In town visiting family. We were seated quickly. The service was wonderful. Food was yummy and was served fast. Loved the new menu items. read more

Poor service, waitress remembered the dinner salad as she was serving main course. We ordered turkey dinners and they were served less than luke warm. Even though the dining room was nearly empty it took several minutes for us to get waitress attention so she could have kitchen microwave our food, I have had TV box dinners better than that. read more

We waited over an hour to get food. Immediately upon ordering our drinks, we had two other waitresses continue ask if we had ordered our drinks yet (also my grandma asked for water with her extra drinks, but they forgot about that). We only got two straws, there was no ketchup or syrup out on the table, my grandma spilled creamer and asked for extra napkins and we never received any, and on top of that they forgot our order of hash browns and brought it out very late. By the time our food came out, it was no longer hot. read more

I was in a bit of a spot. My wife was sick with the flu, and the kids had swimming lessons pretty late. As I was getting them out of the pool, I asked what they'd like for supper. They decided on waffles. It was too late to cook and I didn't want the mess. This Perkins is pretty much across the road from my house, so I thought I could just order some waffles, pick them up on the way home from swim lessons and everyone would be happy. The kids get their waffles, and I don't have to cook or clean! I looked up their menu online. No prices, but I've been to Perkins before - it's always been pretty reasonable. So, I called them up, ordered a burger and fries for myself, 3 waffles for my 3 kids, and an order of fries for my wife who didn't feel like eating much else. I got to the store to pick up my food and was faced with a bill of $39.63! I was then informed that the waffles were $7.99/piece! To be perfectly honest, the price is the only thing I was unsatisfied with. The staff I talked to were pleasant and helpful. The food was ready when they said it would be. And the food was good. My kids really liked the waffles, and my burger was delicious. But, I would never knowingly pay $7.99 for just a waffle. The food was good - but it definitely is not worth a charge of $40 for take out. read more

Let me start out by saying I gave this restaurant multiple tries, four be exact, and it's been the same terrible service each time. Waitresses rarely check on you. Food takes forever. They didn't ask about everything we wanted as sides that came with our meals so they guessed. They didn't bring straws or silverware and when we asked for them it took forever to get them. There were multiple waitresses working with less than 20 people in there and you could overhear all of them saying to each of their tables how "swamped" or "busy" it was. I don't know how every Perkins out there is, but this is how the one in Newton, IA js. read more

Nastiest restaurant I have ever been in. Smelled like urine. 50 live flies in the men's restroom is not acceptable. Was there for nearly 2-1/2 hours, dirty tables were never cleaned, waitress did not come back to fill our water glasses, and carpets were filthy! Will never go back again. read more

Words are inadequate to express my GREAT displeasure with the service, the food, and the management of this restaurant. My wife and I reside in St. Petersburg, Florida and travel extensively and dine out frequently. This is by far among the worst experiences we have ever encountered. We stopped in at this location shortly before 1:00 p.m. for a light lunch. We have been staying in the central Iowa area for the past week and had frequently eaten at the Perkins Restaurant in Ankeny, Iowa, with no issues. We were seated in a somewhat timely manner into a booth as we had requested. Seated in the booth next to us were what appeared to be two teenaged girls and two teenaged boys. After what I thought was a long time, our waitress came by and took our drink order. While waiting for our drinks, I received a telephone call that turned out to be a wrong number. Eight minutes after placing our drink order, our waitress returned to take our lunch order. I explained that we would do so after we received our drinks. She departed. Several minutes later she returned with the drinks and took our order from my wife since I was again on the telephone explaining to the same caller that in spite of having a Houston cell number, we resided in St. Petersburg, Florida and had been in the Central Iowa area for the past week. Therefore, in spite of her insistence, we were NOT the couple she had visited with in Houston two nights previously who had then placed a large order for a internet and cable service. My wife ordered EXACTLY what we had ordered the night before at the Perkins in Ankeny - the Sandwich 'n Such with the sandwich being the ham and cheese and a salad with ranch dressing. While waiting for our meal to arrive I noted that the teenagers received muffins. I expressed to my wife at the time that those took and inordinate amount of time since they had to have been ordered before we arrived since we had not seen any waitress come by their booth since our arrival. Eventually our lunch arrived. It was the MOST UNAPPETIZING SANDWICH presentation that we have ever seen. The bread had been toasted and had a large amount of what appeared to be melted butter on the toast, the ham had been cooked to the extreme and the whole half=sandwich was covered with a glob of melted cheese. The night before, we had received a cold slice of ham, with an unmelted slice of cheddar cheese on a toasted, but unbuttered piece of bread. Note that the order was placed EXACTLY the same way both times. The salad contained extremely large chunks of lettuce that appeared to be the core of the lettuce head. There was very little else that was recognizable as salad ingredients in the bowl. While deciding what to do about our lunch, the teens received their meals which appeared to be some omelets. We were amazed at how long a wait these four had to get their meals. We were also noticing that a table of four that came in right in front of us still only had drinks. About that time, one of the teens expressed to the waitress their displeasure concerning their meal. The waitress stated that she would get the manager. I thought this is good because I would then be able to voice my concerns and displeasures as well. Soon the manager arrived and immediately apologized to the teens concerning the poor service. However, she then proceeded to berate them for not being more tolerant of a new server and stated that they were rude. She went on to state that according to her HR Department, they were not even supposed to be in the restaurant. I spoke up and stated that these four teens had done nothing to warrant the treatment they were receiving at her hands. She stated that I NEEDED TO MIND MY OWN BUSINESS. I do not know the particulars of why these four were supposedly not allowed in the restaurant, but I do know what I saw which was deplorable service and four well-mannered and well-behaved youths who were allowed in the restaurant and deserving of a quality experience. My wife and I then got up, found our waitress and got our bill, paid it, and departed without eating our lunch and only drinking our Diet Cokes which were never refilled. I found this restaurant to have the absolute worst service and worst food that I have experienced in recent years but after meeting the manager, I FULLY understand WHY! read more

I had chicken noodle soup and a half turkey Swiss sandwich. Soup seemed canned and sandwich was nothing special and small. This Perkins needs updating and there was a stale, sour odor in the restaurant and flies buzzing around the table. Needs tlc. read more

We had supper on a Sunday night. We arrived at 6 and there were 7 table there including my husband and I. We ordered 3 pancakes and 1 waffle. It took an hour and 15 minutes for our food to arrive. This is not the first time this has happened. The food was lukewarm and we had to remind our server to get my drink. I love perkins, but not the one in Newton. You need to get some good managers, good cooks and fast wait staff. Maybe pay them a little more. You do get what you pay for. And it won't be this customer anymore. I have waited for the last time there. I'll go elsewhere. read more

Don't even consider this restaurant unless you have unlimited time to wait for your food. We've been waiting nearly an hour but still no food in sight. Only 2 servers for entire restaurant and they also have to handle the cashier function. This is our last visit to any Perkins because they're all the same! read more

great place people are funny amazing place to show off your artistic skills

dont get seated near the entrance because you will be smelling the toilets. service is slow. food is blah. read more