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    Perkins Plumbing & Heating

    3.0 (8 reviews)
    Open 8:00 am - 4:30 pm

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    Grossman Plumbing & Heating

    Grossman Plumbing & Heating

    4.9
    (46 reviews)

    First, loved the way they checked on what the issue could be through messages with the pictures…read more Instant feedback on the estimate cost. Second, loved the time they took and the way they cleaned up. It was quick and the result was awesome and professional. Third, although had a tiny leaking issue, they came right back next day in the morning and fixed it quickly. Last, I was worried that I would get some feedback regarding to like "it will be hard to do etc, so the estimate price will need to be adjusted. But turned out I worried too much! They went with the estimate they provided in the beginning, worked on the job without a single complain, and provided fast response and help after service. There was nothing I could complain!! They are awesome! It was a A+++ business with them. I'm just so glad that I was able to find a professional plumber that I could trust for my house.

    I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

    Paramus Plumbing & Mechanical

    Paramus Plumbing & Mechanical

    4.5
    (68 reviews)

    This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

    Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

    Rino Plumbing & Heating

    Rino Plumbing & Heating

    4.2
    (5 reviews)

    We've all heard the saying "You get what you pay for." Well guess what... This is the guy most…read morepeople pass up to save a few bucks now, but end up calling back to fix the job that wasn't done right the first time. When we think of a plumber, we think of a fat bald guy turning a wrench under the sink with his rear hanging out of his pants. Not this guy... He actually looks like Super Mario. Very friendly, easy going, and as professional as they come. I first heard about him through my dad and a few family friends. I didn't think much of it, cause how good could this guy be? Let's just put it like this. Not only does he know what he's doing, most contractors and builders in the area know him by name and only trust his work. He gets hired to do jobs everywhere! Bergen County, Passiac County, Essex County, Hudson County. I needed a plumber because my sink had a small leak and the tub would never drain. It's been like that since we moved in. The landlord said the tub issue CANNOT be fixed, something about how the piping is. The leak was not bad, but it sure was annoying. I called Reno and he showed up right away. I don't know what he did, or how he did it, but that tub drains like it was just installed. The leak was fixed and repaired, I was then told if I should have any future problems with the work, to give him a call and he would return to fix it. Wow...

    I have to say that I had the worst experience with him. He is so not reliable and not responsible!…read moreDon't ever waste your time and money. I called for him for toilet handle adjustment. 1/ first of all, he changes his appointment on his own. 2/ when he came, his rate was changed at the door by 2 times. He said his service call(including toilet handle adjustment) was $100, when he came to my house, he said $200 for 1 additional service(leaking water toilet tank with replacement, I understand part expense but twice of his fee?!?) and he said that if I didn't wish to accept, he would leave! I already waited 1week for the service. I accepted! 3/ after he left, i noticed it was not fixed at all and i called him to come back and finish the job, he said I should be able to do it myself by changing a ball inside of tank! My previous situation improved? Not really! I ended up wasting $200 and still have another problem.

    Perkins Plumbing & Heating - plumbing - Updated June 2026

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