I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

Our boiler had started leaking last night and after numerous searches on Yelp for highly-rated…read moreplumbers nearby, we stumbled across Grossman Plumbing & Heating. Because it was late in the night and the nature of the work, they had promised us they would come first thing in the morning. Fast forward to the following morning day: they came exactly at the time they'd promised and got the job done at the time they'd estimated. They also walked me through what work needed to be done (i.e. upgrading the existing exhaust to the chimney as ours is not up to code, replacing x valve, etc...), which was nice and assuring. I had an extremely pleasurable experience using this vendor and will definitely contact them again for future work!

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

5 stars Highly recommend! Excellent and fast service at…read morereasonable prices. Wouldn't use anyone else.

So hard to get in contact with them, sometimes no answer and no call back. DONT RECCOMEND, find…read moreother plumbers in the area. TRUST ME. When he did come it wasn't good and dont even know how I found him, wish there was reviews on google but here I found some. Unprofessional business from online to real life!

I had a clogged kitchen sink on April 19 and left message through yelp. They responded quickly and…read morei scheduled appointment for next day afternoon. Next day they messaged me that they would be at my house in 15 mins. Lawrence showed up and started unclogging immediately. He was friendly and quick. He keep under the sink area very clean and did a great job. Recommend.and would use them again!!

Had a fantastic experience with Kamilo / KCS. I had a drain clog issue (and P-Trap / drain plug…read moreinstallment needed), and Kamilo responded to my inquiry very quickly (and was very responsive throughout the process). He gave me a very reasonable/competitive estimate, and stuck by that estimate to a T. Super clean and timely job, very professional. Could not recommend more and will certainly be reaching out for any future plumbing projects!

Oh the horror of coming home to a hot, hot, hot house! My air conditioning system was not working…read more I called what I thought to be my faithful heating and a.c company only to learn their salesperson did not advise that when replacing the air handler 18 months ago, the condenser should have been replaced along with it. The new law is both must match. To make a long story short, there was no way I was ripping out a practically new air handler. And old faithful was uncertain if they could locate a compatible condenser. A client recommended Hofmeister to the rescue. From the moment I called, I knew I was in capable hands. Nancy, who answered the phone is nothing short of fantastic. Knowledgeable, calm and efficient. Sean, the air conditioning maestro is amazing. Nancy was able to locate a compatible condenser within 2 hours. Sean came to thoroughly check my entire air conditioning system for compatibility. Where do you get service like this today? You don't. Unless of course you call Hofmeister. If you are reading this review and need heating, plumbing or a.c. service...your search is over! Lucky You! Be sure and ask for Sean! You won't be sorry!!

great work - snaked out my drain and came over the same hour I called and charged extremely fair…read more In today's economy its tough calling a plumber but Hofmeister makes it easy!

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Contacted them about a pin hole leak on my hot water line. They responded quickly and scheduled…read moreservice at a time that worked for me. Great communication throughout the process. Fair prices.

Had a very good experience with Austin. He was polite,…read moreknowledgeable, and did the job he was here for. Everything however is expensive nowadays. He listed a few prices on things I will be needing in the future so all in all I give them a very high rating.

Mr. Spence unclogged our kitchen sink drain quickly and efficiently. He was professional,…read morecourteous, and friendly. The price was reasonable. Thanks, Spence!

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.