Took off work to make sure and retian my appointment. I arrived on time per my scheduled…read moreappointment. Sat there 48 minutes and watched 4 other patrons bring in there pets and be escorted back . One after I'd been sitting there 40 minutes and 2 went back and left. Receptionist was rude. Prices are too high anyway and they don't send out reminders. Last time I'll go there . 3 years and then they disrespect me and more importantly my dog like that. Plus they charged me $30 one time just to have my dogs nails clipped and anal glands expelled. Went across town less than 1/2 mile and got it done for $10.00 . You lost a customer today which I'm sure you don't care now , but will when I leave you poor feedback on the next 11 sites I'm a member of that you CANT DELETE.

I couldn't be happier. The staff and vets are all friendly and eager to please. Their services are…read moreVERY reasonably priced and sometimes I've even been undercharged, based on their posted rates. I love that I never feel rushed and they'll take the time to talk to me until I am satisfied that I understand everything that is going on with my fur babies and what my options are. I would highly recommend them to everyone.

The, staff are warm and compassionate, they always helped me with questions, what to do with my…read morecat. Dr. Redman and Dr. Daniel are professional, they took the time to make sure, as a cat mom, was informed and gave the right diagnose. There are fair with price. 5 stars. Highly recommend.Gigi

The staff couldn't be more accommodating and welcoming. Every vet I have encountered with over the…read morecourse of basically my entire life has been so nice & extremely gentle and sweet to all of my dogs & cats. I couldn't recommend By Pass Animal Clinic any more. 5 stars

We brought our 75 pound goldendoodle to A Cut Above today and couldn't be more impressed with the…read morequality and care they took with our boy. Lori is so informative and kind. It's very clear how much she truly cares about the animals as well as the quality of their work. We have been on the search for the right place to take Harvey and we're happy to say we've finally found it.

I had no choice but to take my cat here when she got sick on memorial day as they were the bg…read moreemergency vet on call. I would have been far better off just doing nothing and staying home. We get there and they tell me it's going to be $1200 just to do the tests to find out what's wrong. Insane but ok. They then tell me they've found out what the issue is, and can treat her for ANOTHER $1400 and she will need to stay overnight. I'm not thrilled with a $2600 bill, but when given no option b and no other vets are open on a holiday, I'm like ok fine whatever, if it saves my pet i can deal with giving these people two months rent. Lo and behold, 5 minutes before their closing time I get a call- my cat is gone, + she got to pass away confused and with strangers. So to summarize I am leaving in shock (& debt) with my cat (who I could have just taken home to be with her in her final hours, but that doesn't bill as high) in a plastic bag. But hey, at least they sold another one of their credit cards!

I was so disappointed when this business sold to a corporation. I did not care for the front office…read morestaff and all of the changes that were made regarding many things without notification to customers. I decided to take my two cats to a vet that valued them and my business.

I took my Boston Terrier here when he was a year old, they dropped him giving him a bath and did…read morenot tell me. I got him home and he was limping, went back up here and the guy only said sorry I forgot I dropped him. My dog had to have surgery on his leg. I had to pay for the surgery not Westgate Vet. He hated going to the Vets after that happened to them and before he love going.

I had to unexpectedly put my 2 year old service dog down due to sudden paralyzation. She couldn't…read moremove, but still felt pain in her back and legs. She was unable to even use the bathroom, so I knew it was time. She would very quickly become more sick without using the bathroom. My vet is in Nashville, so I had to pick a place to sadly euthanize her. I picked Westgate because I had heard great things and they were the most affordable for this service. When I got there, I booked for the last appt of the day and walked into a procedural room to no one in there. My dog was dead weight and no one was in there to tell me where to lay her when I walked in. The vet didn't say a single word to me, never made any eye contact, and even referred to my dog as a he. I don't know the vet's name or anything because of this. It was like there was a wall up between my support system and I, and this staff. My girl was sadly stuck in the middle of this. He was calloused, insensitive and extremely disrespectful to me and my service dog. The vet also got frustrated talking to the vet tech because my dog's legs were stiff. He kept telling the vet tech to move her body around and I tried to warn them that her sciatic nerve was causing her extreme pain. Still didn't say a word to me. They were holding her up and she wasn't laid down until she was gone. She wasn't comfortable. The vet did it so quickly and rushed because it was Friday before Labor Day. That's all I can assume from his disgusting behavior. They didn't ask if I wanted to say anything or had any last wishes for her. No calming medication was administered before they put her down. She was scared and confused. I stopped them to ask if the pink syringe was "it" and the VET TECH responded quietly, "yes ma'am." So as quickly as I could, I made sure my baby was looking at me and I told her how much I loved her and how thankful I was that she was my service dog and seizure response dog. I wasn't told how quickly it would take effect or anything before it was administered. They walked out of the room and I spent maybe 30 minutes after in there processing what just happened and sobbing over my girl. The vet walked in and out awkwardly and at one point showed up to make it obvious he had changed from his work uniform to his regular clothes. Even walked in and out to get his phone. BUT never said a word. If he had been kinder, introduced himself, and expressed his condolences and apologized for the circumstances, I wouldn't be as upset. I understand some people don't want to be talked to during a time like this, but the LEAST you can do is show gentleness and kindness in these moments. As I walked out of the room, leaving my girl's body behind, the receptionists did express their condolences. I appreciated that, they seemed nice. I just stepped forward from my group that came with me and said, "take care of her, she was a service dog. Is there anything else you need from me?" They said no and explained when I could come by for her remains, and I left. I will be talking directly to the business when I come to pick up my girl's remains and telling them my frustrations. I'm not usually one to EVER write a bad review and give benefit of the doubt...but THIS was unacceptable. Shame on Westgate. To my Lulu, I'm so sorry you became suddenly paralyzed and got the diagnosis of a painful disease. You didn't deserve this. We were suppose to live many years together. You also didn't deserve the disrespectful procedure that Westgate provided. If I had known, I would've spent more money for a gentler, more empathetic service. It's now been a month without you, and learning to navigate life and my disability without you has been unexplainably painful. I'm just sorry I chose this place for our final moments.

We had an amazing first experience, and plan on taking all of our animals here from now on. Great…read moreprices without compromising the level of care. Definitely worth the drive if you're in bg surrounding areas!

We took our dog in for a scheduled surgery for a growth removal. I couldn't be happier with the…read moreresults. Dr Sam our veterinarian did an amazing job I highly recommend this vet clinic to anyone who is seeking a vet who pays attention to detail and puts the well being and health of the pet first they will not disappoint.

I have a "special" ten year old GSD. He has specific food requirements and is very fearful and dog…read morereactive. Many facilities will not take him. He is work... Usually I have family take him when I have to go out of town. However, this time the whole family was going away and boarding was the only option. I was very impressed with the cleanliness and diligence of the facility. It actually smelled nice! The staff made sure to take down AND understand all of Roscoe's needs before we booked and again at drop off. But what was the best moment was when a staff member took his leash to lead him to his kennel. For the first time ever there was NOT a fight, hesitation or even a glance back! My special dog was at ease here! Even he knew this was a good place with good people! I am so thankful to have found them!

As a neighbour we are about a mile away from Masters, can hear the dogs at kennel, barking every…read moremorning and particularly on Saturdays and Sundays. They start barking at daybreak and never stop until fed or tended to about 8 o'clock. -These dogs are not tended to properly and fed when they should be. In fact, I'm my front porch right now on Sunday and it is currently 7:30 am and many dogs are barking very loudly and I can hear them and I'm about a mile away so extremely loud.

I had a great experience adopting my mini aussie puppy from Julie at Bline's Awesome Aussies! This…read morewas my first time getting my own puppy, and Julie has made this process so easy for us and helped answer all our questions over the last 3 years. May is now 3 years old. She is absolutely wonderful! She is healthy, smart, and sweet, while also being energetic and playful. Every single day we go on a walk, people compliment how beautiful she is. She is already an irreplaceable member of our family and we couldn't be happier. Thank you, Julie, I'm forever grateful to Bline's Awesome Aussies for our dear May. Julie truly loves raising puppies and puts care and joy into each puppy. Her dogs are well bred and their temperaments are just the best. I highly recommend Bline's Awesome Aussies,

Our Aussiedoodle, Ozzy, is absolutely wonderful! When we decided to get a puppy, Julie Bline helped…read moreguide us to which puppy would best fit what we wanted in a puppy. We wanted a puppy that was versatile with change, liked people and children, and she picked the perfect pup for us! Ozzy is, not only beautiful, but incredibly friendly, excited for life, and an amazing big brother. He is very smart and blew his puppy trainer away with how well he listened and rationalized situations. Before we could get Ozzy due to his age, Julie encouraged FaceTime calls with her and Ozzy. She started calling him his name while he was with his mother, so when he came to his new family, us, he already knew him name. She drove across the country to meet us so we only had a few hour drive to pick him up. I knew Julie truly loves raising puppies and puts care and joy into each puppy, puppy parents, and future human parents. He is 1.5 years old and every single day when we go on a walk, people compliment how beautiful and friendly he is. I have referred many families to Julie Bline's Bline's Awesome Aussies! If your looking for a lovely dog that will love you and fit into your family, Bline's pups are the best! I won't get a dog from anywhere else!