I have been a custom of Permanent Cleaners and Baha. This business is one of the best I have ever been to. They listen and understand individual needs, the prices have always been competitive. This week, I took in my comforter after an accident with a new puppy and they cleaned it and had it done next day. [[HIGHLIGHT]]Excellent people, excellent work and great customer service.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Really disappointing customer service experience.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]At 6:42 PM, I called ahead as a courtesy to ask whether I could still drop off clothes since I knew they were close to closing. The phone was picked up, I heard some fumbling and a "hold on" that was clearly directed at someone else in the shop, and then the call was ended within about three seconds. I never got a chance to say a word.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thinking it might have been an accident, I called right back. That call was declined immediately. I attempted a third call but canceled it myself, figuring there was no point.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I understand the end of the day gets busy, but hanging up on a paying customer who is actively trying to be respectful of your time isn't acceptable. A simple "sorry, we're closing in a few minutes" would have gone a long way.[[ENDHIGHLIGHT]] Won't be returning. read more

Perma Clean Dry Cleaners and Alteration - Store number and hours. - Sewing & Alterations Near Me - Tempe, Arizona

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Visited Tempe (flew in from NYC) and found out at the last minute that my suit pants needed to be pressed. After several frantic phone calls, [[HIGHLIGHT]]found only Masoomah at Perma Clean perfectly willing to help me out.[[ENDHIGHLIGHT]] I was in & out in 5 minutes (which was great!), but the real charm was finding that there are still people like Masoomah out there, making the world a better place. Five star rating - easily! read more

Many dry cleaners have bad reviews, but this one didn't, so I drove into Tempe for it. (This dry cleaner also had a nice website.) My decision was validated by nice staff that not only cleaned, but also professionally hung and cared for our clothing. This is definitely the place to take clothes for cleaning! P.S. There is a 10% discount for cash pay on orders over $10, so it might be worth visiting an ATM on the way. read more

Perma Clean Dry Cleaners and Alteration - Cleaned dress - Sewing & Alterations Near Me - Tempe, Arizona

Outstanding service, answered all my questions about 2 jackets that needed the sleeve sewed. [[HIGHLIGHT]]Courtesy, customer friendly![[ENDHIGHLIGHT]] Highly recommended for alterations & dry cleaning! read more

[[HIGHLIGHT]]Massomah and Baha are the best in the business !!!!![[ENDHIGHLIGHT]] Thank you so much can't wait to come back read more

Perma Clean Dry Cleaners and Alteration - Sewing & Alterations Near Me - Tempe, Arizona

We have limited experience with dry cleaners but this one was recommended. They had the items ready on time. Since they are uniforms creases had to be done in a certain way. One was wrong and they fixed it on the spot without any issues. They also offer a discount if you pay cash so that was a nice surprise. read more

[[HIGHLIGHT]]I tried calling and got hung up and I tried calling back and I got the same thing so that's crazy[[ENDHIGHLIGHT]] I just needed a price on tailored on pants read more

If you're looking for the best dry cleaners this is it!! My cowboy jeans look amazing

I like that your clothes are dry cleaned on site and not sent somewhere else. Family owned. [[HIGHLIGHT]]Friendly people.[[ENDHIGHLIGHT]] Good prices. read more

I highly recommend Perma Clean Dry Cleaners! [[HIGHLIGHT]]I have been a very satisfied customer for 14 years now.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Very friendly helpful folks.![[ENDHIGHLIGHT]] Let's support our family businesses here in Tempe. This place is the best. Shop local! No need to look further for the best dry cleaners in town. McClintock and Southern. read more

I came here to drop off my two leather jackets, one of them being a varsity jacket and they came out great looking brand new. You can definitely trust them with your leather, great service! [[HIGHLIGHT]]Thank you Baha![[ENDHIGHLIGHT]] read more

Great tailoring and dry cleaning, been coming here for years. I've gotten a lot of pants hemmed and fixed as well as even bed sheets.

I walked in about a week ago with some dress alteration requests. [[HIGHLIGHT]]The staff were very professional and offered suggestions which I took.[[ENDHIGHLIGHT]] I'm very happy with the results and can't wait to wear it for a wedding next month! read more

First time coming here, dropped off a coat that had a hole in it and Masoomah fixed it in about 30 minutes. I went across the street to grab a coffee and when I came back it was done! Great work and great price. Paid $6.50 for the service. read more

Best cleaner in town. [[HIGHLIGHT]]I have been driving out of my way to come to Perma Clean because their top tier service earned my business years ago.[[ENDHIGHLIGHT]] You won't find better customer service, and the quality of work is top notch. They are always finding/fixing issues with my clothes before I even notice them. [[HIGHLIGHT]]One time they opened early so I could get clothes picked up when I was in a pinch.[[ENDHIGHLIGHT]] You won't regret giving your business to this family business. read more

[[HIGHLIGHT]]I think this lady only has no in her vocabulary.[[ENDHIGHLIGHT]] Anyway I took my business across the street and [[HIGHLIGHT]]they were willing to find a solution for me rather than just saying no.[[ENDHIGHLIGHT]] read more

Great service, and quick turn around! Great value and quality of service. Highly recommend!

Outstanding service and extremely friendly. [[HIGHLIGHT]]The gentleman at the front radiated great energy.[[ENDHIGHLIGHT]] Very military friendly. I needed my uniforms two days prior to an important meeting and I just got in town; the gentleman said he would have them ready the evening prior to the meeting. I am definitely coming back here. read more

[[HIGHLIGHT]]So happy with the service I received here.[[ENDHIGHLIGHT]] I had an emergency need to have a suit and dress shirt cleaned, pressed and a small tear in the pant seam stitched on a next day basis due to a wedding I was officiating that necessitated a different suit color than I had originally planned. A long shot for a Friday mid-morning drop off to say the least. But Perma Clean agreed to save my hide on this one and had the suit done by the end of day Friday, well ahead of my already impossibly last minute deadline. [[HIGHLIGHT]]Cant praise them enough for this one![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Pretty terrible customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I think it was the owner that answered the phone and talks down to you like lesser of a person.[[ENDHIGHLIGHT]] read more

I brought a set of couch cushions into the business on a Saturday. I was told they needed an extra treatment due to pet hair and an additional charge for them to be done on Monday. Which all was completely reasonable. After picking them up on Monday I found that 2 of the cushions were ripped and the zippers were broken. The employees were absolutely rude, disrespectful and accepted none of the blame for the damages. I would never recommend trusting them for any dry cleaning services in the future. I would have had a better outcome hand washing them myself. Very disappointing. read more

Perma Clean Dry Cleaners and Alteration - Sewing & Alterations Near Me - Tempe, Arizona

I've been coming here since 2015 and I'm pleased with the service. The prices are good and they do quality work. If you pay cash for a bill $10 or more, they'll give you a discount! read more

Perma Clean Dry Cleaners and Alteration - Sewing & Alterations Near Me - Tempe, Arizona

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Thought I would give this shop a try for some alterations.. what a mistake, owner is a liar and does not stick to his word took eight days to get my alterations done when it should have only taken two. Terrible customer service and attitude.Won't ever patronize again. read more

Don't go to this store! This is the second time they d This is the second time they didn't clean my clothes! And the attitude is very bad, always looking for excuses to say it can't be washed off! read more

I came on a Saturday afternoon looking to get my couch cushion covers cleaned. The man at the front told us he could do it, but then proceeded to tell us a number of things that didn't really sit right with me. Some of which include, "I usually wouldnt do this because of all the cat hair", which was only on two of the cushions, and then tried to hold the covers until Wednesday/Thursday night. After we complained about it being so long since we only have one couch and live in an apartment, he told us he could "rush it" and get it done for $30 extra. At this point we just needed our cushions cleaned so we said okay and paid and we were on our way. We ended up paying $225, which I would assume would warrant for a job well done. Apparently not. Upon picking them up on Monday, we got home and noticed that two of our covers were completely broken. One had the zipper completely off, while the other was almost completely shredded at the bottom. We went in and the man that helped us before and what I assume was his wife were nowhere near helpful. All we wanted was to make them aware of the problem and potentially have them fix it or at least give us a refund for the two covers, but all they were looking for was praise for even cleaning them. Then after we kept trying to reason with him, he said his wife could fix it "in a couple days", while continuously talking over me while I tried to address our problems with the situation. We said no thank you, at this point we don't trust you to come anywhere near our things. This was truly one of the worst experiences i've ever had with any establishment. Please save yourself the money and do not take your things here. read more

They got my husbands suit dry cleaned in one day for a business trip. They always do a great job with the laundry service too!

Horrible customer service. The pricing was affordable tho. I'm not ever returning. Owner is kind of rude.

Perma the BEST! I recommend 100% and will let everyone know what a great job they do!

Good service. Honest and quick. Easy to deal with. I am glad I found a reliable cleaner nearby I can depend on.

I had to get a zipper bulge fixed and a had a different alternation place say they couldn't fix it. When I went to Perma Clean, the lady who does alternations was so quick to help and was able to fix and steam my dress. This place is very reliable! Thanks! read more

Excellent customer service at both Tempe and Ahwatukee locations. Friendly staff and reasonable prices. I've recently began using their dry cleaning and alteration services and I'm extremely pleased with both. My blouses have never looked better and my alterations were done just as we had discussed and were ready sooner than I expected. Today I had somewhat of an emergency. I forgot about getting my gown and sash pressed for graduation ceremony. Now I needed same day service but I had missed the cut off time to get back today. I explained my situation to the lady (I wish I could remember her name) at the Ahwatukee location she made a call and then told me to go to the Tempe location, they are expecting me, and will press my gown while I waited. This made my day!! Boba, the owner, personally helped me with my problem and I was in and out of the store in less than 10 minutes! Thank you Boba and staff! I'm going to look great for my graduation!! They will always be highly recommend by me! read more

They did a fabulous job with my dry cleaning very personable and welcoming great customer service

Super friendly people and my first time in they did me a real solid turning around a shirt same day even though I missed the cut-off for same day drop off. Shirts came back cleaned and pressed and without the chemical smell some dry cleaners leave behind. Nothing bad to say about them: they're my go-to cleaner now and I'm really happy to have found them. You will be too. read more

Cheap service! Terrible communication will tell you your order is ready then when you arrive it won't be! Tell you to wait 20 minutes they don't show up. Then when it's time to finally get your clothes now I owe more money? Keep in mind you pay for the dry cleaning when you drop it off! read more

This place is awesome! My husband and I have been getting our dry cleaning done here for a couple of years now and they're always so friendly. The prices are super reasonable and they're always so quick. Big props: My husband has a letterman jacket with leather trim that he's wanted to have cleaned for years. It has leather trim and most places either won't try cleaning it or have to send it off to be cleaned which is really expensive. He had almost given up on it but recently dug it out of storage to see if this place could make it happen. $12 later and it's perfectly clean! They have a gentle solution for more delicate clothing like this and it worked great. 10/10 would recommend this location! read more

Great dry cleaners, if you need same day cleaning as well they got you! You do get a discount if you pay in cash

I brought in a leather jacket and the associate I spoke to barley looked for a tag and told me she couldn't do anything because she didn't know whether to wash or dry clean it. She was very blunt and just seemed like she wanted me to leave. Very awkward interaction and I found the wash instructions after 2 seconds in my car by looking in the pocket. read more

I would not take pieces you really care about, or high end clothing here. I took in a vintage rug to be cleaned alongside a designer dress and both items came back damaged. The rug is completely shredded in the back. They said they wouldn't dry clean it, only delicately wash, because the backing would come undone but I'm pretty sure it was dry cleaned after all. It was in perfect condition, just a little discolored, when I brought it in. The dress also came back fitting entirely different. The lining was showing in strange places and it was about a size or two shrunken. I don't know how that could have even happened. Overall, I won't be returning and I wouldn't bring in items that you care a lot about because they could come back damaged with no explanation of why. read more

So, when you adopt a dog with a penchant for mischief and mayhem, she will do things. Very bad things, like pee on your dry-clean only quilt just for the heck of it. Off to Permaclean I went, in hopes to clean this now-stinky, filthy quilt. Searching for prices online, I was expecting a large dent in my wallet to clean this stinky mess, but was pleasantly surprised when I was quoted around $25 for my queen size quilt. Unfortunately, they weren't able to dry clean the quilt due to the pee, and had to wet clean it, which made me a bit anxious that the colors would bleed (My sister has the same quilt and the colors faded and bled like heck when she put hers in the washer). As I was in no hurry (They will ask you every time if there's a certain day you need your dry-cleaning by), I came by about a half week later, and the quilt was good as new! It was nicely packaged on a sturdy hanger, colors still vibrant and crisp. Thanks to Permaclean, dog-pee crisis averted. Thanks for the great service! read more