My family was treated so poorly at this business that I must warn others off! VERY shady practices…read morehere. She charges $325 for what is presented as a "FREE Consult" and then has the nerve to push for $400+ for personal EASY taxes after not even informing her client about those charges! Just watch out, or better yet, find a trustworthy and reliable CPA...this one isn't it!

BEWARE-Do not go here, first I had simple question that most likely could have been answered over…read morethe phone, but they asked me to schedule an appointment. I went to my scheduled appointment, which lasted approximately 10 minutes and then was told my fee was $325., I was never informed of any fee involved, but I would have anticipated maybe $50. I informed them I would not pay this fee and never would have booked an appointment, the receptionist returned to the CPA, and came back and stated OK you're good to go. Hopefully I won't be sent to collections for something I never agreed to.

They're really helpful and get you in for appointment right away. Plus, they know what they're…read moredoing! And everyone is so kind and polite.

They need to concentrate more on what they're doing instead of then sending it to my bank account…read more Direct they goofed on Numbers.you might save a little money but not the hassle .

for over 20 years Barbara and Jacky have saved me from the IRS. I know what to do as far as my…read morebusiness is concerned , but OMG I know nothing about my finances. Now I am retired and soon I will not have to worry about the IRS - Thank God ! Really I am so very grateful to everyone at Barbara's office. I don't know what I would have done without them. Carolyn

We have used Barbara Robertson for thirty years they are affordable and always always ready and…read morewilling to help w questions and advice ! They really are wonderful and so so accurate !

I can't recommend Paula enough. She is a true professional and an asset to anyone who needs her…read moreservice. Her communication was always clearclear, friendly, and professional at all times. Thank you so much for your amazing Work.

Paula and her team are amazing! They are very knowledgeable and did amazing work with my taxes. I…read morehighly recommend them to anyone looking to get their taxes done.

Bernadette is amazing! She is very thorough with everything she does when it comes to taxes. We…read morehave been using her services for many years.

WARNING: **You won't get your FULL tax refund back and you will run in to problems with the IRS if…read moreyou use Mattie Johnson as your tax preparer!** We used her from 2016 to present and never again! I received a letter from the IRS just after we submitted our 2017 taxes saying that we need to amend our 2016 taxes as a 8962 form (for healthcare) was not filed with the 1095 forms we provided to her. We are in jeopardy of losing our premium tax credit for 2018 for healthcare because of this. When I called her to address the situation, there was no sense of urgency and she also tried to deny that we provided her our 1095 forms needed to complete the 8962 form that she clearly received as she had copies of them in our 2016 tax return compiled folder of all paperwork from HER. Our 2017 taxes are also on hold as of now because she did the same thing. We provided our 1095's for her to file form 8962 with our taxes and it was NOT done. Nonetheless, she tried charging me $250 because she said our Earned Income Credit was a lot of work (because we have 2 kids). ??? Most important thing is that we were expecting to wait the typical 21 days to receive our 2017 tax refund but now has turned into 3 months of waiting. We had to complete and submit the 8962 form ourselves for 2017 and it takes 6 weeks once received to get our refund on top of the 21 days we already waited. When I would call to follow up on the status of amending our 2016 taxes as well as correcting our 2017 taxes I was always given an attitude and rushed off the phone. She was not well educated on filling out the forms which cause a lot of back and forth calls to her telling her to correct the info. It's like she was mad at ME for the mistakes SHE made. She has put my family and I in a financial bind because of the delays and mistakes on her end. I even heard her complaining about me when they had me on hold. She did not do anything to correct her work. We had to fix everything ourselves and submit everything (2016 amendment & corrected 2017 taxes) ourselves. Upon doing so, we realized that more money was owed to us by IRS. Very unprofessional and unkind. Save yourselves some time- you are better off using Turbo Tax.

In 2014 my tax preparer decided to retire and after tax season sold his business. He assured we…read morewould be in good hands with the transition to Mattie Johnson at Johnson & Associates. As such, I agreed to be one of his clients to move to the new business. An assistant with Ms. Johnson contacted me by phone in January indicating I could email my documents and they would prepare my taxes and contact me to pick up, sign, and pay for prep fee. This was great for me. I emailed my documents on 2/20/2015. On 3/2 I reached out asking for status by phone and email with no response. I emailed again later that week. Again, no response. I called again on 3/10 to see about an appointment to complete my taxes as my daughter needs to complete the FAFSA. I advised the assistant Joyce that I had an email from Ms. Johnson seeking additional information. I advised I did not have the information needed but had other information to be used but needed to know what specific numbers Ms. Johnson needed. I was asked at that time to proceed with the numbers. I again asked which numbers. Joyce was going to have Ms. Johnson call me back which she didn't. I called again later the same day 3/10 to find out what was needed from my documents. Ms. Johnson got on the line and talked to me in a demeanor suggesting I was stupid. I stopped her and asked her not to speak to me in that tone as I was not stupid, I was merely seeking the info she required so I could get it to her. She excused her behavior as stress. I sympathized, advising I knew it was a stressful season for her; however, she didn't need to be disrespectful by talking to me in such a manner. I thought we resolved the issue here as she advised what she was looking for and I emailed it over. While I was drafting my email she put me back to her asst Joyce who proceeded to set me an appt. At that time I inquired about the cost for tax prep and was advised $35 for my daughter and $155 for me. I questioned the sharp increase because I had assurances from my previous tax preparer that my tax fees would only go up 15%. I advised Joyce that I paid $135 total for my tax prep AND my daughter's tax prep, thus $190 new total was well over the 15% increase even Joyce indicated was to be charged. She told me I had to take it up with Ms. Johnson. Ms. Johnson sent me an email this morning that she does not negotiate her prices (I wasn't asking for a negotiation, I was asking for clarification) and she does not argue fees with clients (again, not arguing, just asking for clarification of the 15% vs 50+% increase in charge). She ended with "have a good life." Extremely unprofessional. While some may like her well enough, this is not a business I would recommend to anyone because of this encounter. It is unfortunate because I did trust my previous tax preparer's decision to send me to her for future tax prep. I should have went ahead and found someone else when she wasn't returning calls or emails for status updates; however, I did try to give the benefit of the doubt. Never again. Go with your gut and if your gut says walk away, do so.

I was recommended to Maria by my dad. My dad had the same tax person for many years, and…read moreunfortunately he passed away during COVID. Before he passed, he recommended Maria and told my dad she does an excellent job and truly works with her clients to get them the best return possible. As I started earning more income, I unexpectedly owed taxes for the first time. I had always done my taxes myself and never had to pay before, so this was confusing and stressful for me. That is when my dad suggested I go to Maria. My dad is very particular about who he trusts, so when he told me she was amazing at what she does, I knew I could rely on her. It has now been 3-4 years working with Maria, and I can confidently say she is the best at what she does. She is quick, efficient, and extremely knowledgeable. I know tax season can get busy, especially closer to the deadline, but when I reach out early she completes everything within a day. My refunds are typically deposited into my account within two weeks or less. Even as my income has increased over the years, she continues to help me maximize my return. She asks thoughtful questions and looks for opportunities that I would not have even considered on my own. Overall, she is professional, kind, and very easy to work with. I highly recommend her to anyone looking for a reliable and trustworthy tax professional.

I've been working with her for my taxes, and I honestly couldn't be happier with the experience…read more She is always incredibly helpful, responsive, and quick to get everything done. She explains things clearly, answers all my questions, and makes the whole process feel stress-free. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend her services. I truly appreciate the professionalism and care she puts into her work!

I would rate it a 10. Lisa was very knowledgeable and confident. I would definitely recommend…read more Made me feel comfortable as well. All and all it was a good experience. ,

Had great services with my visit with Grace , @ TAX COTTAGE . Solving my problems I had…read more Thanks so much. Very grateful