Dr Villanueva patient care has dropped seriously not only can you not see the doctor you now See his physicians assistant who is really rude and doesn't care about the patient I used to be able to see the doctor within 15 minutes of my scheduled appointment time now it takes well over an hour also the other wedding patients should not be able to have their cell phones on if they need them they should walk out into the hallway this has become a serious problem and I'm currently looking for another doctors office I will not allow this to happen to me read more

-5 Stars. I had a first-time appointment here for my two-year-old, they called me the morning of to see if I could come 30 minutes earlier than my appointment. We got there 30mins earlier than our new appointment to fill out paperwork. We finally got taken in to do vitals an hour and twenty minutes later. Got put back into waiting room for 25 more minutes. Finally got into the room to wait for the doctor, where we noticed the table for my daughter to sit on was covered in dirt and there was a wad of long black hair as well. Doc came in and we asked him to change it before she sat on it. He was upset at whoever set the room up for us and it showed when he stomped out and asked around to his staff. Guess that pissed the nurses off because: We waited 25 more minutes for a nurse to come in for vaccines. While I stood in front of the room where my husband and daughter were waiting, I heard the nurses complaining to the doctor about us and about a joke my husband cracked about how much info they ask for during vitals, and the doctor raised his voice and said " Well why don't you fucking get smart back to them like I told you to do before!?" Wow. I walked in there and asked if we can leave now and he said yes and shooed me off with his hand. Being a veteran of Kaiser, I am blown away by the lack of professionalism, cleanliness, and care this place, Doctor, and staff exude. How extremely tacky to talk shit about YOUR PATIENTS while they are standing there, WAITING FOR 2-1/2 HOURS for 3 shots that took 30 seconds. Nobody should feel uncomfortable or threatened while they are coming to you for care. *********DO NOT COME HERE.************* read more

I had my first appointment here yesterday and I was a bit wary because of the reviews but it was a positive experience. This is my first time having insurance through the state so I went in with the mindset of, "This isn't Kaiser; you're not going to be in and out; and you're dealing with a staff that is probably overworked and overpaid, so try to show a little compassion, especially with it being the holidays and a difficult time of year for many people." I was armed with Goldfish crackers, apple juice, and "Thomas the Train" on iTunes to keep my toddler preoccupied, and also brought a book. I filled out all the paperwork - which took maybe ten minutes for both me and my son - and was called back less than ten minutes later. I forget the name of the nurse, but she was super friendly and we chit-chatted the entire time. Once we were done being seen by the nurse, we were transferred to a different room right away - the nurse said she didn't want to send us back to the waiting room if she could help it, which was very thoughtful. The wait for Dr. Villanueva was about another 15-20 min - the same I would have experienced at Kaiser - and though a bit rushed with me at first, he slowed down and we had a great conversation as well, In short, I am glad this is the PCP Medi-cal assigned to me. I feel comfortable with my family receiving medical care here. read more

Frustrated. Mom checked in at 9:10am for her 9:30am appointment. Is 11:10am and still waiting to be seen. What is The Who PURPOSE of having an appointment! I would usually walk out but we need my mother's results. The nurses are nice but they need not to over booked their patients. They need to change their system. read more

By far the best doctor I have met, very caring and knowledgeable. It's best to book a morning appointment, most appointments are two weeks out but worth the wait! read more

If you love waiting two hours after your scheduled appointment time, then this doctors office is for you!

Very bad service waited over an hour to just get my vitals checked. With an appointment, I asked the person next to me how long it usually takes to get seen and they said with an appointment it's around two hours. When told the receptionist that I have been waiting for an hour she said that there was 3 people ahead of me and then they would take my vitas, and send me back to the waiting room. I walked out I will deff be calling my insurance to change my PCP. I really wouldn't recommend this place to anyone. read more

I was first recommended to this doctor by a family member with great reviews. but after actually attending his office, the reviews didn't hold their merit. 1st to be a walk in patient you must be lucky enough to be one of the first 10 patients. 2nd because Villanueva is the only doctor in that office you're made to wait for a few hours to be seen even if you do have an appointment. 3rd out of all the times i was seen by him, not once did i feel like he gave a damn about my health. i would wait 2-3 hours for him to walk into the room for all about 5 minutes. he'd ask a few questions while starring at his laptop, then make his assumption. yes assumption i say this because one of the times i saw him, after describing my symptoms he wrote me a referral to a surgeon for a hernia, then the surgeon sent me to get x-rays done, then back to the surgeon. Where i was told that i had no hernia. this whole process took about 2-3 months with my symptoms only worsening. And if these reasons weren't already enough to switch doctors. this was my last straw. after going to the ER then following up with him for needing a referral to a specialist, i waited 2 months. come to find out his office never submitted the referral. i hope this helps anyone seeking good medical attention. read more

Seriously been waiting for more than two hours to be seen even with appointment time...this is getting to ridiculous...gotta start thinking to switching dr...now...what the point of an appointment if you still gotta wait for ever.... read more