I went to Perros because of a recommendation I received for my wedding. I did some research but was open to ideas from the florist because I was on a budget. Lisa I believe her name is. I let her know that I was open and Lisa told me she hated when people are not prepared and made me feel awful. I almost left. But then she realized she was out of line and tried to be nice. We agreed on a cascading bouquet which I was so excited about. My fiance picked up the flowers were not how we discussed and I didn't have a cascading bouquet as agreed upon. Very annoyed. Won't recommend due to customer service read more

Rodney did the flowers for my father's viewing/funeral and they were definitely a labor of love. So much attention to detail and beauty. The flowers were gorgeous, fresh beautifully arranged, the colors were deep, rich and actually complimented what my father was wearing. Perro's is by far the best florist in the city of Worcester and surrounding areas. I went in the day of the viewing to change a banner and said if you can't you can't, and they did. Thank you so much for all you have done and continue to do for everyone. read more

My family and I would like to thank Perro's flower shop for the fantastic job they did on the arrangements for our mothers funeral this past friday, everybody commented on how great they looked, he explained what it was going to look like and the flowers he was going to use, when we walked in that morning what we saw was beyond our expectations, again thank you Perro Family, it really helped on such a sad day read more

Rodney has to be the WORST. His attitude just sucks and the way he talks to customers when there is an issue with the flowers is unnecessary and uncalled for. I will never use Perros again. Charged me 80.00 for a dead flower arrangement that got delivered and when I went in to complain I saw the same arrangement in the case for 50.00 cheaper. read more

My go-to floral shop that always satisfies. The arrangements are beautiful and the customer service is outstanding! There was an error on my recent order but the issue was resolved and I am extremely happy with the results. read more

I now live in California and I've been able to place an order through their website for next day delivery. I've ordered from Perro's a few times and have never been disappointed!!! read more

Best flower shop around hands down! Owners and stuff are very friendly and helpful. They never disappoint. Also they have decent website with an easy to order options. Highly recommended. I will definitely give they my business for family events and especially my wedding :) read more

Provincial. Asking whether the flowers should be send today (for a new baby). IN any case they were delivered next day! No e-mail/text notification of delivered flowers. It took a lot of time to put the order. read more

I just adore this shop.. I was brought here on a whim when I wanted to pick up a quick arrangement for my mom on my way back to upstate NY and this was right off the highway. I went in there not expecting much, as a broke college kid I only had around $30 for a floral arrangement and anyone looking for flowers knows that is a low ball for any memorable arrangement. The woman I spoke to was so kind and created this gorgeous arrangement that anywhere else would be in the $50+ tier. I was floored, and my mom just loved them. I wanted to go back and pick up an arrangement for my moms birthday, over 6 months later. I wasn't sure if it would be the same great experience, not to their fault only because hey, maybe I got lucky. I called the afternoon before I needed them (annoying!) and wanted the same price bracket. When I picked them up the next day I was just.. stunned. They were SO beautiful, again the customer service was next level. I couldn't be a happier customer and I will continue to go there for life! Thank you Perro's! read more

OMG! I love this place! I stopped in a month ago to get some flowers to decorate a table, as I am a pastry chef. I do sugar paste flowers for anything that touches the edible elements of the display. But it's nice to put fresh flowers on the table or any spot that doesn't touch the food. She gave me so much to work with for $25. I used the babies breath, leaves, petals from the roses, hydrangeas, etc. It was great. But here's the thing. The event was on a Sunday. I packed all my things and put them in my vehicle, including the flowers. Drove home from Greenwich, CT in 90 degree plus heat (and my freeking air conditioner went out!), FORGOT ABOUT THEM in the sealed vehicle until 1pm the next day! (Another 95 degree day) Ran out to rescue them, thinking they would all be wilted and dead. Nope. Some were unsalvageable. But there was one hydrangea, all the roses, and a Peace lily that survived. The lily lasted two weeks from purchase, and the last rose kicked the bucket three weeks and 2 days post purchase. I'd say they sell fresh flowers. Today is my birthday. My fiance walked in the house with a beautiful, no, perfect bouquet. I stopped with a big surprise on my face and said "Perro's?" He said, "Of course." And I was and still am so very happy. Now, I just want to sit home all day and make sugar paste flowers out of my bouquet. read more

Im not originally from the area, but my husband is and has been using Perro's for as long as he can remember. We just got married last month and the wedding was in NH, but we still decided to talk to them about doing all of the arrangements. They agreed to make the 1.5hr drive for delivery and were very happy to do it for us! I sat with the coordinator on mulitple occasions and she was really helpful and always willing to show me examples of what she was talking about. She was really helpful and always knew who I was when I called. On Wedding Day, the drivers showed up an hour early and everything looked great as far as the bouquets went. I didnt get a chance to look at the centerpieces or church arrangments. When my husband called to tell me everything was all set, he said everything looked great! The centerpieces were exactly what I had immagined! The church pieces on the other hand were different than what I had wanted but everyone complimented me on how beautiful they were, so I let it go! They were beautiful... I would aboslutely recommend them for anything. Their delivery was great and customer service was good as well. All in all, good experience! Will go back! read more

Perro's did a beautiful job on my son's back to back prom flowers!! I even called them last minute for the first round! The creations were creative and colorful! Will be back for other floral needs!! read more

We went to Perro's to order centerpieces for my niece's Sweet Sixteen party. My niece described the flowers she liked and Linda nailed it. A few months before the party we ordered a sample and it was awesome. The day of the party the centerpieces were delivered and they were even more beautiful than the sample! Thank you for making my niece's party so memorable! read more

Perro's Flowers - Florists Near Me - Worcester, Massachusetts

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I went to Perro's today to pick out some flowers to put on my table for Thanksgiving. The selection of flowers was hidden in the employees back room and was not to be seen by customers. How are you supposed to pick flowers when you can't see them? When the florist asked what I wanted, I told her that I wanted white flowers. She ran off into the back room and made me a bouquet without asking my preferences or anything. She came out with withered brown-edged flowers. If you want to get what you want out of a trip to the florist, I recommend going elsewhere... Stop & Shop has a better selection and customer service than Perro's. read more

Bought the Teleflora's Roses and Pearls Bouquet - Standard. Positives: - GOOD CUSTOMER SERVICE/DELIVERY: I had the flowers to be delivered yesterday but the recipient was not home. They contacted her a few times before calling me. I told them if they could redeliver it later in the day and they did. When the recipient was not home still, they were okay with delivering it next day. Understanding, customer focused in this regard. *SIDE NOTE* I can see/guess why some people might of rated them negatively on customer service, but these problems are usually small that only become a problem if they build up. Negatives: - FLOWERS WERE OKAY: Granted that these flowers were a day late, but their lifespan is not going to be that long extra day or not. If the person getting the flowers knows a basic understanding of flowers, this would be an issue. However, those that know little to nothing and only care about their initial appearance would probably overlook it. The water also needed to be changed, but that was a minor inconvenience. Next time, will definitely ask for flowers in the budding stages instead. Neutrals: - PRICE: I think price for these flowers were standard (about 55 in total including tax, vase, and delivery). My thoughts are still that its a bit too expensive (wanted to mark 3 dollar signs), but compared to other places, I think it's the normal rate. Overall, I would recommend this place. I suggest going in person if you can, but if not, online ordering is fine. Just make sure you be as specific as possible. read more

I ordered flowers from Perros and I am usually really happy with their order. I paid for one of their autumn bouquets that are fit into a ceramic pumpkin. The flowers did not come in the pumpkin and that was only discovered after delivery. When I called to ask why there was no pumpkin, I was told I was supposed to have been notified before but I had not. Also, the flowers looked NOTHING like the picture that I ordered. I paid 70 dollars and I did not get my moneys worth at all. The flowers that ended up being delivered were beautiful but nothing like the photo on the website. I would have chosen a different bouquet had I known this ahead of time. read more

I had a Groupon for wedding flower bouquets. So I wasn't sure what to expect. The flowers were beautiful and the cost was minimal. We ended up ordering the mens boutonnieres too. read more

Perro's Flowers - Beautiful - Florists Near Me - Worcester, Massachusetts

Live in California sent Easter flowers to my mother in Auburn Ma. Assisted living facility. The arrangement arrived in a timely manner and looked very nice. My mother loves flowers and was thrilled. Unfortunately the following day about half the arrangement was limp and dying. On Easter I told my mother to either call Perro's or I would from California today. Before I knew it I received a text with pictures of a beautiful replacement delivered the Monday after Easter! My 90 year old mother was again thrilled as was I. Thank you Perro's for outstanding customer service, a beautiful arrangement and taking care of a small blip seamlessly. You are now my go to florist in the worchester, Graton, Sutton area where my family reside. I might add that I also felt your pricing was very fair for the arrangement and delivery. read more

I am out of state and called Perro's and ordered nothing specific - just a cheery arrangement for my mother in the hospital. When I called to speak with my mother even the nurses on the phone commented on how gorgeous the arrangement is. My mother loves it! Thank you Perro's! Great job! read more

This is probably one of the best flower shops in all of Central Mass. The service and quality is impeccable and I would highly recommend them for any events you have coming up. read more

what I ordered and what they sent weren't even close...I ordered several white roses with lilacs, for my friend who lost her mom. They sent two white roses with one pink rose and pink flowers....very disappointed!! read more

I used Perros for my wedding because another family member had used them. I have to say I was not impressed with my flowers like I had been with previous experiences and there was a mix up with delivery. I did appreciate the owner reaching out to me and apologizing for anything that went wrong because the woman who took care of my wedding messed up, but she no longer works there. No matter what my wedding day was perfect the way it was and even though the center pieces did not come out exactly how I wanted them, all of the flowers were beautiful. read more

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I ordered from Europe a flower bouquet for a birthday gift and what was delivered was a third of the one in picture... and there is no email information to contact them and make a claim. I am truly disappointed read more

Perro's Flowers - What I ordered on the left and what got delivered... just daylight robbery, VERY Disappointed and there is no way to contact them by mail - Florists Near Me - Worcester, Massachusetts

Ordered flowers for my best friend's wake a couple weeks ago, was very specific about the colors - white and purple. I was horrified when I arrived at the wake and my flowers were orange, yellow, brown, green and purple - looked like Halloween. I called the next day and told them what happened. A day later the owner called me to apologize and said "they knew they had sent the wrong flowers", what!?!?!?! So why not correct it right away?!?!?!?! Mine went to another place and I got someone else's order, the owner even commented he thought the arrangement was hideous!!! He offered a 50% refund and as I was still too emotional to discuss further and at work I said fine. Well I got about a 37% refund only, I should have received a 100% refund as this clearly was upsetting, their admitted mistake and it put a scar on a very emotional day. read more

We truly had excellent service, with absolutely beautiful flowers for my grandmothers funeral. it made it more tolerable that we were each able to take a flower home with us. cannot thank him enough for the hard work and just being so kind to us. - the mazzone family read more

Informed me at end of day they did not deliver my flowers because they went to wrong address. I went to store to pick up flowers and deliver them myself. Refused to refund my delivery charge! Stating "we delivered your flowers, just to wrong address". Then said they would have delivered to correct address the next day. Event was over, irrelevant the next day! Poor poor customer service! read more

I received Valentine's day flowers from Perro's. I was so excited I was rushing home from the train station. Told the guy i was only five minutes away. When he called to see how far I was, I said I was turning onto my street now. On the phone, he told me the flowers were in the lobby. Understandably, I was only 5 mins away. However, he must have left them there as soon as I told him to wait, because I didn't see a van on my way there. He also forgot that I was still on the phone and said unpleasant things about me over the phone to his partner. It's just not professional to be rude to a customer. And, if you are, make sure you hang up the phone before you bad mouth them. All in all, the flowers were nice. read more

Very poor customer service. I have used them several times in the past, but their customer service gets worse day after day. This past occasion we could hear the owner/workers? loudly fighting and cursing in the back, other day the lady at the reception seemed annoyed to have to fill a similar request from a previous year ( had to show her a photo for her to believe what I was saying ). I always try to favor local Worcester businesses but there are way too many options to have to endure subpar customer service. I am taking my hard earned dollars somewhere else. read more

My fiance and I visited Perro's Flower Shop on 08/01 to buy a 'bright' flower arrangement as a gift for a relative. When we arrived, it struck me as a little odd that there were limited 'pre made' arrangements, we saw only 1 of which appeared to have a receipt attached to the front, we mentioned to the Receptionis that although we think the arrangement may be for an order we'd like a similar arrangement for the same price, we were told very rudely by a gentlemen who works there that the arrangement wasn't for sale, he didn't have the flowers to re-create it and he walked off. We were trying to explain to him that we hadn't asked for those exact one's but something similar using whatever was available, he did not listen, spoke over the top of us the whole time and then walked off with the arrangement in hand. Absolutely disgusted in their customer service by this stage, we were then told by the Receptiont that he was 'in a mood' and she would have someone else help us, we were then given an arrangement that was nothing like the one we saw, much smaller, not at all bright as I'd requested and in the interim had been a lending ear to the Receptionist of how was having family issues, a divorce etc. My fiance and I bought the flowers as they had already been made up but we visited a local supermarket on the way to see our relative of who had a much nicer selection of 'pre made' arrangements for a much better price. We ended up buying another arrangement from the supermarket, removing the flowers we didn't like in the florist one we'd bought and re-doing the arrangement ourselves. This place has terrible customer service, the worst I've seen in a long time, they have no ability to listen to their customers and need to understand their customers are not subsititute therapists. We have our wedding approaching next year and this would be the absolute last place we'd consider and will not be returning at all in future. read more

Love Perro's! I had my wedding flowers done there and they were absolutely beautiful! Exactly what I wanted. Reasonably priced and they delivered and set them up for me! Very friendly and knowledgeable staff. I got so many compliments on them, a few guests from my wedding have been there to order their flowers too! Will definitely be going back for the baby shower centerpieces! read more

Perro's Flowers - Florists Near Me - Worcester, Massachusetts

Did a wedding for the family and it came out really well ! We will be using them often in the future thank you for all the great work. It was very much appreciated!!!! read more

Wonderful job, Perro's. I wanted to send my sister flowers from across the country so I didn't know where to order from. I'm so glad I went with Perro's they made a beautiful mixed spring arrangement and I am so pleased. Thank you! read more

I ordered funeral flowers at 9:30at night and they were in the funeral home the next afternoon looking amazing! I couldn't be happier with the arrangement and presentation!! Many florists are closed on Mondays but they were open and available to make a last minute arrangement. I never met or stepped in the place as it was all done online, so convenient! read more

Perro's Flowers - They were huge and fresh! - Florists Near Me - Worcester, Massachusetts

Great people, awesome pricing. Very helpful and the flowers for my grandmothers funeral came out awesome. Thank you guys.

I ordered roses to be delivered to my daughter. The person on the phone was lovely and asked around what time I would like them delivered. They came just at that time and were very beautiful. This place was also more affordable than others in the area. read more

We have been using Perro's for over 20 years without anything but great products at great prices. Rodney and his team are always happy to help with a smile. Perro's flower shop's ability to deliver quality roses at affordable prices saved Valentines Day for me more than once. read more

Do not use this florist. Worst service for a wedding. And don't bother giving them photos for what you want because they won't use them any way. The coordinator is so unfriendly. She didn't even remember we had an appointment. And took messy notes that she didn't use. So sorry we used them. Never again. read more

So im at the flower shop today and its nuts, people are running in and out, delivery guys everywhere, and this lady walks in behind me who clearly has down syndrome. She says hi to the guy behind the counter by name and he says hi to her by name, then, although hurriedly, he takes the time to help her pick out a rose, and gives it to her. It was exceptionally sweet, and made my Valentines Day to know that for some people, it really us still about love. You kust made yourself a loyal customer. read more

Perro's Flowers - Florists Near Me - Worcester, Massachusetts

Ordered arrangement after viewing online. The arrangement had certain accessory items with it that influenced us to pick that particular arrangement. Called recipient - she liked the arrangement, but there was no sign of the accessory item. I called the store the next day and was told that item was not available. I do understand that FTD, Teleflora, etc. designs sometime include items that a local florist may not have, but given the the price of the arrangement and this being a central part of that arrangement, I felt they should not have had it listed on their site, or offered an adjustment on the price. (I could have gotten a similar arrangement for less - the price was higher due to the special design.). The lady I spoke with was not rude but not helpful either. She would not offer any adjustment to the cost and, when pressed, said she'd leave a message for the owner; he never called. Very disappointing customer service. I will not use them again. read more

What an absolutely HORRIBLE experience! I ordered flowers online, the order was accepted online & money taken from me. The day that they were supposed to be delivered I called to verify the address AND GOOD THING I DID! I was told that 3 messages were left for me (none were left) that they didn't have flowers to complete the order. I ordered $150 worth of flowers & I was offered NOTHING in return! If I hadn't called for the address, I would have never even been notified. This is not the 1st, 2nd or 3rd chance I've given this place either, but it will absolutely be the LAST! What a disappointment & SHAME that this business has gone so down hill..TERRIBLE!!!!!! They have NO customer service, could care less about the customers & give you more carnations in hundreds of dollars of flowers just to fill! SHAME ON YOU ALL!! read more