I've been using Leo's vacuum for 20 years. I have an old Miele vacuum that I've had serviced there…read morerepeatedly. There's no one else in central Mass I would trust with it. Recently my daughter broke my power head. It's been discontinued for almost 15 years. I took my mom in to buy Miele bags for her machine and told the guys about my power head. They told me not to go to eBay, they could build me one. They called me a few days later and it was ready. I gave them my broken one to cannibalize for parts and they sold me the one they made for half the price of a used unit on eBay. Great local bu

My Electrolux vacuum would stop and restart by itself while using it. I took it to Leo's to repair…read more The owner and his nephew were very pleasant to do business with. It was ready within a week and works like a charm. The price was very reasonable. I would recommend them in a heartbeat.

Ok, I HAVE, HAVE, HAVE to update, now that our baby is installed and running! One thing about…read moreFerrari Pools, Patios and Spas - is that Pools and Spas is not their primary "thing" - their "thing" is the patios. But anything that goes into making a patio spectacular becomes their "thing". We weren't in the market for a "patio" - quite yet. What we were in the market for was a plunge pool. Until we visited a home show, and we priced out pools - and just when we were about to "bite the bullet", a well known company in the North Shore, that ONLY does spas and spa pools, gave us a really good breakdown on how a spa pool would fit our needs/lifestyle at a fraction of the cost of a pool. We embarked on doing research. LOTS of research (we currently own a non heated pool, and the maintenance hasn't been a big deal, so we KNEW what we would get ourselves in to... but $150K pricetag?! um, uh...). Wound up at NES (and you've read my review/experience on that, and subsequently the manager boohooing thinking we were "indoctrinated" by them only to ditch them... nope, they were overpriced and only decided to make a deal when they realized they lost the sale... but I digress). SO!!!!!!!!!!!!!!!!!!!!! Off we go to Ferrari, and got a really, really wonderful cost/benefit analysis on pools (did I mention they do pools?!) and our life style. Actually, they sell few spa's, because patios are #1 and pools #2. Mark and the ENTIRE crew are PHENOMENAL. Ordering, pricing, installation, post installation training and service. PHENOMENAL! The installer tea are a hilarious group of hard working and upbeat professionals. Made everything look so easy. Mike Hunter did the follow up and guided us through all the features. A couple of hours later, we were in getting hydrotherapied and celebrating life! We did our homework - extensive. They offer value, a VERY competitive price withouth any hassle and amazing service! SO HAPPY!

Ferrari pools installed our pool and when we noticed some of our tiles on the inside of our pool…read morefell off and needed to be replaced, they never even returned multiple phone calls from us. They do not support their customers. DO NOT USE THEM!!!

Terrible customer service and totally ignored the customer after they paid for their appliances in…read morecash. Took a call while with the customer was asking questions and was rude. Will never use this establishment again .

I have been a customer of New England Appliance for 10 + years. I highly recommend this business…read more It has all the advantages of a small town, family owned friendly business. Kathy is always helpful and knowledgeable. Her sons did the installation and removal of my old washer drier and did a bit extra as they reconnected and did a small repair on the door that needed to be removed for proper installation. My new whirlpool appliances are the just right fit. Five stars for this business!

The team in Oxford are professional and friendly. I've been doing business with them since the…read moreSchmidt days. They stock the parts I need (Thanks Mark Shores!) and their shop techs are top notch. A great service team run by Sam, with a lot of skilled techs! Tom at Yushin Mfg.

Purchased a floor model. When it was delivered, it was missing several shelves and drawers. The…read morefirst set of shelves were delevered to Franks and thrown by the UPS carrier and smashed when they hit the ground. The first set of drawers were too big, and now they are saying that since the fridge was discontinued, it is harder to get parts (news to me that it was discontinued). There was a lack of communication, and from my view, a lack of wanting to make things right. Finally got the drawers today, and one is cracked. We had to fix it ourselves.

I use Franks Appliance at my home and have had a great experience. Last week my older dad thought…read morehis fridge broken because he heard beeping in the area. Franks was out in record time. The technician realized it was the Smoke Alarm beeping, not the fridge. He changed the battery in the alarm and didn't charge for the visit. You can't beat service like that. Thanks to all at Franks for being great at what you do and for being great folks.

I've gotten both mulch and loam from these fine folks. No complaints. What else do you need to know.read more

Great experience with K&K a few weekends ago. Ordered loam on a Saturday morning and they delivered…read moreit Saturday afternoon. I have a tricky driveway and they were friendly, creative and accommodating. Got the loam where I needed it and didn't tear up my yard at all. Highly recommend.

Got a new radio with CarPlay and a backup camera installed in our old Camry and couldn't be…read morehappier. The customer service was off the charts and they took their time to explain all the various options. Highly recommend!

So I had a little issue with my system and I let the owner know about it and right away he said…read morenobody I have a few cars I have to finish and then you woukd be next and I will fix all your problem,so would I recommend him to anybody else I sure would 100% not a bad dude at all,as long you show him respect he would def show the respect back

Our oven door suddenly became inoperable due to a broken hinge. I inquired with several places and…read moreStan's was by far the most reasonably priced. Quick, efficient, and friendly service.

This place was recommended to me by a friend, great recommendation. They were on time , fast and…read morehad reasonable rates. He fixed my dryer, but still looked at my refrigerator door when I asked. Will call again if I need.