these people refused to treat my cat even when they knew what was wrong with her ... and my cat…read moredied in their care ....this is the fourth animal of mine that has died in their care ..never leave your animal there and insist on being present when they do anything to your pet

my girlfriend went to put down her child hood dog and it was one of the worst experiences that she…read morehad. This is not our first dog being put down, and I would honestly not recommend this clinic to nobody the way you guys handled the situation the way you guys told us the way you guys told that my dog was going to be brought out in a blanket wrapped in a blanket and was then brought out in a garbage bag, a heavy duty garbage bag at that there was no blanket. There was no respect and on top of that the guy who brought my dog to the car, was holding him upside down head head to the ground. Carrying him like he was literal garbage my girlfriend had to correct him and tell him to hold the dog properly. Genuinely unacceptable especially for the price that was for the time that it took. They treated animal like he was a literal object. There was no respect for his body. There was no respect for was no respect for the family putting our dog in a garbage bag. In a bag in general when we were told he was going to be wrapped up in a blanket unprofessional, unacceptable and I would not recommend this place to anybody!!!!!

Updating this review to more stars b/c Ive been in more times since they added new Vets & office…read morestaff. The wait time is still longer than expected, but nowhere near the excessive two hours I had to wait during the first appt. Giving them 5 Stars b/c I didnt have to wait long & wasn't charged 'an arm & a leg' trying to help a feral kitten survive. The new female Vet was kind & knowledgeable. River City Vets are my 'go to'. Easy access, off-street parking.

I will never take my dog here again. The worst experience I have ever had!!!! We have used this vet…read morefor along time and I am not sure what has gone wrong but they are not the same since they have expanded maybe the money has gotten to their heads and have lost what the true purpose is the care of our babies!!!! I am Appalled of the lack of communication and the way this 5 and a half hour day went!! I left there not comfortable with even being sure of what treatment he received if any. I understand you have this covid going on and us parents can not be in there during treatment but on that note you should put some effort in contacting us we should not have to make several phone calls to find out what is going on while being told several times that someone will get back to us which never happened I mean by law they are not supposed give any treatment with giving a break down of the cost of it. We never got a break down the just did the treatment so they say and handed us a bill!!! Like I said all about the money!!!! We were supposed to be given hand written instructions for his treatment which was now told it will be emailed to us after we paid the bill we will see if that happens!!! Because all day long we were givin the run around about everything!!! I mean I understand being busy but if you are to busy to give the proper care then I would have rather been told they could not fit him in then not get the proper care for him. But then again how dare you turn down a dollar it's better to over book then consider the well being of of fur babies!! Absolutely unexceptionable care from this place!!!

A very thorough veterinarian who cares much for your pet. He is very accommodating and was able to…read moresee us right around closing when our dog ate meatballs with onions and was able to see us. He has solved many problems with our dog who has many allergy problems. We consider him the best of the best in our area!

I brought my 5 pound poodle in after going through major medical problems. He was fantastic. Much…read morebetter than the other chain vets I tried. A very caring vet that with all of his experience knows so much more than new young vets in chain vets. And he doesn't over charge for medications.

They answered my questions in a timely manner. They have Care Credit acceptance and possible…read moreboarding

Been taking my min pin to Bartram Park Vet since 2017 and he is excellent. Very knowledgeable. Once…read morehad to perform a surgery on her and luckily everything turned out great!

I have three cats and two dogs and every time we visit I am impressed by their professionalism,…read moretheir efficiency and their prices. Nobody really likes to go to the vet, but when you have to go, these are the people to see.

Always have received great service for the past year we been going there for our two dogs. They…read morewere able to resolve a chronic problem that our previous vet could not,

Dr. Pitkat and her assistant were amazing with both my fur babies. It was a much less stressful…read moreexperience for both of them and that means the world to me.

Wow what a wonderful experience for my sweet Penny June! We just had our 2nd visit with Dr. Pitkat…read more& nurse not only are they so compassionate, informative, they are super efficient! So happy we found them and highly recommend!