We have gone to Shelton Vet for many years with everything from goats to cats and several dogs…read more The care, attentiveness, professionalism and respect are gone since Dr. Piccone left. Dawn promised refills on meds and that was 4 days and 3 phone calls ago! Dawn was abrasive, abrupt and dismissive when we made two of our three calls. Still don't have them and Madison said there was some sort of computer malfunction after 20 minute hold today. This is for my service dog and is beyond unacceptable. We are now urgently looking for another vet. I no longer trust these people. Horrible.

Dr. Lori treats my Giant Schnauzer as the baby she is. Gets down on floor with me to gently take…read moreblood work as she cannot be restrained as she will alligator roll and try and hide herself under chairetc. She treats her gently and is professional in her care of her and my other 2 dogs.

My family and I have been bringing our animals to Keystone Heights Animal Hospital since we moved…read moreout to starke almost 11 years ago. I trust that they will always and continue to give the best care and love to my babies! Always my go to recommendation for an affordable vet!

I canceled my appointment due to inconsistent and misleading information regarding vaccine…read moreprotocols. I was told that "most clinics" require a two-dose distemper series for adult dogs with no vaccine history, which I knew was not true based on a recent, identical visit at another licensed vet. After canceling, the clinic called again and stated they could administer the full vaccine dose, but that the paperwork would still reflect only a partial dose. I was not comfortable with my dog receiving one thing while her medical record documented something different. Clear communication and accurate medical records are important to me, so I chose to seek care elsewhere.

The staff are all so kind and professional. I've been being my pets here for almost three decades!…read moreTheir compassion when my elderly pets passed meant a lot to me. Now that my finances are extremely tight the staff has helped me figure out how to cover my pets medical care. I love everyone here!

This clinic takes care of 4 of our animals. Prices of vaccines and standard care is very…read morereasonable. Recently we had to put down one of our dogs. The care and compassion they supplied was incredible.

The doc isn't the most chatty... I could see where some folks might not know how to take him, or…read moremay consider him a little off-putting, but my 150lb monster dog's kinda a quieter personality too... and he loves the doc... so all's good. I really like that they're locally founded and still locally owned (and I believe the docs son is now participating as a vet in the practice) As long as they stay locally, family owned... they'll get my business.

They are always great to do with and take care when it comes to getting your pets in and out,…read moreespecially when you have a big dog that might be uncomfortable in the lobby with other dogs. They have done a great job with Deuce, the only recommendation I might make is an online scheduling service or something like that! Thank you for everything!

When I first moved to St. Augustine, one of the most important things I needed to do was find a…read moregood vet. Not just good, excellent. My 2 of my 3 Goldens do have underlying medical conditions. I lucked out. A stranger recommended the hospital. I reviewed their website and quickly noticed that Dr. Lopez had a connection with my breed. That's important to me. Even before I officially was a client, I called them to see if they could work one of my Goldens in b/c I thought he had injected a foreign object. They couldn't see him, recommended the local ER where the problem was resolved. Yet, even though I wasn't a client, they called the next day to see how my dog was doing. Now, that's above and beyond!! My appointments are always timely. If there's a problem, they work me in. I'm the first to admit I am a high-maintenance client. Always have questions, and often have suggestions. They always take the time (either in person or by email) to answer concerns and explain why or why not my recommendations are appropriate. Highly recommend!

Extremely rude and condescending. They don't return calls after paying $800 for a visit. They're in…read moreit for the money- they don't care about your pets. If I could leave zero stars I would

Dr. Strickland and his staff are the absolute best! If my dog likes someone other than our family,…read morethat person must be pretty special. Sadie loves everyone in that office!

Wow, such an awful first impression you guys have made; I've had an appointment scheduled for over…read morea week and two days before it I get a voicemail saying my appointment has to be rescheduled because the doctor "went on a last minute meeting out of town". Are you kidding? Honestly glad they didn't get a chance to touch my baby girl; what kind of careless doctor attends "last minute out of town meetings" two days before scheduled surgeries?

They're always ready to help. They treat the owners & pets with dignity & compassion.read more

Always great professional care. Front desk, technicians & doctors are very caring. Vets are very…read moreknowledgeable.

When our kitty passed, we contacted Josh with Cherished Pets by Watts in San Mateo,FL. The…read morecremation service he provided was way beyond our expectations. he was respectful to our kitty and us. he allowed me to place our beloved kitty in the furnace, which for me was my way of being there for our kitty until the very end. I highly recommend him and the business to everyone.