I have used this veterinary hospital for at least 15 years and have always been very satisfied with…read morethe care my pets received until a recent experience. My dog requires prescription diet food, and I asked the office to approve the prescription through Chewy after Chewy informed me that the request had not been authorized. When I contacted the veterinary office, I was told they no longer approve prescriptions through Chewy and that I would need to purchase the food through their online store or come in person to pick up the prescription. I explained that this was not possible at the time because I was on my way to take my husband to the emergency room and my dog was running out of food. I asked if an exception could be made given the circumstances, but they declined. I found this response to be unnecessarily inflexible and lacking in compassion, especially considering my long history as a client and the urgent personal situation I was facing.

After years of spending thousands of dollars on a rescue kitty, I am stuck looking for a new vet…read more We had a bleeding kitty and they refused to see her without an appointment. When I asked if they could call with any cancelation the woman became confused. When I tried to explain the symptoms, the lady accused me of yelling. I could NOT get her to understand and she hung up on me over and over. I begged them to give my # to Dr Brown so I could get a referral and they refused. ITS NOT POSSIBLE FOR AN EMERGENCY RESPONSE TEAM TO MORE INSENSITIVE OR MORE UNPROFESSIONAL. SAVE YOURSELF THE YEARS OF $$$$ to be disrespected as your cat is bleeding all over the house. ST JOHNS VET YOU SHOULD ALL BE ASHAMED!!!!

Great service. Super compassionate, informative, and patience with all of my questions. Impressive…read morecare and attention to your pet of what I witnessed with other patients as well. My dog needed emergency surgery and he was seen and attended right away. Would definitely recommend. Took great care of my Clyde and treated them like their own. Facility was clean, neat and organized.

Excellent service! Very highly recommended. We had to take my GS puppy there twice over the…read moreweekend, and they could not have been more kind and patient with both the puppy and us! They didn't rush us, even though they were busy; they made sure we were taken care of and could ask all the questions we needed to. Prices were reasonable, and they asked us first before doing any procedure to make sure it was in line with what we wanted and could afford. Have them in my contacts on my cell and will use them anytime I have an after-hours need.

HUGE RAVE!!!! I believe in giving credit where credit is due. Dr Jack Schmidt, Alan and his staff…read moreare AMAZING. We have 6 cats (yes we are the crazy cat people) and he has managed to save not one but two of my fur babies. One of them twice. One accidentally got out and was attacked by what we believe was a raccoon. Dr Jack had to shave him in so many places he looked like he had the mange. 53 stitches and 4 trips later he is back to his normal self. Most recently we took in two strays. Ace and Spade were approximately 5 to six weeks old when one of our other rescues Harvey led us to them. We were having trouble catching them and I called Dr Jack's office and they helped me catch them. They were evidently just thrown out of a vehicle because poor Spade was suffering from malnutrition, had a healing broken bone and we thought she wouldn't survive. Dr Jack brought her back. Her sibling who was probably traumatized still will not let us hold her, with their help at the office Ace will actually come to us now. Which leads me to the second time he saved her. She got out when we were having some work done on the house...she was probably hit by a car. Her little broken bones he took care of with 6 laser treatments. They loved on her as much as we do. He is AMAZING! Im attaching a few pictures. She is now getting around and making a quick recovery. Thank you DR Jack Schmidt! You Rock!

This past Monday, we had to do the hardest thing in our life and put our sweet Labrador down…read more Through heartbreak, tears and sadness this office was professional caring, sweet. Provided tissues treats for the dog gave me a little jar full of his hair. Than 4 days later I go to pick up his paw print, there was a sympathy card signed by all the staff, as well as another card with the print of his nose and paw. Saying from my nose to my toes I was loved. Had me crying all over again in the park lot. Thanks everyone

I posted this review on Google, but I desperately want to share my story. I am so delighted with…read moreAntigua Veterinary Practice. I cannot say enough good things about the caring, competent people at this vet. If you live in the area and are looking for an incredible vet who will take care of both you and your fur babies, this practice is it. To make a very long story short, I called them in tears, terrified that Hurricane Dorian was going to prevent us from being able to treat my dog's cancer fast enough to keep her with us (she'd been diagnosed that morning from a much less kind vet). The staff at Antigua listened patiently as I explained that we'd just lost our old dog to cancer the month prior, that our puppy was only a year and a half, and made time to see us that very afternoon. Amid the hurricane, my panic, the preparations they were making to ensure the creatures in their care were safe from Dorian, they made space and time for us. And after the hurricane had passed, they squeezed my dog into a surgery slot the next day to make sure she was given the best chance at life--they did this even though they were booked up for a month and a half, and were no doubt working with people whose animals had been injured during the storm. I have been to several vets on and around Anastasia, and Antigua Veterinary Practice is head, shoulders, knees and toes above the rest.

I take my Border Collie to Dr. Chris at Antiqua Vets. He is one of the most professional doctors…read morethat we have ever seen. He and his staff love their work and it shows the way they interact with my beloved Gidget. I have nothing but praise for this clinic and highly recommend it to anyone that cares about their pet like I do. Thank you Dr. Chris! John L.

Took my dog in for a surgery, the staff is awesome and very welcoming!! They have great services…read moreand were very helpful with after surgery instructions!!!

The care and love these people pour into our pets is so genuine and above and beyond anything you…read morehope for as a pet parent. I am so grateful for Dr. Rockey, Chantelle, and the rest of the people at the St. Augustine Humane Society. Thank you for loving our pets so well, speaking on a personal level explaining veterinary terms in plain speak, and never judging or pushing unnecessary things. Thankful for you guys more than I can express!

Maddy and team went above and beyond to assist my laboring girl who was in distress. I've been to…read moremany vets in my time, as I own a kennel. I have NEVER had the level of service I received from this team. I am a huge fan! Will definitely be given them my business in the future.

Love our Murabella Vet Hospital. Everyone loves our boy and takes very compassionate care of him…read more From day when in critical puppy age, they even got done on the floor and played with him to make him comfortable. They try very hard not to over-stress him as he's become more nervous the bigger he's gotten and all the shots through these first few puppy months. We've had to go almost monthly for all his immunizations etc..They give expert information on his specific breed which is wonderful. They show also how experienced they all are as well. I love that you don't wait in a front lobby area with other animals to over stress also. We walk in get weighed and off we go to our room. Very clean and always smiling friendly faces and our cute welcome sign when we show up. We love your team.

Sadly, We lost our Georgia after the doctor and the staff tried everything that they could to help…read moreher. They did everything that they could staying up all night to help her to get better and to be comfortable as much she could knowing that she couldn't get any better. We received updates every 3 hours on her condition. Thank you so much Dr. and his on call staff. We came in early in the morning to say goodbye Georgia was beautifully prepared to be at peace since she passed in her sleep. Thank you so much for ALL that you have done especially made it easier for us to grief and to accept her passing since she passed peacefully

This office closed with NO notice to clients or her staff!! Good luck getting any records or…read moreinformation from them. So disgusted with the way she handled this. I knew something was up when she kept raising her prices.

My dog, Clyde, had emergency surgery and we had to leave our pet to recover there after surgery…read more The entire team was kind, reassuring, and professional, which made an incredibly difficult time much easier. They truly made us feel comfortable entrusting our pet to their care. Incredible communication during his stay and very informative throughout. So grateful to them.

I love Jackson Vet. I have been using them for 26 years. They are very caring and compassionate…read moreand I highly recommend them. I have never had a problem getting in to see them. Dr.Crabb is so sweet with my cats.

A very thorough veterinarian who cares much for your pet. He is very accommodating and was able to…read moresee us right around closing when our dog ate meatballs with onions and was able to see us. He has solved many problems with our dog who has many allergy problems. We consider him the best of the best in our area!

I brought my 5 pound poodle in after going through major medical problems. He was fantastic. Much…read morebetter than the other chain vets I tried. A very caring vet that with all of his experience knows so much more than new young vets in chain vets. And he doesn't over charge for medications.