Excellent program for rehabilitation after surgery or treatment for an injured body part . LeeAnn and her team are very professional and knowledgeable. The office will make up new schedule by the 15 th of each month . You can also be on waiting list for any last minute cancellation. The therapists spend time to evaluate your needs , do hands on message for 20-30 minutes . A exercise program is assigned to each client . The aids help each client to do 30 minutes exercise including the machine treatment . Some of the PT offices do not focus so much on the correct postures of their clients exercise . Very detailed patients care program. Highly recommended. read more

This review is mainly for the girl who was assisting with the therapeutic exercises. Unfortunately, I didn't get her name, but she was the only female staff member helping with exercises during my treatment. The first time she helped me set up the electrical stimulation station, she used a wet towel, which was concerning. During my following session, she assisted me again with the exercises and the machine setup. She had to adjust the pad placement around my neck twice, and it was still incorrect. She then deliberately set the machine to a level that was so strong it stung me. Watch out for her, as she will shock you for no reason! From my personal experience with the three PT and PT assistants, I would recommend LeeAnn and Giselle -- with them, I received treatment-level massages. Jeremy, on the other hand, provided much lighter pressure. I was there to receive therapeutic treatment, not to receive a relaxing massage. I am not comfortable going to this facility anymore, especially since the treatment involves traction. read more

I'm getting care to strengthen my legs and to improve my balance. I have fallen a few times. The director and her team here are very professional, knowledgeable and personable. I definitely feel that I'm getting better and that my confidence is improving. They do stretching here which was new for me but I think it's it's making a big difference in my progress. I am sure glad that a therapist recommended that I come here for therapy. read more

Personal Edge PT is a well-organized practice that has an impressive emailing system that notifies you of the current appointments that are scheduled. They make sure to call you when you're next on the waitlist asking if you're available for an appointment either later that day or sometime in the next few days. Since I met my deductible for the year, every session was free of charge which was the cherry on the top. LeeAnn is the best practitioner there, and this is where the downsides begin. After a few sessions with other practitioners, I felt like the quality of care was not up to par. My progress wasn't going backward, but it wasn't in any hurry to move forward either. I called the office and asked to be put on a list that would exclusively get me appointments with her and no one else. Since making this decision, I think there are new PTs that have arrived, and they may do a good job as well. I cannot speak regarding the level of care that they can provide as I have not had any appointments with them. Unfortunately, it seems like things are so backed up that I haven't heard from Personal Edge in about a month. While they do take a lot of insurance (and mine, thankfully), the price to pay is having little to no availability and having to wait to be pain-free. Not sure if that's a bargain you're willing to strike, and if you're in desperate need of physical therapy, I may suggest looking elsewhere if you are financially able to do so. Edit: So I did make the mistake of not checking the blurb at the bottom of the email instructing the client to call at the beginning of each month to be put on the waitlist. That's definitely a blunder on my part, but I do stand by my original statement regarding availability. Unfortunately with the beginning of the year, it seems like things are going to be backed up more than ever. Hopefully, it will die down come Q2 of 2024, but we shall see. read more

I've had chronic neck issues for over 15 years and have tried various PT practices around the Tri-Valley area. Personal Edge PT provides exactly the style of therapy that I've been looking for. At some practices they do a bit of massage, but at Personal Edge, it's a large component of my treatment. I love the deep tissue body work that the PTs--and especially Dr LeeAnn--perform. Not only does it "hurt so good," it also makes the exercises more effective, imo. After the massage and exercise, a nice, relaxing TENS session plus heat makes my neck feel great. After only three weeks of therapy, my problem has abated more than with three months' work at other practices. The staff is friendly, the facilities are clean, and the parking is easy (which is not the case at some practices). And, as another reviewer has mentioned, getting an appointment on short (less than a month) notice is tough unless you're lucky. Such is the case when the PTs are that good. I'll be deleting the other practices from my contacts list--Personal Edge PT is a keeper. read more

Jessy and team are wonderful . They always willing to go above and beyond for you. They take there time to answer any questions. Hans always willing to go above beyond there job duty and responsibility. I appreciate all the help. read more

Had a PT appointment in Jan of this year and Leeann is extremely knowledgeable and professional. Analytically she was able to understand the context of my injury and cut through some of the noise to give me clear recommendations. She was actually able to - pretty closely- diagnose a (hernia failure) something that the ER Dr missed lol. Not all that unbelievable because she had time and actually examined the movements and feedback, but still this is why I have taken a bit of time to give some credit. I have been to many PT over the years for spine related problems and the ability to be formal and informal at the right times is key when there is pain involved. You want someone to be comfortable analyzing your movements and pain while keeping the feedback going. Quality for sure, kind of quaint office and I wouldn't change a thing. read more

It literally is as good as it gets when it comes to Personal Edge Physical Therapy!! The staff are extremely professional and friendly. The therapists are miracle workers. They go the whole yard and some to get you feeling better and stronger every visit! The atmosphere is calm and comfortable! The whole establishment exceeded my expectations! And let me tell you, I have high expectations..LOL! I would also recommend to family and friends!! For your injury and/or pain needs of physical therapy..I HIGHLY RECOMMEND PERSONAL EDGE!! read more

This is a professionally operated business with skilled and trained therapists. Jose, LeeAnn, and all of the other physical therapists who helped and instructed me were extremely knowledgeable, thorough, compassionate and communicated well in regards to the process every step of the way. I learned a lot of exercises here and found that the recommendations made by the physical therapists were useful. I always appreciated the comfortable atmosphere, the respectful staff, and the guidance I received here. Unfortunately the Walnut Creek location has closed but the ownership of the Dublin branch is the same. Thank you Personal Edge for being so helpful and caring about your clients. read more

This place is disgusting. The facility--if you could call it that--is old and outdated. Their therapy room is co-located with the laundry room. Their equipments are definitely NOT state of the art, and just old! People who are not familiar with physical or occupational therapy might think this place is excellent, but truly, it's disgusting. As they are rendering service, they are also "multi-tasking" to fold their laundry and making lunch plans. The therapists there might be friendly, but I definitely would NOT return to this place. read more

I have Sciatica resulting from SI joint instability. Gina worked with me. I have had this problem for years and never really understood what caused it. Gina educated me mentally and physically on how to keep the nerve pain at bay. I was taught how to adjust my hips so that they are level (self chiropractic adjustment). I also learned how to modify the things I am doing so I keep my body aligned. My strength has greatly improved as a result of this therapy. Note: I am a motivated patient and do my homework. My sciatica has greatly improved! This was time and money well spent. Note: I went to the Walnut Creek location which is closing. Gina & Leanne are so good I would drive all the way to Dublin for therapy. read more

Personal Edge Physical Therapy provides excellent service. They have been my go to Physical Therapy spot for several years now and I am always bragging about the great service I get there so much that my friends and family members are looking forward to an injury just to experience the service...well you know what I mean. They are professional, friendly, and more than helpful when it comes to insurance issues. The whole entire team is dedicated and committed to your recovery. It's a great place to recover and share a few laughs. Personal edge physical therapy...I heart you! read more

I have gone to Personal Edge for 4 sessions now. LeAnn is my PT. I came to Personal Edge thinking that I have a frozen shoulder. As it turned out my shoulder problem as caused by a new computer chair and terrible sitting posture. My arm was dangling without any support a few hours at a time with the new chair and all the weight of my arm was supported by the shoulder joint leaning in an awkward direction. Essentially my weight of my arms are tearing my shoulder joints apart. In our first session, LeAnn massaged my shoulder and took out most of the muscle pain. We were able to isolate the area that get hurt at the end of the session. She tested out the level of my arm movement, get me exercises to strengthen my muscle, and the electric current therapy. By the time I got home, I was able to figure out that the pain was coming from my sitting posture (since she removed all other related muscle pain. It is very obvious when my pain come from once I sit in my computer chair). So I re-position my computer monitor in relation to my sitting height. Now I am sitting straight up with my eye looking into the upper middle section of the computer monitor. My arm is much better supported now and the shoulder is healing. Sitting in an upright position is still mighty hard for me. My muscle at my back has to learn that it is going to be fact of life from now on 8-) We had 4 sessions so far and I have regain 90% of the motion in both shoulders. I still have one direction that is restricted at the extreme.. But I am confident that I will be completely heal in due time. LeAnn is definitely a great PT in my book. The people working there are pretty friendly. The only downside is that next week appointment is hard to come by. I am on the wait list this week, but I do have next week appointment set up. My insurance (blue shield/blue cross) cover PT but I have not seen the bill for deductible yet so I have no comment on the cost side. read more

Look no further if you're in need of PT. This office exceeds expectations on every level, from the admin staff, the relaxed and friendly environment, state of the art equipment and the INCREDIBLE physical therapists you just cannot go wrong. They are ALWAYS on time, very efficient and they really get you feeling better. I have been a patient for a few years for a recurring injury and my husband has been a patient for several different post-surgery regimens. They take their time and really want to see you getting better. I wouldn't even consider going elsewhere even if I had to self pay for their services. They do however accept a wide range of private insurance carriers and plans which is awesome. They've even been feautured on Best of the Bay on KRON 4 news. 5 solid, glowing stars for this office! read more

I have been going to personal edge for 10 Months now for a neck related issue and they have been nothing short of a life saver for me! Because of them I have healed tremendously and I am back to doing a lot of things that I never thought I would do again. Therapists are friendly and very knowledgable. They think outside of the box and my therapist is actually the one who found that my symptoms were coming from my neck and not my ears and since treating me with the right approach I have gotten a lot of much needed relief. I would not be as well as I am today without the care of the staff. If you are considering them don't think twice! read more

Beware ! I am a widow who was referred here by my Orthopedic Specialist's assistant who is a friend of the owner. Everything was going o.k. until they failed to obtain pre-authorizations for my treatments from my insurance company. I was shocked when a bill arrived for over $3,000.00. Suddenly things went from bad to worse and the owner who had also been my therapist refused to speak to me . She then sold my account to a collection agency. I regret that I ever used this place, especially since I referred another patient to them. I have had perfect credit my whole life which will now be ruined because I refused to submit to Gina's extortion. I post this message in the hope that this business owner will not cause financial injury to anyone else. read more

Having had several sports related injuries over the years and needing PT to recover from surgeries, strains and sprains. Personal Edge is the best Physical Therapy provider I have used. They are truly hands on and make sure you're doing your exercises/stretches properly. At personal Edge there is always someone right there with you overseeing your program. I have been to other places where they watch you from across the room while attending to other clients. It is worth the wait to see them. I went to them after back a back injury It has been a year and their stretching & core program is great. Now my wife is seeing them for a neck injury and she can't believe the results she is getting. Thank You Personal Edge. read more

Great team. They understood my complex spine injury and gave me expert therapy. I would go back again if I ever needed to (although no one wants to need it!) I would recommend them to anyone in need of professional PT care. read more

I have used Personal Edge for over 7 years for a chronic injury. I have been fortunate enough to have had 3 caring and talented therapists (and a few aides, too.) All of them have left the practice. What I have seen in the past 3 years of twice monthly visits has been high overturn with staff, lack of communication, and a general disregard for the patient by the office staff. The final straw for me was the 2nd case of the office staff completely disregarding my time by not bothering to inform me (or my therapist) of insurance issues before my appointment. On my last visit I arrived, in pain , expecting treatment for relief, only to be shouted at from the laundry/treatment room and in front of other patients, that my insurance cancelled all of my pre-approved appoints the DAY before the appointment. NO apology for wasting my time, concern about how I was doing physically , or for my privacy. When my doctor's office called to follow up, they were given a completely different story, and the office person/aide asked if they should "contact the patient" as if to deny I was ever there. If you have attended here in the past with a positive outcome, I would caution you to look into who your provider was; there's a very good chance they will not be there any longer. I can only imagine that these talented individuals felt the same complete lack of respect that I felt. read more