1. Personal Touch

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Chula Vista, CA

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Personal Touch

5.0 (1 review)

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2 years ago

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Romantix

Romantix

3.2
(11 reviews)
4.2 mi
•$$

Loyal, good, faithful customer for over a decade. Have enjoyed the staff, have done my best to be…read morefriendly but today, as I asked for poppers, I was abruptly told I couldn't use the "P word." I must say "Cleaner." Okay. That's fine, so I asked for "Cleaners." No, (again abruptly) you can't purchase them today. Not for another 24 hours. What? He told me he was on camera, pointing to somewhere in the ceiling. I was confused. Never had I had an experience where I suddenly was treated like a bad customer. I asked what Rita (the Mger) would say. He called and I was told to come back when there was a new staff person. What? Here's the thing. They don't want anyone to say the "P word", well, at least put up a sign warning folks like me not to do it. Instead, it becomes a secret policy. That's not right nor fair. Put a sign saying "We don't sell Poppers. Don't ask for them. We do have Cleaners. But they're not Poppers." Something. Anything. The inconvenience of getting to the store and now figuring when I'll get back -- and honestly, I don't want to go back. I'm not a bad customer. I'd like to think of myself as a nice guy, friendly and always following the rules (when I know the rules) but I feel like now I am a bad, undesirable customer who's been punished. Loyalty to the store means nothing. Absolutely nothing. But that was my experience. I think this store can and should do much better.

Tried to resell some movies I have. Was told they don't buy used movies! Even though I bought some…read morehere. I asked for store credit. The cashier man still said NO!! Cashier man wouldn't give me time of day. I FELT ANYWAY! I asked to trade and NO! At one point I said just take them and he STILL REFUSED. I can't believe my efforts went unnoticed. I've been here before. I'm no random off the street looking to be shady! I finally told the man, FINE! I wanted to look around and left my box but dude got upset accusing me of trying to be sly. He wanted me to carry this box all around while I looked. UNCOMFORTABLE! So I set the box down. At that point he came to chase me down. I said fine follow me if you want! But I din want no cashier man watching me while I look. I din feel right. So I left. YES box in hand. I gave to my friend at least SHE appreciated it!

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Romantix
Romantix
Romantix

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Rumeur Lingerie

Rumeur Lingerie

4.9
(68 reviews)
23.4 mi

My two sisters and I went for bra fittings and had a fabulous experience with Tricia and Taara…read more Tricia did my fitting and was able to find a bra I was comfortable in, even though it had been many years since I have worn one regularly. She is very knowledgeable and a joy to interact with. Taara was especially attuned to finding your personal comfort level with the process. Both were respectful and consent oriented. Pricing was surprisingly reasonable and comparable to online. I highly recommend getting fitted here, you may be surprised by what you end up in! ETA: We had to go back the next day and exchange one of the items as it was the wrong size. Again, Tricia was extremely helpful and the whole interaction was delightful. Excellent customer service.

I had a great experience today getting a bra fitting with the owner, Tricia. She runs a beautiful,…read moreclean, and curated store that made the experience even more delightful. She was incredibly knowledgeable about every aspect of the bra-fitting experience. It is clear that she has a passion for what she does, and is very committed to providing great products and even better customer service! Tricia listened to what I wanted and gave me many options to try on that reflected my needs. The experience was educational and honestly way more fun than I expected. While Rumeur carries high-quality brands with price tags that reflect that, they also have bras that fit within a range of prices. Tricia gave me several options of how I could make my intended budget work the best. I was also happy to make an investment in a bra fitting and one really nice piece that I could begin building my collection on, instead of continuing to spend $40-80 on ill-fitting and uncomfortable bras. I don't know if I can say enough nice things about Rumeur! I would recommend it to anyone, and I will certainly be back!

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Empreinte- D cups and up
Empreinte- D cups and up
One of our personal favs from Marie Jo
One of our personal favs from Marie Jo
Just something a little fun

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Just something a little fun

Personal Touch - lingerie - Updated July 2026

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