Very professional and the communication via text as a reminder of item. I value the consistent…read morecommunication

I took in about 20 pieces of clothing and was surprised on how inexpensive it was. They give 20%…read moreoff if you prepay and added another 5% off on top for military discount. They put it in their computer for my account so I never have to ask for the discount again. Quick turnaround, friendly, no hassle about paying in cash vs card like other small businesses do.

They do acceptable work when they are there. It's not the cheapest, it's not the best work, but if…read morethe location is convenient for you it's acceptable. Just went by there at 8:20 AM, and the store is closed what is it is supposed to open at 8AM on Saturdays.

Multiple horrible experiences…read more Unfortunately this dry cleaner is terrible. I have given them a few opportunities as mistakes do happen but after a while I grew tired. 3 shirts on 3 different occasions were totally ruined. Owner offered $10 in credit and refused to replace. Owner also would never return any calls and has employee handle concerns. Just poor customer relations. Just note we had a few other items returned with black marks and we were told they could not be held responsible since we could not prove it was them. Even when we explained that the same dark marks were on different items after they cleaned them, the owner refused to even respond. I just can't afford to replace clothes at this rate so I'm going elsewhere now.

We have a California king size comforter that is too large for our washer and dryer so I was on the…read morehunt for a larger unit to get the job done. Luckily this place is a short drive from our house. It's a nice newer looking facility that is clean. The staff is nice and welcoming. They're use recharge cards for payment. Easy system that will give you bonuses for spending certain amounts. These machines will allow you to run longer cycles and pay upfront unlike other similar places that just have 1 setting and force you to have to return every 20 mins or so to pay and start another cycle. Highly recommend if it's near you and you find yourself needing to wash larger items like us!

I don't frequent laundromats often, but I needed to wash a large blanket and mattress pad which…read morerequired a heavy duty washer. I browsed laundromats on Yelp and came across Spotless. It is located next to a gas station. Parking is limited, but there are a few extra spaces on the side of the building. To use the machines, you'll need to purchase a card and load money onto it. The card is $1 and can be purchased at the kiosk. You can also use the kiosk to add funds to the card. If you need assistance, there are employees at the counter. They were young, but very polite and helpful. The counter area also had laundry supplies for sale. The heavy duty washers ranged from $8-9. Some of the washers are tall so pouring detergent, fabric softener, etc. into the compartment may be difficult if you're short. I didn't realize it until after the fact, but they have step ladders that you can use if you need a boost. The employees were using them to clean the tops of the machines. They have lots of rolling carts which came in handy. They even had some laundry baskets for customer use. The laundromat is quite spacious and there's plenty of seating. They offer free water and have vending machines too (or you can grab a snack at the convenient store next door). If you need the WiFi password, just ask one of the employees. I noticed a TV in the middle of the room, but it was muted. There's also a few video poker machines. The name says it all. Spotless Washateria is truly spotless. Employees were cleaning machines, mopping floors, wiping down the folding tables, etc. on a regular basis. I'll definitely return the next time I need to do heavy duty laundry.

Great recurring service that's reliable and professional. Very helpful to maximizing household…read moreefficiency at an affordable price.

Huge Thank you to @hangituplaundry for helping us get our life in order. Clothes had been piling up…read morefor weeks! Having a 2 year old, and working 2 jobs isn't for the faint of heart! I highly recommend their services! Easy to schedule, came in the next day and they took care of all of our laundry!

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

After 18 years of being a loyal customer, the owner, Syed Mohammed, decided to engage in deceptive…read morepricing . We drop off cleaning every week. Last week we dropped off two coats (one heavy, one an all weather coat). We were charged over 40 dollars. While I thought that was exorbitant, I paid it. Imagine my horror when yesterday, I picked up my coats and was told I had to pay an extra almost 8 dollars because the owner decided there would be an additional fee for the good of the coat. No one called me to ask of the extra charge was ok. I was told that if I didn't pay it, I could not get my coat because the service was already performed (even without my knowledge). I immediately asked the person working g there why I wasn't called and asked if this was ok, she said she didn't know why Mr. Mohammed did not call but that I could reach out to him. This is my version of reaching out as is the BBB complaint I've filed. Who does this to anyone... especially long term loyal customers. Until yesterday, everyone in my family (5 people) came to Jill's cleaners weekly. You just lost all of us. I hope overcharging us for a coat was worth it.

Just keep driving past this cleaners.... There's gotta be something better on this side of Pearland…read moreas far as dry cleaners go. Heck.. I would drive across Pearland if I needed to. It had been a hot minute since I've been there but have always had great service. The quality of customer service is now LACKING greatly. I ran in to drop off several shirts to be cleaned and pressed, first off.. the counter person Frances didn't even say "hello" -but she sure let me know immediately the shirts smelled of cigarettes ! Great Frances!!! Your establishment stunk of sewage and dry cleaning chemicals yet I didn't call you out on that. Then she proceeded to check every cleaning label on them making sure to weed out a few she let me know I could just wash myself.. I work in customer service and I really was shocked at how put off she was at the 7 shirts I had. I had my husband go pick them up, cause I was not going to deal with her again -when he called her out for the way she acted yesterday regarding the shirts and attitude- All she said was." that is just not how things went down." Yes ma'am that's how it went down- and because of that I won't be coming back. I'm actually mad at myself for paying the $27 for your 10 minutes of crappy attitude.

Amazing place for local dry-cleaning service. Convenient overnight bin drop-off. Service is always…read moregreat.

I took my business to this place recently since I wanted to support a local business rather than…read moreuse Tide. The lady running the shop is a friendly person to talk to. One of their windows advertises "in by 9am, out by 5pm", but she instructed me to return the next day for pick up even though I dropped it off around 8:30am. My 2 piece suit and dress shirt ($19) came out clean. I paid with cash, but card would have added an additional surcharge. I'm a little hesitant to return for that price, but I have no complaints about their service.

Let's be clear - the photos you see here are from the FIRST day this place opened. It is now worn,…read morebut still bearable. I got here at about 10:30 am and there were a few people but not too many as to take all the machines. Everything worked, the owner/manager was nice enough to show me how to use the washers and I was pleased with the time and the quality. Bottom line, I got about 10 home loads done between just two washers and dryers. WINNER!

Our washer went out and my aunt went to go do her laundry here. Mr. Dee went out of his way to…read moreassist her and make sure she had everything she needed. I greatly appreciated the service she got. And I will recommend this laundrymat to anyone.