Personal Touch Dry Cleaners

I had an emergency tailor request that was minor and could take a few minutes, but there was no…read moretailor on premises.

We all have errands we dislike. For me it's dry cleaning. Hubby doesn't like grocery shopping. I…read moredecided to get us signed up for dry cleaning delivery/pickup. I emailed Unique for the details and got a very prompt response. Owner said stop by the store to set up the details. The cycle is one week. We chose Friday for pick-up and drop off. They also offer Tuesday pickup drop off cycle. I've had to buy a few extra uniform pieces to make this work but for me, it's worth it. So far so good. I put my bag out last Friday and and it was picked up in the afternoon as expected. My clean clothes were returned. I haven't noted the prices as of yet. Dry cleaners charge me 3X what they charge hubby for almost identical pieces. Been fighting that battle for 20 years. So far, so good. I'm a fan.

Simple Dry Cleaners

4.5

(40 reviews)

Great service. They do a very good job, but might use non-hypoallergenic chemicals for those with…read moresensitive skin. Very expensive sive, but delivery is worth it in a pinch

My recent visit to this dry cleaner's left me feeling extremely disappointed. I had been here a few…read moretimes before to get alterations done to my pants because the seamstress had done such an amazing job; it had been some time since I had been back. Recently, I received new work pants that required alterations and hemming. When I first walked in, I was disappointed to see there was a new seamstress working there, but since I had such excellent customer service last time, I decided to give her a try. She measured my pants and I told her I wanted all five pants, to be fitted. She measured me and told me they would be ready by Saturday, which gave her a week to complete. On Friday, I received a text message confirming the pants were done. I picked up the pants and tried them on when I got home. The pants did not meet my expectations or match the description. I went back to the shop and explained the situation to the seamstress. She looked at me with an upset face and began to shake her head. She was arguing with me, suggesting that I should have provided a clearer explanation to what I wanted. I told her I did not mind paying a difference. I just wanted the pants completed correctly. She continued to shake her head and told me she wasn't sure if they were going to charge me. She told me to try the pants on again and began to measure. She asked, in a stern voice and with a look of displeasure, and asked if these measurements were better. I showed her a picture of how I wanted the pants to fit, emphasizing that I preferred them to be more fitted. She placed some pines on the pants and left the fitting room without a word. I walked out of the fitting room and walked toward the cashier. The lady in front was gathering my information when she came and started telling her the prices. She then started arguing with the cashier over a price disagreement because the cashier did not understand how she was trying to price the pants. She began to raise her voice at the cashier (because she appeared to be frustrated), but I intervened and clarified the pricing she was trying to explain. I paid for the pants to be fixed, and she told me they would be done by Saturday, which would be a week. Saturday came along, and I did not hear a word from anyone. Monday and Tuesday passed without any communication, so finally I called the business. I explained to the man who answered the phone that my items were past due, and I hadn't received any text or phone call from anyone. He stated they normally would not do that, but he would check if it was ready and hung up on me without any notification. I never received a call from anyone; when I tried to reach them again, I received no response. Finally, the business sent me a text two weeks after she promised to fix my pants, saying that my items were ready for pickup. Let me tell you that even after trying on all of my items, they were still messed up. Some of the hems from the pants are noticeably shorter than the others. It looked like some of the pants appeared to have remained unfixed. I paid for a service twice, but neither time did I receive the necessary results or fixes. Both times I was measured, I even brought my work boots in to be measured properly. I wouldn't mind paying for a good service; sometimes there are miscommunications, but no one should have to pay for or deal with someone with poor customer service and subpar work, especially with their price points. My work pants are messed up and the company I work for won't replace them, so I would have to come out of pocket to buy new pants (the work pants are not cheap). I have to walk around work for 10 hours a day with mismatched and unfixed pants. I am not one to leave reviews, but the seamstress was so rude and did such a poor job.

Aldo Cleaners

(17 reviews)

I brought two dresses here for cleaning, both over $200 each, and had a very frustrating…read moreexperience. When I got them back, both still had staples and tags attached, which already felt careless. One dress in particular was not properly finished--the cleaner left foil inside the garment (used during pressing to protect the beading), which I had to remove myself. On top of that, the seam under the bust was ironed in the wrong direction, affecting how the dress lays and fits. I tried calling multiple times to resolve this, but was unable to communicate with anyone and my calls were not handled properly. For items at this price point, I expected much better care and attention to detail. I would not trust them with delicate or higher-end clothing.

Dropped a suit off to be dry cleaned and they ask for payment up front!!!! New policy! A few…read moreweeks ago I dropped a suit to simply be pressed and they charged me to dry clean! Not the old Aldo's!!! Disappointed

Coral Springs Depot Dry Cleaners

2.0

(4 reviews)

The other day i pooped my pants very badly in the car after i drank too much coffee , first thing i…read moredid was bring them here .. i took off my pants and walked in .. first of all they started yelling at me that i cant walk in there with no pants on .. i told them it was an emergency and they said they are calling the cops if i don't leave ! They left me high and dry when i needed them the most .. or in this case low and wet .. word of advise never go here if you poop your pants .

Very bad experience and paying the price for their delay. I drop off my shirt to be dry cleaned on…read moreMonday January 7,2019 I requested the shirt to be ready by Wednesday 1/9. I went there on Thursday and the shirt is not ready, same problem on Friday 1/11/19. I really need the shirt by 1/11/19 because I have an interview on Monday. Now I am washing my backup shirt and will be ironing later tonight. What a way to spend my Friday night ! On top of all this the lady at the counter can barely understand English and have the worst customer service.

West Boca Dry Cleaners

4.3

(74 reviews)

They were THE worst alterations place I'd ever been to. I brought two items in more than 2 weeks…read moreago - returned on the date supposed to be done. They were not done and gave ME an attitude - I returned the next day - again not done - they were rude - they could care less - offered to have me come back a third time - NO way - They even PAY for good reviews - there's a big sign - "Get $10 off your bill if you give a 5 star review. Cheating I'd say - Thank goodness I was smart enough to not leave these articles there for a third time - how inappropriate - how pathetic to run a business and not keep agreements. I'm so glad I learned before they ruined my items - what a shoddy - ilicit - awful place West Boca Cleaners!!!

West Boca Dry cleaners never disappoints. I bring my whites in and they come out looking brand…read morenew., unlike other places. They always have my garments ready on time. Please, keep up the great work you do!,Highly recommended.

One Price Eco Cleaners

4.2

(66 reviews)

One Price Eco Cleaners has become my go-to spot for dry cleaning -- these folks are professional,…read moresharp, and actually organized, which in South Florida is already a miracle. I love that they send text notifications when your clothes are ready. No guessing, no surprise trips, no "hope the shirt is finished" anxiety. They keep you in the loop like pros. Prices are reasonable, especially for the level of service. Everything I've brought in has come back clean, pressed, and handled with care -- no weird creases, no missing buttons, no mysterious odors. Just solid work from a team that clearly knows what they're doing. Plus they're close to Coral Springs, which means I don't have to drive across the county just to look presentable. Convenient, reliable, and friendly -- honestly, what more could you ask for from a dry cleaners? If you want a place that treats your clothes right and doesn't make you feel like you're gambling with your wardrobe, this is it.

People are nice. Smiling. Professional Quality. Flexible…read more Do their best to make it happen.

North Hills Cleaners & Laundry

3.2

(11 reviews)

This is the best dry cleaner around, excellent service and clothes come out beautiful.read more

I brought in some cloths to be dry cleaned plus alterations to make bottoms on some new pants. They…read moredid an excellent job at a reasonable price. I recommend this cleaners.

One Price Eco Cleaners

4.2

(66 reviews)

One Price Eco Cleaners has become my go-to spot for dry cleaning -- these folks are professional,…read moresharp, and actually organized, which in South Florida is already a miracle. I love that they send text notifications when your clothes are ready. No guessing, no surprise trips, no "hope the shirt is finished" anxiety. They keep you in the loop like pros. Prices are reasonable, especially for the level of service. Everything I've brought in has come back clean, pressed, and handled with care -- no weird creases, no missing buttons, no mysterious odors. Just solid work from a team that clearly knows what they're doing. Plus they're close to Coral Springs, which means I don't have to drive across the county just to look presentable. Convenient, reliable, and friendly -- honestly, what more could you ask for from a dry cleaners? If you want a place that treats your clothes right and doesn't make you feel like you're gambling with your wardrobe, this is it.

People are nice. Smiling. Professional Quality. Flexible…read more Do their best to make it happen.

B&P Alterations

4.8

(30 reviews)

Quick response and answered my questions professionally. They let me know they could provide help…read morewith my request and gave me their store hours and location. Very nice.

Exactly what was needed. They are amazing and professional…read more Customized my competition board shorts to exactly what was needed.

Empire Appraisals

4.3

(6 reviews)

Dan is very responsive, fair and extremely knowledgeable. You can tell his experience sets him…read moreapart. I highly recommend him.

Although my experience with appraisers is somewhat limited, it's definitely sufficient to award…read moreEmpire Appraisal Group 5 stars. I dealt with Dan Lindeman and it was a pleasure to do so, all around. From our initial telephone conversation, where he deftly and professionally informed me of my options (without making me feel stupid) be they through Empire or not, and honoring my status as a USAF veteran (disabled) to scheduling and the actual home visit, he was accommodating, personable and extremely professional. (Heck, I wanted to tip him :-) The bottom line is, I highly recommend Empire Appraisal Group and Dan Lindeman AND I will use them again in the future. Thanks, Dan!

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Victor R.

0

3

0

10 years ago

The worst experience ever.........i am going to report to BBB, . they lost some of our clothes, and said my wife pick up the clothes and she was a liar, treat her like a thief and both managers threatened her to call police,.... after 2 weeks they found the clothes and call my wife back, because she insist complaining about the issue. i just found out now about this abuse... they treat her like shit, threat her, , even a male manager named Fabel (General Manager). read more

Sandra C.

0

1

3 years ago

My daughter bought a dress and a skirt that she really liked, however, they were a size bigger and she couldn't return them. So, we went to Personal Touch, and Victoria, the Brazilian seamstress was very nice. She understood the problem right away, and few days later the dress and skirt were perfectly done. The price was a bit high, but it was worth, as my daughter was very happy, and I was able to use a store cupom. read more

Matthew P.

0

1

0

4 months ago

quick service, kind people, and not too expensive. the order I placed was completed in less than 24 hours and all the clothes were pressed nicely and the alterations were high qualit. read more

Jamie F.

4

2

1

4 years ago

I would give zero stars, if possible. This place is the WORST. Avoid at all cost. They are scam artists and do a horrible job. Just awful all around. read more

Personal Touch Dry Cleaners - dryclean - Updated August 2026

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Unique Cleaners & Tailors

4.1

(39 reviews)

I had an emergency tailor request that was minor and could take a few minutes, but there was no…read moretailor on premises.

We all have errands we dislike. For me it's dry cleaning. Hubby doesn't like grocery shopping. I…read moredecided to get us signed up for dry cleaning delivery/pickup. I emailed Unique for the details and got a very prompt response. Owner said stop by the store to set up the details. The cycle is one week. We chose Friday for pick-up and drop off. They also offer Tuesday pickup drop off cycle. I've had to buy a few extra uniform pieces to make this work but for me, it's worth it. So far so good. I put my bag out last Friday and and it was picked up in the afternoon as expected. My clean clothes were returned. I haven't noted the prices as of yet. Dry cleaners charge me 3X what they charge hubby for almost identical pieces. Been fighting that battle for 20 years. So far, so good. I'm a fan.

Aldo Cleaners

(17 reviews)

I brought two dresses here for cleaning, both over $200 each, and had a very frustrating…read moreexperience. When I got them back, both still had staples and tags attached, which already felt careless. One dress in particular was not properly finished--the cleaner left foil inside the garment (used during pressing to protect the beading), which I had to remove myself. On top of that, the seam under the bust was ironed in the wrong direction, affecting how the dress lays and fits. I tried calling multiple times to resolve this, but was unable to communicate with anyone and my calls were not handled properly. For items at this price point, I expected much better care and attention to detail. I would not trust them with delicate or higher-end clothing.

Dropped a suit off to be dry cleaned and they ask for payment up front!!!! New policy! A few…read moreweeks ago I dropped a suit to simply be pressed and they charged me to dry clean! Not the old Aldo's!!! Disappointed

Dry Clean Superstore

3.1

(16 reviews)

Great Dry Cleaners! Kathy is amazing and had great Customer Service!!!! Great Location as well!!read more

I dropped off my shirt to have a dry cleaned and I specifically asked dry cleaned. They washed my…read moreshirt and charge me $12. Not even say sorry we redo it I will never go to this establishment again they're too expensive.

Magic Tailor & Cleaners

3.8

(49 reviews)

I have used Magic Tailors & Cleaners 1942 NE 5th Ave, Boca Raton, since I moved to Boca Raton, and…read moreup until now they had always done a very good job. Unfortunately, my most recent experience was extremely disappointing. I brought in a cotton shirt that I have had cleaned there several times before without any issue. The care label clearly indicates that it should be washed, not dry cleaned, and that bleach should never be used. When the shirt was returned to me this time, the collar and underarm areas had noticeable yellow staining that was not there before. It appears the garment was treated with chlorine bleach or another improper process, which can react badly with cotton and perspiration-related residue and permanently set discoloration. I brought the shirt back, and they sent it out again. A week later it was returned in the same condition. At that point, I purchased the exact same replacement shirt and provided proof of the $77 cost. I was not asking for cash back. I simply requested a store credit toward future cleaning. That request was refused. What made this even more frustrating was learning that none of the cleaning is actually done on site. The garments are sent to an outside facility. When I spoke with the owner, instead of trying to make things right, he pointed me to the fine print on the back of the receipt stating they are not responsible. That response was very disappointing. A business should stand behind its service, especially when a loyal customer has trusted them for years. Mistakes can happen in any business. What matters is how they are handled. In this case, there was no real accountability, no reasonable effort to preserve goodwill, and no willingness to offer even a store credit for a damaged garment. Based on this experience, I would urge others to be cautious, especially with items that require proper laundering instructions to be followed carefully. If something goes wrong, do not assume this business will take responsibility.

This place is legit. Really great work and not too expensive. I brought my elderly mom's nasty…read morecover blanket that she had not washed since she bought it 6 years ago. She told me not to wash or dry clean it when she went out of town, as I expressed a desire to improve the smell of the room. She said if I ruined her pretty Florida blue blanket I better go into witness protection. But I'm a bad kid who doesn't listen, so I took it to this highly rated establishment to try my luck. The people taking it were very friendly and understanding of my desire not to have to flee the country because my mom's blanket got ruined. They did an AMAZING job- no dry cleaning smell at all!!! The blanket looked (and smelled) amazing! The price was even more amazing, and they folded it up and gave me a nice little carrier so it wasn't all over the place. My mother was pleased with the results as well, so I'm still with us, for those that were wondering.

Boca Mizner Cleaners & Tailors

(15 reviews)

•$$$

Ownership and management has changed a few years ago Stopped using them after a very bad situation…read more They ruined a $100 shirt and refused to accept responsibility. That did it for us. Stopped going there and now use Joy Cleaners on Federal off 20th. Very satisfied with JOY. Ask for Jennie the hard working owner.

Professional and prompt! Marcela the owner takes pride in providing high quality service to her…read moreclientele.

Sunshine Dry Cleaners

4.3

(36 reviews)

They are extremely expensive with there alterations I bought a dress a sub dress $20 I needed it…read morehemmed. I dint understand her I thought she said $15 I gave her 3 the bill was $50 a dress not with $20. I was floored. A simple 2 inch hem $50 that's ridiculous absurd abd just disgusting. I won't come back here again. I rate them a 0

Very sweet owners and they did such an excellent job on my clothes! I highly recommend their…read moreservices!

Nilsy Design

3.3

(16 reviews)

I appreciate the staff, their prompt service and have been happy with the tailored clothes I have…read morebrought in. After my 10th visit, i also appreciate their consistency. I think you will be too!

Excellent Service. My alterations were perfect. Attention to detail is paramount with this business!read more

Aldo's Cleaners

(24 reviews)