This is the only place I will go to for repairs!! They are kind, skilled, and reasonable priced. Just the best service you will ever get. Highly recommend :) read more

I want to preface this review by saying that I was recommended this business because it was said to be cheaper than others in the area, and that while the work the jeweler did was good, the experience I had and the feeling I felt while leaving the store made me not want to return. Whatever happened to: "the customer is always right"? I had my wedding band and engagement ring resized. I was curious as to their value for insurance purposes since I was going up in size and adding more "material" to them. Once the jeweler found out that my diamond was a lab and not "natural," his entire demeanor seemed to change. I defended my beloved wedding ring by rhetorically asking, why I would pay more than septuple the price for a natural diamond when I can be cost effective for the same exact thing? His wife joined the conversation and both were very defensive as to why natural diamonds are the only route people should take. The jeweler disparaged competitors who work with lab diamonds and I got the sense that his wife almost wanted me to feel bad for not having a "real" diamond. In addition to this, when I first went to their store, they inspected my rings, I accepted their price to resize, and dropped my rings off. Sounds like a typical interaction, right? Upon arrival for pick-up, they charged me $5 more per ring because the price of material "went up." Shouldn't the price agreed upon when I drop my items off be the price I pay when I pick them up? The burden shouldn't fall on the customer to "make up" for the fluctuation in price when it is the jeweler who decided to wait to fix the rings at a later time--when the market is known to change at any moment. I left with an off-putting feeling. I believe customers should leave a business feeling great, and actually wanting to return. Which I didn't--and won't. Once again, I want to give credit where credit is due and be fair in my review and give my entire experience. The jeweler did a good job with my rings size-wise (my engravings were a little scuffed/blurry but maybe that's normal with resizing?). He finished a couple of days earlier than his expected two-week timeline (I was told he started work on it the same morning of pick-up) which was much appreciated. The young woman, who I'm assuming is his daughter, who works at the front was nothing but kind and courteous the entire time... BUT customers should always be treated with kindness and leave feeling better than when they came in, especially if this is supposed to be a family business. Keep in mind that even the jeweler himself had to ask me if the diamond was natural or lab-grown. If a jeweler can't tell the difference between the two, then I believe that my husband and I made the best decision in purchasing my jewelry! Especially since these days, putting that saved money (from buying a lab diamond) towards a home was much more important to us. I understand that their business is a family one, but even if a customer's opinion on what kind of jewelry they purchase is opposite to theirs, they should leave it at that. At the end of the day, it's not personal--it's business. For anyone reading this review, if you would still like to go with them, I'd recommend going over everything in detail with them (in writing) before leaving your jewlery. If they are a cheaper option for you, that is great! I hope your experience was better than mine. read more

Took two Apple watch straps in to have links removed and they did a great job. Really nice family-owned business too. If you're needing something as simple as a watch band adjustment to full-on jewelry repair, THIS is your place! read more

I had a watch battery replaced while I waited for a very fair price and also left a ring with them to be resized, also at a very fair price. The ring fits just right now and sparkles like new. They also have an interesting selection of jewelry that I think is pre owned, so stop by if you are looking for a unique piece at a reasonable price. read more

Found our new local jewelers!! Amazing service, perfect repair service, highly skilled, friendly and kind owners who go out of their way to be sure you are completely satisfied. Telling all our friends & fam. Great prices too!! read more

Great for watch band replacements, batteries. Great jeweler who knows his business. Jerud is very honest.

Great customer service and fast great husband and wife team that gets the job done thanks for the help.

Great things here great prices. BUT the big draw is jewelry repair. The main man here is a total artist. Takes on jobs that others have their knickers in a twist. And done right and done at a reasonable price. Cannot speak too highly. Give this family business your trade. read more

Very professional treatment both by the woman running the store and I actually got to speak to the jeweler a couple times. He did a beautiful job fixing my rings. read more

This family-run business is the BEST! Always helpful, courteous and knowledgeable. Super trustworthy and not overpriced. Great sizing and repair work, as well as custom jewelry made on site. Nice inventory of consignment jewelry as well. Plus, while-you-wait watch battery replacement that is very reasonably priced. read more

I was going to this jewelry store for several years. I gave them lots of jewelry to work on. I had a slide bracelet that I got fixed at another jeweler but it wasn't done right. I gave it to this jeweler to fix. He usually takes 2 week to fix jewelry. We got to talking and I said that I needed it done before that so that's why I brought it to another jeweler first. He got very offended. I later brought in another slide bracelet for him to fix. He thought it was the other slide bracelet and held onto the bracelet for 3 months before fixing it. I finally got it back because I told him that I was moving out of state, which I did. He acted unprofessional and took this situation way to personal. read more

This is a great, family-owned business. I've had nothing but good experiences with my jewelry cleaning and repair. The owners are super-friendly, and even put a rush on the work I needed done to my ring so that I could have it for my vacation. You will not regret choosing Personal Touch, and if you're lucky, you may get helped by the owners' adorable but very professional young son. read more

I have been in the jewelry business and was looking for an exceptional jeweler. I recently found this establishment. I took a difficult piece to repair. Jared did an exceptional job on the piece. He is a master craftsman, pays attention to detail. His prices are fair.He is also very personable. I highly recommend, "Personal Touch Jeweler." read more

I love this little shop! Been coming here for years! They have a great range of jewelry styles including fine and unique pieces. I always find something I need for me or a gift and they are always busy customizing or repairing jewelry for their regulars. They are very nice and helpful if you're looking for something specific. Jerud is the funniest and besides knowing everything about gems and jewelry, he's like the secret town mayor who knows pretty much everything that's going on in the area. Feel free to ask him anything! It's nice to support your local independent shop! read more