I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

I needed a watch battery for an upcoming wedding. I called a jeweler and she said her watch "guy"…read morewas not in and sent me to the Clock Doctor. Small'ish unassuming shop with lots of vintage clocks. To the side was a group of gentlemen, just working on watches. They hooked me up in record time. And the cost was nominal. If you're in the Scottsdale area and in need of services, these "guys" are legit. Thanks to the guys at the Clock Doctor for your services! You saved the day.

This is the only place I will go to for repairs!! They are kind, skilled, and reasonable priced…read more Just the best service you will ever get. Highly recommend :)

I want to preface this review by saying that I was recommended this business because it was said to…read morebe cheaper than others in the area, and that while the work the jeweler did was good, the experience I had and the feeling I felt while leaving the store made me not want to return. Whatever happened to: "the customer is always right"? I had my wedding band and engagement ring resized. I was curious as to their value for insurance purposes since I was going up in size and adding more "material" to them. Once the jeweler found out that my diamond was a lab and not "natural," his entire demeanor seemed to change. I defended my beloved wedding ring by rhetorically asking, why I would pay more than septuple the price for a natural diamond when I can be cost effective for the same exact thing? His wife joined the conversation and both were very defensive as to why natural diamonds are the only route people should take. The jeweler disparaged competitors who work with lab diamonds and I got the sense that his wife almost wanted me to feel bad for not having a "real" diamond. In addition to this, when I first went to their store, they inspected my rings, I accepted their price to resize, and dropped my rings off. Sounds like a typical interaction, right? Upon arrival for pick-up, they charged me $5 more per ring because the price of material "went up." Shouldn't the price agreed upon when I drop my items off be the price I pay when I pick them up? The burden shouldn't fall on the customer to "make up" for the fluctuation in price when it is the jeweler who decided to wait to fix the rings at a later time--when the market is known to change at any moment. I left with an off-putting feeling. I believe customers should leave a business feeling great, and actually wanting to return. Which I didn't--and won't. Once again, I want to give credit where credit is due and be fair in my review and give my entire experience. The jeweler did a good job with my rings size-wise (my engravings were a little scuffed/blurry but maybe that's normal with resizing?). He finished a couple of days earlier than his expected two-week timeline (I was told he started work on it the same morning of pick-up) which was much appreciated. The young woman, who I'm assuming is his daughter, who works at the front was nothing but kind and courteous the entire time... BUT customers should always be treated with kindness and leave feeling better than when they came in, especially if this is supposed to be a family business. Keep in mind that even the jeweler himself had to ask me if the diamond was natural or lab-grown. If a jeweler can't tell the difference between the two, then I believe that my husband and I made the best decision in purchasing my jewelry! Especially since these days, putting that saved money (from buying a lab diamond) towards a home was much more important to us. I understand that their business is a family one, but even if a customer's opinion on what kind of jewelry they purchase is opposite to theirs, they should leave it at that. At the end of the day, it's not personal--it's business. For anyone reading this review, if you would still like to go with them, I'd recommend going over everything in detail with them (in writing) before leaving your jewlery. If they are a cheaper option for you, that is great! I hope your experience was better than mine.

My husband bought me an engagement ring 5 years ago under the original owner at Raskin's. We had…read moresome issues with the quality of the stone and went back to Raskin's recently, under its new ownership. James, the new owner, resolved our issue with such professionalism and to our full satisfaction. I highly recommend Raskin's to anyone looking for honesty, integrity, and fine jewelry. We are customers for life!

I called because the diamond in my ring was extremely loose, and they told me I could come in right…read moreaway for them to take a look. I arrived less than five minutes later, and they immediately took my ring, fixed the setting, and even cleaned it. I was so relieved and grateful; not only for how quickly they helped me, but also because they didn't charge me anything. Everyone was incredibly kind and professional throughout the entire experience. I would highly recommend them!

I could not be more THRILLED with the outstanding service I received last week from Jim, the owner,…read moreof Lamerson's Jewelry. I have a beautiful sunburst, custom pendant necklace that broke at the bail and upon bringing it in for repair, I was quoted 7 to 10 days. Much to my surprise and pure delight, Jim made it a priority to repair my necklace and I received a call the very next day to say that it was ready! My excitement was overflowing and I feel like I'm "fully clothed" again. I have worn this necklace almost everyday for 18 years and I felt "naked" without it. I could not be more thrilled with the service I received--thank you Jim!

More than a jewelry store. I wanted to get a ring appraised for insurance purposes and discovered…read morethat Jim Lamerson is a certified gemologist with many awards. He and his staff were wonderful to work with and very patient with me as I failed to bring in the correct paperwork the first time and we had to re-schedule. They have a lot of consignment (or maybe the term is re-sale or estate) jewelry and I saw some lovely rings and watches. I saw a few comments about the price of getting an appraisal, but they must not understand the time and research the goes into having an appraisal done. I felt they were very thorough and also did a great job of communicating throughout the process.

I dropped in about 15 minutes before closing to see about getting my clasp repaired on my necklace…read moreand they did it right then in less than five minutes! I was so thankful for their quick and courteous assistance. They have beautiful jewelry there as well.

We went there in December to have my 2 piece, 14kt White Gold wedding rings resized from a 9 to an…read more8. My ring has a Marquise center stone, 5 diamonds on each side. Thw wrap has 35 diamonds on each side. They each had a customer so we wanted 45 minutes. The reviews were good so we went there. They seems pressured & glum. I was given a quote of $545. He was very interested & disappointed that I was not having my Custom made gold ring with a large heart shape diamond with 3 other very large diamonds with Berma Ruby's & other precious stones. I custom designed this ring with a skilled Jeweler. We left my wedding rings there & had a very uncomfortable gut feeling that I was being overcharged. I called 3 other Jeweler's in the Prescott area. Their prices were half Afterglow Jewelers price. We picked it up the next day. I waited until after the Holidays. We were in downtown Prescott & saw that Raskins Jeweler's was still there. We walked in & the staff greeted us with large smiles in a very friendly atmosphere! They are resizing my rings plus they will check all of the They are going to put a Rhodium finish on the 2 rings so the rings with look brand new. Raskin's Jeweler's price was $260.00 with no deposit taken. An excellent price. My wedding rings with be ready in 2 weeks. Wow, I will always go with my gut feeling. That is my truth! Good luck to you & maybe my comments will help you to revamp your business. Sincerely, S Knapp

I went into the shop the owner helped me with my gold coins. He was very kind and explained to me…read morethe value of my coins. I had taken them elsewhere but wasn't comfortable with the offer I had received. Steve at Super Pawn gave me a very fair price which was much better than the previous shop . Steve knows his stuff!!!

This place was fantastic, Steve, the owner an awesome, Knowledgeable, patient and handsome dude. He…read moreknew his stuff and his willing to make a great deal. I came all the way from LA and knowing that he made it worth the trip. If your ever in Prescott and looking for beautiful jewelry his the man. He has an awesome collection of guns and knives too.

I want to thank the couple that owns Goldmine!…read more They did an amazing job sizing and fixing my future wife's engagement ring. Fast service, amazing work, and they even fixed an issue that wasn't found right away after the first sizing without asking for anything additional. Thank you!

I just visited this store because i saw a silver cross in the window that i loved... There was a…read morecouple buying something, I totally understand the lady was helping them - a simple hello, I'll be right with you for starters would of been pleasant. A SIMPLE ACKNOWLEDGMENT, would it hurt to greet people who walk in the door? I was there for at least 5 minutes and literally ignored. Way to go Goldmine Jewelers, this first time customer won't be back.

I was on a hunt for a jewelry place to resize my ring. I've contacted many shops, but to no avail…read morenone of them were my soulmate until I found Chavez Jewelry. And oh my word, it reminded me so much of a mom and pop shop (I have a soft spot for those). I thought I'd give it a try and finally I found my one and only. Jose was fair and reasonable, after I picked up my newly resized engagement ring, I showed him my wedding ring ( an all around diamond). It's been bugging me for years that I would constantly lose a diamond or it seems as if I did, because of a black space it had. I asked Jose if he could do anything. The funny thing is, he showed me another ring similar to mine and comparing the two, mine looked like crooked teeth. I simply asked Jose to fix the part that's been bothering me. Holy moly guys!! When he showed me my ring I thought he mistaken the ring for someone else. It didn't look anything like it did before. Jose fixed every single prong and made them straight. He went beyond what I had asked and did a beautiful job. He's a very friendly and kind guy, I'm glad I found his shop. I will definitely come back again to get my ring replayed. Oh and if you're looking to get your ring resized... come here, other places will charge you more than $40-$50.

I went to see Mr. Chavez to ask if he could re-size my wedding ring. I had a reference ring that…read morefit me properly, so I brought that ring to see if Mr. Chavez could use that as a reference. No problem, said Mr. Chavez. He quoted me a very reasonable price and told me I could pick up my ring in two days. I went in two days later and found my beloved wedding ring correctly re-sized. I couldn't tell where he had worked, but now my ring fit perfectly. I was impressed that my ring had also been polished while in his care. What a pleasant surprise that the ring not only fit, but sparkled beautifully as well. While I was waiting, I looked around Chavez Jewelry to see a variety of pieces. He has gemstones, natural stones, and metals in all types. His shop is very clean, and Mr. Chavez himself is a very friendly, approachable man. Please consider visiting him. You won't be disappointed!