My husband bought me an engagement ring 5 years ago under the original owner at Raskin's. We had…read moresome issues with the quality of the stone and went back to Raskin's recently, under its new ownership. James, the new owner, resolved our issue with such professionalism and to our full satisfaction. I highly recommend Raskin's to anyone looking for honesty, integrity, and fine jewelry. We are customers for life!

On July 15th my daughter and I went into Raskins to get some work done on a couple rings. My…read morehusband passed away on Monday and I wanted to have his wedding band resized into a thumb ring for me and have our original engagement ring reset as the diamond had fallen out. Upon going into the store we saw many workers in there but no one seemed to care they had a customer, we were finally acknowledged by an older lady with dark hair (I wish I would of got her name) she was very rude from the beginning even with us telling her what and why we needed it done, she said in the very beginning "I don't think we can do that, but I'll ask the jeweler" after going to the back with my rings for what seemed like forever she came back out and rudely told us if he did it you'd be able to tell where he cut it and that to reset my ring it would be over $400 - it wasn't about the price it was about the absolute rudeness we received from her from the minute we walked in. I had lost my husband 2 days before that, it was hard enough going out in public but when she showed no care in the world like we were just ruining her day by being there. We decided they did not deserve our business. We decided to check another nearby jeweler while we were down there. He was the nicest guy, he quoted us a price less than half of what Raskins quoted us and had it done in an hour! It was done perfectly and NO you can not tell where he had to cut it. He even saved the piece he cut out for me! He showed remorse in why we needed it done and actually gave a shit. Sorry Raskin but you have lost my business forever. I do not usually do reviews, as I also have businesses and hate bed reviews but you earned this one. Hire people who care and like their job! Sincerely, A morning family

This store has beautiful jewelry and watch items. Lots of turquoise and several really cool old…read moreantique watches . I saw some Tiffany as well. I wanted this adorable bear pendant so I'll be back to view ther jewelry when I'm back in a couple weeks. Super cute exterior artistic building design. A nice place to shop for unique items. He sized my watch for me and removed some links and it fits great now. I was happy to see this shop driving into Prescott and be a customer here!

The best watch repair in the tri city area. My watch needed a new crystal (it had several cracks)…read more They replaced it in less time than they originally projected, and it only cost $35. We will definitely take any watch repair items to them. Most jewelry shops in this area do not do their own watch repair. Several years back, we took 2 Seiko watches to Raskins for repair. They sent them out, and we never saw them again.

I could not be more THRILLED with the outstanding service I received last week from Jim, the owner,…read moreof Lamerson's Jewelry. I have a beautiful sunburst, custom pendant necklace that broke at the bail and upon bringing it in for repair, I was quoted 7 to 10 days. Much to my surprise and pure delight, Jim made it a priority to repair my necklace and I received a call the very next day to say that it was ready! My excitement was overflowing and I feel like I'm "fully clothed" again. I have worn this necklace almost everyday for 18 years and I felt "naked" without it. I could not be more thrilled with the service I received--thank you Jim!

More than a jewelry store. I wanted to get a ring appraised for insurance purposes and discovered…read morethat Jim Lamerson is a certified gemologist with many awards. He and his staff were wonderful to work with and very patient with me as I failed to bring in the correct paperwork the first time and we had to re-schedule. They have a lot of consignment (or maybe the term is re-sale or estate) jewelry and I saw some lovely rings and watches. I saw a few comments about the price of getting an appraisal, but they must not understand the time and research the goes into having an appraisal done. I felt they were very thorough and also did a great job of communicating throughout the process.

GemTime is the real deal…read more Came in to get some holes punched in my watch band and have it cut down to size. I walked out absolutely blown away. The work they did on my band was so clean and precise it looked like it came straight from the factory. You genuinely couldn't tell it had ever been touched. And to top it all off, they took care of it completely on the house. That kind of generosity says everything about the character of this place. Beyond the service, GemTime has an incredible selection of high-end watches, and their prices are genuinely the best you'll find, especially for the caliber of pieces they carry. The staff is friendly and professional -- they know their stuff without making you feel pressured. Whether you're shopping for a serious timepiece or just need a quick adjustment, GemTime treats every customer like a priority. Highly recommend -- this is my watch store for life.

Mary Ellen is always happy to help me. I typically buy watches online, and they always help me to…read moreremove links. The service is fast. I looked at a few of the watches, they are competitive prices. I am definitely coming back to purchase my next watch.

We brought two rings to be repaired to a nearby business and were treated very poorly by a rude…read morewoman and given a high quote with a side of attitude. We left immediately and went to find someone with even the slightest bit of people skills. Found Goldmine Jewelers and was greeted by a nice gentleman who gave his condolences when we told him the resized ring request was for a memorial ring and he spoke kindly to like he wanted our business and explained things unlike the other place. The gentleman gave us a reasonable quote and told us he could have both rings finished in an hour, which we didn't expect whatsoever. Thank you for treating us kindly, you have new customers for next time too!

I just visited this store because i saw a silver cross in the window that i loved... There was a…read morecouple buying something, I totally understand the lady was helping them - a simple hello, I'll be right with you for starters would of been pleasant. A SIMPLE ACKNOWLEDGMENT, would it hurt to greet people who walk in the door? I was there for at least 5 minutes and literally ignored. Way to go Goldmine Jewelers, this first time customer won't be back.

I dropped in about 15 minutes before closing to see about getting my clasp repaired on my necklace…read moreand they did it right then in less than five minutes! I was so thankful for their quick and courteous assistance. They have beautiful jewelry there as well.

We went there in December to have my 2 piece, 14kt White Gold wedding rings resized from a 9 to an…read more8. My ring has a Marquise center stone, 5 diamonds on each side. Thw wrap has 35 diamonds on each side. They each had a customer so we wanted 45 minutes. The reviews were good so we went there. They seems pressured & glum. I was given a quote of $545. He was very interested & disappointed that I was not having my Custom made gold ring with a large heart shape diamond with 3 other very large diamonds with Berma Ruby's & other precious stones. I custom designed this ring with a skilled Jeweler. We left my wedding rings there & had a very uncomfortable gut feeling that I was being overcharged. I called 3 other Jeweler's in the Prescott area. Their prices were half Afterglow Jewelers price. We picked it up the next day. I waited until after the Holidays. We were in downtown Prescott & saw that Raskins Jeweler's was still there. We walked in & the staff greeted us with large smiles in a very friendly atmosphere! They are resizing my rings plus they will check all of the They are going to put a Rhodium finish on the 2 rings so the rings with look brand new. Raskin's Jeweler's price was $260.00 with no deposit taken. An excellent price. My wedding rings with be ready in 2 weeks. Wow, I will always go with my gut feeling. That is my truth! Good luck to you & maybe my comments will help you to revamp your business. Sincerely, S Knapp

Excellent service!…read more Had three of my citizen watches repaired (all Eco-drive -- solar -- models) for a modest cost, unexpectedly lower than what I've been charged at other watch service/repair centers. Very nice man. Quick repairs, and he even polished the crystal face of all three watches (they get scratched readily in the tight confines of a cockpit). I highly recommend this company. Small shop, low frills, excellent service and prices.

Rudest, most expensive watch place ever been to. I probably have about 40 watches, from the…read morecheapest to higher end. I say that only because I know watches. 8 years ago I went to this guy and bought a Citizen Eco Drive. Still doesn't work to this day. But I decided to give him another try, especially since reviews were positive. Same rude guy, same highway robbery. Every part of the interaction was unpleasant, from his tantrum because I didn't have my slip, to the amount I asked to have done, to my questioning the $60 battery replacement, to his tossing my watches face-down on the countertop. If you'd like to be verbally assaulted and feel like paying exorbitant prices, this is the place for you

The man there was super Awesome! He fixed my fiancé chain and polished it up and he did an awesome…read morejob !! Very affordable and time efficient!! Thanks again

Very friendly and knowledgeable. I highly recommend this business and will be coming back soon. I…read morewas in a panic about a repair being done in time and he assured me it would be done.