We contacted them first and never follow up with us, not even to schedule. I guess they weren't…read moreinterested in our business.

Jaylen was very professional and nice. Explained all the services and answered all my questions. In…read morethe service date technician showed up promptly and calling me to let me know he was in his was. This was my first experience with this company. So far so good!

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

they came and assessed the situation very effectively and quickly! definitely experts!…read more it turns out they noticed 4 open wholes on the wall that were from vents that the squirrels broke into. They monitored and patiently waited till the family came out. Then they came back to cover everything . I'd recommend them!

I had a great experience with this team. They responded quickly to the first, second, third,…read morefourth, however many times I called and reported rodent activity. We had one pesky mouse that was evading traps! They installed cameras and shifted the traps around until finally the thing was caught! They also sealed the whole house and sanitized it. I really appreciate their service.

Dedicated to fixing your problem. Come back for free in-between visits to further treat if still…read moreseeing pests. Great value and have helped with bugs and small rodents at our house

Thump up for Tffany Jorgensen. She came on time and provide very professional servicesread more

Magaly and her team did an excellent job. I had wasps on my property, right before thanksgiving and…read moreI called this business. The communication was promptly. She explained me everything that needed to be done and Diego showed up on time, was very respectful and efficient doing his job. Thank you so much guys, I hope I can work with y'all again

I am not going to pay someone $50+ to come out and look at the type of animal I need trapped when…read moreI've seen it. And have pictures to boot. I know what a opposum looks like. The quote provided was significantly higher than any other service I've used in the past or quotes from other local providers.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

Competitive price and friendly team and Al was super professional and helpful. Look forward to a…read morelong term relationship with this company.

They have come to spray my parents house many times. They do amazing work. Highly recommend!! Very…read moreprofessional and knowledgeable.

Don't waste your time trying to work for this company. It's so shady. This is why they have such a…read morehigh turnout rate with their techs they don't pay good at all no benefits no company Second thing don't get fooled for Pest Control Of Katy of the year all employees and family members are asked to vote every day. that's right every day. It's not just for customers. It'd be different. If it was friends can go on there and vote every day for the same company, which is a flaw in the system. To be honest if it was just for that would be a different story. When it comes down to maintaining vehicles for them to be safe and the road for the good luck with that fixing up his personal vehicle to make it look nice that's what's more important. When it comes down down to getting lunch good luck with that your order to drive and eat on the road, which is dangerous for the public and yourself because they'll keep adding retreats and on your route and expect you to do it during your lunch break.

I have been helping my friend move from her bed bug and German cockroach-infested apartment to a…read morenursing home. Been a very tough 4 weeks, but I also wanted to be sure I did not bring any unwanted guests home with me. Michael Mancini from Bugs Incorporated came and did a very detailed inspection of all the possible areas and found nothing! Such a relief, and the best part was the inspection was free! Michael was very knowledgeable, kind, and told me tools that can help keep my house bug-free going forward. Thank YOU!

Ask for Steven! He is the most consistent with his services. He always arrives at the same he says,…read morehe is ALWAYS in a positive mood, and very respectful. Anytime I request for an extra treatment inside the home he has no issues and happily does so. I will resign my services just because of him!

"Avoid this company in Houston, TX. They always make excuses to reschedule and provide terrible…read moreservice. Would not recommend.

I have been using these guys for 20 years and they are by far the best. Like they say, "ain't no…read morebugs on me (or in my house or yard). I had termites 15 years ago and haven't had any since. If I have a question I call Jim (the owner) and promptly get my question answered. I have referred them to several friends in Sugar Creek. My friends say they are great and pricing is better than what they were paying.

These guys were great and really knowledgeable. They came out and did the exclusions around the…read morehouse and checked in regularly until our issue was resolved. We had one exclusion break through and they came right out and fixed that. Great to work with and felt like we got good value for the cost.