Edited to remove a star given the business owner's dismissive and inaccurate reply. There was no…read moresnowstorm during this time frame, this is a complaint for service completed at the end of Feb - the time gap between service and review (as explained) is because we are not residents and didn't know there was a problem. We trusted the job was done and didn't know it wasn't until a neighbor alerted us the lawn was dead at the end of March. We then reached out to Harrison to try to rectify. Instead of taking accountability - he replied similarly - deflection, excuses and blame to the customer. An unfortunate and unprofessional response. We called Harrison to service a sprinkler system of an older relative who had just moved into a care facility leaving the home unoccupied. The ask was to service the system and turn on the sprinkler schedule for the season. Harrison serviced the system but failed to set it to run. We are managing this from afar so this was a critical and unfortunate oversight - and has resulted in the sprinklers never actually running (and the lawn being in terrible condition). When we reached back out to try to understand the issue, Harrison deflected responsibility, said of course he didn't turn the system on because the service call was on Feb 21 and he had concerns about cold so he left it off. (FWIW temps were not below freezing at the time of service nor any time after.) His solution was to suggest we get a neighbor to help out to get the system running. It is frustrating to pay $125 for a service call where one of the two asks was not addressed - we don't recommend nor will we be using him again.

Harrison came out to my house knocked it out inside a half hour did a great job so glad I called…read morethem!

Mosquito Joes works and their service technicians are true professionals. This time of year the…read moreMidges are crushing. I mentioned this to my technician Tony and he took care of it. My yard is livable again. Tony and all of the MJ techs are great. I have been using this branch for 3 years now and recommend them to my friends struggling with the same issues.

Today was the first time Tony treated my property. He introduced himself, we walked around the…read moreproperty and discussed what needed to be done. Tony did an outstanding job heavily treating the most troubling locations. I recommend Mosquito Joe of Northwest Florida.

They may not like me saying this, but they gave me excellent advice over the phone. They told me…read morewhat to look for and said if I found real evidence of termites after opening the wooden window sill, to call back. If I have a need in the future, I would not call anyone else.

Very well mannered technician from Spears. Explained what he would do and then he did it. First…read moretreatment is 5 days old and and is doing what its supposed to...kill ants. Very Happy so far.

DO NOT HIRE FOR MOLE CONTROL! I hired Critter Control to eradicate moles from my yard. After 7…read moremonths, the problem is far worse than when they started my service. After reviewing security cameras, it became apparent that some of the service techs (you always get a different one each time, it seems) just walked quickly through a portion of the yard, and then sprinkled some granular deterrents or placed a single trap and a flag. The tech would leave without reviewing the entire yard or checking all areas with some sort of focus. My yard is now overrun. They had no concern or questions when I cancelled my service which speaks volumes about the type of service you'll get if you choose them. Not worth the money at all.

Giving a 1 because 0 wasn't an option. Set up a service with them after hearing something in the…read moreattic. They came out and gave an estimate and were paid in full! (BIG MISTAKE). Since then, they were a no show on the 1st appt to place the traps in the attic. Set out traps at appt #2, they were supposed to come out weekly to check the traps, after 3 weeks, had to call and find out what the heck? When are you coming back out? Scheduled for them to come out the following week, tech (Cory) checked the attic and said he didn't see anything but he had caught a huge rat st his last visit (WRONG) he can't get in without me and this was his 1st time even checking the traps! So scheduled appt #3 for today, one week since last visit and you guessed it..NO SHOW AGAIN! I work and have to make arrangements to meet them for this service. The kicker is I was told by tech (Cory) that he had to go to Gulf Shores today to give an estimate to a new customer! What about the ones you already have?! Would NEVER recommend this company..poor customer service, rather expensive and lie about catching "critters". P.S. my first company review ever, but felt so strongly I had to leave a review.

Chris from Patriot Pest Control was absolutely fantastic. He was professional, knowledgeable, and…read moretook the time to explain everything he was doing and why. He was thorough, respectful of our home, and made sure all our concerns were addressed before he left. You can tell he genuinely cares about doing the job right, not just rushing through it. If you're looking for honest, reliable pest control, I highly recommend Chris and Patriot Pest Control.

Patriot was recommended to us through our property management company, ProGo Realty. The previous…read morecompany we were using had been charging us for services that weren't even being rendered. So it was easy decision to make the switch to Patriot. Recently I have been even more impressed by their level of customer service. Due to a recent medical issue causing issues with my ability to communicate I have found it harder to handle bills and such. I called and the lady at Patriot was patient and kind and helped me navigate my questions and decisions. I don't recall her name but I greatly appreciate her. Local companies always win out! I'd recommend them any day! We have now switched all our properties to their services. If you want excellent service then I suggest you call them today!!

We have had nothing but excellent customer service from this company. We are on a quarterly plan…read moreand they stay on top of it. Our technician Landon is friendly, knowledgeable, and doesn't give up if he doesn't find the problem right away. Sure feels good to have a company and technician you can rely on.

Had their service for years. They would not show up for service many times that they were…read morescheduled. We had called several times about bugs that we had found and not once did they ever stop back to respray. I'd honestly stay away from this service, there are much better businesses in the area.

I was looking for a storage unit and the first one I went to check out was too expensive and just…read moreout in the open where anyone could help themselves too. The second one I checked out was also too expensive and the man seemed too eager to get me in there. But with the third. Freedom Self Storage, where as I was the eager one to sign up with them. The lady I spoke too, Andrea, was beyond nice. I was stoked to see our home goods were going to be in a safe place. A few reasons why I picked this one is it's right out the back gate of Hurlburt Field, it's gated, you need a code to open it, they have a waived fee rental truck you could use, and the price was a steal. They also offer boxes, tape, etc. for purchase. I highly recommend going here if you're in the area. Again Andrea, Sweetest girl to have helped me in such a short notice. Thank you Freedom Storage.

This is NOT Freedom Self Storage anymore. I despise that this listing even exists anymore, for a…read moreonce great company. This location has been purchased by Betta Stor-it. FSS was great. Very responsive, flexible and helpful. This new company is TERRIBLE. Payment plans are a pain. Almost worse then trying to get ahold of a person to talk to. I have never a payment over the years, but they act like im a hobo looking for a shed to crash in. I am actively looking for a new facility to store my items. Look elsewhere.