I just reread my 2022 review and I stand by every single word…read more It's March 2026 now and X Out has been coming out quarterly since I moved in. They are extremely responsive to questions and requests for additional services. My house has been virtually bug and rodent free for four years! From the beginning I've had the same technician come out. Isaac is fantastic! He's friendly, professional, and thorough. I love the consistency and reliability. I would absolutely recommend X Out to anyone in need of through, consistent, and reliable service!

Used them before and they originally were great, but then they started to no show for appointments…read moremultiple times due to signing only 1 contract and not 4, and then began openly spamming me nonstop with emails and phone calls. They would schedule appointments without even confirming them with us, upsetting our rental customers, and were difficult to get ahold of to adjust any prescheduled appointments. We then had to deal with TJ. TJ harassed us, calling back to back if I didn't pick up and ignoring our texts asking that he just please text us. When we picked up TJ sounded high, and even referred to me as "dude", while calling me repeatedly despite me declining the call, making think we had an emergency with one of our customers. The owner Heath is trying to come up with excuses, but wasn't on the call. Nobody yelled at TJ. We told TJ to stop calling us repeatedly if we didn't pick up like a jilted ex girlfriend, and to please text us instead. Also, we had signed up for autopay and get about 3,000 emails a day. TJ was especially rude, condescending, and just about the worst person we have ever had to deal with. The fact that Heath is okay with it is telling. Attaching phone records as proof since Heath wants to lie and claim TJ only called us once today.

They said they would get scheduling to contact me and then ghosted me. I'm guessing they didn't…read morerealize how far out I am but they should have just let me know.

My only complaint is the short notice on services. They tell you the day before but since the…read moreservice is outdoors only it isn't that much of an issue. The treatments work and we have only have had to have one indoor treatment for ants that solved our issue

Quick response with actual estimate offered. Patiently answered all questions needed to make a…read moredecision. Showed up promptly during window of time expected and called before coming. Respected property during service call. Provided multiple options with an easy to cancel option.

It was average I want only free estimates in order to find better price than I have now with my…read moretermite company now in order to change ,their prices have gotten to expensive in my opinion so that's why I called you.

These business people are thieves who exploit the elderly. They told my grandmother it would be…read more$300 and then tried to charge her $8000. Do not ever consider buying any services from them.

Absolutely horrible experience. Do not under any circumstances use this service. They lied to me…read moreand told me I had termites and wanted to charge us $5k, we got a second and third opinion and both found no evidence of termites. I tried to cancel my service with Sarah and she was completely disrespectful and condescending on the phone, did not explain why I was being charged a monthly subscription when I no longer had treatments at my property. They are liars and take advantage of you. STAY AWAY.

My experience with Family Pest Control is positive and most certainly beyond positive with Austin…read moreBurford! His timelines, attention to detail, human concern and knowledge is more than appreciated. As I mentioned to him, it feels so relaxing to go to bed and not be disturbed by roof rats scurrying along the floors or knowing at furniture! Your company is doing so well because of technicians or "wildlife specialists" like Austin ! Linda Harkness

Repeated attempts to schedule quarterly service 7 weeks. No apology, and when I complained,denied…read moreservice of my annual contract. With no recourse, filed complaint with Attorney General.

Super helpful and great service from our technician Josh. A lot of options in The Heights but they…read morestood out. Great job walking us through their service and what we should do after they leave to maximize the impact of their service.

Josh was extremely nice and helpful and made sure I knew what to do between visits . The price is…read morealso very cost efficient!

we have used this service for over 20+ years and are overwhelming satisfied with their service and…read morethe technician that does our service.

This family-owned company is reliable and accommodating to our schedule and need for pet safe pest…read morecontrol. We have been using Earth Pest Control for about a year and are extremely satisfied with the service they provide. Morne always asks if we are having any issues, and is quick to recommend options that keep our kids happy (they HATE bugs or anything that potentially looks like a bug!). He does a fantastic job explaining the treatment and always takes the time to answer any questions we have. It is obvious that Earth Pest Control cares for their clients.