The attitude of pleasant courteous service was present in all employee areas. From the front desk…read moremanagers, Roof Top Bartenders and servers, to the daily breakfast service. However if I were to mention a single employee my wife and I would like to award a little extra recognition. From Day 1 of our visit the Roof Top Bar was extremely busy, thru all interactions he presented a can do positive attitude and an award winning smile. He was appropriately professional, and taught my wife the preparation of a cocktail in which he takes great pride in preparing. The Caipirinha You can see the obvious joy as he shakes the cocktail before pouring into a glass If I could offer 1 single -observation, the garnishes served with beverages in this lounge should be more impressive. Simple things such as sugared rims on glasses, more fruit garnishing, and offer a Bloody Mary with garnishes that knock your socks off. Truly the management of this hostel in the center of Chiado are doing an impressive job.

Nice clean room With a beautiful view of the city. Lovely rooftop bar. Customer service was very…read moregood. They only minor issue was when we asked for an Italian restaurant recommendation. The gentleman behind the desk seemed insulted, asking us why we wanted to eat Italian food in Portugal His response was inappropriate

Great hotel in a very central location close to shops and restaurant. There's welcome gift of…read moresleeping mask and l'occitanne mini lotion and pastel de nata and port wine in the afternoon. Everything in the mini bar is free which is a bonus! They let us check in early and hotel workers are really nice. Ate at the restaurant twice, one day for late lunch and another day for their Faldo night. Food is delicious and seafood is super fresh.

This is for their restaurant Elevador. We walked by it the first day and thought they had a great…read morelooking menu but it's sorta crammed in with a row of touristy other restaurant options. Well we decided on our last night to give it a shot and so glad we did. The food was phenomenal. I appreciate they put effort into their vegetarian options by using plant based meats to add interest. The spring rolls were amazing. One fault was the service was super nice although at various times seemed to completely disappear. There are many restaurant options to chose from in this area but I highly recommend Elevador.

This boutique hotel s located in the Baixa neighborhood. The location is one of the best things…read moreabout staying here because so many areas are within walking distance. The hotel was clean and the staff made the experience extremely pleasant. Everyone we interacted with was so helpful and welcoming. When we first reached the hotel, the Uber driver let us out at a location that wasn't exactly in front of the hotel. As we were walking, we got turned around and called the hotel to let them know that we couldn't figure it out and one of the front desk's associates actually came out to find us and walk us back to the hotel even helping us with our luggage on the walk back to the hotel. If you're visiting Lisbon and want to be located in an area that has so much to offer and with so much energy, I would recommend this hotel

If not for the construction next door, I would give this hotel 4.5 stars. Check-in was easy and I…read moreappreciate the staff accommodating me as I arrived really early. Breakfast was fantastic and the room was really lovely. Lots of surprise and delight. The location is also central for getting around however you do have to walk a bit to catch a Bolt due to the streetcar ROW in the front of the building. This is mentioned on the booking site so I wasn't surprised but did find it mildly inconvenient. That being said, they upgraded my room which would have been a major perk except the upgraded room was right next to the construction next door. I was close enough to hear the voices of the workers. To say it was a gawd awful experience is putting it mildly. I would have much preferred the original room to be spared that noise Morning and Night. Never again.

We stayed here for a couple of nights, while in Portugal. This is a small hotel. They have recently…read morerenovated rooms. The rooms are good size and the restaurant on the lobby level is great both for breakfast and dinner. The parking garage is hard to find as it is on a cross street and one level below. It is a tight park, but the streets are even worse. The service is great and so is the roof top bar for a late afternoon break.

Went up for a drink so unsure of rooms etc.. for me was 10/10. The views are stunning it's a…read morepeaceful, relaxing spot, perfect for unwinding. It felt quiet and a bit tucked away, which made it feel more private and exclusive. They have a great variety of cocktails definitely on the pricier side, but that's expected for a rooftop in a hotel. The drinks were well-made and worth it. I ordered a small snack: some chips with olives and a type of meatball served with mustard. It hit the spot nothing fancy, but exactly what I needed when I was starving and just wanted a bite with my drink. Overall, a lovely, chill place to enjoy a cocktail with a view. Would absolutely go back.

Old building on a street corner a couple of blocks from the main Avenue Liberdade. Two entrances…read moreone with steps one with a ramp so there's a sign telling you to use the ramp if carrying luggage. Lobby is small but cute with some seating - there is a mirror that makes it look much bigger. Friendly staff. Was able to check in a couple of hours early which helped in our case as we were moving from another hotel so this made it seamless. We had a room with a small balcony looking out on the street with trees (202). Room interior looks new with carpeted floor. Not big with firm queen bed also a couch, and one desk chair. Not a lot of place to stow luggage (no luggage rack). Electric tea kettle with coffee/tea and creamer, fridge and safe. Aircon is good and quiet. Bathroom had black and white tiles all look pretty new. Firm bed, 4 pillows and good quality bedding. Good continental breakfast - fluffy croissants and there is choice of scrambled or hard boiled eggs. Dining room in basement level is spacious so never felt crowded. They also have a drinking water dispenser in the lobby which is a nice feature. Convenient location - Spar supermarket just two blocks away as well as metro and main Ave Liberdade. A few restaurants in between.

# of nights: 4 Room (booked): 1 Double Bed Standard + Single…read moreSofa Bed Room (upgrade): 1 Queen, 6th (top) flr, SE corner unit (#608) Room (rate): avg €185/night Check-in (early): NA Location: 100 TA walk score Welcome amenity: (2) drinks (beer, wine, soda) In-room water: none Check-out (late): 2pm (Plat) View: great city view (outward facing) SE corner (R. Alexandre Herculano & R. Mouzinho da Silveira) + partial castle/river view in the distance Balcony: NA Shower (water pressure): 3/5, good enough Bathroom Products: Urban Skincare Co. (hair wash, body wash, hand wash) Wi-Fi (speedtest): ~20 down, ~11 up TV: non-articulating mount, allows input selection (firestick, etc.) Breakfast: 7-10:30am, fantastic buffet for HIX! Nata!!! Great hotel for the price; however, if I had to do it again, I would prob try to stay somewhere closer to Lisboa Rossio station & Baixa-Chiado, perhaps Convent Square Lisbon, Vignette Collection, which is a lot closer to all the action and would also minimize travel time, bolt/uber rides.

This hotel is gorgeous. The staff are so friendly and helpful and you're in a fantastic spot in…read moreLisbon. I'll break this review down by parts of the hotel we utilized: Room; the room was gorgeous. It had very nice amenity kits and tv to cast on. During turn down one night, the cleaning crew left a beautiful Tivoli bookmark in my book on the nightstand, and I will never forget that beautiful touch. We also loved the 24 hr room service. We ordered beef fillet with foie gras which was amazing and cheesy pizza I think around 3am. Did not taste like 3am food. Was phenomenal. Lobby: a work of art. You'll see many beautiful people flowing in and out. Someone is always present to assist you, whether it be with finding a restaurant or booking a ride. Pool: The pool is a little lackluster but we weren't there for the pool anyways, and the private garden was great for intimate drinks and snacks. Loved the staff here and the very nice pool restrooms. SEEN Sky Bar: when I stayed here, I did not realize that this rooftop bar was a highlight of the city. On weekends closer to 8 PM, it starts to get incredibly packed up here and I would highly recommend a reservation if you're planning on grabbing more than just a drink. The view is breathtaking, and the drinks are delicious, but are not on the cheaper side. Didn't utilize: gym, meeting rooms, dining facilities (no need on my trip) I would recommend this hotel to anyone staying in Lisbon and I'm so glad I had the experience to stay here myself.

We stayed three nights after a cruise. American Express Fine hotel. The Concierge reaches out to…read moreyou before you arrive and can help you book tours. We let them know of our 9:45 am arrival and greatly appreciated that they had a room ready for us and even upgraded to a city view. The room was a comfortable size with a large table and two chairs. The Fine hotel welcome gift was three maroons each representing different tastes of locations in Portugal with a small bottle of port - really nice welcome gift! For night lights, if you leave the closet door open, the light is motion activated and the vanity mirror light can be left on. The shower was in the tub with high sides. There is a toilet and separate bidet. My two dislikes were: It was difficult to get to the toilet unless you closed the bathroom door or squeezed around the door, since the toilet was behind the door. The other was the shower - you had to get into the tub to turn on the water, so you are likely to get some cold water on you unless you knew exactly how to adjust the various knobs so the water came out of the handheld showerhead vs the overhead shower or the faucet. I appreciated the Nespresso espresso maker and refrigerator and bottles of water. I also appreciated the new boxes of tissues when I showed an empty box due to my cold/bronchitis. Wonderfully plush slippers - I think the best I have felt in any hotel. The hotel is on the "Champs-Élysées" Portugal version street with luxury stores and tented vendors on the weekends. It is a short walk, 10 minutes, to the Parque Edwardo VII park where the Hop On/Hop Off and Cityrama Gray Line tour buses are located. I was impressed by the breakfast buffet every day and the staff. We came first thing and also one day towards the end - the food was always fresh, refreshed, and delicious - with eggs, breakfast meats, cold cuts, cheeses, waffles, and beautiful fresh, sliced fruit and several fruit juices. You can also get coffee or cappuccinos. The staff was always attentive, whisking away a used plate and giving you fresh silverware. We ate at Seen Lisboa and Cervejaria Liberdade Portugese restaurants enjoyed the cuisine.

Great stay in Lisbon this fall! The location of this hotel literally cannot be beat. I had it in my…read moremind that I was going to stay at Four Seasons, but thankfully, my travel agent did her homework and told me this boutique would be far better location wise and top tier. She was right! Insanely spacious, comfortable rooms. Excellent breakfast, rooftop deck, restaurant upstairs. Beautiful common area on the mezzanine level to enjoy a coffee and pastry taking a respite during the afternoon between seeing the city. All in all, Bairro Alto was great! Walked from here to two Michelin two starred restaurants, an amazing pizza place, walking tour of the city, the world's best chocolate cake, and so much more. There is really everything right here you would want. Keep in mind it's a classic boutique hotel. That means small and narrow elevators. So sometimes you just have to be a little patient. Come for the friendly service, amazing location, comfortable beds, beautiful rooms, and know that this is a great place to stay in the heart of Lisbon. Highly recommend. Tip: If you are staying over the weekend, get a floor as high as you can and/or have a sound machine if you want to sleep well because the street noise is loud with people out and about on Friday and Saturday nights.

We had trouble finding it. The traffic is a nightmare in Lisbon. We had a snack and drinks on the…read more6th floor over looking the harbor before taking a nap to rest up for dinner. You can't beat the mushroom burger and cheese platter. I came down at 6:30 Am looking for a cup of coffee. The man at the front desk made me an espresso even though their cafe was not open. He gets my vote. I would return.

This was a nice little relatively modern hotel right in the tourist mess near the waterfront of…read moreLisbon. We stayed in 5 star hotels in our other legs of Portugal travel but just needed a simple affordable last night after returning to the crazy busy Lisbon before our flight out. About $130 with a decent sized room moderately nice queen bed and chair, tv, fairly decent bath and a mini fridge. Others state being pushed to dine in the restaurant but we never got that and the check in associate and her likewise counterparts on other shifts were all very helpful and friendly . The evening guy gladly gave me nice big glasses of ice in a tall crustal glass like I use at home so I could have a room drink while catching up on news (3 times). European hotels do not have ice machines so this is my drill and they were flawless. The hardware was a tad hammered around the room but not a big deal yet the walls and finishes pretty nice and fresh. When you check in it's extremely confusing because the front desk is literally at the counter of the little restaurant. But they handle that well. The restaurant looks very nice but what I saw the food seems mid plus. Pretty enthusiastic service though. If you need an affordable but decent room in the mess of things close to the Alfama and Baixia sites this is a reliable choice. Not the best but worthwhile for sure.

On my final night in Lisbon I left the over-crowded Christmas markets nearby and was en route to…read morethe big, waterfront plaza where the official tree would be lit and fireworks detonated. I'd still not sampled the little clams for which Portugal is known though, and when I spotted them on the menu at My Story Ouro I succumbed. I knew this place was for tourists and that I'd likely regret stopping but, throwing caution to the wind, I entered. About My Story Ouro, I'll say this: * I had a ridiculously good time here. A "large" beer was ordered, arriving in a stein that a comic book hero would appreciate. I laughed until I could laugh no more. It was enormous. * The food was good, those little clams and more. * The service was nuts. I was served by so many different people that I had no idea who was responsible for my table and each server also seemed to have the need to go to tables outside, leaving ajar a door which allowed cold air inside. Despite my getting up at least 4 times to shut that door - and my asking every server to shut it directly - they couldn't seem to master this concept. * My choice table along the street-side window was the best place from which to watch the thousands of people go by, making their way to the plaza. And when fireworks from the plaza began, it was easy to run out to the street to watch before returning to my table. I can't say I have anything other than good memories of this place but unless you order a giant beer on a night when there's fireworks, the service levels make me disinclined to recommend it.