I am pleased with the quality of service and punctuality from their technicians. Highly recommend.read more

I got into a one year contract back in December and they would not let me out of it so I kept the…read moreservice. I pay every month and my house is infested. My living room has flies, moths and spiders. I was bit 4 times in one night in my bed, assume it was a spider. My lanai is covered in mosquitoes, spiders and no see ums. My son did a better job for first 3 years with a 25$ bottle of pesticide and 30$ bag of ant pellets and thats 55$ for a year while Im spending close to $500 a year for professional service and it sucks. They got me in the first place because the representative told me he would remove everything from lanai and front door which they failed to do. My last payment to this company is December and then I am done, will try somebody else until I find a company that actually keeps my house insect free.

Cheney Pest Control came to my home to treat an ant problem, and I couldn't be happier with the…read moreservice. Rene, the technician, was fantastic--friendly, knowledgeable, and incredibly thorough. He walked me through everything he was doing, showed me exactly where he was treating, and took the time to explain how the ants were getting in. I Rene did a great job from start to finish. Highly recommend Cheney Pest Control!

Vert promt friedly and honest. Loved doing business with this company…read more They identified my problem and it wasn't nearly as bad as i thought.

I am very happy with STAT Pest Control. I am a first-time client and they went out of their way to…read moremake me feel secure, using their company. I had Tyler as my tech. He was an ultra-professional, did inside and out mitigation. Texted me about 15 min. before he arrived. Gave me all the information I asked for, in terms of; how long the spray lasts, the safety of my pets, what was done today, etc. The office of Heidy and Rachael, are always there for your questions and they are always NICE. They truly act in the best interests of the client. I am impressed with the professionalism and thoughtfulness of this company.

It's no longer Stat - it's been acquired by PurCore. PurCore made an inspection appointment with me…read morewhen I called them for between 8-9:30am the next day. At 9:15am, I called them to see where the inspector/exterminator was. I was assured by the phone representative that the inspector/exterminator would call me. No call. No show. Nothing. Don't waste your time or money.

Brandon is clearly an expert at identifying critter issues and removing them. He identified our…read moreissue, found the entry point and did the initial work within an hour. We appreciate the removal and cleanup he performed. A male raccoon accessed our attic via some flashing near a soffit corner that wasn't reinforced. The following week, after making certain there was only one critter involved, Brandon reinforced the flashing tile to tie in to the soffit. I failed to understand the work would be done from the outside when he gave his explanation. He replied promptly to my query, when I followed up with him. While I wish the reinforcement work could have been done inside, in order to retain the original aesthetic, I am thankful that the problem is resolved.

Critter Control of SW Florida was excellent! Not only did they service the call the very next day,…read morethe level of service exceeded my expectations! Great company to do business with. Highly recommended! JoAnn B.

Everything promised was delivered. Problem was fully corrected. Time was spent explaining things…read moreunknown to homeowner. I would rate the service highly and their ability in their field, Pest control and Customer service.

Fast courteous LISTENED to my concerns and come out and took care of it…read morethey wanted to know what my problem was

Got a text message over the weekend and i confirmed the service both for my house and my parents…read morehouse, ($79 each) called in just to make sure cause it stopped replying, and they said it was an AI generated messages to get customers, and the price was actually $150 per house on a quarterly service , did not honor the discount given, horrible customer service, talked to 3 different people and all rude!!! Do not recommend them!

Buyer Beware! After a year of Home Team services I decided to go with another company because of…read morecontinued issues with spiders and ants. My contract with Home Team expired April 30 and I let them know "in writing" via a text message on April 23, that I was canceling their services. They confirmed via text within seconds that they received my notification. NOTE, the text msg was actually initiated by Home Team wanting to know how their services were going. On May 5, nearly 2 weeks after cancellation, they sent out a serviceman anyway without notice and now threatening me with collection if I don't pay their $119 scam invoice. NOTE, after calling Home Team to complain, I was told I never cancelled in writing (not true) and the text message they originally sent on the 23rd was about a different new service (a lie) and sent via an AI "bot" (who even had a name of "Anna Williams") and responses were not monitored by an actual human. Anyone out there think this is MY problem? Nope. Do not do business with Home Team unless you intend to be with them forever.

Joseph does such a great job for us! So glad we found reasonable and honest pest control. Highly…read morerecommend!

Having lived in Florida for nearly three decades, we've come to accept that dealing with pests is…read moresimply part of life in this climate--bugs here are both aggressive and abundant. Over the years, we've worked with a wide range of pest control providers, from small independent operators to mid-sized regional companies and even large national chains. None, however, has delivered the level of service and professionalism that Joseph provides. Joseph approaches his work with an impressive combination of knowledge, care, and thoroughness. He takes genuine pride in what he does, applying both his deep expertise and attention to detail to ensure lasting results. His conscientious methods and consistent reliability have set a new standard for what quality pest control should be. After years of searching, we can confidently say that Joseph's service is exceptional--truly the best we've experienced in Florida.

I chose Terminix because my experience with the company in Virginia was great. Actually had 3…read moreseparate, costly contracts, generally no issue with those products. Have a maintenance contract for pests, technician usually visits on the day the text says, mostly when I'm not there. However, just try and reach the technician, supervisor or anyone that isn't a call center in Texas. even then, the "back with you in 2 business days" means the "check's in the mail" from my younger self. I have left messages, sent online email, used the chat feature and no response to reach the technician. Even the phone number on their business card. If you value a discussion with the actual company, I don't know how to reach them. Their physical address is only a front for staging vehicles as they are no longer customer facing, their words. So if you reach anyone in the Fort Myers Office, ask them to review messages from LaBelle. And don't think you can stop automatic billing via your website account, you must do that with their account retention people. Good luck.

Worst service. Once they take your money scheduling is a nightmare. Takes weeks for them to show up…read moreif they do, then show up when you tell them you're out of town. Poor communication and when you try to straighten it out if you're told a manager will be calling you don't hold your breath. Zero stars

Joe and his dad are a great team as well as their staff that makes visits to our house quarterly…read more We had an issue with sugar ants and then later had mice when it cooled down. They took care of both immediately. They come out quickly after being called , do a very thorough job and never leave any chemical smell (or bugs) behind :) We don't wear shoes in our house, and our pest tech had shoe covers, loved that! Will continue to be a customer and refer to everyone!

Moved to Fort Myers recently and needed pest control. From the first initial consult to todays…read moreservice, I consider the company exceptional. Professional, courteous and I highly recommend!

The communication was good at first, like with most new accounts. I spent hundreds of dollars and…read morethey did not resolve my issues. Managers were supposed to call me and nothing. Horrible.

Sign me up! Shane is a Great rep; got my termite treatment for Ft Myers Beach and found out about…read morethe attic insulation available -signed me up; showed up on time and got the job done ahead of schedule. Some people you just enjoy doing business with-Shane was great; Jose and Justin (treatment/installers) did an Excellent job. (Hey-maybe Orkin can let the reps switch to bow ties-maybe a bit cooler here in FLA)