Brought my Dog in for a bath and nail trimming. Made a 10 o'clock appointment to drop him off with…read morethe groomer. After inspecting him for any issues, they took him into the back. Leave for 5 minutes and Petco calls me. Let me state we have been going for over 2 years with NO issues. The groomer says I have to return to get my dog they are not working on him because he growled. "It's not safe for groomers or the dog." I had to go back. Waited over 10 minutes to pick him up, nobody at the desk. I had to call the store for a manager so I could get the groomer to come out with My Dog. He was happy as can be. The groomer said they couldn't work on him and I should see a vet. I picked up my dog, touched his paws, back, butt with no reaction. Even had the groomer touch him. She said the last groomer that saw my dog was fired for being rough with the animals and maybe she was rough with my dog. No manager ever came over and the groomer said "sorry maybe comeback next week for a nail clipping to start over". NOT GOING to happen, having family over for thanksgiving and will have to do it myself. I'm so very disappointed. Petco traumatized my dog for grooming apparently and nobody told me about her being fired until today. And when my dog walked in, btw, he rolled onto his back, as he usually does, and she touched him all over while his tail wagged. Something seems odd here.

ZERO stars!! I have been receiving grooming services for both my dogs, one 12 and one 7 for there…read morewhole lives. We followed the amazing PHIL to this location. Since the passing of Phil, we have gone through 3 groomers because they can't keep staff. I have always gone with the flow and understood. Today when I went to drop them off to the 4th groomer, I was explaining my one dog, 5 YEARS AGO, got a clapsed trachea she is totally fine but sometimes honks when stressed. AGAIN has been groomed for the last 5 years almost every 6 weeks. She tells me she can't her, its policy. There was no work around, no trying to help, just nope cant take, after 12 years to same place. MAKE IT MAKE SENSE!

Great place to bring the kids absolutely amazing love all the animals and the staff are super…read morefriendly

I love country critter's , I have been going to country critter from the beginning when they were a…read moresmall shop down the road. They have always exceptionally professional and very knowledgeable.. but I do have to say the last few times I've gone there and I've spent a lot of money in that store three separate occasions buying fish. Every single one died. I will not buy fish in the store anymore, but I will still continue to purchase my plants and other items from the store. Most people I have dealt with in this store have been very nice to me. But there is one that does seem like you're bothering when you ask a question. I mean after all , you don't expect us to go down the road to McDonald's and ask them, do you? You just have to get the right people , the gentleman in the back with the fish and the girls that work back there have been very nice , professional, and knowledgeable.

Amazing staff and great assortment of products. Great advice as well. Highly recommend.read more

Great store! More than always helpful!…read more The store is fantastic. Usually has most things in stock even hard to find items that you can't find in chain stores like Petco etc. , and one thing they have that doesn't exist in a chain store ---EXCELLENT CUSTOMER SERVICE! Anything you need they're extremely helpful and happy to find or get. I had my dog training classes here, and that's how I started coming to this location; but I have to tell you the customer service from the store is unrivaled. If there's something you need, just call and check on it. They're happy to check in stock, They also have a website you can order through that too, 99.9% of the time what you're looking for is a stocked item,and on the rare occasion that it is not or you have an item as I did a special cat food recommended by the vet they did not have on the shelf they called another location, had it there for me the next day! I also have a bad back and I cannot carry large bags of dog food for my dog....put my back out once they had the food delivered to my house free of charge which is a service they offer as well; if I go to the store, they are happy to bring it to my car for me if needed. In short, go here, I highly recommend it.

The quality and craftsmanship of Around the Collar is unparalleled. It doesn't even feel right to…read morerefer to their gorgeous leashes and collars as products or merchandise because they are truly works of art. Sharon will work with you patiently and lovingly to create the perfect custom combination of leather, appliqué leather details, and hardware accents that suit your dog. For my German Shepherd pup, we landed on camouflage leather with a ladybug on the collar, 5 foot leash, and poop bag holder to match. I was speechless when they arrived, no detail was overlooked and Arnold has already gotten countless compliments on his set. Last but not least, made in New York (embossed on the inside of the collar), nothing better than that and to be able to support local small businesses!

I love love love the collars! I have purchased several over the last couple years! The quality is…read moreexceptional! Well made. Beautiful craftsmanship. The collars fit comfortably on my dogs. They stand up well to everyday rough and tumble puppy/dog play! I recommend this company highly! You will not be disappointed!

We got our two cats from here and they are the sweetest. They were a pleasure to deal with. They…read morecame with all of their vaccinations and even a little passport. Highly recommend.

catsdogs.us made the entire process seamless and truly special for our family. They helped us find…read morethe most perfect Russian Blue kitten--healthy, beautiful, and with an amazing temperament. From start to finish, their professionalism and care were evident, and we always felt confident we were in good hands. Our new kitten has been an incredible addition to our home, and we're genuinely grateful for the experience. Highly recommend.

Puppy scam, Just got scam after I tried purchasing a puppy for my daughter. After I made first…read morepayment, they stop replying to my numerous text and emails. Please for your safety, Do not purchase from this website. You will regret it honestly. I could finally purchase from stiellecznar257@gmail.com George was referred to me by my coworker. Thank you so much George.

I never went in, just called them... and the interactions I had left me not wanting to deal with…read morethem at all... I spoke to three people, called two stores, was dealt with rudely, then left an email and someone named Chris called me back and the interaction wasn't any better. I simply wanted to know the price of a specific puppy, which they don't give out due to "store policy" (tho I note they do list prices on one or two online pups, so that's weird)... they give a heavy push for you to come in and meet the puppy before finding out what it costs. But I certainly am not willing to bring my family out to meet a dog that I don't know if I want or can afford... he asked me my budget (which is a sale tactic to qualify the customer) and I deliberately quoted low (3k) and he said, "don't come here if that's what you want to spend." Of course, that's not my actual budget, but damn, talk about alienating a potential customer... he was very condescending, arrogant and pushy. I was on the phone with this dude for 15 minutes before he could give me a price on a pup (and it wasn't the one I was asking about, but by now I just wanted off the phone). Overall, Chris was all output, little to no input. Just a lot of talk about how great they are, their big blue ribbon and so on... but none of it was what I wanted to know, which was how much a specific pup cost. Evidently the problems with this place lie with management, because every person I spoke to there was the same. They're a hard sell bunch, and they want you in the store, but if that's the case, why bother listing a freaking phone number, then? Why not ask questions and see what I'm looking for and try to help? I guess they're a big deal, but there's no way I would ever do business with someone who acts like a stockbroker or would I recommend anyone else to use this place of business.

Bought a boa from their website. Overall great experience.... A++ Communication. Super easy…read moretransaction. Thank you!

I contacted Jungle Bobs Reptile World to ask if they would adopt my fire belly toad of 11 years…read more Tyler responded within minutes of my email. We set up for a drop off. Kind, professional and very helpful. This emotional transition turned out to be a moment of relief and happiness knowing my fire belly toad is in the right hands. Thank you soo much! I feel peace of mind.

My Dog was outside in the Sun/ heat without water. I was traumatized by what I saw.read more

I passed by this place on my way home from the Greek festival next door to it…read more Two words: HEART BREAKING. There were many people standing around peering into the fences at the dogs. And everyone was shaking their heads with disgust. The dogs are laying in their own feces. Their hair hasn't been cut to the point where it's matted and the dogs are wripping out their own hair. There's chunks of dog hair all over the fences. The dogs are emaciated, and every water bowl I saw today ( and I checked everyone I could see).. Was EMPTY. It was 85 degrees today. There was even one dog licking at his water bowl ... Basically reabsorbing his own saliva. This place is slewed with violations and it's only a matter of time before it gets forced to close. The sooner the better. Please, if you care about your dog... Don't bring it here.