We brought our puppy in for her first checkup and the vet was so nice with her. I have never seen a…read moredog enjoy the vet so much. Excited to have them looking over the health of our pup for the years to come. Also a nice convenient location with a parking lot!

I love this place, they take such great care of my kitties. Super caring staff from when you walk…read morein the door, the appointment itself and leaving. They truly go above and beyond to be helpful and making sure the animals are feeling safe and comfortable. My cat had a bathroom accident in her crate from feeling so anxious on the drive, which has never happened before, they cleaned her up and her crate for me and recommended some possible options for anxiety for cats. Since moving it's a farther drive but I just love this place it's hard to consider anywhere else. Thank you!

We had a great experience with heritage!! We noticed my Guinea pig was having issues with his back…read morefoot so we called and they had an opening just a day later. We were seen promptly! Staff was super nice, accommodating, and listened to make sure they fully understood what was going on. They checked up on us when mixing the medication took a little while and apologized for the wait. They were super considerate! They gave great administration instructions for Teddy's medication as well. Overall very happy with this vet trip! You can tell they like their job and love animals :) great quality service for guinea pigs!!

wow. because of the issue I just experienced with the last two vets, I requested a brief chat with…read morethe vet here to see if they are bullies like the last two places who don't respect our choice to space our anesthesia and vaccines by four weeks. I was told that they will talk to me but I had to pay them $76 to do so. for five minutes of their time to see if this is a good fit. Are all vets in our area this arrogant?

Great experience with our dog overall. Staff is friendly and efficient. Doc is great with our…read morerather nervous dog - takes his time and gets Ank to warm up to him!

We took our pets here for many years, but this business has gotten too greedy to keep us as…read morecustomers. In picking up meds for our elderly cat, I noticed a "dispensing fee", even though they already mark up the meds by over 100% from what I pay on Chewy. When I asked about it, Dr. Melco said he was being transparent, but never told me about the fee. I noticed it when I received the receipt AFTER I paid. It looks really disingenuous when the vet says he is being transparent about a fee he did not tell me I was being charged. This is not an ethical business practice and we will be going elsewhere for our vet care from now on.

I know this sounds repetitive but still so important to share. Another Vet visit with Dr Biel and…read morestaff. Dr. Biel is so knowledgeable and incredibly kind and shows so much interest in our pets and compassion. We are so grateful to have her as our furry family members vet. The rest of the staff is also so very kind, helpful and responsive. Highly recommend this Pet Clinic in Maple Grove!

We could not be happier with the kindness, knowledge, services, and care that we received from Dr…read more Annie Biele and the entire staff. We recently joined this hospital as a new client and are thrilled to be here. Thank you Dr. Biele. Renae and Paul

Very kind and professional with a new patient that was from out of town and needed help with basics…read moreas well as behavioral therapy/meds. As we move full time, these will be our new vets. So happy to have found them.

Quite possibly the kindest vet staff I've experienced. We were there for an urgent care issue, but…read morewould certainly come back for regular care too! Very easy experience in a stressful time.

I highly highly recommend Mary! My whole experience with her was great. She is very COVID safe and…read moreyou just drop off your dog at the front (wearing a mask of course). I called to see if she could fit me in this week and I lucked out with a cancellation. She recommends calling two weeks in advance! She groomed my five month old mini goldendoodle super well. He was not traumatized at all and was even happy after the grooming! I was super concerned because I have been told by vets that he is dramatic but it went well. Mary explained her process super well and she clearly cares about the dogs she grooms. Cash only & price varies!

Brought our 3 year old 8 pound Maltese/Shihtzu rescue in to Mary after a few recommendations…read morethrough Facebook. She assured me my dog didn't need anything to sleep, and by the time I picked my dog up they were so close! This is a review from when we sent her to Mary a few days before St. Patrick's day. I forgot to review her and plan to take my dog back for a trim soon! Our dog had a lot of mats from exploring forests & running away in another state (was in care of relatives & just got back) Mary shaved it all and bathed my baby all under 2.5 hours & gave me a call. The mats turned into a full pelt and I'm so happy that Mary was able to help my poor baby. I picked up a whole different looking dog but she was so happy & Mary even cut up fabric, giving my dog a very cute bandana to wear! I trust Mary & was extremely happy with the end results, she even gave me a small educational lecture (I wasn't offended, I understood & glad she did it shows how much she truly cares) She said my dog is welcome back anytime & she recommends calling a week before I want her in. I definitely recommend and can't wait for the next appointment! Prices vary but are affordable for having to get a haircut every 6-8 weeks My phone reset a few nights ago so I apologize my only photo of the haircut is my dog with a filter

We tried multiple vets before landing here and so happy we did! They truly care about your dog,…read moreeasy to make appointments and get answers if need help with something!! The groomers are also amazing! Caitlyn is the kindest and our dogs love seeing her! We have done doggie daycare a few time and it also is amazing, our dogs love going!

My Service Dog was a rescue. He can be very anxious, especially if he senses it from those around…read morehim. They were willing to let me hold him on the floor and talk calmly to him through his difficult blood draw (a thick double coat). They did suggest taking him out to collect urine without me. I said you don't separate me from my Service Dog. Most Service Dogs get anxious separated from their partner, I said No besides he will just turn back to the door looking for me. I miss our last vet from there he got down on the floor too.

Everyone was friendly and professional, but it felt like I was being upsold for diagnostics and…read morevaccinations my pet did not need. The vet wanted to run 3 different tests for conjunctivitis, and I was able to talk her down to 2 tests. The vet tech told me a rabies vaccination had to be given to my indoor cat as it was a state law. I told her I didn't want my cat getting a vaccination and asked her if it really was a state law and she said yes. I looked it up when I got home and it isn't a state law. When I called back and asked about being told something that wasn't true, it was explained to me that it is a policy in Maple Grove for all pets to be up to date on their rabies vaccination so they enforce that policy no matter where the owner lives since their clinic is located in Maple Grove. She said someone should have told me that when I called to make the appointment - but no one did. They also prescribed an eye ointment/medication that the 3 closest pharmacies to me did not carry, but one of them could order for $260. It took about 2 hours for North Paws to adjust the prescription to the medication the pharmacist recommended and to call it into the pharmacy where I was waiting so I could pick up (I was waiting in the parking lot the whole time and unable to be home to ensure my cat wasn't having an adverse side effect to the unwanted rabies vaccine). If you decide to take your pet here, I would plan to attempt to determine what your pet actually needs versus what they are recommending - it feels like you have to be an advocate for your pet as it appears their focus is on profit, even if that means deceiving the owner.

FANTASTIC clinic with super friendly, compassionate and knowledgeable staff…read more My husband and I moved to the area and we were referred to North Paws by a friend. Honestly, I don't think we could have found a better clinic for our family. All of the staff is super friendly, knowledgeable and compassionate. Dr. Riggs truly cares for our pets and that is a major relief. We've been to other vet clinics in the past where we were just a number, just another client. When we walk into North Paws we know that our pets will get the love and care they need and even some belly rubs and kisses.

We have been coming here for years. They have done a fantastic job caring for our pets…read more The doctors and techs are knowledgeable and friendly. They do a great job of showing that they care about our pets and have systems in place for reminders of care and do a great job with follow up on care routines. I would highly recommend them if you need vet care for an animal.

My friend went here for her cats end of life transition and it was extremely comfortable. The…read morepeople were very kind and the room warm and not so sterile and white feeling. I would definitely recommend this hospital to anyone especially for this service. Thank you for taking such good care of us today and tiggers transition.

My family started going to Wellhaven because when we got our first pet (cat) they recommended…read moreWellhaven. In the 6 years since we've started using them we have had nothing but positive experiences, personable staff, and quality care. We now bring our cat and two dogs to this vet regularly and have nothing but positive words to say about them. Dr Marx specifically is fantastic and she really cares about us and our pets.

Amazing care for my animals. I always have a great experience here with my cats and dogs.read more