My family started going to Wellhaven because when we got our first pet (cat) they recommended Wellhaven. In the 6 years since we've started using them we have had nothing but positive experiences, personable staff, and quality care. We now bring our cat and two dogs to this vet regularly and have nothing but positive words to say about them. Dr Marx specifically is fantastic and she really cares about us and our pets. read more

Amazing care for my animals. I always have a great experience here with my cats and dogs.

Everyone was so compassionate and caring. Everything regarding my pet was explained fully and all my questions were answered.

Severely callous and indifferent staff. We visited to get help for our pet and once we returned for a follow up, were told that in order to continue with the previously prescribed care (2 weeks later, not the 6 months their policy states) we needed to pay $400-$900 for additional tests. I was obviously upset with the lack of support, took my pet and left. We then received more advice, care and compassion from our local pet food store. Buyer beware. This is a straight up BUSINESS to bleed you dry of your funds. There are other vet options in the area you should consider ahead of this one. read more

Jessica Nelson was great initially. Would have loved to continue services with them. They did not provide me with much detail as to why this prescription was canceled and laid claims that they mailed it. We did not get the May prescription fulfilled. See below image. I asked to resolve this peacefully and that they provide why we now are unable to fulfill the flea and tick heart worm prescription via the specific and preferred provider. All they told me was the emailed a prescription for April and I had 6 refills. Yet may can't be fulfilled. read more

go here if you want to buy a membership to a money hungry "vet" this place does work for foster animals for cheap. but once you adopt the dog and bring them back, they aren't so sweet. "front desk" lady avoided eye contact and seemed upset to take my dogs weight. we took our dog for a check up ($80) looking at the records given from the foster, our dog is up to date on all of his shots. his records clearly state that he needed one vaccine and one test in 2 months from now. tell me why they tried to add like 5 additional vaccines and tests? and then tell us to get one of their memberships. i literally mentioned to an employee how it's like getting a facial for a base price and paying for upgrades, and she giggled. weird. whole experience was off putting compared to any other vet i've used. please take your pet to a local/family owned vet, for you and your pets sake. read more

I have been taking my pet to this clinic for over 6 months. They have contacted me repeatedly to set up appointments when the appointment was already established. their response was that they couldn't see the appointment on their system. Yesterday my pet had her exam and I set up a follow up appointment. I received an email explaining that if I needed a travel certification, I needed to have it no longer than 10 days prior to the travel date. I called to reschedule the appointmen, referencing the email I received from them, and explained that the appointment set for January 20 would not give me the 10 day window required. The person I talked to couldn't grasp this concept and offered me an appointment for tomorrow, Jan. 7. I was placed on hold and the person was clearly consulting with someone in the background. This was a simple request that was not handled well. I then received an email from WellHaven that I was the problem. They have stated they would not serve me in the future. i am at a loss. My exchanges have been positive up to this point. I pushed back at being contacted repeatedly to set up appointments that were already scheduled. The office staff is either not properly trained or there are other issues. I'm appalled. read more

Wellhaven cares about one thing- your money. They push their wellness plans on you but once my dog had a terminal illness I couldn't even get a phone call back. I did, however, get a templated warning email about charges and penalties I would incur for asking if we could discontinue. I'm literally being forced to continue paying for this "wellness plan" for my dying dog. It's absolutely heartbreaking. Please, please avoid this place if you want empathetic, loving care for your pet. You will not find it here. read more

WellHaven Pet Health is a great place staffed with caring people. I feel they did a great job of caring for our Franki through her spaying procedure as well as well as getting her in quickly when Franki was ill. They were also sensitive to my budget which we appreciated. read more

Amazing staff and amazing care. All of the staff truly care about your pets and their health! Not to mention, Wellhaven is AAHA accredited and a fear free certified clinic! My pets could not be happier at another clinic. read more

We absolutely LOVE Wellhaven! I've been taking my two cats for the last two years and I'm so grateful to the staff for all the veterinarian help and advice. Dr Nelson has helped us through some difficult situations and has always been so was so kind and thoughtful with my kitties. read more

I used to really love this place. They were super helpful to getting my dog's new condition under control and appeared caring and kind. However, when her condition (thyroid) began to flare up a bit, they insisted on extra blood work and were not happy when I refused an 800$ blood panel, then 400$ one. They always were able to treat and check her with a standard thyroid blood panel, and tried to state they couldn't help us if we didn't do the more expensive blood work, despite her diagnosed condition of a thyroid condition which has remained the same. I paid my monthly care plan, and anything extra she always needed, including medications. However, because I was unwilling to pay for extra blood work for my dog that was not needed for her condition, they told me I would need to find a new vet who might not be "as structured or require as much," as they did. What? And now, I owe one month left on her care plan (after being told we are not allowed to be patients there anymore because we "can't afford an 800$ blood panel," and they are threatening me with fees and collections.. over 50$. These people are ruthless. It started out as caring for animals, and now everything has become a money grab. Go elsewhere. read more

Was looking for a vet for my dog and they appeared to have good reviews. Walked in and the receptionist was less then friendly. No explanation of their process, health plans, etc. It was clear she didn't think I could afford the care they provided as that was the only thing she kept reiterating to me. When I left, didn't even receive a "good bye, thanks for stopping in". Will not be back here. read more

We love this team! Thank you Dr. Melling and Dr. Wallace and the whole team for being there when we truly needed help! Paisley Anne was on a bit of a naughty streak and within two weeks had two separate injuries. With the holidays, COVID and weather it was genuinely amazing and appreciated that you could take such great care of Paisley Anne. Thank you doesn't begin to express the gratitude I have for a team of people that understand Paisley Anne is not just a dog, she is family. The fact that she loves seeing all of you even though she had two surgeries just speaks to the fact that even when I'm not there you provide her with care and love. Thank you for everything! read more

I thought I had finally found a good, honest vet clinic that wasn't going to put money above my pet's health. Well, be advised that Wellhaven is nothing special. Five months ago I took my senior dog to the Maple Grove clinic for a third opinion on a severe gastrointestinal issue that was getting worse with age. They confirmed the last vet's diagnosis -- hemorrhagic gastroenteritis. Basically, her intestines get irritated and start bleeding. The doctor prescribed a new prescription diet that has basically saved my dog's life. Since then, she's only had a couple of episodes and they were really short and mild. I thought that condition was going to kill her. For months I kept going to Wellhaven to buy a 16 lb bag of food for $80 a pop. It was worth it in my mind and I was so grateful that the doctor found a solution for us. The problem arose when the pandemic started, and I wanted to order the food from Chewy. I get a message from Chewy saying my vet has declined the prescription. I called Wellhaven to find out why, and it turns out that the vet my dog had seen in June has quit, and I have to "establish care" with their new vet now to get my dog's food. Basically, I have to pay again for an unnecessary face-to-face visit, in a pandemic, so that they will allow me to buy a bag of food. They have all of my dog's records, all her test results. And they never warned me that they wouldn't fill the prescription again without a visit. I'm finding this out as we're totally out of the food. They "graciously" offered to let me come and buy an 8lb bag of food FROM THEM. Oh, and of course, their price is $15 higher than Chewy's. They say they put pets first. That's a lie. They know that without that food, it's only a matter of time before my dog gets sick. There's no continuity of care. Apparently they don't even trust the opinions of their own doctors. All they want to do is rope you in so they can make as much money as possible. I'm not surprised Dr. Mercer left, because she was a good doctor. read more

Wellhaven Maple Grove is a marvelous place to get care for your deeply loved family fur baby! We highly recommend the staff is absolutely wonderful, caring, and kind. read more

Nice and clean place. Initially it seems like a great find, friendly staff.. but the more we went the more we didn't like the environment. I felt very talked down and lots of sarcastic attitudes. Weird vibes forsure! I recommend going elsewhere, somewhere that is open to teach you things not have an attitude for not knowing :) read more

Great and friendly service! It was my cats second time going to the vet, and they helped to keep her anxiety down. They are also very understanding of how much you are able to pay, and they allow you to choose the health services before they do them so you know how much you will be paying. A great staff, I will be bringing my cat back here again! read more