Minus one star for the two lazy guys that work there. I went…read morein one day to get some seasoning because my dog had stopped eating his meals and I got no help. I asked how receptive dogs are to it, what online reviews have said about the Halo seasoning (the only one they had) - I was getting horrible cell service and couldn't look up the reviews myself, and trying to get any help out of them was like pulling teeth! I bought the seasoning which didn't help at all and then never came back. Now that it's -20 degrees in NY, Petopia is on my way home from work and with the closing of Petco, I had no choice but to drop in again. My experience was completely different this time. The sweet girl working that evening talked to me about my puppy's needs, his picky eating, the different brands of dog food, why vets recommend what they do, she gave me some free samples, and directed me to items on sale. I ended up coming back three days in a row to purchase more of her suggestions to give to my dog. The verdict just in case you were curious: Evangers wet food ended up being the only thing he'd eat after we sampled tons of other types including Blue, Science Diet, Natures Balance, Wellness, Weruvia, etc..

Great customer service, friendly, helpful employees. They are very knowledgeable about their…read moreproducts and what may be best for my pet.

Terrible customer service. Rude. Will not take returns even if items are unused and unopened within…read moreminutes of purchase. Extremely over priced!!! Also they made life miserable for Angelical Cat rescue, So they eventually left. They don't care about the animals just making $$$. The owner Eddie pretends to care but really only cares about making money. I was a customer in years past but now it's definitely gone downhill. To have the owner say your wasting his time because you asked advice about a supplement and you bought almost $100 worth of supplies is shocking! And in addition waited for him to let others check out before you even though you've been waiting. Shame on him for being so rude and nasty.

absolutely precious storefront!! + so much packed into this small but looong shop. I stopped in for…read moresome Earthbath conditioner, poop bags, and pup cups for my big fella. Love the freezer selection of pup cups and other snacks + that they carry a lot of organic and high quality brands. Gentleman working the register was SO helpful. He found everything I needed in like 30 secs (I would have been looking around for a while lol)-- and shared some good general tips/info. I'd much rather support them than the huge chains so I'm glad I discovered them yesterday! 10AM-9PM Mon-Sat -- 11AM-7:30PM Sundays

Long-time customer. Neighborhood staple. Friendly. If they don't have it, you don't need it…read more Support local.

I've been shopping here for years On Sat I went in and asked…read morefor a recommendation for a urine spot remover good for hardwood floors and bought what was suggested At home I read the label carefully and was directed to the product's website which said not recommended for wood floors So I went right back to the store to return it. They would only give me a credit !!!! Outrageous. Will never go here again. You can get anything they sell from online vendors for less plus can return. Skip these thieves.

Ralphie was the best and so helpful in helping my son get his first betta fish! The shop is very…read morewell set up, has amazing selection, and you can tell that the fish are healthy and vibrant. Highly recommend this for anyone looking for new fish for their aquarium.

I have been a customer for years. Recently, went in to upgrade to a new tank, and spoke with…read moreAndrew. We discussed in detail, as I needed the whole set up, and was promised a call back. After a week, I called and was told there was a "family emergency." Never had the decency to call back, obviously no emergency, and could have advised me by phone or email, they could not do the purchase, which would have been around $4-5,000. Guess they do not need the business BUT will never go again. Also, how about cleaning up the place? Hasn't changed in decades!!!

Tazz knows so incredibly much about pet nutrition and goes above and beyond for her clients…read more My dog PJ had been suffering from chronic acid reflux for years. After doing a food intolerance test I found he was intolerant to hundreds of ingredients and couldn't eat any commercial food. He also wasn't keeping home-cooked meals down. I was at a total loss before consulting with Tazz. She knew exactly what PJ needed and completely turned his health around. She gave infinite amount of advice during our first appointment for both food and lifestyle products and talked well beyond my allotted time. I am also impressed by how responsive she's been to my follow-up questions. PJ is now healthier than he's been in years. I recommend Tazz to anyone whose pet is struggling with nutritional issues or who's just looking to improve their pet's health. Thank you Tazz!

I admit it! Tazz is a friend. She adopted a puppy from me almost 20 yrs ago…read more Not sure who was luckier me or the dog who was very large and lived to be over 16. Even then her knowledge of nutrition was amazing.. and her thirst to learn more and more . It never stops I always asked questions.. what to feed which holistic products would help this or that, which doctors or practitioners. Sometimes too many... and Yes! she is very direct (see Malena's review). Extremely knowledgeable and intuitive too. I have referred her to many who have been very happy. I run a rescue and work with special needs dogs.. She has helped with so many Nutrition is so very very important to pets health and you will get the best advice here. It can be life saving. I really trust her.... always have

I dont know about bad conditions at the store, all I know is I bought the healtiest little…read moreChihuahua 2009 and he became 15 years old.

We met our perfect puppy Rocket at this store! Yes, of course you should adopt or go to a shelter…read morein a perfect world. But the screening process for those places can take months, and we wanted to have a puppy before I went back to college in August. I unfortunately don't know the name of the people who helped us in the store, but a man with fairly long white hair and glasses (I think) literally saved us from another group of people who tried to buy our puppy by saying "We'll pay more than those people"! He told him that if they would like to buy the puppy from us, they should ask us--lol. Anyway we appreciated that he didn't just sell the puppy to them after they made their offer. We received free items and lots of advice from the store. Our puppy is a Havanese and he is perfect, no problems health-wise or mentally. I gave the store 4 stars because I wasnt happy with how small the cages are and how some of the employees seems to treat them not as gently as I would have liked. However overall it was a great experience. We love our puppy Rocket!

Overall, we are satisfied with Petco's grooming service and especially with Ingrid. She is…read moreincredibly gentle with our puppy and very professional. This was our second time bringing our dog back and our puppy wasn't afraid to get groomed. She seemed very comfortable with Ingrid -which says a lot and gives us real peace of mind. The only downside was the pricing. It felt like a bait and switch though that seems more like a corporate-level issue than anything on Ingrid's end. The initial estimate was $80, the app later showed $114 when I confirmed the appointment and I ultimately ended up paying about 40% more than the expected initial quote or $133. I understand there's a cost to getting your dog groomed.. but pricing transparency should be available. That said, Ingrid truly does a wonderful job.

Convenient Petco to pick up last minute pet care items and/or pet food. Not too many staff in the…read morestore when I stopped by after 5pm. Selection of items like dog toys can be limited.

Prices gotta go, I'm sorry. No dry cat food sadly, but free…read moredelivery is a perk. Always tip! '

This is my favorite little pet shop. They have everything I need for my pup and a very friendly…read moreteam of dog lovers. Everytime we go in, Frankie gets a very warm welcome and, of course, a treat. We can't even walk past the shop anymore without him pulling me to the door. We've gotten everything from his collar and his halter to his toys and dog food here. Before making stops in here, I would probably just get most of my dog things from a big box store like PetSmart but I love that I get to shop local and support a great shop like this. The best part? The thing that reminded me to finallyyyyy write my rave review?? The owner got dressed up as Santa one chilly Saturday a week or so ago and took photos with the pups in Hoboken! It is every dog parents dream that they didn't know they had. They even printed out photos for free and put them in a cute little envelope for us to take home. It was so wonderful and hysterical and was just the cutest little way to start the day. They've always been a favorite shop but they just easily took the #1 stop.

Kim - once again - went the extra mile for us. New cat, helped us put together supplies and gave…read moreus free samples of kibble. She is always so wonderful to everyone who comes in this location of Petopia on East 14th. And she has an amazing selection of cat food.

Great local pet store, good selection of toys, treats, and food with a very kind and knowledgeable…read morestaff.

My husband and I visited this shelter twice years ago. I adopted my best little buddy (meezer mix)…read morefrom here and will forever be grateful. The animals looked well cared for and loved. *I'm very sad to discover that BARC Shelter ceased operations by early 2023 due to the death of the owner(s) :(. RIP VS. I wish someone could have taken over. This is a terrible loss.

This place is in a great location and has a nice space. However they never seem to have any dogs to…read moreadopt. They get tons of donations too- what are they doing with them? Also last time I was there there was a dog who bit people and really should not be up for adoption but should be at a special rescue.