Pet Pantry

3.5 (13 reviews)

Pet Services

Closed • 9:00 am - 6:00 pm

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Pet Pantry - Pup pastries ;) - Pet Services Near Me - Yakima, Washington

Pet Pantry - Pet Services Near Me - Yakima, Washington

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Elsy C.

2 years ago

Loved it. Had an amazing experience with the self serve dog wash, and the nail trim! Staff was polite, helpful, and quick!

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Robyn S.

250

4 years ago

I love taking my girl here to get her nails done! The staff are so helpful and sweet to her! And I got some special shampoo for my boy here too!! read more

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Padrino B.

6 years ago

I went to both big box stores looking to equip myself for a new cat. At both, I was ignored by the staff and just walked out. I called Pet Pantry and asked if they could help. I arrived 10 minutes before closing and the person assisted me with great kindness and patience. She helped me choose the right items and suggested a toy that my new cat thoroughly enjoys. I'd rather pay a few dollars more and support a local business that cares about it's customers. I highly recommend Pet Pantry. By the way Ling Ling loves the bed you suggested. read more

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Nicole W.

3 years ago

Best place in town to get a nail trim for our whippets. The owner and her workers have always been so kind to us!

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Erika D.

2 years ago

How this place stays in business is BEYOND me. The customer service is absolute trash! They offer a food ordering service which I need to get the only frozen dog food I feed my French Bulldog. There has been a problem with all of my orders except the first time. They don't call you to inform you when an order placement has been unsuccessful. They don't call you when your order arrives. They can't find your order when you come to pick it up. The employees never apologize just make excuses, they don't offer anything for the massive inconvenience of having to scramble and figure out how to feed my dog when they fail with an order. THEY JUST DON'T CARE! And as someone that views their pet as family, this is unacceptable. The owners should be ashamed they offer such crap service! So grateful to have discovered EARTHWISE!!! Don't recommend this place and will shout it to the 4 winds forever to not do business with Pet Pantry!!! And trust that walking around with a French Bulldog always comes with questions about how I take care of him. read more

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Heather T.

6 years ago

Pet Pantry's customer service is by far the best in town. Their selection of high quality products and a staff that truly cares for our critters is why I keep coming back. Highly recommend. read more

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Erika T.

7 years ago

This place had horrible customer service. I was visiting from Seattle and needed high quality food for my dog. I was excited to learn that a store in town carried her food. When I entered the store the person at the register was too busy eating that she didn't greet me. Found the food then I asked the person at the register for some help. I was looking for Himalayan/ cheese bones she told me they didn't have them as she continued to eat. I continued to look around and found some. I went to the register to pay, it was obviously "Shelly" didn't want to be there. I showed her the bone to tell her about it but when I tried to explain to her she gave me attitude and told me "yeah, we do carry those". If that was the case, I don't understand why she didn't help me find what I needed. You're better off buying off line. read more

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Karen S.

5 years ago

Terrible customer service! I wouldn't step foot in your store if it was the only one in town! Shop at Wilco.... Friendly, helpful staff there. read more

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Nick H.

6 years ago

I have been trying to call this business for information and a grooming appointment for almost a month on the recommendation of a loyal customer but have been unable to get through to even leave a number. The mailbox has been full. Sorry. Guess I will have to go back to Petco. Round like go support local small businesses but if they font make it possible what is left? read more

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Matt K.

7 years ago

Terrible customer service. Not at all friendly. Avoid at all costs... I consider myself a "shop local" person and try to support small businesses whenever possible. This one is not worth your time or $$. Sad, really... read more

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Emma S.

8 years ago

Becky and Karee are AMAZING groomers! I use them to work on my mixed breed lab/husky mix. She's an absolute spaz for everyone and is always a nervous wreck. With These two she's so calm and happy and I LOVE that. My father (who's hard to please) thinks these two gals are amazing. I'm always pleased with their work and courteousness. Thank you both. read more

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N F.

8 years ago

Karee was amazing!! I recently moved here from Seattle and Karee was great. She has honestly been the best groomer my dogs have ever had. I'm so glad we found her read more

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Teresa N.

8 years ago

I was passing through Yakima on a cross-country trip, needed to wash some stank off my dog and found this fantastic place. Excellent staff, very welcoming. They got me started on the self-wash which was easy to use and had an excellent assortment of shampoos. 10/10 would recommend to anyone, the shop had a great assortment of toys and treats and the staff and service were top-notch. read more

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More info about Pet Pantry

5701 Summitview Ave
Yakima, WA 98908
Directions
(509) 966-7300
Call Now
Visit Website
http://petpantryyakima.com

Services

From the Business

Specialties

Pet Pantry has the largest selection of raw diets in Yakima, WA with a strong emphasis on holistic natural care. Homeopathic and herbal remedies. Strong expertise in both dogs and cats. Special emphasis on nutritional support. You will only find the best in customer service and pet care at Pet Pantry. All of our pet experts are here to help you and your pets in every way we can. Types of Pets Pet Pantry Carries Food and Supplies for: Dog - Cat - Small Animal - Reptile Pet Services We Offer: Self Service Dog Wash - Grooming - Nutritional Counseling - Bakery Service Areas: Yakima, WA

History

Established in 2008.

In August of 2008 after opening a boarding kennel in Yakima Wa. My husband and I saw a need in the West Valley for a pet store, little did we know how fast it would grow, we went from a 900 sq ft store to a 4000sq ft building in one year, now at the Chalet Plaza on summmitview ave we are in the best location ever, Great neighbors and a wonderful shopping plaza, we are excited to see what happens next.

Meet the Business Owner: Shelly H.

Shelly is the owner of Pet Pantry, I love to make sure everyone has what they need, if we dont have it, Please just ask, if we can we'll get it in for you~*~

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Haney's Hound House

2.9

(12 reviews)

We absolutely love to take our two dogs to Haney's Hound House. They always do a great job and our…read moredogs love the owner/staff. We have been going to this location for 16+ years and plan on going there for the next 16! Highly recommend!

I love Cheryl and crew, and my Doodle adores her. I wait till I come to Yakima and get her groomed…read moreall the way from Ocean.

Cozy Critters Pet Sitters

4.8

(10 reviews)

Lori was wonderful! She's sweet and personable and did a great job with my dog. I felt safe leaving…read morehim in her care and will definitely be hiring her again!

She forgot to come by and take care of my animals because she was so overbooked. This included a…read morediabetic cat that needed insulin injection. She had previously mentioned how busy she was, 12 hours/ day. Which meant minimal time with my pets. Instead of refunding my money, she offered a freeby. I didn't trust her again after that.

Short Claws Healthy Paws

5.0

(1 review)

Deanna provided an exceptional first experience--10/10! She's now my go-to for my dog's nail trims…read more Despite my pup's muddy mishap right before the appointment, she graciously cleaned him up and expertly trimmed his nails. Clearly, she's a master in her field.

From the owner: Mobile Nail Trimming for Dogs and other pets. We are the "difficult" dog experts! Fear? Aggression?…read moreResistance? No problem! We use skilled training methods to re-train dogs to accept nail trimming. Our services include use of the Dremel to grind nails to their shortest, smoothest length safely! See our website for more info. We can come to you, or you can meet us in one of our many regular locations!

Little Paws Pet Resort

3.5

(6 reviews)

Best daycare and boarding! I've been using this place for going on four years!…read more my dogs have been going since puppies! They remind me when shots are due and always treat my dogs well! Groomingsales also grooms my dogs as well!! Exceptional service!!!! 5 stars!!! Stewart and Wicket

Great hours for the working professional!…read more Friendly staff, two separate areas for small and larger dogs, outside area for dogs is not green and dogs mainly stay inside. Cleaning solution they use is extremely strong smelling, would like if they used something less potent smelling. Often many dogs and tons of regulars as the hours are the best for doggie daycare in Yakima.

All Critters Grooming

3.6

(9 reviews)

Irene is the best. Our dog Baxter always feels special when he goes there…read more Great haircut, nails are done. We wouldn't take Baxter anywhere else We totally trust Irene.

Dropped my cat off and one hour later he was dead. No explanation. I can't post this without…read morechoosing a star rating but it won't let me give a negative star rating or I would give it -100

Airport West Animal Clinic

2.4

(61 reviews)

This is the only place I am going to take my animals. They treated my dog like their own and when…read moreyour dog is like a family member that matters. Worth every penny.

One Saturday morning my dog was in desperate need of emergency care. Luckily Airport west was open…read more(9am-12pm) and I was able to get him in quickly! Dr. Kieser and her team saved my dog and I am grateful for the care and compassion they provided.

West Valley Boarding Kennels

4.5

(2 reviews)

Jeramie (the owner) gives off an instant good vibe that our dogs picked up on, right when we…read moredropped them off they didn't seem too freaked out. we left them over the weekend and were flexible with our drop off and pick up time! dogs were taken care of!

I've used them twice. I have been extremely happy with the service. The caretakers are extremely…read morefriendly and great with the animals. My dog is high energy about 125 pounds. He's a handful. Both times picking my dog up was in great shape and happy. I consider my dog family, so it's important that my dog is taken care of. I would strongly recommend this kennel.

Cottonwood Kennels

5.0

(7 reviews)

Our two little dogs were in great shape when we picked them up after two weeks. I will definitely…read morebe using them when we go on vacation again.

We needed to find a kennel for our English bulldog while we were staying out of town, near Yakima,…read moreWA. We did a little bit of calling and research and chose Cottonwood Kennels because their customer service was just wonderful! The owners and staff were so accomodating, reassuring, and helpful. We needed to leave well before pick up time and they went above and beyond to work with our schedule. Our pup even got a bath before pickup!! The kennels were temp controlled and the yards were clean and maintained. "Max" seemed to be a happy camper both while being dropped off and picked up. Thanks so much to Cottonwood Kennels for helping make our trip just that much easier!

Pet Pantry

5.0

(2 reviews)

They didn't have the cat food my stressed out cats are used to, but the owner was incredibly kind…read moreand offered to put the food on her shelves. She gave me a sample of a stress-reliever product to see if it would help my cats. With that kind of experience, I will happily return.

The place is not set up like a warehouse style pet shop. It looks more boutique. This is mostly a…read moredog and cat store. There is a small bird. And small a small animal section. For ferrets, guinea pig, and rabbit. I personally have a rabbit. Mine is a flemish. So most of the rabbit stuff there would not last long enough. But the do have some different chew toys and treats. I did look around at the dog stuff. You will probably find s lot of brands you can't find at the big chain pet stores. They do also have a dog groomer on site.

Tieton Drive Animal Clinic

4.0

(28 reviews)

We get our cats ashes back to us in a basic box that has nothing on it no name, nothing, we open…read moreit, they got my cat in a ziplock bag you can get from a dollar store! So cheep, trashy and disrespectful, useless place can't even save pets or respect them after they die either.

I moved into this area about a year and a half ago, I tired another vet to get my cat Spayed, and I…read moredidn't care for that office. I came here on a referel to have my old tripod looked at, she was getting old, was having a hard time getting around and was having accidents..... I knew her time was coming. The amount of dignity and respect they allowed our family was amazing, I loved the way it was handled. My children were very relaxed and to mourning room was well set up. We received her ashes in a timely fashion, with a lovely non descript box (yes, they were in a baggie, anyone who has delt with ashes, (human or animal) expects them to be in a baggie, it makes it easier for them to be transfered into another container or spread without making a mess, completely normal in the death industry). When my husky malamute was displaying some odd symptoms, we took him here too. He is a frequent flyer, as he has an ongoing auto-immune issue, but he loves the staff. Doctor Kambra is amazing with him, and since going here, his health has improved drastically!

Summitview Cowiche Veterinary Clinic

5.0

(11 reviews)

Dr Lust and Staff our family just wanted you to know how much we appreciate you all. Your care over…read moreall our pets from your advice to routine care, surgery to emergency care has been amazing for decades. This is why so many of our family see you and why I have recommended you to so many people. At our last visit when it was time for our beloved Chocolate Lab to cross the rainbow bridge. You treated him with the upmost respect and we as a family weren't rushed even though it was late in your day. We felt as if you were there to help us and him have a very dignified last few moments with us. That made one of the most difficult decision a lot better and easier to handle. We really liked how you walked us through what was going to happen and why it was happening, that made the process so much less stressful. So to anyone in the Yakima area looking for the BEST Veterinarian and staff head out to see Dr Ken. For all the life stages of your pets, you and they will always be taken care with caring, respect, knowledge and love. Thank You Jason Hoff

I recently had to have my Zoee put to sleep she was having heart failure and they were very…read morecomforting to me as I have had Zoee since she was born I was devastated but had to do what was right for her the tech that was in the room with Dr Ken was so sweet and I am thankful for her and Dr Ken for reassuring me that I was doing right by Zoee and that she knew how much I loved her I didn't even have to tell them who I was when I came in I am also glad she went peacefully I can't thank them enough for the compassion they showed me and Zoee

Terrace Heights Family Pet Clinic

4.2

(11 reviews)

Love Terrace Heights Vet clinic. My dog Rhodie actually loves going there because the staff is so…read morefriendly and good to her. Dr. Reed is a gem to work with. I have been very happy with my service every time I have gone there.

That's saying one bad apple spoils the whole bunch so I've been going to this veterinarian clinic…read morefor years and I've paid my bill when service is done tonight. I lost my cat after 12+ years. I came out of the room crying and I'm sad and I'm pretty upset but the gal behind the desk when I told her I could only afford to pay $100 she threw me daggers. She stared at me but what am I supposed to do? She says she was and is not compassionate. I don't know why they have her there. I believe her name is Trish. She was rude this morning when I dropped my cat off I'm totally heartbroken but it's at one person and as soon as I get done paying my bill because she treated me like I was gonna runoff and not pay the remaining balance that's how she made me feel. She's just a dreadful person so I'm not going back to the vet. I am going to a better vet that's nearby. Their loss.

Mapleway Veterinary Clinic

3.3

(7 reviews)

The definition of poor customer service!…read more I can't believe the attitude I got on the phone from one of the receptionists here. I guess they have another one that is actually kind and polite but the lady I got on the phone refused to be helpful when all i needed was my dog's file forwarded to me. And evidently they don't have email there, a scanner, or even a fax machine that works !

Dr. Beaunaux (Michelle), at Mapleway is amazing. We had a hound dog split his ear down the middle,…read moreand thought that it would forever be mutilated and split. Took him in and she patched him right up, you can't even tell. The hair grew back, no scarring or anything. She's always kind and attentive to our pets, and you can tell she definitely cares about the animals.

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5 reviews that are not currently recommended

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Ria M.

8 years ago

After having written a review a couple of days ago regarding the Auto Spa Dogie Wash as to how filthy it was, bad experience over all, attendant's lack of customer service. I also stated I would take my other other dog to bathe her at Pet Pantry as my fur kids' veterinarian's staff recommended Pet Pantry to me after sharing my horrible ordeal with them. OMGosh - what a difference at the Pet Pantry! Staff was very nice, she took me to the puppy wash stations. Let me tell you, this is where you want to take your fur kids for a great bathing experience. It was clean, several bathing stations, I chose the first one as it was more convenient for my Nala's needs, my girl Nala could just jump up into it. There were a variety of shampoos to choose from, they were organic! Which was awesome as my 2 fur kids have allergies. They had towels to dry my girl with! You just need to bring your fur kid/s and pay at the counter when you are done! But most importantly, it was clean, great customer service was exhibited. Thank you Pet Pantry, your store was truly a blessing in many ways. You will continue to see me and my two fur kids regularly. I will also share my experience with my friends. read more

Kyle J.

5 months ago

If I could give no stars I would! The staff is so nice and understanding it's the owner "Shelly" who offsets me! I have witnessed her speak to her employees as if they were stupid and I have also witnessed her speak badly about customers! I had one interaction with her trying to sell me something my dog is allergic to even after I told her my vet has recommended me to not feed my dog this certain protien she proceeded to pretty much tell me my vet is dumb and I needed to listen to her advice, 100% would not recommend other then the staff she has no appreciation for! read more

jenkiez

5 months ago

The staff at Pet Pantry were sooo nice. They did a great job cutting the nails of my mini terrier and my lab mix. Both my dogs have had a hard time with nail cutting in the past. The girl was quick and made my dogs feel at ease. I will definitely be going back! read more

Erinn G.

6 years ago

Wonderful customer service! Took my dog to get a bath, using their washing station. It was our first time and they were very helpful. They also have a great selection of dog treats :) We will definitely be back! read more

Leslie R.

9 years ago

Great Pet Store with wonderful help, lots of goodies for your pets.

Pet Pantry - petservices - Updated July 2026

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Why does Yelp recommend reviews?

5 reviews that are not currently recommended

Pet Pantry - petservices - Updated July 2026

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5 Pet Pantry reviews that are not currently recommended

Why does Yelp recommend reviews?

5 reviews that are not currently recommended

Pet Pantry - petservices - Updated July 2026

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