So my boy is special. He's going through puppy growing pains and he's not fixed either yet. He's 8…read moremonths old. It's been 4 boardings now (confidence builder & had new people at our house) so my review I can say is from comfortable experience. I CAN'T SAY ENOUGH!!! Alison is the manager who has become my boy's bestie & is HANDS DOWN the most genuinely compassionate & caring person!! She gives us incredible feedback which has also been helpful during our offsite trainer. She is incredibly mindful of not overly stressing him. She ALWAYS goes above & beyond & this has clearly been passed down to her staff. Maia has also been so amazing with my boy as well. There are also others I wish I knew their names who are so understanding and greet you in a caring compassionate manner up front. They are so understanding that this process is also not easy for the pet parents too. My boy has even been able to get 2 baths now and ears cleaned! We can never express enough how much our experiences have meant to us in how they care for our boy. I wouldn't go ANYWHERE else. They have grooming services and if your doggie is more social they have group play and a pool also. Cat area is available also. They have cameras on the outside areas that you can possibly get peeks during the playtime also.

We had to drop our Frenchie off while we traveled to Savannah, GA.. our first time ever boarding…read morehere. Staff were very friendly.. I received pictures of her playing.. I could definitely tell she had a great time there!

Great communication between staff and clients. Doctors are very knowledgeable and the clinic is…read morevery clean (: free first exam too!!

This was the worst experience I've ever had at a veterinary visit…read more Our visit was a while back and we were seen by a 'floating veterinarian'. She was as condescending as they come. To the point where she literally said "What kind of food comes in a bag with a comic strip on it?" She wasn't being nice, she was being condescending. The food is Gentle Giant and is quite a decent choice for our budget. Today I received a text reminder for my dog's rabies vaccination. I took this opportunity to express my disappointment with the treatment we received. At first the girl just wanted to get off the phone but as I continued she hung up on me. If this was an accident they certainly would have had the courtesy to call me back. There are plenty of amazing vets in our area but this is not one of them!

My experience with this place has been extremely disappointing, and if it were possible, I would…read moregive this business a negative rating. The last straw came down today when I went to pick my dogs up and she had both my 40-pound Australian Shepard and my 15-pound Shih Tzu crammed into one cage together so small that they were on top of each other and could not move. This is not the first time that my dogs have been mishandled at this shop. My Australian Shepard has been repeatedly burned with the razor on his underside. The last time it happened it became infected, and I had to take him to the vet for antibiotics. Adding to the frustration, the owner is the most unfriendly person I have met in a long time. I cannot recall a single instance where she even said hello or smiled. What is even more disheartening is that she never once said thank you. When you drop your dogs off the only thing she says to you is "Same as usual?" This phrase suggests that there is at least some consistency with her service - but that couldn't be further from the truth. I have lost count of the number of times that she completely shaved off my Shih Tzu's mustache, and when I bring it to her attention, she doesn't even bother to apologize. Reading through her other reviews on Google I suspect that most of the reviews for this shop are from friends. I noticed one was actually from her daughter, who also works there. I would be leery if you rely on reviews to try this one out. Having entrusted eight dogs to different groomers over the past 25 years, I strongly recommend exploring other options. Find one that you can communicate with and that doesn't get mad at you for telling them how you want your dog groomed.

These ladies are so nice and the shop is very warm and welcoming. Minnie Latte (6 months old)…read moreseemed to have a great first visit! Love that they use an all natural drying agent in her ears. We found out the hard way that dogs with long ears are prone to ear infections . We look forward to many more grooming appointments as she grows.

Excellent, attentive staff and it is obvious because our dog loves going there! They know him by…read morename and talk to him, give him attention, and notice his individual preferences, as they do for all their boarded pets. Great grooming too! Better bath than any other groomer or vet office! His coat shines!! Highly recommend!!

I brought my one year old shih tzu mix Milo to Fresh Prints a week ago when I was in Jacksonville…read morevisiting a friend. The reviews were really good and the girl I spoke to the night before to reserve his spot was so helpful. The owner was amazing and sent a video of Milo playing with other puppies a couple hours after I dropped him off. When I went to pay the owner was there and checked me out and only had nice things to say about my dog which is always a plus! The location was great and you could tell the workers really cared about the dogs that were there for the day. There was a cleanliness to the place that I appreciated. Every bit of the experience was a good one and I would recommend this place to anyone who cares about their dog and wants them to be able to play out some of that energy!

Quick friendly service. They followed instructions perfectly (making sure to focus on paws and give…read morefrequent standing breaks due to his weaker knees). Bubbly paws doesn't crate which is amazing!! My pup was waiting at the front desk in a dog bed by the reception.

First and foremost the owners are extremely nice and welcoming and get you all set up and ready…read morewith everything. I have the monthly package and I was a little nervous at first because my dog is very afraid of being around people but the owners are always so nice to my dog Boone as well as they give him pup cups and treats to promote a happy fun environment for him. He now LOVES coming in now and we get him washed weekly. Boone and I love bubbly paws, Boones still not liking the blow dryer BUT if he gets a pup cup he's more than happy to suck it up for the pup cup. oh and they have a cute little photoshoot area!

I have been leaving my dog at Preferred Pet Care for about two years. He absolutely love it there…read more It's a family owned business and the owner has the ultimate passion for pets. Highly recommended.

STAY AWAY!!! You've been warned…read more Here's what happened to us.... 1. NEVER CALLED BACK. When I arranged to have my dog (Milo) stay with Crystal we began talking through logistics but then she had to jump off and she said she'd call me right back. A couple of days later, after not hearing back from her, I called her again. She said she remembered me and tried calling me back but, "must have had the wrong number". Not sure how she could have had the wrong number when your phone shows "recent calls". 2. NO DOG TOYS. No dog toys in sight, inside or outside. 3. WENT RADIO SILENT. I heard from her on Sunday at 9:49am. After not hearing from her on Monday, I texted her on Tuesday at 1:58pm, No word back. I texted again on Wednesday at 8:08am. Still silence. I then texted her later that morning at 11:10am, left a voicemail at 11:43am, sent an email at 11:48pm, and a FB message around that same time. Lastly, I left her a missed call an hour later at 12:43pm. To summarize, I sent 3 texts, called 2x, and sent an email and FB message after not hearing from her in nearly 3 days. (She claimed I didn't give her time to get in touch with me because I only sent the email and FB message 1 hour prior to us connecting via phone. However, that disregards all of the texts and calls I made in an attempt to reach her before that.) 4. ONLY PICKED UP WHEN I CALLED FROM ANOTHER NUMBER. 5. CLAIMED SHE NEVER GOT MY TEXTS, VOICEMAIL, OR MISSED CALLS. When we did connect, she claimed she never received any of my texts, my voicemail, or my missed call. I believe she doesn't realize that the iphones show when texts have been delivered. 6. YELLED AT ME FOR THE MAJORITY OF OUR CALL. 7. WRONGFULLY CLAIMED I DEMANDED MILO SIT ON SOMEONE'S LAP FOR 2 WEEKS STRAIGHT. Not only did I never request he be in someone's lap 24/7 for two weeks, but that wouldn't even be feasible... I told Crystal that Milo is most comfortable with people and loves sitting on laps and shared how I hoped he could get some lap time at her place since he gets scared easily. That statement's far from demanding he sit on a lap for 2 weeks straight. 8. WRONGFULLY CLAIMED I ACCUSED HER OF NOT FEEDING MY DOG. This thought hadn't even crossed my mind. 9. LOST HER SH*T WHEN I ASKED FOR PICTURES, AFTER SHE TOLD ME I COULD ASK FOR PICTURES. When I dropped Milo off, she said, "He's your baby; if you want pictures of him, just text me!" I thought that was very kind. After she offered to share pictures with us, I texted her [at most] once a day to ask for a photo or video. Some days, I didn't ask at all. When she finally answered my phone (when I thought to use someone else's number) she then yelled at me and claimed I was demanding because I asked for photos. She said I was the most demanding customer she's had because when she offered to send me pictures, she hadn't wanted to send them almost daily, and it was my fault for asking for the photos... 10) CANCELLED ON US 1/2 WAY THOUGH DOG BOARDING LEAVING US STRANDED MID-VACATION. Our call ended with her telling me she wouldn't continue watching my dog because I was demanding (demanding of what? I still don't know... I guess for requesting the photos that she offered to send) and that I needed to have someone pick my dog up. This led me to scramble and have to find someone at the last minute to get my dog and then care for him just as the holidays are about to start.

I have multiple dogs, they recently spent a weekend here and they already have another weekend…read morebooked! The staff posts tons of daily pictures on Facebook, which I love to scroll through and see what my dogs are up to. They have a swimming pool you can have your dog go to if they like water. I do wish they had live cameras to watch what your dogs are up to, but that is just me being a crazy dog mom. They have tons of toys, collars, leashes, treats, etc. for sale in the lobby which is fun. The inside was clean and the staff at the front desk was very nice. I will be bringing my pups back here again & again!

We love Dogtown for our Daisy. She is a regular vacation dog at Dogtown. They let you book out 6…read moremonths for peace of mind. They know her routine, she comes home clean and happy. Staff is friendly and detailed in her care. Thank you Dogtown!

I really appreciate this clinic. They practice with integrity. I value that very much as it conveys…read moreto me their priority is not to make a profit but to really care for the pet client. Highly recommended!

Do Not Use These People. I Repeat: Do Not Go Here!…read more I just recently had an emergency making my daughter's lunch. A small grape slipped out of my hand, hit the floor, and my golden doodle snatched it up. I checked online, saw how bad and even fatal grapes could be for dogs, so I didn't hesitate. I took her to the "St. Johns Affordable Vet," the closest one to my house. I got there at 8 a.m. on the dot when they opened. Told them the situation. They were "waiting on the doctor" to get in--who apparently strolls in whenever. The young technician, "Angie," took some notes and gave me two options: wait around for the doctor or leave the dog. I didn't feel comfortable with that because I read online you've got about a 2-hour window for the effects of grape toxicity to show. This was time-sensitive--that's why I came in as soon as they opened. The conversation went south when Angie seemed more concerned with getting me to sign off on a laundry list of things that had nothing to do with the emergency. I made it clear the reason I was there was to expedite the cleansing process and flush the dog of potential toxins from the grape. She went outside, called the doctor, came back and said he'd be there in 20 minutes, and then immediately went back to pushing that paper for approval--blood work and all kinds of extras. I stopped and asked if the blood work had anything to do with the toxins from the grape, since that was the actual emergency. She said, "We aren't an emergency vet." So I asked again: what's the blood work for? She replied, "I thought you said you wanted to check her liver lipids and thyroid panel." At that point I lost it. Here I am, worried about my dog who could potentially die of kidney failure from a damn grape, and this brand new tech is trying to upsell me on stuff I (1) never asked for and (2) don't need. And this list added up to just under $300 without addressing the urgent need to flush my dog's system. I told them I was leaving, since wasting time there was only making things worse. By then it was about 8:40 a.m., 40 minutes since I arrived. I asked the tech her name, Angie, young African-American woman, for descriptive purposes if anyone else walks in there. She basically told me to go. When I mentioned I was going to make people aware of the situation, her attitude shifted slightly, but then she just ran in the back and hid. Long story short: St. Johns Affordable Vet is anything but affordable. You'll waste time, you'll waste money, and you could lose your pet. Never once did I ask about a thyroid panel or liver lipids. To Angie: I know you'll read this. You seem like a young vet tech, probably just out of school. My daughter is 9 and wants to be a vet. Maybe ask yourself why you chose this career. Was it to help animals in need? Or to upsell vulnerable people in emergencies? I get the business side you've got to make money but this is a medical industry. In emergencies, you don't push extras. You fix the problem quickly. To the owner of this place: Shame on you. Clearly, these young techs are coached to push blood work and B.S. on everyone to drive up costs. That attitude comes from the top. You shouldn't be in business. I never write bad reviews, but people need to know about this. It also looks like they delisted themselves off of Google Maps to hide other poor reviews. This place is the lowest of the low.