My Howard has been going here for years. They are his second family. They know their dogs very well…read moreHoward especially loves Tonya and Clayton. He has boarded here many times.

Please do not support this business…read more LOOK at the photos. The owner and her staff left my dog in pain, bleeding and wobbling around on 3 legs, with bloodshot eyes FOR OVER FIVE HOURS WITHOUT notifying me! I would have picked him up immediately and taken him to the vet. They did nothing. The owner, Tonja, during a check in call (I called her) assured me that my dog was fine and that there was an incident but that both my dog, which was attacked at her dog daycare was fine, and that the other dog was the problem. Turns out, she wasn't even there. The fact that her staff could leave a dog bloody and with MORE THAN 5 PUNCTURE wounds AND IN OBVIOUS PAIN should tell you everything you need to know. And she vouched for her staff! The owner is a useless, lying heartless loser. Then the owner, Tonja, offered to pay for the vet bill. That was a surprise and I was grateful for her to try to make this right. She even sent me a text with a photo showing a check and said "It went in the post on Friday" - ha!!! TEN DAYS LATER, NO CHECK. At that point I said I was going to sue. And she responded, like the useless, liar that she is, saying that it was all my dog's fault and on and on and on. Nothing about this person is trustworthy or honest. PLEASE DO NOT SUPPORT THIS BUSINESS. Please contact me at dogbite2100 at gmail if you want to know how to get the city to take action against crappy business owners like Tonja at Downtown Doggie Daycare. If you love your pet, don't leave it in the hands of these heartless losers! My vet couldn't put in stitches because my dog's leg was so swollen -- bc the staff at this dog daycare left him like that for so long! THIS IS NOT A REPUTABLE BUSINESS AND IT NEEDS TO BE SHUT DOWN.

AlphA & Omega Dog Training are the best dog-training professionals and there are many reasons for…read morethat. I could honestly not have wished for a better training team. Jay and Billy have provided all of their expertise and resources from the first minute of our free Evaluation session. They are there whenever you need them or have questions, whether over the phone or by follow-ups. They train you and your dog(s) and you know they will be there till the end. We adopted Fevo about 3 years ago and he is a very smart and kind dog. But the training we received from the big chain pet store was not enough to discipline and make him a well-behaved companion. I love this dog like my child and tried taking him out when we went for dinner, to the park or the beach etc. However, he was always pulling on his leash, he was skittish when he heard loud noises, or if there were too many people or other dogs. He became a very anxious fellow and grew protective of his personal space and of us, to the point where I thought he was becoming aggressive. I didn't know what to do. In the mean time, about 3 months ago we rescued little Fay and she has been the cutest, most cuddly little pup. However, she is a beagle; so she has the instinct to hunt and run whenever she sees an open door. Furthermore, as a beagle she perceives food as her prerogative and not a special treat. Therefore, it was immediately evident that "treat training" a.k.a. positive reinforcement training would not work with her. Then one night little Fay darted when she saw the front door ajar and started running all the way to a big, busy street while we ran after her hoping she wouldn't get run over. That's when I knew I had to stop playing around and get professional help. I searched online and came across the AlphA & Omega website and started reading the information about their training. I instantly knew that they would be our dog trainers. Everything I read made sense; you need to "establish yourself as the leader" and your dogs should respect your authority. They must learn you are the alpha and they should feel secure and protected in your presence. This way they will trust you and always listen to you. Not only for your sake and desire, but also for their safety and well-being. So I called Jay, set up an appointment and before I knew it, in our first evaluation session, both the dogs held a down-stay and my jaw dropped. Now we are in our fourth week and I have 2 new dogs. They no longer pull on leashes (even my 85 year old grandma can walk them), they listen to our commands, and they can hold a stay for as long as I want. They are not perfect, yet, but I feel more confident then ever that with some more work they will become the well-behaved dogs I always dreamed of. Thank you AlphA and Omega, Jay and Billy!

Cindy is a God send! She kept my little fur baby and trained her while I needed to recover from…read moresurgery. I could not have asked for more- she treated my baby like her own and kept me up to date with pictures and updates every day. Cindy is a kind human and I am forever grateful to her and her talents. My dog cried when she left Cindy's presence because she loved her so much. Don't hesitate to use Cindy for your dog's needs.

Cindy was amazing with our wayward golden. No fancy gimmicks and no judgment - we received…read morestraightforward and sensible advice that we could use immediately. Our dog is now paying attention and following commands - I still can't believe it! The lessons follow a natural progression and are easy to implement. Thank you, Cindy - we have a more relaxed and happy household now!

My two dogs absolutely love playing with Ruff Days! From park adventures and beach days to caring…read moreovernight stays, I can always trust that my pups are well taken care of. The team is incredibly communicative, knowledgeable, and trustworthy, which gives me so much peace of mind. They get to play with so many dog friends (and even make a few "hooman" friends too!), and I love knowing they're having fun while staying safe. After a full day of play, my dogs come home completely pooped -- the best kind of tired! It's clear they've had an amazing, active day. What really sets Ruff Days apart is their attention to detail -- the team does body checks and always informs me of any skin issues or lumps they notice. That level of care truly shows how much they value the dogs' well-being. I couldn't recommend Ruff Days more!

I can't say enough good things about Ruff Days! Meaghan and her team take care of Finn and Nellie…read morelike they're their own. I've used several sitters over the years, and none have made my pups as happy, tired (in the best way!), and clean as they do here. Every interaction I've had with the staff has been kind, helpful, and incredibly responsive. Moving to St. Pete just a month ago with no local connections, I was so anxious about finding trustworthy, loving care for my dogs--especially because Finn is blind and older, and with a lot of travel coming up. I feel so lucky to have stumbled upon Ruff Days! It's such a relief to know that while I'm away, my dogs are safe, loved, and genuinely having a blast. Meaghan is truly the heart of it all. It's clear she and her team are passionate about what they do--and it makes all the difference.

Becky is amazing and knows her stuff! Would highly recommend her for in person training or virtual…read more She helped me and my family navigate some tough times with my young male Rottweiler over the phone and via online communication. She helped us implement a plan and gave us great training tools when it came to my dogs interactions with children and guests. We now live harmoniously together and don't stress about our pup and our kids or having people over. Life is better for us because of Becky and my dogs happier too! I am truly grateful for her and I will definitely call her again if I need any other help.

Becky is great with any dog. Dogs really respond to her well. I highly recommend any classes or…read moretraining!! Five Star!

I've worked with Shari and Jim as a veterinary student and veterinarian. I'm also a client of…read moretheirs. They do a fantastic job with my pets! I'm extremely picky and a nervous mom, but they put me at ease. Having a pet sitter who is also a Certified Veterinary Technician is such a comfort! I know that they will alert me or get my pet treated the second they notice anything wrong. They monitor food intake, behavior, elimination and anything out of the ordinary gets reported. They also take care of my home, my plants, gather the mail, etc. Shari even called me once because I didn't ask her to feed my fish, and she wanted to make sure I hadn't forgotten. They are trustworthy, reliable and most importantly, my pets LOVE them.

Cheyenne did amazing work with my 90+ pound German Shepherd puppy. We were struggling with walking…read morerespecting boundaries and holding commands especially when she became larger. My puppy came home after the 2 week boot camp a different dog. She has learned how to chill and relax we are having great walks together and hang out time has become more enjoyable.

On March 16th, 2024 we sent our 8 month old dog, Luca to be trained by Cheyenne Two-Axe at her…read morefacility, Canine Behavioral Training in South Elgin. We gave her $3,860 for a 28 day program. From the beginning she knew we were going to be in Florida visiting family for 7 days during the time he was in Cheyenne's care. We gave her a collar with an airtag (she even commented on how it was a good idea). She assured us everything would be fine. We received videos of training every couple of days. On Monday, March 16th 2024 I received a phone call from Cheyenne who was frantic and said that she had lost our dog Luca. She said she went to go get water and left him outside in her fenced yard for no more than five minutes. He was not wearing the collar with the airtag we provided. I asked why and she stated because he was in a crate and they don't have them wear collars in the crate due to safety concerns. I understand and agree with the safety aspect, but every dog expert I talked to said he should have had his collar on the moment he was out of the crate. After looking at the training videos she sent me again Luca was not wearing his collar in any of them. At this point, she said she was unsure of how he got out but would inform me of what was going on. She later stated that one of the latches of the gate was flipped up and that's how she thinks he got out. I asked if she had cameras and she stated she did not. She posted on local Facebook groups and so did I. I was still in Florida at this time and reached out to Illinois Lost Dogs who assisted me in putting together a flyer which I sent to Cheyenne. I also had some family out looking for him and sending flyers. Throughout this search it was very clear that Cheyenne was not sure of what to do. I was communicating with ILD and they were providing guidance which I then communicated to Cheyenne. I was basically running dispatch from Florida. I did not sleep for the next 8 days. I would message Cheyenne every morning and normally it took about an hour to get back which she stated she had to take care of other dogs at her facility and then would flyer and do what was needed. She did send several texts that she couldn't express how sorry she was and she would find Luca and "do right by us". I never wrote anything negative about her or her facility until now. I had my brother looking in the area (which he missed time from work in order to do so), I had a family friend volunteer her time with a scent tracking dog, and was constantly on socail media tracking sighting. We had a few sightings here and there. Cheyenne did find a drone operator whom she paid the first time. On Wednesday Cheyenne texted me that she was still willing to help, but that she had spent over 1k to search for him and couldn't financially do anymore. My family and I had spent over 2k at this point ourselves (plus the cost of the training), but I said I understood. Through talking with different organizations they said that it did not seem that Cheyenne was equipped to handle the situation and that I needed to take over the search. We cut our vacation short (not that we were able to enjoy it anyways) and spent $1,500 to get a last minute flight to go home. Once we arrived home Cheyenne let me know that she would help as she could, but would be deferring to me to lead the search. We came home early Thursday morning and were basically out all day every day until he was found Monday. When we arrived at the facility on Thursday, Cheyenne was out getting lunch and left Luca's stuff on a table outside of the door of the facility. Upon inspection, we found there was a hole at the back of the fence (picture below). I will be honest, I did not disclose this to her until later because I did not want it to affect us finding Luca. I bought flyers, 4 drone flights, multiple cameras, and supplies. Cheyenne did say she would help as she could, but something happened with the tire on her car.There were days during our search where I did not hear from her until I messaged her. Thankfully we were able to find Luca. Including the training, flight home, and various expenses we were out over 10k. When we first discussed repayment, she disclosed that her insurance lapsed because she didn't get a notice from her insurance company, in my opinion that's the responsibility of the business owner. She was able to somehow get it reinstated, but had no clue regarding her coverage or how it worked. She also was shocked when I said there was a hole in the fence. She still feels that he got out by lifting the latch but agreed that it was not suitable for a training facility and was in the process of replacing it. We ended up receiving a little over $4,800 for our expenses but was told her business was likely closing as a result. She has refused to do anymore. EDIT: Cheyenne is blatantly lying that we asked for 10k in pain and suffering so I have included an email where I actually said I was willing to take less than our expenses.

I take my dog Spirit there when I go on vacation and he loves it…read moreThey spoil him. When he realizes where he is he wags his tail and gets excited. The best part is they do his nails and groom him. We also use the vet there so he gets his checkups regularly and his shots are kept up to date!!! I love love it!!!

Very clean establishment All staff and doctors are awesome…read moreAnd the staff at the kennels are top notch they really care about your animals