Mike and all the staff are great. They truly care about your pets needs. It is great having a…read morelocal pet store that is not some big box store locally. The staff all truly care and they do their best. They usually have just about everything needed. For fish lovers they have some of the healthiest fish I have seen.

Everything they have pets they have feeders for pets and the birds are so colorful. I was really…read moreinterested in the snakes I thought all the pythons were super cool and everyone there is so friendly

The employees are very helpful and also I like the fact after you buy so many bags of dog food,…read moreyou get one free and they also have free samples every day, which is very much appreciated

A nice local place to get pet food, bird seed, and other items for pets or animals. They have lots…read moreof options and choices to make. Prices are fair maybe a little higher than the big box stores but it is still a great place to pick up items. The people that work there are always friendly and offer help to carry items out to your car. I will continue to support this local business.

Excellent staff Ben is very knowledgeable and professional everywhere you look in the store, it's…read moreclean and full of life. And happiness, it's almost like a zoo. We will be back & thank you kindly Paul, the owner was there. What a pleasure to meet Merry Christmas to you all. We look forward to coming back there the plants for the aquarium, fresh water are excellent quality the guppies came in from Asia and the quality is so beyond excellent. I can't wait to go back and get another aquarium going. Thank you all Chris and Dawn

Customer service was great! The guys were very knowledgeable and the selection of products were…read morereally good.

They treat you like you own the store. Ruby loves walking around the store and she gets treated…read morelike a queen.

The store is extremely clean, you are greeted at the door no matter how many customers are present,…read moreThere are sales but not as many on large bird items. I never joined because I thought they were only for four legged family members. Low and behold there was a sale on the last of the large parrot food, but I had to be a member to take advantage, so I joined. I will return with hopes they will be better stocked.

It's good to be out and about today as I've been ill. Hubby and I stopped here with our two pups to…read morepick up kibble and treats for them. The spoiled twosome loved the attention and the treats. We also picked up a new female Betta.

This was my third pet store stop while looking for Stella and chewy kitten food which I found…read morestrange that the other two pet stores in Oak Creek didn't carry. I asked one store why they didn't stock it and I was told that it's a cooperate store and SC is a local company made right in Oak Creek so the can't offer it, makes no sense to me when it's made blocks away. I could not find SC kitten food so I asked the young woman where it is, it's in a side isle display out side of the cat food area but she took me to it. I'm glad I finally found a store that had what I needed

Well, even after hearing all the terrible rumors about this company, I stupidly fell in love with a…read morepuppy I seen on their website and had to go meet him myself. Drove here today from Chicago to deal with absolute nonsense. First red flag - no prices on any animal in site, leaving a lot of room for scams and immediately creating a sense of mistrust between myself & the employees. While inquiring about purchasing a puppy, one woman had informed me that she did not have knowledge of the prices of the puppies, but I could play with the one I was inquiring about. I quickly denied, as I have no desire to fall more in love with an animal with a ridiculous price. I seen another employee close by, the woman told me the price of this dog was $9,000, but on sale for $6,000. SIX THOUSAND DOLLARS. I could not believe it. These animals are living in containers, displayed in the most inhumane way possible. The puppy I drove to this location to meet had feces all over his cage and body, that he'd apparently been rolling around in. Another dog was throwing himself into the walls of his enclosure, desperate to get out for some play time. I'm completely and utterly disgusted by this establishment & I will NEVER return to another location. It's no wonder all of their locations were permanently shut down in the Chicagoland area, the mistreatment and overpricing of these poor animals ensures that they will never find a forever home, at least until they've grown some and got a big "discount" sticker on the front of their window. (Which I also observed).

Puppies were in such a small kennel. Two were fighting and you heard one puppy scream then the…read morewoman opened the door told them no then kept them in the same cage. The guinea pigs and rabbits were caged together? The worker told us the guinea pigs were rabbits... The ears gave it away honey, they're two completely different animals.

Bad customer service, and the dogs come from puppy mills. Don't waste your time! The owner is very…read morerude. Doesn't want to tell you about the dogs. Don't even want you to see the dogs unless you pay. He tells you to go on the Internet instead I mean, don't you want to get to know your your future puppy? Don't believe the four stars it's all a lie and plus your dog is sick. A lot of people been complaining about sick dogs

I purchased my Gizmo from Pawtime three years ago! He's my love bug! Never had a bad experience!read more

The staff were very nice and knowledgeable. The place where the animals were kept was clean and…read morefree from odor. When I'm ready for another pet I will consider going here first.

I had 10 kittens I needed help finding homes & I called this place 3 separate times in Aug, the…read more18th, 19th & the 24th & still to this day, NO ONE has returned my calls! I left detailed voicemails. It's so hard to find help trying to rehome kittens & had I left them in a box in an alley somewhere, that would've been considered inhumane. But all the shelters I reached out too, including this one, offered no help or assistance. They don't care for real & the only real option is to just leave them in a box by their front door. If you're looking for help to rehome or surrender any animals, this definitely isn't the place!!

If I could leave not a single star I would. This place is absolutely disgusting. It smells awful,…read morethey had three giant tortoises in a small plastic bowl with absolutely no room to move and one I thought was dead. The poor white python was in a tank with absolutely no room and the tank was caked in snake skin. So sad and sickening.

I love this place. Such an amazing variety of aquatic pets and reptiles. Best I've seen! The owners…read morereally care about the animals they care for. Very knowledgeable and willing to share it! I would definitely recommend this place to anyone interested in fish or reptiles!