I loved this cute store! Happiness is truly a pet (new family member). I was familiar with them…read morein Illinois and was very happy to see them located now here in Indiana. Us Hoosiers welcome you!!! Ericka was very kind and professional, and she was able to answer all of my questions. All of the puppies looked so happy, and very well loved and cared for. I would definitely recommend them just based on the quality and beautiful breeds. They show so much love and care to your new potential family member. Some of the puppies looked like they were actually smiling! They have everything you need and more! They are located in the strip mall with Stracks, Walmart & Five Guys, Verizon & Baker's Square. If you have extra blankets, newspaper, or towels please feel free to donate! You can also purchase while you are right next door and drop them off. The puppies will be very appreciative!

The ladys at Happiness is Pets are racist and hate their lives so they take it out on customers. My…read moreboyfriend and I (I'm the girlfriend) went on April 19, 2025 and were so excited to see some dogs. We saw this one dog that caught our eye the most and asked if we could see it. The lady with the blonde hair and nose ring (did not catch her name but probably is Erika or Casey based on other similar reviews) said with a hostile voice and demeanor, " so we actually don't let people play with the dogs unless you have intentions on buying them". Why would she assume we wouldn't buy a dog, we're not the ones working at a pet store? So I told her we did have intentions on buying a dog. After this, my boyfriend confused the name of the dog breed for another and the employee thought today was dog school 101 for Shiba Inu's (the dog we wanted to see) in an incredibly condescending way but I figured at least she was nice enough to explain the difference so I let it go. After this, we said we were still interested in seeing the dog and she asked for our ID which is no problem and then we waited in the play area. 2 seconds later, she comes back and says, "I'm actually refusing to sell you a dog today please get out". When I tell you all I could do is laugh because I had only seen "Karen's" in the wild on my tik tok FYP page but to experience one in person I was honestly speechless. We asked, "why?" And she said "I don't have to give you a reason, you guys are just having a bad attitude" and of course we're not going to waste our time arguing with a miserable person and when there are other WAY BETTER pet stores to give our business to so we left. After the encounter, my boyfriend and I felt it was appropriate to report her to the store manager. But honestly this story gets even better, so just wait! I called the store and asked to speak to a manager and I told her we were just there and I wanted to make sure it was not the lady that "serviced" us and asked her to identify herself. Well she claimed to be one of the managers so I told her exactly what happened, and then she proceeds to say, "I was there the whole time and she has the right to not service anyone she feels like. You guys had a bad attitude from the very start." And I said I wanted her to explain how we were having a bad attitude, I was genuinely confused and she said she didn't have to give a reason to which I said now I feel like we're being discriminated against and then she hung up on me. The manager was incredibly biased and did not even give us potential customers a chance to discuss our side on what happened and dismissed everything that we said. Both lady's at this pet store were the most unpleasant and unprofessional people I have ever, unfortunately encountered. I have been on both scales of superb customer service and not the best, but Happiness is Pets is the worst and it does not even come close to any other bad experience. I guess if you're not their ideal customer with a "certain" look or don't tolerate their disrespect when they don't talk to you like a decent human they will choose to deny you service. My boyfriend and I will happily buy a cute little dog from elsewhere:)

We purchase all of our pet food and snacks from here. Their products contain no fillers and…read moreartificial chemicals. All treats and food are manufactured in the USA. Our two dogs love them. Bentley's offers a rewards program, too. I enjoy shopping here because it's relaxing, very neat and organized, and the staff are helpful and friendly. You can find items here that Petco and PetSmart don't carry. By the way, Bentley's offers food, treats and toys for kitties, too! Love this store'

Attention everyone!!!!!! I moved here 4 years ago and I finally found a DOG GROOMER who knows what…read moreshe is doing. Sara at Bentley's in Schererville nailed it. I have two Australian shepherds and cutting them is not an easy task because you can't shave their double coats. Sara did a phenomenal job giving them a clean looking cut and shaped them so perfectly. They have the cutest wiggle butts, like bunny rabbits. She did everything I asked and more. Exceeded my expectations. She has amazing skills. If you need your dog groomed do yourself a favor and go to her. Thank you Sara you are our new groomer forever.

The best pet store around! Ted's has two locations. One location is in Lansing, Illinois and the…read moreother is this one here in Schererville, IN. This particular store is fairly new. It's a bit bigger than the Illinois location with a wider selection of pet needs. You can find quite the range of all pet food and supplies for dogs, cats, birds, etc. The store may also sell other pet products for animals not listed, its best you call ahead of time to see if they have what your looking for. The customer service is awesome! The staff is very knowledgeable in all the products that are sold here. Your greeted with a smile and offered help to find what your looking for as soon as you walk into the store. The quality of pet food that your going to find here is far better than your local pet store or department store that sells pet food. The selection of dog food here is enormous. I am a proud owner of a beautiful female American Pit. She is 6months and I only like to give her a specific brand of dog food (DIAMOND). I have been to a lot of stores to try and purchase this particular brand and no-one carries it. The quality of this brand is amazing and I want nothing but the best for my girl. I am so happy that Ted's is around and I can only hope that they continue to expand and open up many more stores. Pets shouldn't be limited to a few choices in food. Ted's also offers other services such as pet grooming and training. You might want to call ahead of time to schedule an appointment. Other accessories are sold here as well as far as pet frames and coffee mugs with animal pics on them. II definitely recommend this store to anyone with a pet.

My first time there are use the pet self wash Very nice…read moreplace- spacious area to wash you pet. Staff was friendly. Would've liked to check out the the rest of the store but unfortunately my dog is acting up!

I brought my dog in for grooming and he came home with red, irritated eyes and was pawing at them…read morefor hours. Even the next day, his eyes were still bothering him and had noticeable discharge. That's not something I expected after a grooming appointment and it was honestly concerning to see. On top of that, his haircut was uneven and not what I expected from a professional service. Overall, I wasn't satisfied with this experience.

My dog was taken there today and came home looking like a skinned cat. The body was supposed to be…read morecut low but yet took all of the hair from his ears and tail as well. Ears look like a pig ear. I was disappointed when he was brought home. The manager Jen and store manager Lenny only offered 50% off next cut. The look great guarantee of money back was not offered. What a waste of time and money and the groomer needs to be retrained.

They treat you like you own the store. Ruby loves walking around the store and she gets treated…read morelike a queen.

The store is extremely clean, you are greeted at the door no matter how many customers are present,…read moreThere are sales but not as many on large bird items. I never joined because I thought they were only for four legged family members. Low and behold there was a sale on the last of the large parrot food, but I had to be a member to take advantage, so I joined. I will return with hopes they will be better stocked.

I never heard of this store in my life but I came here with my girlfriend assuming they had some…read morekind of birds for sale which they didn't have at all but this place does sell a bountiful amount of bird merchandise that I didn't expect to be sold. Overall, decent store. They got bird feeders, bird baths cheaper than Home Depot and Menards.

My five year old son recently became interested in bird watching...and by interested, I mean…read moreobsessed. We bought a feeder and seeds elsewhere but had little luck in enticing our fine feathered friends into dining at our little birdie café. ::Cue loads of disappointment:: A little internet searching uncovered WBU so we headed out to see if someone there could help us troubleshoot our ornithological shortcomings. My son and all his eager questions were met with patience and enthusiasm. The woman in the store gave us some seed suggestions but didn't push a big up sell--which may have been tempting for someone else given my son's obvious enthusiasm. In any case, we left with a different type of feeder, some new birdseed, and renewed enthusiasm. As luck would have it, the new seed brought all the birds to the yard (...and they're like, it's better than yours ). Definitely a win for WBU! We will stop in again to refill our seed stash and another feeder (or three)...

It's good to be out and about today as I've been ill. Hubby and I stopped here with our two pups to…read morepick up kibble and treats for them. The spoiled twosome loved the attention and the treats. We also picked up a new female Betta.

This was my third pet store stop while looking for Stella and chewy kitten food which I found…read morestrange that the other two pet stores in Oak Creek didn't carry. I asked one store why they didn't stock it and I was told that it's a cooperate store and SC is a local company made right in Oak Creek so the can't offer it, makes no sense to me when it's made blocks away. I could not find SC kitten food so I asked the young woman where it is, it's in a side isle display out side of the cat food area but she took me to it. I'm glad I finally found a store that had what I needed

Excellent staff Ben is very knowledgeable and professional everywhere you look in the store, it's…read moreclean and full of life. And happiness, it's almost like a zoo. We will be back & thank you kindly Paul, the owner was there. What a pleasure to meet Merry Christmas to you all. We look forward to coming back there the plants for the aquarium, fresh water are excellent quality the guppies came in from Asia and the quality is so beyond excellent. I can't wait to go back and get another aquarium going. Thank you all Chris and Dawn

Customer service was great! The guys were very knowledgeable and the selection of products were…read morereally good.

The employees are very helpful and also I like the fact after you buy so many bags of dog food,…read moreyou get one free and they also have free samples every day, which is very much appreciated

A nice local place to get pet food, bird seed, and other items for pets or animals. They have lots…read moreof options and choices to make. Prices are fair maybe a little higher than the big box stores but it is still a great place to pick up items. The people that work there are always friendly and offer help to carry items out to your car. I will continue to support this local business.