Staff are very conscientious and explain procedures clearly. Everyone is compassionate and really…read morewants to ensure the best pet care without a family incurring high costs. Appointment scheduling is very easy. Med orders are convenient.

After having a terrible experience with a different Vet and loosing 2 dogs in 4 months I started…read moretaking my new German Shepherd to Ridge Animal Clinic 3 years ago. I am so glad I did, I had been sold a very sick 9-month-old puppy. If I had stayed with my old vet, I'm not sure she would still be with me. I must say I feel very confident in taking her to Ridge Animal Clinic. From the owner to the vet assistants, the ladies at the front desk and the various veterinarians I want to say they have been patient with all my questions and concerns, they explain her test results and any plan for treatment that may be needed. When I go to an appointment I try to remember to treat the staff at Ridge Animal Clinic the same way I want myself and my dog to be treated. Remembering they are there to help us.

Bentley is 8 years old and has been lethargic lately. He sounds hoarse when he barks and has…read moregastrointestinal symptoms. He's been so miserable that we brought him here. We waited about an hour and 45 minutes. The veterinarian was personable and examined Bentley. He provided 2 options to determine a diagnosis. We decided to have x-rays, blood and fecal tests, etc. to obtain a diagnosis. It took another hour and a half of waiting for the process completion. The cost was pretty steep at $965; however, I can't imagine not doing everything I can to help one of my dogs who becomes ill. I care deeply for them (I have 2 dogs) and vowed to care for them when I got them. Some would call me crazy but that's how I feel. I'm committed to helping them whenever possible. The good news is the tests are negative. Bent has food allergies and tracheotomy issues. We are going to put a body collar on him and remove everything from around his neck. I am then going to change his diet to ensure no foods are included that cause allergy issues for him. He's allergic to fowl, kibble, and particular treats. He was prescribed probiotics and metronidazole. I'm looking forward to helping him heal. Needless to say, I'm glad he's going to be okay.

My pup injured her dew claw. We went there to have it looked at. They were super professional and…read moregot us set up in an exam room. They got Harper all patched up and sent us home with a crown.

We brought our 12 year old Golden Retriver to the Munster Animal hospital two weeks ago. As we…read morefeared, there was nothing medically that could be done for him. The compasion and care we received made a horrible experiance just a little bit better.

I wish I could give this place zero stars. I am deeply hurt with the outcome of this place…read more Yesterday I brought my dog in for surgery and they let him go right after the surgery knowing the stress that would be put on his body from moving that much and I was very surprised because they didn't want to have him stay vernight to watch and see how he's doing and the same night my dog passed. The surgery was 2200 and I don't think we should've paid for that especially since my dog passed from complications after his surgery.

I had such an AMAZING experience with Dyer Animal Clinic and it's all thanks to Chevy Stevens! I…read morecan't say thank you enough! I reached out looking to adopt and this clinic was everything I could ask for. I love the professionalism and the drive to want to help animals in need of a family. I was able to adopt a cuddle bear named Phantom. Ive been with him for three hours so far and it's already been a lot of fun. The process was way smoother than I expected. They did all of the work for me! Phantom was ready to go with his shots and already neutured. Chevy was excellent at communicating and helping me adopt the baby that was perfect for me. Forever grateful to DAC

I'm leaving this review to document an incident involving veterinary technician Sarah Spadoni and…read morethe clinic's office assistant, both of whom created an unnecessarily hostile and unprofessional experience during my dog's visit. This review reflects my experience during that visit and the aftermath. I want this on record because the clinic declined to meaningfully address it, and I believe incidents like this only escalate when no one speaks up. My dog, Chop, has been under the care of this veterinarian for years, and I've spent nearly a lot on his medical. I am deeply invested in his health, which makes the experience all the more shocking. 1. Confusion About Role During the Visit During my visit, technician Sarah Spadoni spoke in a way that led me to believe she was the actual vet. She referred to "her clients," provided medical guidance, and presented herself as the authority during the conversation. Because of this, for about a week afterward I believed she was the new veterinarian at the clinic. I later understood that she is a veterinary technician, which made the interaction confusing to me. Veterinary medicine has clear professional roles for a reason, and during this interaction those boundaries were not very clear from my perspective. During the same conversation she questioned where I obtain my dog's heartworm prevention and expressed concerns about medication obtained outside their clinic. In that discussion she said she believed the medication might not be legitimate and questioned whether obtaining it outside the clinic was legal. I left feeling that if I didn't buy his treatment from them specifically, it might somehow be less effective in preventing heartworm. She also asked about my home location and said she wanted to know the exact area where I live so she could inform her "other clients" to avoid walking in that area due to potential heartworm concerns. That request made me uncomfortable, as I don't want my location shared with others. Overall, the interaction left me confused and uneasy. 2. Medical Advice Later Contradicted Ms. Spadoni provided information that was later contradicted by a veterinarian. Being wrong is one thing; providing information with total certainty is another, especially when pet owners trust staff to know their limits. 3. Improper Handling and Interrogation At one point, my dog was held by staff while my mother and I were questioned as if we were being investigated. This was not standard communication or restraint. It felt improvised and unnecessarily adversarial. 4. Accusations from the Office Assistant When I attempted to address the situation with the office assistant, it escalated immediately. She accused me of negligence and of essentially causing my dog's past heartworm infection "on purpose," despite clear medical records, imaging, and years of documented care. She also made comments that left me with the impression that maybe my dog should be handled more roughly because he was "poorly behaved," something no licensed veterinarian has ever claimed about him. This level of escalation without listening is alarming, especially given my long-term commitment to this dog's care. Why I'm Writing This This review is not meant to start a debate. It is intended to establish a public, timestamped record of what occurred. If future clients report similar behavior, they can reference this documentation. Veterinary care requires competence, clarity, and appropriate boundaries between techs, managers, and veterinarians. Those boundaries were not upheld here, in my opinion. I am updating this review because new issues have come to light, and I believe it's important to have them documented for both myself and others. Let me also preface this by saying that I had no issues with Dr. Ferrell herself, as she has always seemed kind and considerate toward Chop. My concerns are specific to the behavior of the technicians and the office assistant. The day after the incident, the office assistant called my mother, apologized for how she and Ms. Spadoni handled the situation, and asked for Chop's care to resume. While I appreciate the acknowledgment of mistakes, we declined and chose to move to a new veterinarian. Months later, after repeated attempts to get us to return were declined, the clinic included commentary about our interaction in his medical records that I believe was inaccurate and did not reflect what occurred. I was concerned it could complicate his care with other providers. Thankfully, the new vet did not rely on those notes. These actions have raised serious concerns. I have contacted the Indiana Board of Veterinary Medicine and the BBB and am prepared to escalate further if necessary. We have now found a vet who specializes in Chop's breed. My dog has had a difficult life, and the last thing I would ever do is put him in the care of people who made his care more difficult than it needed to be.

I needed a new vet for my 11 year old, 20 plus pound, black puma size cat. Since we moved to our…read morenew home, Carbon has hidden in the crawl space for months, till we got him out and checked up. Then he lived in the bathroom, on a pet warmer pad for hip pain. Then this spring he moved to a spot under the kitchen table, sulking every day. This not the cat that greeted us, when we got home, or meowed for pets, or to let me know the food bowl was empty, or needed fresh water. This was no life for my dear friend. My current vet had a change head Vet doctor. The feeling there was not the comfort I once knew, and if I had to put Carbon down, I needed a vet that understood quality of life issues for a cat. I know this will sound silly to many, but this is a life I assumed responsibility for. So I went to Yelp, and searched. I found a review from 2012. A total stranger praising an unknown vet with great personal care. I was short on money, and worry sick for my friend, so I called and explained my situation, and got an appointment. I and my 9 year old brought Carbon to a old looking building, I have driven by for decades and never noticed. The staff greeted me warmly, and placed us in a room. They have 7 in house cats that freely roam and visit with you, if they feel like it. This put me at ease, and calm my nerves. The junior Vet and been there for years, where the senior Vet I believe just celebrate a 70th birthday. We discussed my concerns, and agreed on lab work and treat for possible UTI. Finally I got to stay with my friend, during his lab work. My daughter went to play with the house cats. Signed a paper, that I agreed to pay the rest in full in 2 weeks. Well no improvement. Had another appointment, but just could not bring myself to cart with scared, big butt, with claws, sharp claws out for another visit. Carbon is quite sweet and a gentle giant. I met with the lady vet, and we discussed my concerns-no need for more testing, nor x-rays. I thought-well I will bring him back to say good bye. When this most brilliant of vets suggested anxiety/stress, and placed Carbon on an antidepressant. I am a RN, and this never crossed my mind. Well 2 months, and lucky to get a pill in every other day, Carbon is moving about the house, asking for pets, and following me. he has decamped for the bathroom once more. We could not me more delighted!!!! I highly recommend this little office, along a well traveled road in Hammond IN. Remember-do not judge a book by its cover. I left a vet office, with all the bells and whistles, and no appointments needed, for a place full of caring, and support. Thank you stranger, from 2012 for your Yelp review. You saved my dear friend. I wish you and your pets well.

i had to put my 14 yr. old dog to sleep friday, The heart break was bad enough without the rude…read morecomments made by the vet, plus when I ask if she was hurting him after she jabbed him 3 times with the kill shot after leaving the room and returning 3 times she replied "YES". She needs a course in MANNERS and COMMOM SENSE. NOW his memory goes with her rude and insenitive remarks and the hurt she caused along with the implication his condition was my fault.

I've seen all the negative reviews. I disagree...The vet here Mrs. Amram is an actual caring,…read morefur-baby loving person. She has helped me nurture wild CH kittens back to health when everywhere else rejected them when they showed signs of CH. They were in bad shape, one even had a botfly! She was the only Vet that actually helped these little guys I was trying to save and she barely charged anything for all the work she did on multiple visits, knowing I was just helping to get them ready for adoption. I would not judge her on her staff. As for a rabies shot, it's a law regardless of indoor or outdoor in order to register your animal. I personally have 3 snowshoes and 1 Siamese, I trust this vet over every other in the area. She isn't about the money she is about what's best for the animal. I have also waited longer- why because she has to take the K9 cop first, they are on the job and need what they need immediately. I have no issue waiting when it's someone in service!

Dr. Amran is a wonderful vet. She is knowledgeable, gentle and caring. She puts your pets need…read morebefore $$. I recently had an emergency - The EVCC emergency vet clinic in Highland was NO help and spent hours misdiagnosing my dog. Which delayed his treatment. Dr Amran got him transferred to her, worked with us most of the day to save his life. I am deeply grateful. The staff is a mixed bag of helpful, grouchy, assuming, kind and caring. -But aren't we all.

What can I say, we have been a patient of Dr. A for a LONG time and would never consider changing…read more The staff and doctors are thorough and, kind, and caring. We have been to all the 3 clinics and can't rave enough about all of them.

This was our 1st visit and my sweet Samantha took right to the entire staff. Dr. A was very…read morethrough. This is a vet clinic I have been looking for - they care for their clients just as much as if my fur baby was their own.

I took my dog here to get her annual checkup. As soon as I walked in the door, we were shown our…read moreexam room. I felt so embarrassed, as we were walking to the room, my dog decided to poop on the floor. The techs were very nice and offered to pick it up for me. The vet was very nice and was able to answer all my questions. He then to take my dog to the back room to get her shots. A few moments after that we were done. The vet even gave us a welcome bag since we were new to the place. It had a leash, a folder to keep track of vet visits, and a sample size of Heartguard plus. Overall, our visit was very seamless and the bill was so much cheaper than our vet in Chicago.

The facility was very clean, staff was so caring and friendly and took their time to explain…read moreeverything. Would definitely recommend and, if needed, would visit again.

Was very nervous about our dog's surgery. After talking to Dr. Stephan was totally comforted. He…read moretook his time explaining exactly what he was going to do. I can't recommend anywhere better to take your pet. From the front desk to the surgery staff everyone was wonderful. Dr. Stephan was very knowledgeable and took his time with us. After surgery he personally called to tell us how it went.

VOC has a wonderful staff that makes you feel comfortable and confident in these tough decisions…read more Trying to guess what is best for your pet is not always easy, and if something is not done right, it can lead to devastating results. VOC has always given us the confidence we need, knowing that we are receiving nation-wide renowned care from Dr. Gendreau and his staff! Thank you for helping our furry family friends!