I was there with my dog for a quick nail trim. They took me as a walk-in (I did call first to ask),…read morethey were kind and patient with my dog and I was in and out quickly. Very affordable prices. They don't take the dogs to the back, you can see them working, will come back soon!

The best nail trimming experience for my cat! My girl is very skittish and a little bit spicy, but…read morethey were patient and calm with her and they definitely eased both our anxieties about trying a new place for a nail trim. They're also some of the nicest people you'll meet- very kind and welcoming! My new go-to place & I'll be recommending them to everyone I know.

This facility offered me a discounted rate of $400 for 10 days for two dogs on Rover. Since it was…read morediscounted, I wasn't able to go through with them on the app. I mentioned that I had special instructions for my dogs, and they were okay with that. Almost everyday they sent me a mini 5-second clip of my dogs outside, which I appreciated. However, I am giving them 1 star due to their unprofessional communication and possible lack of care of my dogs. Communication with this facility was consistent, and they always responded promptly. However, oftentimes their communication sounded rude/condescending and were not professional and clear (see pictures for reference). For instance, they sent me an instructional text explaining where to park upon arrival. When I got there and couldn't find the "driveway" they were referring to and texted them for clarification, they responded with "instructions explain how." They also asked me how I was paying and when I told them with "card," they said they cannot do card at the moment (this should have been previously communicated, not when I am on the way to their place). When asked to extend the dogs stay, they gave me an incorrect rate amount and blamed it on how early it was in the day. In addition, I had mentioned to them that I am providing them extra food for my dogs just in case when I handed my dogs over to them. Upon the end of their care for my dogs, they mentioned that there was extra dog food and that they threw it away as this was their protocol. While they offered to reimburse me for the wasted food, they should have communicated this ahead of time so that I would have known not to provide any extra food. Additionally, due to privacy concerns, they would not let me see the environment of their house or where they would keep my dogs. This was odd as every dog sitter on Rover I had been to welcomed me into their home and allowed me to see that my dogs would be kept in a clean environment. It appears that my dogs were not given enough water and were possibly fed incorrect food or were not being supervised when eating. As soon as I brought my dogs home from their care, they ran straight to the water bowls and kept drinking water after refilling them twice. Then, one of my dogs rushed to go outside and had terrible diarrhea. For the next few days, she had uncontrollable, non stop diarrhea (inside and outside the house). I understand that dogs can have stomach issues due to boarding anxiety. However, my dogs have been boarded so many times at various facilities and have never had any issues. I do not recommend this facility. They cannot guarantee dog safety, provide reassurance of a clean dog environment to the owner, and communicate professionally. Update: I had previously given them 2 stars, but because of their lack of professionalism with their response, I am reducing it to 1 star: - I had communicated about my dog's diarrhea the following morning because I wanted to wait and see if it was just anxiety related (one off situation) and wanted to give it 24 hours before reaching out. - Also, their instructions state to pull into a driveway and there is no mention of what type of payment they accept. - I had mentioned that I was providing a lot of extra food just in case when I handed over the dogs.

They did amazing with my boy! My favorite thing is that he was able to be separated from other dogs…read morebecause he isn't always the friendliest! I received photo updates daily! Great response time! I will def be using them again!

Terrible. Awful. Reprehensible. Filthy. Unkept. Disheveled. Repulsive. Sad that this place…read moreadvertises pet care, and is in fact not providing what is advertised.

I was at the car wash next door and you could hear the dogs barking, howling and whining like they…read morewere in severe stress. It was 102 degrees outside and no one was at the business tending to the dogs. We were able to get in touch with an employee by phone who was going to check on them. I have no idea how long or why the dogs were barking and howling but heard enough to rate this business low and know I would never give them my business.

We bring out dogs here every couple of months to get their nails trimmed. Everyone is always…read morefriendly and we trust they will get the job done. We have a weenie dog and if you know, you know He hates having his feet touched, and they are always great with him. We are always in and out.

These guys rock. I moved to Kerrville but still drive back for my babies baths and nails. Bree and…read moreJodi been making their lives special for over a decade. They know everyone's quirks of which are many and work to get past them all. One of the big chains told us they could not do our dogs because they are difficult. Bree lies to us everytime and says they are perfect angels. We know better but its a testament to just how good puppy power is!

Wonderful place! I have taken my cat there several times to have caps put on her claws to…read moreprotecting her from scratching me. My dog, Missy, has been there for grooming several times. The follow my cutting instructions very well. She comes home happy and not at all anxious oe bothered by the experience. They also are not as expensive as other groomers..Happy Place. M.Bailey 5 stars *****

Best Persian cat groomers in town. My cats have had "bad" haircuts and good ones. Who cares? It…read moregrows back. My cats are happy and Pet Bath and Beyond helps them to control their mats. I recommend their services to everyone who will listen.

I Galactic Grooms! Just went to their new location on Briggs and while it was a bit farther away…read moreit was definitely worth it! I have two giant schnauzers and Amanda and Joe are amazing with them! We've been going to Galactic Grooms for over two years and have never been disappointed! The service is why I keep going back! There was a review about them having an answering service. I've never had that experience every time I've called the owner picks up. They are super accommodating and I love that they get to know their clients! I can't say enough good things about this place. #SupportLocal

We have only taken our chihuahua here for a shower and nails. The first time was totally fine and…read moreokay but not what we were looking for so we started taking her somewhere else. Once we heard of the new location however we decided to give it another try and take our new baby shih tzu here as well as our chihuahua. When we picked up our babies nothing was immediately wrong just our chihuahua smelling a bit odd. However as the days went on we noticed that our chihuahua started accumulating bumps on her skin and our shih tzu had a horrible rash on her rear end. Nothing was wrong when taken to the vet just rashes due to an irritant they concluded. We tried giving a try but it was just completely disastrous.

My cattle dog Sadie has a lot of anxiety with strangers but this is no problem here at Dee's…read moreGrooming. They immediately put her at ease and get the job done so fast and for an excellent price. No matter where I live in SA I will make the drive for them because the service is excellent. This is the only place I can get my dog to walk through the door and remain calm.

They do a wonderful job! My elderly dog did well with a bath and nail trim! Affordable prices.read more

So very kind to take the rescue dog first thing this morning. Very happy with the wash and hair cut.read more

we love wash shake wag. i've been bringing my frenchie here since she was a pup and we've had great…read moreservice every time.