Cancel

    Open app

    Search

    Pet Supplies Plus Knoxville - Mountain

    4.1 (14 reviews)
    Open 10:00 am - 6:00 pm
    Updated 1 month ago

    Services - Pet Supplies Plus Knoxville - Mountain

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Pet Supplies Plus Knoxville - Mountain Photos

    More like Pet Supplies Plus Knoxville - Mountain

    Recommended Reviews - Pet Supplies Plus Knoxville - Mountain

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Long read. I need to vent I visit the Pet Supplies Plus in Knoxville Tennessee on Harvest Mill Way and have for approx 15 years. We breed and raise Maine Coon kittens And we purchase all of our supplies there. Along with Maine Coons, I have three dogs as well. I spend a lot of money at that location and today I had an experience that will lead me to take my business somewhere else. I am working in Kentucky and I login under my account on Pet Supplies Plus and Pay over $300 for this applies that I need to have my husband pick up. When my husband arrives this afternoon, he confirms he is there to pick up the order and confirms my name, takes out his drivers license to prove his identity And the clerk ask him for the last four digits of the card number that was used to pay for the online order. In all of the times that I have done this exact thing they have never asked me for that information. My husband calls me ask me for the last four digits of the card number and I give them to him. They refuse to let him have the order because he does not have the physical card that I used to pay and place the order with online in his hand. Their reasoning, is they have "changed their policy Due to theft " I politely explained that I logged in under my pet supplies plus account and his last name is the same as mine. I have verified the last four digits of the card number, and this is far from theft. Would someone give their drivers license if they were doing something illegal? She refuses to let him have the order. It was a huge inconvenience, but I told them to just cancel the order. If my business is not worth more than this to them. I will take it elsewhere. I live approximately 3 miles from that store but at this point I do not care if I have to travel 20 miles out of my way I will not spend another red cent with Pet Supplies Plus. I reached out to their corporate office to no avail.

    My water dragon rescue

    See all

    Photo of Kim C.
    0
    26
    0

    2 years ago

    Business owner information

    Photo of Customer S.

    Customer S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Support A.

    Support A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Support A.

    Support A.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer S.

    Customer S.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Pet Supplies plus is awesome. Dana is the best. Wish I could think of cashiers name. She was absolutely the best.

    Business owner information

    Photo of Support A.

    Support A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Autumn P.
    276
    10
    2

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Support A.

    Support A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lori W.
    3323
    1338
    2035

    11 years ago

    Business owner information

    Photo of Austin H.

    Austin H.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Support A.

    Support A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Support A.

    Support A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam S.
    0
    68
    5

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Austin H.

    Austin H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Pet Supplies Plus Knoxville - Mountain

    Review Highlights - Pet Supplies Plus Knoxville - Mountain

    I ordered some ear cleaner online for curb side pickup.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Pet Stores 408 times last month within 15 miles of this business.

    Verify this business

    The Dog Stop - Knoxville

    The Dog Stop - Knoxville

    (4 reviews)

    Very professional. Owner answered all our questions in care facility and care. We look forward to…read moretaking our little four legs there to have a play day to see how it goes.

    I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

    Strictly Feathers

    Strictly Feathers

    (13 reviews)

    Gwen and Lisa are terrific, and I won't go elsewhere unless they don't have it or can't get it…read more Regarding other reviewers of children, I've seen nice kids there, but I've also seen Gwen have to interrupt conversation with me to admonish young children to keep their fingers away from the cages/birds cause they WILL BITE. Instead of getting your feelings hurt, shop for an exotic bird pet with children OVER 12, and you should not have an issue. Kids under 12 should stick to parakeets. Love this place!

    My husband and I have a couple of sugar gliders and bird/cat toys are great for them. We decided to…read morestop in here in hopes of finding some good toys and/or branches for them to play and climb on. The store isn't all that big but they sure have a great assortment of birds. They all looked healthy and definitely well taken cared of. The toy section was decent however t didn't have anything that we were looking. But as I was walking towards the back of the store I found a cubby full of java wood branches. These branches are similar to what you would find at a national pet store like Pet Smart and Petco but these were much larger. Also, the prices were pretty good. We ended up purchasing a couple and our little guys love them. When we walked in the owner was there and greeted us. There were a couple of guys working in the back but they never greeted us or asked us if we needed anything. There was another lady there that was helpful and she was the one that answered any questions we had. Would definitely come back for more toys in the future and maybe a bird someday.

    Pet Supplies Plus Knoxville - Mountain - petstore - Updated June 2026

    Loading...
    Loading...
    Loading...