I had my dog boarded at the dog stop maybe 4ish times. What I initially liked about it was the add…read moreons they had. My dog can't play with other dogs so I liked that he got to do something fun each day. One time I picked him up and he was covered in pee - which tells me they were not giving him enough chances to go to the bathroom. Not to mention, he was supposed to receive an exit bath which clearly didn't happen. I had to throw out everything and immediately come home and bathe him. They also forgot to send home his medication. I spoke with the owner, he apologized and offered a free exit bath next time. Since they still had his meds I decided to give it one more chance. I dropped him off for boarding and when I went to pick him up no one was at the front desk so I waited. I could hear someone screaming in the back and loud banging noises. Finally she came up to the front desk sweating and looking disgruntled (like she was just yelling at dogs). She saw my face of shock and she put on a smile and was overly nice and complimenting me. She went to go get my dog and when she was in the back she AGAIN started yelling and banging on something telling the dogs to "shut up!!!" I got my dog and left asap. She is not the type of person you want to leave your dog around - her anger towards them was scary. Dogs bark - that's just how it goes. There was nothing to make me believe the dogs were doing anything wrong other than barking because she was primarily yelling at them to shut up and be quiet (as if that would help). DO NOT BOARD YOUR DOGS HERE! You have no idea how they are being treated and if she would do that knowing someone was standing right on the other side of the door - what would she do when no one is watching?

I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

Fast and friendly. Picked up treats, toys, Sophie, bowls, vitamins, and a whole bunch of other…read morethings. The manager is usually at the checkout. They are never too busy to answer questions or lead you to the right place in the store to find what you need.

This PetCo SAVED ME today. My poor pup was skunked last night and this was a first for me so I…read moredidn't know what to do. Add that to the fact that I live in an apartment with no yard or hose access and I didn't want to bring her inside to bathe her in the tub and stink up the apartment. I did my best to clean her up outside and she slept on the balcony all night. I called around this morning and since it was a Sunday a lot of places were closed or fully booked. Called this PetCo a little after 10 and they got her an appointment for 11!! I was thrilled. Staff was all incredibly nice, especially since my dog doesn't do well with other dogs. I am so relieved and thankful! They even trimmed her nails which she desperately needed. Thank you thank you thank you!!!

I had a great experience when buying PURR & POST CATROPOLIS CAT FURNITURE. I was looking for…read moresomething that my Maine Coons would not tip over and WOW did I find it!! I had never heard of Agri Feed Pet Supply but took a chance. Chris helped me on the phone and gave me a better description of the Catropolis but it is even better than his description. An awesome piece of furniture totally carpeted and wicked heavy. You really get what you pay for. The way it was wrapped for shipping was awesome. Everyone I have spoken to at Agri Feed has been more than helpful. I am so glad I took a chance and ordered from them. Their Purr and Post Cat Furniture is the best I have ever found. Thank you Purr and Post!

Great price on pine pellet that I use for cat litter. The staff is very friendly and helpful !read more

l have taken 2 different dogs here years apart. The first time for a complete groom including ear…read moreplucking & nail trim. Lousy job. The woman acted very nervous even touching him. He was NOT an aggressive dog. Year: 2014. The second dog was new to me. I had adopted her from YWAC. Nonaggressive & sweet. Went to PerSmart trying to keep things low key for her. First trip I asked that her nails be trimmed. Minimal if anything done. Next visit wanted ears plucked. Looked like they cut(!) a bit of hair or of each ear. Year: 2023 I've never been back.

This review is for Lou at Petsmart on Morrell in Knoxville…read more Dear Lou Bentley is extremely grateful for his training! Especially when the other day he got out of his harness. He started running but his mom yelled his "emergency word." Bentley came straight back! Thank you so much Lou! I couldn't believe it how that worked out

The staff is always helpful and friendly. Their sale prices are usually good. And they have coupons…read morethe the monthly flyers that are 10% off $40 for the first half of the month, $10 off an amount the last part of the month and they have a grooming coupon for each month. They have a pretty good selection of dog food and treats.

A great place for any type of pet. Clean and well stocked. Had my two Goldendoodle's groomed, very…read morehappy. I will be back!

They are so sweet. I went a couple months ago to get a cake for my dog. And got coopers mix for him…read moretoo and he still has it three months later. I do want to preface my pup is a really picky eater so I doubt he will eat all treats lol

Immediately upon walking in, my dog and I were warmly greeted. You will find not only an enormous…read morevariety of bakery treats (was excited to see Polkadog treats too), but they also carry a massive selection of toys that range from tuff chewers to snugglers. We love that their treats and baked goods are made in-house. They have something for all dogs, whether they have food allergies or older dogs who need something softer to chew. Our little dog LOVES their banana nut paws, blueberry mutt muffin, and their cheesy howlers. Friendly and super helpful staff as well. Had such a great experience and highly recommend River Dog Bakery.

Petland of Knoxville is a mini theme park of pet supplies…read more My 11-year-old son got his 1st pet Syrian Hamster from Petland of Knoxville. Thanks Petland for helping my son, to be the best pet parent ever. Christian at Petland has always gone above and beyond costumer service each time we visit Petland of Knoxville.

Visited to look for a new family pet but could not believe the horrible conditions these animals…read moreare being kept in. As soon as we walked in the stench hit us in the face. We had been here before and never seen it this bad. All of the animals were filthy, dogs covered in poop, drinking pee from the bottom of their cages through the grate, begging to get out, the gerbil's cages needed to have the cages cleaned, there was bird poop all over the floor even by the door, the birds were screaming to be let out as soon as we walked near. I've never seen anything like this before. We left as soon as possible and will not be returning.

I have been going to Wild Birds Unlimited across the US for decades. It has always been my happy…read moreplace.. However, it is always a downer experience at the Knoxville store... it is a drab store and the workers seem uninterested in birds in general. While further away, im getting a new membership from the nashville store, prices are cheaper too.

The membership pays for its self the seed and help are great They can help you pick out what you…read moreneed to enjoy watching birds in your backyard

First time I have been to a self dog wash in Knoxville. The store was clean and the staff was nice…read more But comparing to other dog washes that I have been to in the past, this was a little disheartening. Walking in, the staff did inform me that there were no towels available, as their machine was broke but they had dryers that were available. They don't offer any brushes or scrub brushes to clean your dog with. Their take? "Well if a dog comes in with parvo, we don't want other dogs to get sick." Which I get that, but if a dog does come in with parvo, in the dog washes, it is highly contagious and the dogs coming in could still get it. Parvo is killed with bleach or another strong industrial cleaner and the staff didn't use bleach/strong cleaner (from what we could see) after we were done with the dog wash. Also, other dog washes have stiff rubber dog cleaning tools and steel brushes that are extremely simple to clean. The shampoo & conditioner probiotic is mixed together and extremely watered down. But the smell was decent and the additional spray cologne post wash was nice. For $17...I guess it wasn't too horrible. And the dryers worked fairly well. So, while this place is not my favorite place, in a pinch, it could still work, as long as I remember to bring everything necessary.

MK was so helpful when I visited in-store! They answered every question I had about fish and is…read morevery knowledgeable and kind. I had a sick betta fish and they helped me give him a new life! I couldn't have done it without their help. The store also has a great selection for more exotic pets. Love it here!