Logan & Staff are great with the dogs. They are always happy to be there. The No crate policy and…read moreaccommodating each dog to their individual needs and/or anxiety, while playing with them and letting the dog take their time to get adjusted, not forcing anything on them just makes sense and exceptional care.

They always treat my "complicated" dog with care and kindness. Staff is super friendly.read more

I took my dog here a couple times, and the last time he went, he was bitten. Things happen, but…read morewhen we picked him up, it wasn't mentioned at all. We found out because we was acting off and had a bump, so we took him to the vet. The vet shaved it down and revealed the bite. The disturbing part about this is that it wasn't mentioned. This either means the employees witnessed it and said nothing, or weren't watching the dogs/didn't hear my dog yelp when it happened. We've attempted to email twice with no response. This is our last attempt to show something happened. I don't recommend taking your dog here as it's pretty disturbing that a bite was never addressed. You want to take your dog somewhere they'll be happy while you're not with them, and this experienced has not been reassuring that the Dog Barn provides that.

I took my 3 yr old minnie aussie here today for his first grooming appointment. He went in shabby…read moreand came out looking like a new dog!!! She did an amazing job with him. The groomer was great, she came out and talked with me to get a feel for what I wanted her to do before she took him back. We will definitely be back!! Thank you to The Main Groomer

LOVE everything about each good human who works there and how fabulous my standard poodle looks…read morewhen we leave. They take the time to be patient and kind to her and me! They are SUPER busy so follow the rules... be on time, cash or check only, and DO maintain their work on your precious pet yourself in between appointments, by at the very least brushing/combing. It is just COMMON SENSE. Your pet suffers if you don't. We feel very lucky to be a regular customer and will be for years to come. We have just added another standard to our family and she starts there in the coming weeks. They genuinely ADORE the pets they take such good care of. Ask them if there is anything you can do in between appointments to make their appt with your pet easier. Grooming a dog is hard work, and they all work hard.

We recently moved to the Medway Area and thought we would give this place a try for grooming. They…read morewere great! The dogs came home smelling fresh, groomed or as we call it de-furred and nails dremel versus clipped which is hard on our dogs. The provide great service at a good price and well worth it. As a side note, I have a bad knee and they even came out to help with our two labs.

The grooming was fine but he was still very wet so we needed to dry him at home. We really wouldnt…read morehave minded this but the staff member was very rude to my husband when he tried to talk to her prior to the appointment. We will probably find somewhere else next time.

Amazing job! They were patient with my dog and did a great job! Highly recommend Fluff it!read more

I am so grateful to Fluffit Pet Spa. My small dog had a bad first experience being groomed as a…read morepuppy which made him very anxious and difficult. I couldn't believe how well Victoria and Chelsea handled him. They took almost two hours to allow him to get comfortable and be groomed and returned a clean and handsome dog. And they come to you! I highly recommend Fluffit Pet Spa.

Wide selection of the best foods, with great pricing, and friendly staff! Love their rewards…read moreprogram and promotions. My go-to source for all my dogs' needs!

I like the dog washing station; we did use it once this Summer, but we usually bring him to Masha…read morethere for a full grooming. Masha is very good with my nervous dog. The staff here is always nice! They greet you and make it an appealing place to shop, both socially and in terms of the offerings. The store is very tidy and not cramped. You can take your dog in to pick out a bone or other treat. That way, he can have a positive association with the place and not just be freaked out about grooming time!

Our dog, Harlow LOVES the Dapper Doggie! She gets nervous at groomers where there is a lot of…read morecommotion and rushing. The groomers at Dapper Doggie are kind and gentle and the first time so came to pick her up she was napping in the lap of one of the staff who was holding her after her groom. Harlow has a positive association going to the groomer and I'm deeply grateful that I can trust she is treated with so much love and patience there. Great communication and wonderful grooming skills; the only groomer we use now!

From the owner: Officially open for business July 8th!…read more The Dapper Doggie is dedicated to keeping your furry friends looking and feeling their best in a stress free pet grooming environment!

Christy is always wonderful with our two cats. One is a very challenging pet to groom and she is…read morealways able to handle her temper with ease. I am so happy to see Christy come over to Dtails. What a great addition to your team!

Always do a great job with Maeve! She is skittish about having her paws and face touched, but has…read moredeveloped so much trust that she loves to go to be groomed now.

I've been taking my cat here for many years. When new owners purchased I stayed on and so glad I…read moredid. Not sure about previous comments of not answering phone. Never an issue for me.They've been great. My cat was difficult during exams and nail trims. They were so kind and able to make the visit less traumatic. When my cat became ill a few weeks ago, they helped me through my heartbreaking decision to have her put down. Compassionate and supportive staff. I highly recommend them!

This vet was adequate from 2021-2023, but were recently purchased by a corporate outfit and I do…read morenot recommend using them. Since the corporate entity took over, they have not been able to receive phone calls or change their voice mail... for 6 months!! My cat gets prescriptions that keep him alive, so about a week before we run out, I try calling, shocked to still hear a message saying they'll be out of office in October. After emails, texts, calls, and Facebook messages, I finally get through with about a day to spare, and they barely get my prescription in on time before a weekend, the new years holiday, etc. After the third time going through this, I started seeking other vets, but needed one last script before the new vet would take over. I finally got through and spoke with the vet who agreed to the final prescription, but said I needed to get the cat an annual physical (typical corporate attitude/ get the client to pay as much as possible before doing the necessary service). When I arrived to pick up the pills, there was no communication or intentional miscommunication between the desk and the vet, so they tried to rope me into an immediate appointment, which I turned down, and they asked why. Reluctantly, I told them that I'm switching vets and was just here to pickup. The situation escalated, tho, and the desk said I'd need to speak with the office manager, who was confrontational. Among other things, the manager said they couldn't update the phone system because it hadn't been approved by the corporate headquarters. I was so disappointed in this vet's services. Firstly, they should have sent an email to clients stating that the office had been purchased, there were staff changes, and the phones were broken, but there was nothing of the sort. Who wants to deal with new personnel you've never even heard of or been introduced to? Very unprofessional. On top of which, the staff was rude, the manager was confrontational, they repeatedly tried to price gouge me on appointments and pills, I couldn't get them on the phone for 6 months, communication is nil, and so on. Generally I'd say that the corporate atmosphere is incompatible with doing a good job here.