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    Pet Supplies Plus Salem

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - Pet Supplies Plus Salem

    Bath and groom only

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    10 months ago

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    WAG Grooming Salon & Spa - TeamWAG

    WAG Grooming Salon & Spa

    (17 reviews)

    Thank you Alyssa Woodman for taking such great care of our dogs! We have 2 high maintenance German…read moreshepherds, and Alyssa does an amazing job of getting them groomed well while managing their anxiety. The dogs always leave happy, healthy, and clean!

    What I try and do is delete reviews that are no longer true as to their great service...it's my way…read moreof not bashing people but staying honest...or I don't review them at all. I will most definitely badly review places so I can warn people of terrible experiences. The good ones, I always try and report as well because we all want to know the bottom line on where to go. With this place I was nervous because with my pets I'm protective and picky. There was a wait to get in but the reviews made me do just that. I'm happy to report this establishment didn't disappoint. It's attractive for sure but that's not the deciding factor in any way. Aside from first visual impression which is above board as far as cleanliness and beauty...the first impression of the staff was also wonderful. They were knowledgeable and welcoming. The end result was a perfect series of cuts (I have multiple dogs of different breeds) and I loved that the first step in their spa day, which is a bath...is in an area where you can watch through a glass wall. It's clear the salon is run well and I'm personally not going to skimp on care and skill to go up the street to a chain establishment to save a few dollars for my dogs...who are most definitely family members. If you are concerned about safety..competence as well as final result and you aren't looking for a cheap fix...this place is perfect. They aren't over priced..but they aren't Walmart either. You get what you pay for and I'm very happy to have found this salon!

    Petco

    Petco

    (44 reviews)

    Absolutely terrible experience at Petco. Went in wanting to buy ONE neon tetra to go with the fish…read moreI already have, and instead of helping me, the employee immediately started interrogating me about my tank setup like I was applying for a mortgage. Meanwhile, half the tanks in the store had dead fish floating around, so maybe focus on your own fish care first. The woman working there insisted I "needed" at least 6 neon tetras, even after I explained I already have 3 black tetras and the neon tetras I already own literally came from THEIR store. Felt less like actual advice and more like a push to sell me another 3-5 overpriced $15 fish I didn't want or need. On top of that, the employees acted like customers were interrupting their social hour. Barely helpful, rude attitudes, and completely ignorant customer service. If you hate helping people that much, maybe retail and animal care isn't the job for you. I'll be taking my business elsewhere from now on.

    It's my son's 12th birthday & he begged me for another hamster, the 1 we had for years passed away…read moreover a year ago, so I said yes. We had everything at home, all I needed to buy was food & fluff stuff! He takes his time & he & his sister pick the hamster, I go & ask the woman working to help us & she asks about the habitat we have, I explain that we have a HUGE habitat at home & how I've done extensive research on hamsters & I'm aware they need deep burrows etc. She refuses to sell it to me, which I thought was extreme, since the conditions in which they are kept in the store are horrid. I go outside & call another Petco asking if its allowed & they tell me that no, she shouldn't refuse to sell me a hamster! For all she knows a customer can tell her what she wants to hear, I actually showed her the home i bought from petco btw, but now she said because it's wire cage so I explain that I'll make a habitat with a bin like she explained & still she openly refused to sell him to us, it's getting later, I had to drive 25 miles to nashua on empty & finally got him a hamster which btw, is living large. But who does she think she is? She also walked away from me in mid-sentence to help another customer who had interrupted us, and never came back over!

    Pet Supplies Plus Salem - groomer - Updated July 2026

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