I stopped in to check out birds and supplies. Horrible odor of ammonia from all the animal waste…read more Birds kept in dirty, tiny, probably 12"x12", cages with a dowel perch and no enrichment. If reptiles are their specialty they should stick to them. Birds especially need clean air and environments. They should lead by example of what good bird care looks like. I asked if they were always in those little cages. "Unless they want to come out" was the answer I was given. SMH Of course they want to come out! Please do better Petfection.

First I would like to give a shoutout to "Kenny" what a spectacular employee, very knowledgeable…read more I would like to explain why the loss of 1 star and there's 2 reasons, one is because the gentleman behind the counter and a man talking to him, looked at me and my girlfriend when we walked in and said something to one another , looked back at us and laughed. Very rude, if he was the owner.... Also because smell of ammonia due to pee off the rodents that they sell. It burns though my nose like acid. I love to support my local businesses I feel sorry for the other animals that actually reside in the place has to endure the smell. The exotic animals were great to see and to hear from Kenny on how to take care of each and everyone. Loved the parrot that would keep saying "Hello"

Walked in, and was greeted right away. The atmosphere of the store was so relaxing,…read more You can shop for all your puppy needs, or kitten needs. They sell food, treats, toys, litter, feeding bowls, and even training items. They have a groomer in there store. They care so much for there puppies, and kittens so they make sure the puppies and/or kittens go to the right home. I just walked in to see what the store was all about, I have 2 cats. I so badly wanted to adopt a puppy or even another kitten. So after a nice amount of time at the store, I had to leave before I would come home with another pet.

I bought a new dog food and was told that I could bring it back if my dog didn't like it as long as…read moreit wasn't more than half empty and I could get a replacement recipe. I asked specifically before I bought it because my dog is a very picky eater. When I brought it back after 16 days (not only did she not like it, it gave her diarrhea), both workers told me I could NOT get a replacement and called the owner who told them that the best she could do was offer me a 10% discount on another bag. WHY would I buy another bag from there when they don't honor what they promise just to get your business? I am done with that place. I don't know how they're still in business.

Looks like a new dog! We accidentally left his harness there and they called and held it for us.read more

Well Emma screamed the whole way down as she is indoor cat n hates carrier. Joseph took care of…read moreher July 18. The whole staff were so friendly team players. Very impressed. Our first time using them. Very great service! Highly recommend. 5 stars and will be repeat customer!she looks beautiful and nails are Way perfect! Thank you Joseph! Ok She slept all night in her bed.....never happens. The 'road' trip and 'spa' day knocked her out. You and staff are Amazing. Ty

Would have left a photo of how horrible conditions this place is in but the second a phone was…read morepulled out by someone i was with we were snapped at telling us to put it away since they do not allow photos. The second we walked into the building it was already very off, they were kept in a cramped little wood box in the middle of the store and the employees were watching us in a very hostile way. The dogs did not seem to like the employees and actively avoided them, especially since the few of them in the site were yelling at them to get off of each other. Very sketchy place and seeing many reviews, I would recommend staying clear of this place.

Sick, contagious puppies!!!! Beware. Heartless business…read more Only care about making money, certainly not the animal's welfare. Dogs from here are ill. This place just sold me a sick puppy and then does not want to pay 9for the vet visit and te sting that diagnosed what she was sick with. Wich by the way is highly contagious. I will say that I was offered payment ONLY for the meds to treat her. The expense for her medication is by the way, minimal compared to the total expense we have incurred this far. The testing our veterinary DR did, was to diagnosis the infectious parasite that she IS sick with. Without the test she would not be getting the correct medication. They twist your contract and claim that visiting the vet, and testing are not reasonable. Of course they have informed us that we are welcome to return this sick baby back to them, but we are committed to seeing her through this.

The owner, Gizelle, did an outstanding job with my two dogs!…read more She is a great outstanding groomer who really cared about my two dogs and they look great when she was finished!! I highly recommend them if you are looking for a groomer in the East Stroudsburg area!

Very conscientious groomer..does not overcharge if your dog isn't perfect when you bring him inread more

This is a great local neighborhood store. For a smaller store, they have a lot of great inventory…read more The food prices are good and always have my supplies in stock. The employees are friendly and helpful. The store is always neat and clean. Highly recommend.

Our Pet Supplies team in Pen Argyl is friendly and helpful. The store is clean and LOCAL! If you…read morehaven't been, you should - it's great.

Watched my 2 dogs, they enjoyed their stay and are happy when they visit. Facility is clean and…read morethe owner is pleasant and informative.