I stopped in to check out birds and supplies. Horrible odor of ammonia from all the animal waste…read more Birds kept in dirty, tiny, probably 12"x12", cages with a dowel perch and no enrichment. If reptiles are their specialty they should stick to them. Birds especially need clean air and environments. They should lead by example of what good bird care looks like. I asked if they were always in those little cages. "Unless they want to come out" was the answer I was given. SMH Of course they want to come out! Please do better Petfection.

First I would like to give a shoutout to "Kenny" what a spectacular employee, very knowledgeable…read more I would like to explain why the loss of 1 star and there's 2 reasons, one is because the gentleman behind the counter and a man talking to him, looked at me and my girlfriend when we walked in and said something to one another , looked back at us and laughed. Very rude, if he was the owner.... Also because smell of ammonia due to pee off the rodents that they sell. It burns though my nose like acid. I love to support my local businesses I feel sorry for the other animals that actually reside in the place has to endure the smell. The exotic animals were great to see and to hear from Kenny on how to take care of each and everyone. Loved the parrot that would keep saying "Hello"

Gabrielle was excellent. I highly recommend Mountain Mutts. Reasonably priced personalized puppy…read morecare.

Customer service is horrible and not professional I will never go there again! The lady did cut my…read moredogs hair okay. When i did ask to make an appointment for a different day for my other dog she said she was to busy and rude about it!

i went to TSS to buy wood screws. They only sell them in large quantities I don't need 50 of them…read moreand you needed a star bit to screw then in instead of a philips head! Not a very good selection of merchandise.

Absolutely love this store. The staff the inventory is always full and the fact that I can get my…read moredog seen on a Saturday. Vet clinic is amazing.

I came here after reading reviews online plus they were able to give me two appointments back to…read moreback for two separate dogs, one was mine the other was my senior mother's dog. The day after our appt the vet called me first thing in the morning kindly giving me the results of tests they had taken the previous evening. The staff did not push for decisions to be made immediately instead allowed me the time necessary to think through my beloved puppy's health outcome and all the staff even showed concern for both my wonderful furbaby and myself. They worked with me teaching and providing medicine so that I could be attentive through the weekend. Which I thoroughly appreciated. Although the outcome was not one that my heart liked I made the decision with full information including cost, potential prognosis and other alternatives. I honestly felt as though I was provided all of their knowledge, test results, understanding and compassion. The place is very clean, well organized and schedules are kept timely. I travel full time and they could not soothe my intense heartache yet everyone that I interacted with at this location made my puppy going to the pearly gates sooner then I was ready ease my grief a very small bit. Nothing will take her place and time alone will endear the memories moreso yet I truthfully feel indebted to all the of people at this facility for being the shoulder that I could depend on during this difficult time.

Everything has gone well. Staff display genuine concern for our fur baby. Their hours are tricky,…read morebut when in normal situations, the Staff is friendly, welcoming and supportive. My pup was recently neutered. His post op was so good, pup didnt even know anything happened. A perfect recovery. The have a great reminder system for busy people to not overlook upcoming events. The Dr. was extremely insightful with some abnormal problems I was having. All my visits have been above expectations. Very clean and comfortable environment, lobby and exam rooms. I highly recommend Dr. Dymund for her exceptional surgical skills. I place 100% trust in this organization. Especially when decisions are to be made in confusing situations.

Apparently, they closed up June of 24, not there. Facebook page stated after 15 yrs their lease was…read morenot renewed, too bad great service.

I really have to question the motivation for the one negative review. I cannot imagine anyone who…read morehas actually been to Skoogy Do's would be critical of any facet of it. Mandy is so kind and loving to the animals and does such a great job making our beautiful little dogs even more so. I also have never seen the shop being anything other than orderly and clean. The prices are very reasonable and the service is incredible. I am only sorry that we are in the area one month per year. We don't have this quality of pet service in Florida.

I found myself in a difficult situation, needing to care for a family members Macaw. When…read moreattempting to retrieve him from his habitat, he became scared and unwilling to leave. After several days of attempting to have him leave his habitat , I knew I needed help. I contacted Ana and she came through. Ana with a helper came to the residence and was able to remove him from the habiitat and put in the carrier,, for transport. Thank you Ana for your assistance, your help was greatly appreciated.

ZERO STARS! BIRD OWNERS PLEASE READ BEFORE BOARDING!!! I am writing this review to warn other bird…read moreowners based on my recent experience. My childhood pet macaw was boarded at Ana's Parrots & Supplies for a few weeks while my family completed a local move. During its stay, my macaw became seriously ill. According to the veterinarian who treated her afterward, she contracted a virus that is typically spread by other birds. She later aspirated, developed pneumonia, and tragically passed away. After discovering the illness, we called the owner to inform her of what happened. Instead of expressing any concern or taking responsibility, she was rude and blamed my mother for the bird becoming sick -- despite the fact that our macaw had never been exposed to other birds in her entire life until being boarded here. My mother spent roughly $2,000 on testing and treatment trying to save her, only for her to pass shortly after. Since sharing our experience, several local bird owners, avian vets, and bird experts in our area have echoed similar concerns about this facility. I truly wish we had known all of this beforehand. Losing a lifelong family pet in this way was devastating. While I can only speak to my personal experience, the lack of accountability and the conditions that allowed this to happen are deeply concerning. I hope this review helps others make an informed decision before trusting this business with the care of their birds.

It hurts to say I will not be returning to this establishment. I brought my 5 month old Italian…read moreGreyhound, Cannoli, to Pocono Peak and now I am furious and disappointed with the service I received. She was seen by another vet prior to visiting Pocono Peak that did her vaccines and I sent the records through Pet Desk their so called "convenient" app to make appts. I was told it would be okay to send records through the email the app provided. Not only is it an email they don't use, but they blamed me for not having received the email with the records. Furthermore, I made an appt to get the Lyme/Lepto vaccine done for my puppy on the 6th of October for a nurse visit. Immediately after the visit I made an appointment for October 27th for the vaccine to get boostered. They gave a "final" DHPP INSTEAD of a Lyme/Lepto vaccine when I brought her in for the appointment. If she was coming in two weeks after to get it boostered it SHOULD HAVE been put in the notes in Infinity (their computer system) what vaccine she would be receiving October 27th so the mistake could have been avoided. When I called about the error they said they never received records (when they were 100% sent) and that I would not be receiving a refund due to it being my mistake not theirs. As a veterinary technician I have been in this field for quite sometime and I trusted this hospital with the care of my new puppy. It's not what you say, but how you say it and them blaming me for this was extremely unprofessional. I highly recommend taking your pet elsewhere such as Barton Heights Veterinary Hospital, Pocono Lake animal hospital or Animal Hospital of Mt. Pocono.

I have been going to this veterinarian for over 20 years, and in the last four years the service is…read moregone down since they moved to the new building. They are not who they used to be. I never get to see the vet doctor Sammy I'm very disappointed in this business. I will change practices for my dog now because the missed diagnosis.

There is plenty of parking. The place is super clean…read more Bring CASH!!! They don't take credit cards. If you don't know there is a huge charge for those credit card processors. When we walked in BuddyG went into automatic tracking mode. Louise - the groomer with whom I had spoken over the phone - remembered our conversation. She introduced herself and was so very pleasant. She was just finishing up with a pup but, took a second to say hello. It might not sound like much but a warm greeting goes a long way!! I explained that BuddyG was 21 years old - blind and deaf - but still very feisty. I explained how I wanted her to approach him and what I needed her to do. Actually went over a list I had prepared as the previous groomer did not do what I had verbally explained and she had verbally agreed to. Lesson learned. I also explained that BuddyG is sometimes afraid of the blow dryer. She was so cool with everything and thanks me for the list as it would make her job that much easier. I let her know that if she needed to take some extra time with him I would gladly pay for it. I am always afraid that he might be mistreated because he can be stubborn AF!! Seriously. But, when I was leaving he seemed very comfortable. Anywho - I am waiting to be called back when he is done. Well she had explained it would take 1.25 hours at the most. I got the call 2 hours later that he wA ready to be picked up. When I entered the salon the look on her face let me know he had been a handful. She charged me a little more - which I was okay with as I had forewarned her - and left her a good tip as well. BuddyG looked FANTASTIC! I actually did a little applause dance when I saw him. I was so happy. We talked a bit. She told me she was surprised he was so agile at his age. He truly is amazing! We took off and told them we would be back! And we will be!

Best groomers in Pennsylvania, very loving and patient and they do a great job and groomingread more