Super easy to schedule an appointment Jessica did such a great job with our pup who can be a little anxious! So grateful read more

(3/5 stars) This was my first time trying the self-serve dog wash at Pet Supplies Plus. My mom and I brought Riley and Amir, and I left thinking, "I'd do this again." One thing that's worth knowing before you go is the pricing. The regular wash is $14 per dog, but Rewards members can prepay for five washes at $8 each, which saves over 40%. If you're planning to wash your dog more than once, that's the route I'd take. They provide the shampoo, conditioner, brushes, dryers, towels, and everything else you need, so you don't have to pack up your own supplies. The biggest downside for me was the setup. You spend the entire wash bent over your dog, and my back was definitely feeling it by the end. There's also no barrier between you and your dog, so when they decide to shake--and let's be honest, they will--you'll probably end up wearing some of the bath yourself. I also wasn't a fan of the towels. They technically provide them, but they're really small and didn't absorb much water. They felt more like they were there because towels are expected than because they actually help. I'd bring an old towel from home next time. Other than that, everything worked well. The dryers had plenty of power, the supplies were stocked, and it was nice not having to clean up my own bathroom afterward. Overall, I'd come back. I still prefer another self-serve wash I use because I like having a barrier between me and the dog, but if Pet Supplies Plus is the closest option--or you're using the prepaid Rewards deal--it's a solid choice. read more

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Big place with many options for food and litter for my cats. I also enjoy seeing the adoptable cats (if only I could take them all home). Staff is always kind as well. read more

Much better trip in. Was greeted right away. Store looked organized. Clean. There was someone upfront as well as someone actively stocking shelves. Had a few questions, was easy to find help. The help actually knew the answers and knew where items were that we needed. (Which was u expected as they are a new brand and not many people have heard of it). Checking out was quick. Membership program worked flawlessly. Cashier didn't make that awkward weird conversation with bad jokes that were almost offensive... younknow the kind. The ones that makes you want to scream "omg just stop talking" seriously the last guy that rang us up - his jokes were insults but he didnt realize it (or care?) This cashier today, was quite pleasant and a considerable upgrade actually. Enjoyed the brief interaction with her. Will return! read more

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Steve Aaron and Michael are top notch employees!! They are always pleasant and very helpful. Thanks for being there!

DO NOY BUT FISH FROM THIS STORE !!! I bought a Beta with permanent swim bladder disease for 22.99. After doing all you can do for 4 weeks this fish is unable to swim. He can eat & float. I was told to bring him back & they would RESELL him if he looks good & he does. Or they may just kill him. Some swim bladder disease is not curable. On top of that when I went back to the sore they said they got a bad shipment and they all were in a " treatment room" !!!! I got a thermometer for the tank to raise the heat while I was treating the beta & it made a permanent mark on my tank. It ruined the plactic viewing side of my tank. do I'm out 79.00 fot the tank & 22.99 for the fish. Go someplace where they care not this chain of pet stores. I have pictures to prove this but it has no place to post. read more

Jeff the groomer always does a great job with our dog and is kind and helpful. One of the store workers, Aaron, was extremely helpful in assisting us with finding the right harness size for our dog, letting us visit the adoptable cats, cashing us out, and helping us carry out our large bag of dog food. Top-tier services! read more

I have been taking my dog here for grooming for about a year now and they are fantastic! Easy online booking with Al la cart options and really good with my dog who is not easy to groom! Zoey looks and feels great and recommend this grooming experience for everyone. read more

Pet Supplies Plus Westerville Grooming - Pet Stores Near Me - Westerville, Ohio

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I am so happy finally found an excellent groomer for my dog Ace . Nikki had patience and did an A++ job head to toe . Thank you for your patience and grooming experience! read more

Pet Supplies Plus Westerville Grooming - Ace feeling great after his blissful bath - Pet Stores Near Me - Westerville, Ohio

These are the only groomers my puppy Doberman will let touch his paws! They are so good with him!!!

Can not say enough good things about their grooming staff- they take great care of my dog!! The store has great deals and fair prices, and they price match. read more

We love our Westerville Ohio PSP store. The customer service, coupled with their very competitive prices and huge assortment of products for every pet and animal have made this our go-to for our pet and wildlife purchases. They work with the Humane Society of Morrow County to showcase their cats and have been successful in finding loving forever families for many years. The franchise owners are focused on enhancing their customer's experience by offering pickup and delivery services as well as providing a customer rewards program. We love our Westerville PSP store - check it out for your pet needs. read more

About a month ago, I had bought a white dumpy tree frog who I had named Kirby. He is probably the sweetest frog who is very active during the night, loud croaking, and always shuffling the plants I had bought him. The guy who had helped me pick out his bedding, food, environment, etc. was very sweet and helpful. I would recommend going there if you are looking to find a reptile. read more

Pet Supplies Plus Westerville Grooming - Pet Stores Near Me - Westerville, Ohio

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Management and staff are always friendly and eager to help you. Good product selection and discounts.

We just purchased this beautiful Kenyon Sand Boa from Pet Supples Plus, and it's also our one stop shop to buy food and supplies for our dog, 3 cats, leopard gecko and bearded dragon. My daughter would live at this store if she could, and every time we come in, she always visits her reptilian "friends". The girls that work here are always accommodating to let her hold animals and talk to her about their care. Everyone is always friendly and the animals are well kept. They have a great supply of live and frozen feeders for your exotic pets and their prices are the cheapest in town. :) read more

Pet Supplies Plus Westerville Grooming - Pet Stores Near Me - Westerville, Ohio

I highly recommend Anna to groom your dog. She is meticulous and sweet and goes above and beyond to make my dogs look amazing.

This used to be our go-to pet store. But, sadly, the friendly employees have been replaced by ones who won't even answer simple questions. They literally ignore you. There is another great pet store in the Kroger parking lot right nearby and also on Polaris near Fresh Thyme. Pet Supplies might save you a few bucks, but it's not worth the hassle anymore. And our last straw today was seeing some questionable (at best) living conditions for the rescue cats that stay there overnight. read more

We have taken our dogs to the wellness clinic and they are very professional and great! Dr. Khullar was very thorough. We were hesitant to take our Wheaton to the groomer because she was matted and afraid she'd be shaved bare naked! However, the groomer, whom I'm sorry I can't remember her name did an excellent job! read more

They always have the friendliest staff and are so helpful in recommending food/ medication for my dog! I've been going to this location for all my pet needs since becoming a dog owner 9 months ago and have yet to have a bad experience! Great work, hardworking staff, great customer service. read more

Great store for your pets needs. They have most of the foods and accessories that you could need for your pet. They also have live birds, rabbits, hamsters, rats, and a basic selection of fish. It's not a big superstore, but they do cover all the basic needs. The prices are always very good, and if you sign up for their rewards program, you always get lots of great coupons emailed to you!! I love great coupons!! read more

Avoid unless you know exactly what you want and where it is. Went i to today to buy a gentle leader. Guy at front did not know what I was talking about. He did ask another employee. Told me yes they have them in aisle five. Asked if they fit them to the dog and told yes. Said I had to go to truck and get dog. I was told I would be met in aisle five. Came back in with dog. No one in front of store. No one in aisle five. Could find no one to assist. So, I will try another pet store and never consider this one again! read more

The staff is always so helpful and friendly. I have found what I needed each time I have visited. The store is always clean and well organized. I am always greeted by staff and they take you to where the item is that you want instead of just telling you the isle or pointing in the general direction. read more

I will not be coming back, This place was the definition of dirty. The workers were non communicative either. I took my dog in, for it is his 2 birthday and was hoping to find a good pet store. I was severely disappointed. There's was dog pee everywhere including dog poop in an isle. There was trash and dirty paper towels left everywhere. The place has a horrible smell and the reptile habitats was shameful. They had large fish in a 1-2 gallon tank very small for their size and other fish were dead in tanks. Isles were very small with a lot of packages crowding the isles. Many broken toys and treats. read more

This was the store I purchased everything for our dogs for 12 years. They quit stocking the food we buy. Off to PetSmart to buy food and treats. read more

There is terrible service and the staff ignored me for ten minutes while just looking at me. They dropped my fish on the floor and didn't even check to see if it was ok. I have been disappointed every time I go in. read more

Excellent friendly service! They have great team and excellent selection too! So if you have pet needs stop in!

Absolutely the best and genuinely so helpful and knowledgeable at the Westerville location, the gentleman that helped me was so fabulous, and knew his stuff. read more

Head over to petsmart and you'll find the same stuff for twice as much. This store is great! They have everything you could ever need for any pet you may have. The staff is also very knowledgeable when it comes to animals and you can tell they really love them. I go in all the time for supplies and recently decided to get 2 ferrets from them (much to my husband's dismay, lol) they are so awesome! Brought them into our vet and he went on and on about how their temperaments are awesome and I picked some good ones. He also said Marshall ferrets are the best BC they always come neutered/descented and vaccinated. Which makes his job easier. I'll be returning to the store for all of our supplies! And to visit with Twinkie and Slinky! But I'm not allowed to bring any more home! 0 read more

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Great store and customer service!! The staff members are friendly and helpful, and the store is always clean. Plus...they have rescue kitties for adoption! Recently, I needed a whole lot of cat treats and food, and had the order delivered to my home. It was a great experience...everything was packed so well and there was even a thank-you note! The store was out of a couple of items I requested, so someone called to let me know and asked if I wanted a substitution (I didn't). These people care about service and they DEFINITELY care about animals! read more

I love the staff here. From grooming to cashiers, I have been greeted, offered help finding items, and the groomers do their job well. The selection of foods and dog toys/treats is plentiful. I also really enjoy the prices. I am happy to make this my go-to pet store for everything! read more

I highly recommend this Pet Supplies Plus location!! The staff is always helpful and friendly -- they make a point of greeting you when you enter the store. Yesterday when I was in the store, I was asked not once, but twice if I needed any assistance!! They have many varied options in almost anything you want to look at -- toys, food, treats, etc!! I love their bulk dog treat area! I like being able to buy just a "few" of something to trial on our dog -- before "committing" to a big bag of them!! And they have "healthy" options -- even in treats! A couple of other "features" in the store that I like are that they have a bulletin board near the entrance where people can post fliers for missing pets, pet associated businesses, pet events etc -- and that they promote supporting local shelters. read more

Very helpful, friendly staff, good sales and specials, and a great selection. They'll go out of their way to find exactly what you're looking for. I also save by getting one of their cards. Some items are pricey, but overall I feel that their prices are competitive or even below most of the other pet store chains. read more

If you are looking for something for your pet, this place just might have it. While nothing spectacular they have pretty much they BEAR necessities one might need for their loving domesticated animal. I just wanted to see some dogs but they didn't have any *frown* read more

Staff is always super friendly & knowledgable. Kids love playing with the fur babies in the front while I shop for the dogs, cat & tortoise we have at home. Prices are cheaper than most of the other pet stores too. read more

The employees were very helpful. The manager waited on me. I was inquiring about something to calm my dog down. He explained all the products and helped me make a decision. The cashier was very polite. The store looked really nice also. read more

We love our Pet Supplies Plus in Westerville. Always friendly and ever so helpful, we feel like welcome and appreciated customers there. Our cats love the giant litter boxes designed for corners and they keep our house cleaner. We signed up for the newsletter and get coupons from that. Thank you Westerville PSP! We appreciate you very much! read more