Our 4 year old Coton de Tulear, Maddie, went to BUBBLES today for the 1st time. Maddie left…read morelooking beautiful and being happy and calm. This is the best haircut she has had since we moved to the area from Virginia in 2019. BRAVO for the BUBBLES team!!!

I'm absolutely a long time customer and every time you've been inappropriate and disrespectful. You…read morewere all aware of the issues each time as I spoke to the employees smack talking me directly and even the owner. Your bad attitude and disrespect are very prevalent in reviews. Your responses are your meager attempt to save face. When presented with the issues directly you gaslight and lie. Just enough in terms of grooming despicable in terms of customer service

Our Coton De Tulear had her 2nd grooming session at Oh You Dirty Dog today. We provide photos of…read morewhat we want Maddie's hair to be cut like on her face, ears, mustache and top of head. There are several positive comments to share. 1. Maddie seems happy to go in and is happy when we pick her up. (YES!!) 2. The groomer is very nice. 3. Price is ok at $60 CASH. The negative is both cuts now, Maddie's head is just cut way to short. It is not even from side to side and the mustache is completely cut off in spite of being told they understood what she should look like. Yes, it will grow back. Yes, we love her no matter her hair cut. BUT -- not what we asked for or how a puppy cut looks on a Coton De Tulear. Conundrum: We have a place that our pup likes yet her haircuts are horrible. Very disappointed.

I would give this place less than zero stars if I could! I…read morebrought my dog here for the first time after moving to the Williamsville area from Tonawanda. I received a phone call 30 mins after dropping him off to say that he had a hole in one of his back legs that was bleeding, which apparently they noticed when they were busy starting to shower him before shaving. When I went to pick him up, they had already shaved half of his chest and one front leg and looked like they were probably working around his body shaving off the worst of his mats. They insisted they'd done nothing and that he arrived like that, but he was definitely not injured, bleeding or partially shaved when we dropped him off! There was fresh snow on the ground and if he had been bleeding profusely when he arrived as they claim, that would have been very noticeable, neither was there any blood in my car where he'd been sitting, and that's because they're a bunch of liars. I went directly from this place to my vets office at Brighton-Eggert Animal Clinic in Tonawanda, and it turns out that it was a blood filled cyst that appeared to have been cut open with a cutting tool. I was also informed that std groomers protocol is to shave off mats prior to showering as the water makes getting matting out worse. The folks at Oh! You dirty dog kept hold of my dog until I paid the $70.68 they charged for not providing a grooming service. I would have expected them to have waived all charges since they did nothing other than hack my dog. They were very clearly lying about injuring my dog and only seemed concerned about getting paid for a service they hadn't actually provided. I would never return to this place if it was the last grooming service on the planet, and would warn other dog owners about how they behave if they hurt your pet! They are completely untrustworthy and dishonorable. It is the lying and their clear attempt to avoid taking responsibility for hurting my dog that upset me the most. If they had explained what had happened truthfully then I would have a different opinion about them, but the direct lying to my face is not something I can accept or abide. Their whole approach was rude, disrespectful and unprofessional. Do not take your dog to this place if you value your pet's well-being. You have been warned! Extremely disappointed with these people in every way. Absolutely disgusting. All in all I ended up forking out $350! $70.68 for a grooming that was never done, and the rest for sutures, anesthetic, antibiotics and pain medication for the harm done to him while here! Thankfully my dog will be ok after a minor surgery, but it's obviously with no thanks to these dishonest people! I thope they go out of business so they don't harm any other people's beloved animals! Update 1/7/2019 following response from owner of business Patricia F: On the contrary, your version of the events is a total fabrication. Remington does not spend time outdoors other than when going to the bathroom or while going on walks. He most definitely had no burrs as you repeatedly described. That is total BS! He does get a lot of matting primarily because he licks himself a lot when left alone while we're out at work. His injury was from a blood filled cyst that had been cut open, not from a scabbed over previous injury as you describe. The fact that 4 out of the 10 current reviews of your business are 1 star reviews is very telling. As is the manner of your response to each of those reviews. I only wish I'd have checked Yelp before phoning to make an appointment then I'd never have done so. Clearly there's a history of causing injury to dogs at your business, or is everyone just making things up? You can make up whatever story you like after the fact, it doesn't change the truth. I stand by my review 100% as an accurate reflection of the actual events, which I felt compelled to write in order to warn other people about. In response to your nonsense about charging for service provided, do you think that the $70.68 you charged was warranted for a half shaved chest, and a couple of hacked paws? After discovering what really had happened to cause him injury, there was no way on Earth I'd ever entrust any animal to your care again. Remington has since recovered and has received an excellent grooming at Bubbles Pet Salon & Spa in Williamsville, the whole experience of which was like a night and day difference compared with the experience at your facility. Your attempts to try to portray yourselves as caring animal people is inconsistent with the rude, adversarial, approach I experienced first hand. Remington is indeed a sweet affectionate dog with a mild temperament. That part is true. Most everything else you wrote is like reading a short story from the fiction section of your local library. Other people can discern the truth for themselves, but they can't say that they haven't been warned!

We've gone through a few big chain groomers and YETI chose Jessy at 1st sight! We are at least 8+…read moreyears in her taking care of our Maltese! Jessy has guided me into being a loving DogMom! This dog was not supposed to be mines but my husband & son... Yeah, I took over with everything and my lil fur baby must be pampered and looking good! YETI always comes out looking like the love interest dog from l Disney's " It's A Pets Life!" She worth the price and she just knows to make you feel at ease about them being in her care! Staff are professional. Establishment is clean and has natural treats, cloths and more stuff to spoil them ! Book and you won't be disappointed. Jessy can be flexible but please read her contract! She's transparent with no surprises in price or recommendations. I'm grateful for finding her! I'm a loyal customer!

I took my Standard Poodle puppy to Jessy's today. I am more than happy! They were professional &…read moreaccommodating! My puppy looks amazing & I look forward to a long relationship!

It's that time of year where my baby needs a professional bath. I come here because my little Lucy…read moreis timid and trusts Danielle. Pampered Paws costs are consistent with todays market. I like to make my appointment via her website - fast and easy. You can count on her timeframe for being done as stated. I will continue to be a loyal customer.

Danielle was great!! I will definitely be bringing Yogi back again. She did a great haircut on…read moreYogi. It was our first time with her and she made the process very easy. I highly recommend you check her out.

Alicia has groomed my Ragdoll cats several times and we have all been very happy with her services…read more She is very gentle and caring and the cats come home relaxed and gorgeous.

Alicia is completely incompetent at her job as a cat groomer. She advertises herself as being able…read moreto work with cats but she is scared of them. Her website lies about her skills. She says: "I know that cats can be "difficult" but I have a way of handling them that keeps them calm throughout the grooming process." In reality, she refuses to see cats who may be "difficult" because she is scared, unskilled, and unprofessional. She first saw my Persian cat a couple months ago, who was matted due to a skin condition. She was unable to do the job herself. She called me and my husband to help her, along with her manager. I contacted her for another appointment when my cat was in better shape (no matting), and, knowing my cat's temperament, she confirmed she would be able to see my cat again. She scheduled us on a Sunday for 1:30. She cancelled last minute and changed it to 3:00pm- extremely unprofessional. We arrived at 3:00pm, and without even looking at my cat, she began giving us a lecture about why she can't see him because he might be "bitey". Are you telling me you've never worked with a cat who is uncomfortable with grooming? She asked us to leave and have him drugged before coming in. I told her I had actually given him gabapentin before the appointment and she replied "I don't believe you". Is that any way to speak to your customers? And, why could she have not communicated this requirement to us before the appointment? Alicia is unable to work with cats and I will be escalating this situation further.

Schnney has been coming into my home and taking care of my two senior dogs needs for some time…read morenow...she is so kind, gentle and loving towards my pets I could not ask for anything more...she is very knowledgeable and listens to what I want done...she creates a stress free environment for all of us... I would highly recommend her...I am so blessed to have met her...

From the owner: Convenient, Stress-Free Pet Care at Your Door…read more Looking for professional, in-home pet care in Buffalo? Purrfect Paws Mobile Pet Care LLC offers basic hygiene services and reliable pet sitting to keep your furry friends happy and comfortable—all in the convenience of their home. As a Licensed Veterinary Technician, Fear Free Certified, and CPR Certified professional, I provide safe, compassionate, and stress-free care tailored to your pet’s needs. Services Offered: • Basic Hygiene Care: Nail trims, anal gland expression, and sanitary trims • Pet Sitting & Drop-In Visits: Reliable care while you’re away • Wedding Pet Transport: Let your pet be part of your special day Serving Buffalo, Kenmore, North Tonawanda, Amherst & Cheektowaga Providing trusted, stress-free pet care—book today.

Katie is wonderful with all the animals. She has been grooming my very reactive dogs. The boys are…read moreputty in her hands, as soon as they see her a whole new persona presents itself. Katie has been my dogs groomer for 16 years!! She is just wonderful and caring.

The best grooming my mini poodle has ever had! You have a new loyal customer! My boyfriend's…read moremother is a retired dog groomer and she agreed that he has never looked better! Thank you!

Short Story Jen is…read moreawesome and super caring for all the dogs. I rarely trust anyone with my dog, but after a very short period I came to trust in Jen and my dog loved the experience. I highly recommend using this day care, ESPECIALLY if you do not want you dog locked in a kennel for hours a day. Long Story I own a 5 year old boxer mix named Oscar. Oscar has been my only family, traveling with me for the past 5 years and I care for him very much. As so, it is very hard for me to leave him in the hands of others and NEVER over night. I started using the day care because of my work schedule and also because of how happy he was when I would pick him up. He quickly learned the word "day care" and really looked forward to seeing Jen and the other dogs. I became so comfortable because of his obvious enjoyment that this was the first day care I ever allowed my dog to be stay over night! When I relocated for work I wish I could have brought Jen and the day care with me!

Dog Crazy Daycare and Spa is wonderful!! MJ enjoys going and…read moreseeing Jen. She does a great job with taking him from a messy furball into a handsome little guy. Her prices are reasonable her work great.

My standard poodle just turned three and has been going to the Pet Parlor since he got his first…read moregroom. The groom is always perfect, scheduling is easy, and I trust that my dog is in good hands when I drop him off. I also appreciate that they don't overbook leaving the dogs there all day like some places do. I also apprecoate that if you have any grooming questions (like how to get burrs out :) }, they are very responsive and helpful. I highly recommend this dog grooming service.

From the owner: Hello Kenmore and Town of Tonawanda! We are a full service grooming salon with an educated and…read moreexperienced staff. We offer a calm environment and one-on-one grooming to guarantee an stress-free grooming experience.

Rosie loves going to daycare & comes home completely tired out. She is always greeted lovingly &…read moreshe reciprocates without even a glance back before I go. I appreciate that the facility does a meet & greet prior to accepting a dog to make sure it is a right fit. I also appreciate their 1/3 structure for the day. I look forward to Rosie being able to continue her general/social development in their care.

Unfortunately, I can no longer bring my pet here. After two long stays, she came home with a bad…read morecase of Giardia every time. Each day was well over $500. If it were me, I would run and not go near this place.