I have been grooming my poodles for the past 10 years. Little did I know him much easier my life could be. My mom took her Australian Laberdoodle here, and they did an amazing job. I immediately made an appointment for these two. It took a couple of months to get in and that is expected. They had these two groomed in about two hours. It used to take me the whole weekend. The groomers were gentle, patient, and precise. I highly recommend! read more

Pet Town Port Townsend - Pet Groomers Near Me - Port Townsend, Washington

After scheduling a nail clipping appointment for my two pups, and arriving on time, I was informed that I had been "shoved by a dog wash", although I could hear someone in the back office saying "What appointment, who made an appointment?" Terrible customer service. read more

Brought my pibble in for a self-wash, was pleasantly surprised to see they had everything you need to clean your dog, ei; face wash, ear wash, cotton balls, dryer, assortment of shampoos and brushes, etc...most places just have shampoo and towels. My guy hates the bath but this was a good experience for him. read more

Jax is on his way home, having just gotten his nails trimmed, a shampoo and a hair trim. Now Jax, the larger-than-life "throwback" Pomeranian is very vain about his coat. Persnicky even. As are we. And all of us loved the groomer Theresa. So there you go, good cuts, moderately priced, gentle groomer. Or in the words, of Jax, "Sit. Stay. Lift a Paw." And in our words, "We'll be back." read more

Pet Town Port Townsend - Pet Groomers Near Me - Port Townsend, Washington

Rosie my Standard Poodle and I love the Dogspaw! I take her there for a bath 1-2 times/month and have learned lots about bathing and grooming from Teresa. I had Teresa groom Rosie a couple weeks ago and it's the best groom she's ever had in her 3.5 years!! Tersa is very knowledgeable and very much a poodle grooming expert!! Thorn is very kind and helpful. Rosie loves to see him every time. They love dogs and it shows. read more

Good pet store...Reasonably priced. Good selection. Great for dog and cat people. Plenty of good supplies and toys as well as needed accessories. read more

Thank you, Dogspaw for taking such good care of our Chocolate Lab who split a claw and was in obvious discomfort. You were so good with him! He's doing great now, and we'll never forget your kindness. read more

Decent place, good selection and prices but sometime out of stock. Would recommend overall

Rhiannon is the kindest dog groomer I have ever met. As much as our dogs hate being groomed, they actually seem to look forward to seeing Rhiannon. And she makes them look so cute :) We are so grateful to have another dog grooming option in Port Townsend. Thank you, Dogspaw! read more

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To busy to make money!!! Now I see why so many business's go tis up. There are no "Minus" stars that I could honestly put here. My Pup pup and I go to get her nails done about every 6 weeks or so. Every time we go my Pup pup and I are very happy. Quick, efficient, friendly and best of all NO BLOODY NAILS!!!! Even with someone who just started work could do her nails. My Pup pup was socialized and is a very happy pup, she does just fine with no nips or barks. Now in our last venture I brought my friends dog along. Another "NEW FACE" says she doesn't have time and we'll have to make an appointment. PROBLEM we live 30 miles one way and we have NEVER had to "Make" an appointment ever. My Pup pup is 3 years old and we had been going ever sense the day after I brought her home. Worse part she had one yapping dog in the shop at the time. Bla Bla Bla....... read more

Very, very loving people. They will take good care of your pets, and best of all, they give great haircuts!

I thought I would give this place a try. The worst thing I could do, is to come here with my dog for a grooming. First when I came through the door I noticed the groomer yelling at a dog, the groomer didn't notice I was standing there. I watched the groomer get physically abusive with the pet in her care, she started slapping it on the muzzle and head, repeatedly over and over. The dog then started to wimper, the groomer looked up and noticed me now. She looked stressed out and wild. I asked her for her name and she told me it was Lora. I then asked her how much to groom my dog and she said $60 in cash for a bath, nail trim and a groom, and she would only accept cash. After seeing her abusive with that other dog I decided not to take my dog there and go back to my normal groomer down the road. Stay away from this place and that crazy groomer. read more

Estimates and quotes mean nothing from this lousy business. We have been quoted three different rates when phoning for appointments, given three more rates when dropping off and then forced to pay even greater fees when picking up a traumatized dog. Their $45 promise will easily become a $100 RANSOM just to get out of there. Why is this woman still in business???! Never, never again. read more

The worst groomer ever! I was dumb enough to take my dog here twice, as no one else was available. If your dog requires a specific breed cut, forget about it. Terrible job, and completely clueless! Get a book with photos of breed cuts, for God's sake! They did half the job for 20% over the price of professionals. Pathetically amateur job, at best. read more

I signed up just to review this place. I've gone here several times for a nail trim for my small dog. I was reprimanded immediately for my dog not wearing a collar. She's 9lbs and I was carrying her. It's never been a problem before. I was told to figure the situation out. Reprimanding me for her not wearing a collar?!! I'm the customer! Then help me so we can do it! I shouldn't have to figure it out. That's why I'm there!! Never going back. read more

The owner is a caring and understanding person will listen and try and make the best experience for your pet.

I've been bringing my two dogs to the self bathe about once a month since the Dogspaw opened. I usually ask to have their toe nails trimmed and anal glands expressed. The staff is accommodating, if they have time. Have received excellent service and rely on Maria's experience and advice, as she is quite experienced from her former career as a vet tech. read more

I used the self wash and was extremely happy with everything! The young lady that was working was grooming two small dogs and was treating them with so much love! She took the time to show me around and demonstrated how everything worked. They had all of the supplies I need, including clippers and brushes. The price was good too-comparable to or better than other places I have gone. I will definitely be returning! read more

Bad Service .....Not good with the pets she grooms. I went to Dogspa and from the moment I walked into the business I knew something was wrong. Lora the groomer was yelling at the pets in her care. I got a price quote for my dog and she said it would be $75 for a bath and brush out. I brought my dog in that day and when I returned she was yelling at the dogs in her shop again..... not good. I still let her groom my dog and when I returned to pick up my dog she was nervous and very scared. My dog was like this for several days after the groom. Don't go to this business. There is something wrong with this groomer Lora .... read more

I took my Shih Tzu to this groomer named Lora. She cut off so much hair off my pet my dog was bald and had whats called razor burn. Lora the groomer looked stressed out and you can tell she really does not like her job. Oh, and when I first scheduled my appointment by phone she quoted me $40 for a bath, nail clip, and groom. When I picked up my Shih Tzu she raised the price to $70 and was very demanding on giving her the additional $30 dollars...in CASH, what is going on here, does she pocket the extra $30 in cash and not tell the owner? read more

If I could give a lower mark I would. Absolutely the worst experience my dog and I have had using groomers. We were quoted a forty dollar price for a dog under 20 lbs (dog weighs 18 lbs.) and told that if we got the dog to the shop 10 minutes before opening, she would be the first one thru and be done in 2 hours. We drive over an hour to get to this place and drop the dog off....a sticky note is attached saying "first dog" to her order form. We putz around town doing chores for 2 1/2 hours and then go back to see how the dog is doing. The groomer is very put out that we came back without her calling us.....we had an agreement that in 2 hours the dog would be done. The groomer absolutely blew her top.....I was sitting in the car and could hear her yelling at my wife all the way out there.....she said she wasnt done with the dog as it was being difficult....strange...the dog is 5 yrs old and goes to the groomer 4 times a year.....have never had one groomer say she was difficult.....the dog was traumatized when we got her in the car.....wonder if she was treated badly.....the bill somehow got to 54 dollars, and the ears werent shaved as we had asked and her feet werent done.....if it takes this long to do one small dog when it was requested to be the first in and first out...wonder how many dogs they do in a day....in my opinion, this woman is borderline psychotic.......will never ever take my dogs or refer anyone to this place.....you talk about poor customer service...... read more

******The Establishment has let go of that terrible person. They have since taken great care of my pooches.....this review has been amended!!.........TERRIBLEs! My dad and I dropped off his dog and was charged 70.00. Last time we were charged 65.00 not sure of the reason for the 5.00 hike, but didn't complain. Had another appt. for my dog who is a 14 year old rescue so when I picked up dads dog, I dropped off mine. This is where it gets cray cray. First of all, dog was missing expensive leather collar with two brass personalized tags on it and she handed me a cloth cheap grey one with some flimsy silver tag and no name on it and says, that that was ours. I think I know the dogs collar. Left anyway after leaving my dog and explaining to her that she was old and was sweet until you get to her claws then she bears her teeth, so she might want to use the muzzle. She didn't like that. And told me she was going to charge extra for muzzle fee. When I picked dog up, she wasn't dried and nails weren't done. I asked why and she said she was scared. OK. So I went to pay and she wants to charge full price. I told her I wasn't paying full price. So she yelled at me and told me my dog was aggressive. I told her, again, that she was an old rescue and that maybe she shouldn't be in this business. Now my dad and I have to buy a new collar, order tags for his dog, and I have to find someone to clip my dogs nails. Just a great big question mark as to why they are in business. Don't go there. read more

Very friendly, excellent service. I take my grumpy old dog in there every month to get his nails clipped him. They are very patient and sweet with him. read more

I'm really sorry the other reviewers had such bad experiences; as an infrequent reviewer, I feel compelled to add my voice here. My standard poodle pup, who is now 21 months, has been going there since he was 6 months old. His gf, an 18 month old royal, has been twice since she came to us in October 2015. Zach has had three different groomers including the owner, and the last three grooms have been with the delightful and wonderful Marlena. My instructions have always been followed to the letter, and while Marlena has show poodle experience she gladly works with me with my farm clips. Let me just say that the shop has been very cooperative and today's groom came in below estimate as the Royal wasn't as wiggly. The five stars are for Marlena! Really, she's a doll. It took her 5 hours to do the two of them- they are 55 and 65 lb and 9 weeks out from last professional groom visit here. read more