Great service, and reliable resources…read more I am always looking forward to coming in to our location here in London. There is a splendid variety of items for our animal friends, and family members here. It's a treat to come here. 100% satisfied. Thanks Team!! Lana White

Their frozen rats killed one of my snakes, found her dead in her enclosure a couple days after…read moreeating a frozen thawed rat from PP. Any other health issues were ruled out and the only thing that changed in her routine was that I had to get the rats from this place because my usual supplier was all out of the needed size. I have heard from other snake keepers that there has previous occurrences like this has happened before. They used to be good until their only good employees quit. Now the people working there have no clue what they're talking about. I don't know if they've changed their supplier for F/T rodents since then but I'd be very wary of purchasing from them.

Knowledgeable and friendly staff and very good selection of fish…read more Been going there for many years in the past and service has always been good along with most of the staff

From the owner: Big Al's has provided its patrons with the largest selection of aquariums, aquarium furniture, and…read moreaquarium supplies on the market, as well as an extensive variety of marine fish, live corals, goldfish, and tropical fish. We are fervently committed to meeting and exceeding the expectations of our esteemed clientele, and are dedicated to providing our guaranteed lowest prices at all times. Our superstores are designed to provide technical services as well as a vast array of equipment to both the first time hobbyist and ultimate aquatic specialist. Renowned as "The Aquarium and Pond Hobby Specialists," Big Al's is currently comprised of 13 operational superstores across North America.

Great, knowledge staff. I discover this place after I got my bearded dragon. They have everything…read moreyou need for any type of pet, reptiles, cats, dogs, fish, etc... If you ever have questions there is always someone happily ready to help. I strongly recommend this store.

The sales team are knowledgeable and happy to help! This is…read moregreat for aquarium fish/herp.

I bought pond goldfish here. Good quality, low prices and fine service/advice…read more Lots of good pet food and pond stuff here, plus tropical fish. Friendly place , highly recommended.

From the owner: Strathroy's premier independent full-line Pet store, supplying all you pet needs for over 19 yrs…read more Pets N Ponds offers a large selection Premium Pet Food, Tropical fish, Pond Supplies, Reptiles, Birds, Small Animals and everything you need to care for them. Accesories, treats and food for your Cats and Dogs including Orijen, Acana, Fromm, Taste of the Wild, Go, Oven Baked, Blue Buffalo, Pulsar, Zignature, Nutram, Nutrience, NutriSource, Royal Canin, Nutro, Lifetime and Eukanuba round out our full-line of pet care products

First time customer for our Labradoodle. We asked for a specific cut and shows pictures. Alexa was…read moregreat when she walked us through the process. Within the hour, our puppy was cleaned up and looked terrific. Among grooming, Natural Paws has a great selection of health food for your furry friends. I will definitely be returning for Ted's next cut.

Not a good experience been going there 3 years Missed appt . They called after abt 10 minutes into…read moreappt. Live very very close. Asked if I could bring dog in The answer was no. To book another would have a 40% surcharge . Booked with more reliable groomer who sends texts prior to appt to ensure attendance, Told new groomer could not belief it.

This location has the BEST staff! Kenzie is absolutely amazing. She is always ready to help, has…read moregreat suggestions and is very generous with samples when I am trying new food for my kitties. I just love her. Thanks for always being so sweet, and accommodating, Kenzie!

While it might not always be the cheapest or have every doggie toy under the sun, Global Pet Foods…read moreis an excellent store that stocks quality foods at reasonable prices. They have a great "food point" program where you earn points towards a free bag of food. The staff is always polite and eager to help. My dog and I love visiting and he doesn't mind the treats from the person at the counter or the selection of amazing chewies and bones. It's also worth mentioning that I had a pet rabbit for 8 years and I am always impressed by stores that carry good quality timothy hay and food for bunnies. Global Pet Foods gets top marks for that as well!

Writing a review of my experiences dealing with Big Al's aquarium store on Commissioners Rd…read more 90% of the times I have gone to them for help with my aquarium or koi pond I have walked out of the store disappointed. The employees either are unhelpful or rude. I have been told by a friend of mine who's knows the owner that it's a great store, but it has been consistently a bad experience for me. As an example, today the wife and I went there to look at pricing for glass aquarium covers, the employee didn't even bother to show us what they had in stock to see if they even carried what we needed. We where told to go home and measure despite already having an idea of what we where going to need. The only reason I give it 2 stars instead of one is we bought a couple shubumkins from them and they are doing well. So in conclusion I suggest taking your business elsewhere.

This store is the BEST store in London and surrounding. I have both fresh and saltwater tanks, as…read morewell as an outdoor pond. The owner is amazingly helpful, and has come to my house to help me set up a filter I had bought. You cant get better service than that. The fish are shipped in and quarantined, and their fish room manager is the most knowledgeable guy in the business (in my opinion). He used to work at a different pet store, but I followed him when he moved because he is a cichlid genius. The staff are always friendly, and I'm under the impression that it is family owned and operated, and I always like to support local family business. The quality of product, fish, coral and inverts is above and beyond any other London petstore. 5 stars.

Even if you aren't a bird lover or have a garden, there is lovely stuff to purchase here. I came…read morehere to source out fairy garden items as I'm enjoying the cute of the increasingly popular pastime. I did not leave empty handed. A handmade clay fairy named Lillie came home to live in my garden along with a few tiny decorative touches. They do sell all sorts of bird feeders and seed. The staff are very knowledgeable with that. And the products do sway into the bird, gardening and nature motifs. Many things caught my eye as I browsed. Prices seem reasonable. A destination shop as it does cater to specific needs but it is a good stop for that certain something.

The women who work here are very helpful. I found some great homemade finds like mini fairy doors…read moreand a ceramic toad house. Also bought window clings to prevent birds from flying into a large window at home. Worth a stop.