Do not hire Furry Friends Poop Patrol…read more 1. They had a major billing inconsistency that was 100% their fault. They quoted me the wrong amount and didn't seem concerned by it at all. I recognized what they quoted was definitely low and in fairness, I decided to continue and pay them what was the more appropriate amount. 2. They several times showed up without warning or not enough warning, and a few times went in my backyard without permission. Thankfully, my dogs were not outside at those times. 3. THEY SHOWED UP AT 9:30pm ON A FRIDAY NIGHT WITHOUT WARNING AND WENT INTO MY BACKYARD. Here's the thing - the owner Karen, didn't seem to care or think it was a big deal. Karen even told me "it's easier to pick up poop at night with flashlights". When I called this morning to discuss the matter, she really didn't care at all. Didn't even let me speak more than a few words.

These guys have been great for me. I've been using them for about a year now, and I have never been…read moredisappointed with their service. They communicate well and always let me know when they're coming. If there's ever a rain delay, they are quick to make it up and always let me know the time and date they plan on coming. If you're looking for someone who will do a great cleanup job on your yard, I can't recommend these guys enough!

Exceptional Service and Unbeatable Value!…read more We recently hosted two dogs for a full week and, after they went home, decided to treat ourselves to a professional yard clean-up instead of tackling the 'dirty deed' ourselves. We found Fresh Start - Pet Waste Removal and were completely blown away by their service and pricing. Although their website didn't have a specific option for a one-time service, their customer support was quick to respond and confirmed they happily accommodate single-service jobs. Their quote was incredibly competitive--significantly more reasonable than the prices quoted by other services in our area. We felt we were getting the best value right away. The service itself was flawless. They provided us with a service window of 8 am to 12 pm and arrived promptly just before 8 am! The technician was highly professional and worked with incredible speed; they were done in about 10 minutes! Our yard is now completely clean and pristine. We couldn't be happier with the results. If you are looking for responsive customer service, amazing value, and super-fast, professional pet waste removal (especially for a onetime cleanup!), we absolutely recommend Fresh Start.

Very prompt and great communication. This is an incredibly professional business and worth it.read more

Great service! Sara in the central customer service is really helpful and the scoopers are always…read moremindful to close the gate

We love this company!!! They are fantastic with our dogs! All the scoopers know our dogs by name-…read moreand they aren't even outside every time they to service. Sara Eads is also so very helpful and helps with any questions me may have!

Does a great job…read more Always on time Comes when weather bad I highly recommend this business. They do an awesome job.

We were in the procress of selling our home and wanted the yard to be fresh and clean. I wish I had…read morestarted service with Austin Poop Patrol years ago!! They've done an amazing job, always on time and meticulous in their work!

Doody Calls services my neighborhood's dog poop station in Canterbury Trails. They have not been…read moredoing a great job. Our dog poop bags have not been refilled or over a month now. For at least a week after Thanksgiving, our poop trash can was overflowing with poop that hadn't been picked up in over two weeks. Given that we only have 3 dog stations, with 1 main one at our local HOA park that most folks use, we need more frequent dog poop bag refills and the poop trash cans changed more frequently for a neighborhood with a lot of dogs. I've even called in to ask for bag refills and the poop trash can to be changed, but still no new rolls. I do not recommend this company.

We had been using their service for about 4 years give or take. Their process of how they do…read morethings seemed to change without warning. For years they would text me they were on their way. If there was an issue, I would respond. All of the sudden they began calling, if I didn't respond or answer the call they would not show up. The call isn't coming from doodycalls either. It is some random non Austin number attached to a name I have never heard of. I'm not in the habit of answering those types of calls. This was some sort of new policy for people who have dog doors. Unfortunately I do not have dog doors and have never had dog doors in the history of our service. I have probably logged into that portal two times, so whoever plugged the info in must have said I have dog doors? They said they have had issues with dogs attacking them, not necessarily my dogs, but other dogs and this was their new way of doing things and if I don't have dog doors I need to make the changes myself. So I missed their called being at the ER, and they skipped my house. I called the office to see clarification and they said they don't have this policy and a manager would call me. No one called. None of us were home at the time and no one was in the yard, and per the camera the person never even walked up to my house. We went back and forth on text, the service was ok when we had it. Frankly though, I can not respond immediately or answer a call from them every single week to get my lawn serviced. It was also difficult to skip service when I was out of town, no one answers emails. I called and canceled my service, never heard anything back. I guess it is canceled? I just deleted my card from my file. We have someone new coming today, less expensive and leaves dog treats. Just a way different experience. They always text when they come and text when they leave with a pic of your gate. Also less expensive. There are a bunch of companies with these services now. You don't have to stick to the same one.

I was really happy I found Erica and Cody. This was the first time we've left our pets with a…read moresitter. Erica did such a great job taking care of them. I loved the updates & you could tell they were having a great time in the photos she sent. She made the scheduling process super simple. I highly recommend Fur Your Pets!

I can't say enough good things about Fur Your Pets! I jump on a plane as often as I can to explore…read morethe world and have fun. Fur Your Pets takes the best care of my Boston Terrier! They pick her up from my house (on time) and always send me pictures of my pup enjoying her vacation. They take her for long walks, give her heavy petting, play with her and treat her like a queen. She always comes home in the best of moods. I'm limited on time due to work, so they pick up additional dog food and treat her like family. You can tell that they truly love animals and take the beat of care for them. I wouldn't call anyone else!

Prompt, friendly service. I recommend Poop King to all my friends with dogs. My yard has never been…read moreso clean. 5 Stars

Abusive techs that don't show up on time. And they have access to your property and know where you…read morelive. Great. Since a picture is worth a thousand words, please see the litany of text messages I have gotten about this. And he says he's always on time, you can see the time stamps that are never at 9am, when they are supposed to be here. I feel unsafe knowing someone this off balance knows where I live.

We used Heather's Pet Sitting Services for the first time and we couldn't have custom designed a…read morebetter experience! We have three pups who are not used to being left behind, but Heather filled in all the gaps and then some! They were happy, loved, and well cared for! She's very dog savvy and she does what she says she's going to do and then some!! She's very responsive when you contact her, and she sends pic's and visit summary after every trip! Lago Vista is very lucky to have her!! Oscar, Olivia, and Bindi give her 4 paws up!!!

From the owner: My mission is to provide much needed pet waste management to pet owners at affordable prices while…read morenever compromising integrity, quality and customer service. We also offer a wide variety of services from camper towing to landscaping and so much more. We are not just your pet’s best friend. I have built my reputation for outstanding service one client at a time by meeting the needs that my clients and their pets expect and deserve.