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Scoop Soldiers

4.3 (65 reviews)
Open 8:00 am - 6:00 pm

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Scoop Soldier truck

[[HIGHLIGHT]]Had an encounter with a Scoop Soldier employee today. Encounter occurred as we asked him to slow down in our neighborhood. Sped limit is 20 mph. We thought he was going too fast. He did not agree and proceeded to tell us so with many vulgar and graphic words.[[ENDHIGHLIGHT]] I would not hire this guy to pick - up dog poop. Unfortunately, that is his business. Definitely could use a customer relations refresher.

Did nothing but asks for a tip.
Gary S.

I was on a twice weekly plan for several months. Multiple times I complained they were missing very obvious piles of waste. Even have security cameras footage of them walking though the yard without actually looking for any poop. Today the guy walked though the yard. And didn't seem to pick any up. So I went outside and found 11 piles. ELEVEN!!! I live in a nice home with a well manicured yard. These were very hard to miss. I'm tired of complaining about their lack of service. I don't have time to supervise the company I pay to pick up dog poop. And as if they're service isn't bad enough for the price they have the audacity to ask for a tip after every visit. Lol!!

Dog
Kayla D.

Brendon was here for us today and I want to recognize how warm and kind he is. He did a great job as always but he went above and beyond to tell me how he's met all (4 big dogs) of our dogs and he told me about their personalities. It was spot on. Made me feel like it was more than just a job for him and that they really care. I appreciate everyone who works at Scoop Soldiers. They always answer the phone, always provide a photo of my locked gate and are always here on time. Thank you so much for providing such excellent service and hiring wonderful people! - Mac, Maggie, Link and Zoey!

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Review Insights

25 days ago

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Joshua C.

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1 month ago

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Joshua C.

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8 days ago

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Joshua C.

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14 days ago

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Joshua C.

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5 months ago

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1 month ago

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Joshua C.

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2 months ago

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Joshua C.

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9 months ago

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3 years ago

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Joshua C.

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2 years ago

[[HIGHLIGHT]]Jason is our guy. Consistently does a great job and lets us know when he is on his way, and when he's done.[[ENDHIGHLIGHT]]

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Joshua C.

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2 years ago

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Joshua C.

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2 years ago

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Joshua C.

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1 year ago

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3 years ago

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4 years ago

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Joshua C.

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3 years ago

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Joshua C.

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2 years ago

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Joshua C.

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3 years ago

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Joshua C.

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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Joshua C.

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3 years ago

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Joshua C.

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3 years ago

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Joshua C.

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3 years ago

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Joshua C.

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4 years ago

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2 years ago

Steven is always amazing! He communicates when he will arrive and is very thorough with his service!

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Joshua C.

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3 years ago

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2 years ago

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2 years ago

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4 years ago

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Joshua C.

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5 years ago

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4 years ago

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Joshua C.

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5 years ago

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Joshua C.

Thank you for sharing Stacy, we love to hear this about our soldiers!

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6 years ago

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4 years ago

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5 years ago

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3 years ago

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4 years ago

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Joshua C.

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4 years ago

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Joshua C.

Thank You Amy! We are pleased to provide you with exemplary service.

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Page 1 of 2

Ask the Community - Scoop Soldiers

Review Highlights - Scoop Soldiers

We have used Poop Troops for several months now and they have been fantastic!

Mentioned in 6 reviews

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DoodyCalls of Austin

DoodyCalls of Austin

3.7
(10 reviews)

Doody Calls services my neighborhood's dog poop station in Canterbury Trails. They have not been…read moredoing a great job. Our dog poop bags have not been refilled or over a month now. For at least a week after Thanksgiving, our poop trash can was overflowing with poop that hadn't been picked up in over two weeks. Given that we only have 3 dog stations, with 1 main one at our local HOA park that most folks use, we need more frequent dog poop bag refills and the poop trash cans changed more frequently for a neighborhood with a lot of dogs. I've even called in to ask for bag refills and the poop trash can to be changed, but still no new rolls. I do not recommend this company.

We had been using their service for about 4 years give or take. Their process of how they do…read morethings seemed to change without warning. For years they would text me they were on their way. If there was an issue, I would respond. All of the sudden they began calling, if I didn't respond or answer the call they would not show up. The call isn't coming from doodycalls either. It is some random non Austin number attached to a name I have never heard of. I'm not in the habit of answering those types of calls. This was some sort of new policy for people who have dog doors. Unfortunately I do not have dog doors and have never had dog doors in the history of our service. I have probably logged into that portal two times, so whoever plugged the info in must have said I have dog doors? They said they have had issues with dogs attacking them, not necessarily my dogs, but other dogs and this was their new way of doing things and if I don't have dog doors I need to make the changes myself. So I missed their called being at the ER, and they skipped my house. I called the office to see clarification and they said they don't have this policy and a manager would call me. No one called. None of us were home at the time and no one was in the yard, and per the camera the person never even walked up to my house. We went back and forth on text, the service was ok when we had it. Frankly though, I can not respond immediately or answer a call from them every single week to get my lawn serviced. It was also difficult to skip service when I was out of town, no one answers emails. I called and canceled my service, never heard anything back. I guess it is canceled? I just deleted my card from my file. We have someone new coming today, less expensive and leaves dog treats. Just a way different experience. They always text when they come and text when they leave with a pic of your gate. Also less expensive. There are a bunch of companies with these services now. You don't have to stick to the same one.

Scoop Soldiers - petwasteremoval - Updated July 2026

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