This was my first time taking my dog Jack to the puppy parlor in Lenexa. Usually, I take Jack back…read morehome since I'm from California, but recently moved to Kansas City. I was a bit nervous to see what groomers were out there, but I saw that this place had excellent reviews and in this case, it was an emergency I had found a tick on my dog and wanted to make sure that we took precautions got him groomed and treated. I called the puppy parlor and right away. They booked me for the first availability that they had the same day. It was a miracle and I was so grateful to be able to get a spot. They were very professional and thorough. They asked me questions about the dog. If I had any concerns, they listed the pricing over the phone of their services so I had an idea before walking in once I got off the phone they sent me a confirmation text and a form to fill out that was super easy to do any additional questions that I had the team was on and super quick to respond and pass along any messages I have for the groomer. When I got to the location to drop off Jack, they were very friendly super quick with checking us in the groomer came out and she was amazing. She made sure to introduce herself to Jack. She went over any concerns that I had or that she has regarding the grooming, great communication skills overall, and I'd love that she made sure that my dog felt safe with her before she took him. She even got to ground-level to introduce herself once I dropped off Jack. They let me know that they would call me and then I can go pick them up. They sent me a text once he was ready and I went to go pick up Jack once I got inside they immediately brought him out and he looked amazing. He was clean. He was happy which is overall the best thing that I can expect he didn't seem scared or skittish he seemed confident and a happy pup. The grooming came out. Perfect he smelled amazing his nails and everything was done perfect perfectly. I am thrilled to have found this place and will definitely be coming back for our regular grooming. Thank you so much to the team and I look forward to coming back soon.

First time visit and everything was great! From the first phone call setting up the appointment, to…read moredropping off, and picking up. My golden retriever tends to be a bit anxious, and she was so happy when we arrived and when I picked her up! 5 stars all around. Thanks to everyone at Puppy Parlor

Groomer Jayme and Milo went above and beyond. She was prompt, friendly and so easy to work with. I…read morehave 2 dogs 100lbs each so she put in a full days work right in my own driveway. Between the convenience and Jayme's great personality and skill Im very pleased and would definitely recommend this service.

Had my pups bathed during a Humane Society event. Have to say their coats were amazing...soft &…read moresmelling beautiful. Two weeks later & their coats still feel great. Wish they served my area! My zip is not covered by HydroDog yet.

Great..cut a golden doodles nails and a bully. On time and will be using again. Calling tomorrow…read morefor appt.

High quality and ethical grooming by caring pros! They'll love your babies just like you do!read more

Been taking my MeridaBear for a couple months now. She started as an anxious attendee and the staff…read morewas so accommodating and patient with her, I am so thankful we found CollarClub! Merida is so much more confident and playful with weekly visits. Easy to schedule with them online, the "subscriptions" for dayplay are a wonderful option and I love watching the webcams while she is there. The staff is stellar! Merida loves to go clubbin' at the Collar Club!

I needed to have our three dogs groomed, normally I have a person that comes to the house and does…read moreit but was out of town, I was hesitant because we have 2 dobies and a yellow lad and was concerned about taking them out of the familiar surroundings. The staff and team at this establishment went above and beyond to do a very good job and to communicate problems areas of our puppies. They were patient and accommodating to a first time client. Love the "report cards" Nice touch. They get 5 stars

Very accommodating and nice people. They made my dog beautiful and reasonably priced.read more

I took my puppy here for a hair cut . I found the staff to be unfriendly. When I walked in my…read morepuppy was taken from me with out getting to say bye to her . I ask what type of shampoos they used. The staff acted put out to answer my questions . I noticed my puppy seemed scared after being taken away. I told staff and they pulled her by her leash to a kennel. I told the staff my puppy has separation anxiety and does not like being in a kennel. The staff person said so you just want to come get her right away or what . When I picked up my puppy staff was just as rude and the hair cut my dog got was not good . Her brows are just about completely gone. The did a bad job ! I could go one.. I will not be back.

A special shoutout to Jessi, the supervisor--she is truly incredible. She's always so attentive to…read moreBud during drop-off and takes the time to make sure he feels safe and welcomed. Seeing her each morning genuinely makes our day start on such a positive note. You can tell the team here really cares about the dogs and treats them like their own. Highly recommend Camp Bow Wow to anyone looking for a place that's reliable, loving, and attentive!

Jessica was so helpful for our boarding experience. They were able to board our dog, overnight at…read morelast minute notice. I love that we were able to see him in the play areas. When I picked him up, they gave me a full report of how he did for his first time being boarded. Convenient location, friendly staff, and all-around great experience.

We have left our Anatolian Shepherd there to be boarded for a couple of weeks. We could see him on…read morecamera and he was doing great. Very happy with the care he got. Waylon also got sick a couple of years later, they kept him for two nights and gave him medication and IV fluids. They were great!

We've been going to Crain since 2005. They've saved the life of more than one of my pets and…read moremonitored the health and well-being of everything from my dogs and cats to a hamster and a lizard over the years. Dr. Kyle recently saved the eyesight of my one year old Australian Shepherd Jaxon after his eye was perforated by Grandma's cat on Thanksgiving. I can't recommend this practice enough. P.S. Cat was unharmed.

Cindy literally saved my dogs life. After him not eating, drinking, and going to puke town for a…read morecouple days, I took him in. Lots of tests, panels, etc were done and finally surgery was determined to be needed if we wanted to find out if something was blocking his intestines. Turns out he had a corn cob stuck in there and had to have it removed. It was such a scary and worrisome time and I was preparing myself to lose my fur son. However, he recovered! He even got to come home a day early...he was there for about 4 days I believe. Cindy and the entire staff kept me constantly informed, never making a decision without notifying me and giving me ALL available options. This place actually cares about their animals and aren't looking to push sales on you for money. Every time I come there, they always are happy to see the fur babies and just love to give them all the affection and care as if it was their own. I tell everyone to come here...I mean I moved also 30+ minutes away and will still only come here. Thank you for all you do!

I was satisfied with this Vet for a few years because we usually see a regular Vet for my animals…read more This was until they just changed Vets without our knowledge. My dog fell off the bed and wasn't walking on his hind legs is why we rushed him to Green Summit. Instead of putting my dog on a stretcher they made my husband walk him into their facility. He was wobbly and fell twice on the hard floor before my husband picked him up and they put them in a room. When we called we informed them of our dogs condition and he couldn't put any pressure on his hind legs. He should have been put on a stretcher from the car to get seen. So the new vet came in (a Man with tats on his head) and they misdiagnosed him with an ACL injury and sent us home with steroids and pain pills. No Xray or tests were done. By that night our dog was completely paralyzed from the chest down. We took him to another vet and they said he definitely had a spinal cord injury. which should have been correctly diagnosed from the beginning. After a week of my doggy paralyzed he was no longer urinating, we called around town to see if we could get him in to release his bladder, and Green Summit was the ONLY one who could get him in. So again we took our dog to this vet. The same vet came in but this time not as a man, but as a woman in a wig and a stuffed bra on. He gave us the most vague answers on what we needed to do, so he referred us to an emergency vet. A $400 bill for them to recommend him to a different vet. We got to the emergency vet and after an hour they came in with horrible news, Diesel couldn't be fixed and was living in pain...we had to put my 6 year old guy to sleep. WHY DID YOU HAVE MY DOG EVEN ATTEMPT TO WALK INTO YOUR FACILITY??? We told you over the phone he had no movement in his back legs. I know he was probably wasn't able to be fixed, but with the right diagnosis maybe he wouldn't have suffered for a whole week