Sage is the girl you need she knows everything about everything she can help you. She will help you. She's all about you and trying to get you. She knows all about the fish all about their aquatics. She knows everything about the animals. She is very knowledgeable and very smart and very fast and very helpful and will explain everything to you and help you set up your fish tank help you get everything together. Tell you what you need what you need to weigh and get she is the best there can be five other standing around talking, but the only one that's gonna help you with Sage Sage is the one you want you're the best thanks so much for all your help today and last week we love our fish tank thank you so much for all for everything you taught me about my fish tank thank you. You're the best thanks. Don't forget to ask for Sage. read more

Petco - Pet Training Near Me - Greensboro, North Carolina

We've been buying our dog food from Petco for years. They used to have a much better rewards plan, and more affordable dog food, but like everything, inflation has jacked up their prices, and when it's time to refill, it's hit or miss whether they have it in stock or not. They have a deal currently, but 9 bags of food, get the 10th free. I believe it used to be buy 7, and get the 8th free. But if you forget to cash in the free bag when you check out, it eventually expires, which I feel is a dishonest practice. I've reached out to them about lost credits, and never heard back. Additionally, when I purchased something in the last, and returned it they gave me a store credit, which there is no way to use on the app, which frustrates me because the pricing when you order online is better. If I wasn't worried about upsetting my dog's stomach by switching foods, I'm sure I would take my business elsewhere, and I still may read more

Petco - Pet Training Near Me - Greensboro, North Carolina

Damon the GM is amazing and very friendly. Got a new puppy and mistakenly signed up for the puppy class too early and they gladly changed my date to accommodate the puppy's vaccines. Went in during Christmas and got everything I needed for my puppy for not too much money. I think the store is awesome and I'm thankful to have discovered it. Will continue to support going forward. read more

The grooming salon ruined my day refused service for an injury on my dog that didn't exist, and honestly made me lose my cool worse than I have in years. Refusing to wash or treat my dog saying that his ear was too matted and that it would hematoma when I was able to literally get out the tangled hair on my way home with my fingers and cut off any troubled areas with a pair of safety scissors means that they were lying and discriminating, and didn't want to cut them in the first place, I've never felt so disrespected and unwanted in any place of business. I called back and talked to a manager and he was just as dismissive and uncaring. I'll never give this location my business for anything ever again,and that includes recommendations to friends and family. I'd rather pay double to a specialty groomer than ever interact the unprofessional here again. Save yourself the time and don't even bother going here for anything. Trust me. Even a goldfish. It's not worth a headache! read more

IF you are disabled VETERAN or Special Needs, please read...Hey Petco came into your store to pickup an order and spend bout another $200 yesterday around 920 am. There were several items LISTED on about 2 marine fish tanks that the lights were out that I could NOT see if they really were in there, a tall skinny bout late 20s to early 30s white male with some facial hair asked if I needed help and I said I did, there were items that were supposed to be in the tank I was interested in and I can not see them cause I am partial blind in that one eye works, he laughed me too, the lights in that tank is broken. Saw me struggling with my cell phone flashlight trying to see, THIS STORE is so well off that their employees ask if they can help but DO NOT and MOCK disabled customers and no one ever came over to help me so I got my small order and LEFT. I know corporate will love this one on how they PRETEND to help someone, FYI I did not see any other customers in the store and ONE car parked in front and it was MINE. Oh I did ask why don't you move the items into tanks that have lights that work, he said that would take to much time, FUNNY you would most likely SELL the items read more

The grooming dept is absolutely horrible! I wouldn't take my pet rock to them. Incompetence is the norm. Even when showing the rude woman that I HAD received a call FROM THEM to schedule a grooming appointment she basically called me a liar. OK honey. Is this your phone number? Yes. You see where I called and a little bit later someone called ME. I've never seen such unprofessional attitude in my life. If you care about your pet find somewhere else to take them. Or stand outside the grooming area watching them. They really don't want you to do that and may have done something to block the view. I and another lady BOTH asked for our dogs watching how they treated another dog. Right in front of us. They now want to be even more unprofessional toward someone who had nothing to do with me issue. As stated I wouldn't take a pet rock to this place. If I hear one more word I'm taking this on up the chain. To whomever is in the position to get a handle on them. Please DO NOT TAKE YOUR DOG TO BE GROOMED BY THIS LOCATION!!! read more

I arrived at Petco with a very excited energetic 9 year old. We walked around to find a bathroom for him. My son does not like public bathrooms but has to go really bad. The bathroom was a little creepy. In fact, we saw a cricket in there. Needless to say, it was a rush and get out situation. We located the fish section and his energy and excitement grew. Caleb greeted us and offered to assist us. Well, again, I'm dealing with excitement and energy all the while Caleb is talking all things fish. Caleb was extremely patient as I had to redirect my kid several times. Caleb was extremely patient when my kid asked him 1,001 questions. Caleb was extremely helpful because I knew absolutely nothing about fish. Did I mention Caleb did all of those things with a brightness in his face? I literally felt like he was excited to help us. He may have been cringing inside but his outer appearance never showed it. After attending what felt like Betta Academy with Caleb, we met Amanda at the register. She greeted us with a smile and helped me when I had some confusion on store and online pricing. She engaged with my excited energetic kid as well. All in all this trip was a success and I am a mother to a male Betta named Franko. read more

Petco - 3 Gallon GloFish Betta Aquarium Kit - Pet Training Near Me - Greensboro, North Carolina

See all

I've tried Petco several times but it's always the same thing. No help getting fish or "I'll be with you in a minute" and then no one returns. Today I got the same line and then watched two employees talking for over 5 minutes before I walked out. I won't be back. read more

I came to store to get a dozen of golden fish. The man who get the fish in the bag for me. I saw few of them not look healthy and asked him about it. He explained that is "because goldfish is food for another". If I want a healthy fish need to buy the expensive one. That's suck! read more

BEWARE - This PETCO on Wendover Avenue has TERRIBLE service. Sarah B. always has an excuse about why she can't do basic grooming correctly, all while charging me for things she didn't do. The store has an absentee manager (I've tried to contact her twice). If you want a decent grooming job, do NOT go to Petco. read more

Rude and terrible customer service. Came in for a refund or store credit for an item with receipt noting I had 60 days for return. Apparently the sign on the counter of 30day return policy is in effect and what the receipt says means nothing. The manager Aidan was rude and condescending. He made me exchange the item for a more expensive item and I was not given a new receipt. The sign on the counter of 30days should also reflect what is on the receipt. Petco is ripping off it's customers. This terrible business practice . Will never go there again! read more

Where do I begin? I had a 3:30 appointment for my Alaskan Malamute and arrived ON TIME. I was immediately met with excuses as to why my dog couldn't be groomed. The first was because I booked my dog under the wrong name. I changed my dog's name from Alice (which was given to her at the shelter) to Sascha. I wa told we had to rename her and reschedule. "It's a Corporate rule..." So, I called Corporate. Not true. So, then I was told I had to reschedule because it was after 3:30, even though I was there before 3:30. Finally, the REAL reason came out. The groomer, "Lazy Lilly" stated, I get off at 5 and it takes over 2 hours to do a husky. Now mind you, I had a 3:30 appointment. So I asked for a manager. In comes KKKatrina. Who tells me it's a "system" error that the appointment booked. Even though I got text confirmations for 3:30, for my HUSKY. KKKatrina says, "I can't make her stay past 5." So you're punishing the customer for YOUR mismanagement and poor scheduling. Horrible, horrible experience on all levels. Oh and during this whole exchange, I was on the phone with Corporate listening to the whole thing. Lazy Lilly and KKKatrina need to go! Don't patronize this craphole. read more

Where do I begin? I had a 3:30 appointment for my Alaskan Malamute and arrived ON TIME. I was immediately met with excuses as to why my dog couldn't be groomed. The first was because I booked my dog under the wrong name. I changed my dog's name from Alice (which was given to her at the shelter) to Sascha. I wa told we had to rename her and reschedule. "It's a Corporate rule..." So, I called Corporate. Not true. So, then I was told I had to reschedule because it was after 3:30, even though I was there before 3:30. Finally, the REAL reason came out. The groomer, "Lazy Lilly" stated, I get off at 5 and it takes over 2 hours to do a husky. Now mind you, I had a 3:30 appointment. So I asked for a manager. In comes KKKatrina. Who tells me it's a "system" error that the appointment booked. Even though I got text confirmations for 3:30, for my HUSKY. KKKatrina says, "I can't make her stay past 5." So you're punishing the customer for YOUR mismanagement and poor scheduling. Horrible, horrible experience on all levels. Oh and during this whole exchange, I was on the phone with Corporate listening to the whole thing. Lazy Lilly and KKKatrina need to go! Don't patronize this craphole. How can customers be treated like this? read more

Petco is a good place to get your pet groomed. We have our Yorkie spruced up every 3 months and he looks great when he comes home. The toys and treats offered make life better for your little one too. There's even a meaty treat designed with a hole where you can place a pill or capsule if you have a picky pet. You can also donate to the store and they will take cash or card donations. We donated our change leftover from a toy purchase. If you're looking for a cat, there is a section where you can look at rescue cats and contact the rescue team to adopt. Check it out! read more

See all

This is my favorite pet supply store. The prices are reasonable, the staff is knowledgeable and friendly, and the variety of items is vast. It also helps if you have a PetCo loyalty card. I have yet to be disappointed by a purchase from here. They are also in a convenient location! read more

See all

I was attempting to check out with a live fish. The person that helped me with the fish handed the cashier the ticket who tried to give it to another employee after we were already standing in her line. She refused to look at me or my husband. She would not answer questions or bag our items. My husband had to get a bag himself for our purchase. She did not want to let go of the receipt which was beyond me! I figured something was wrong with her until I had to pull my receipt out of her hand. I said to her I am sorry you are having such a bad day and turned to leave when she called me a fat bitch. She then got the trashy customer behind me in line to join in. I contacted corporate. No one called me back. The store manager never called me back. I guess it is ok to discriminate and call people names if you work at the Petco in Greensboro off of Wendover. read more

Absolute worst PetCo- my SO stood there waiting for help at the fish for several minutes- watching employees walk around doing nothing. One employee even looked at him and darted the opposite direction. RUDE. (This isn't the first bad experience here either) read more

We love this location and the people there. They have always been wonderful and helpful. They love when we bring our cat out and when we bring our new puppy. The only problem is one worker named Kendall. She taints our experience every time. She's borderline rude every time we go in there. She doesn't say hello or respond to many questions. She's very curt. She messes up the discounts often, she misses items when we check out and gets rude like we did something wrong. Every time we see her there we wish we came on a different day. We love the rest of the staff but she makes the experience miserable. read more

Took my kitty shopping and we had a great time. staff was friendly, store was clean.. read more

See all

This one goes out to Renee. I brought my Belgian Malinois (obviously a high drive dog, but highly trained) River, into Petco to purchase a new collar. At the checkout counter, Renee, who was working at the time, offered to give my two dogs treats, which was fine. My husband very clearly asked her to ask River to sit first, and then toss the treat to him or toss it onto the ground to avoid her hand being accidentally bitten. River does not bite unless on command, but the risk of her going through the motions of commands and then walking towards my dog, all the while placing her hand near his mouth, was not very smart. And if my dog had bitten her, my dog and I could have been blamed. She decided to ignore our advice and replied with, "oh it's okay, I'm training here to become a dog trainer" as she put her hand near his mouth. We were both pretty nervous and sort of walked forward to grab him. Not a good experience. I think his personal owners and someone that understands the breed in general might have a point to make. read more

This is just an update, I responded to the message from Petco below my review. I received absolutely no response.

I bring my shih-poo Mazie here to get groomed. They do a wonderful job and groom her exactly as I ask. They have a varity of scents that they can spray on them too. I got the cupcake scent put on Mazie last time but also like the rasberry scent. She enjoys going there it seems. She get exicted when i mention where we are going. Price is a lil high as to why I just give it 4 stars. read more

This Petco use to be great for grooming my 10 year old shorkie. I have called twice in that last few months and the people that are in grooming now are really clear that they are to busy to groom your dog. They have same reply, someone just quite. I understand that but they do not apologize or try to work with you they would prefer if you find another groomer. I will do as they wish with that attitude I would not want them grooming my pet. read more

The people who work here are a little on the bashful side and that could come across as rudeness. I've heard a lot of people take it that way. I realize customer service in America is expected to be fearlessly friendly but it's just not what you want. These people have their empathy cog and when I come with a need they know how to make smart ethics choices. My snake needed a live rodent because he won't eat frozen. To a lot of people that don't believe it should be the rodent's fault the snake won't eat the frozen rodent but this is an ethics issue but people at this petco are good at almost thinking all off the ethics angles so they are able to express concern from your point of view. PetSmart made me feel absolutely horrible like my snake should starve. I was pushed into a corner with Petco having sold out and backordered on mice. They forewarned me about pet smart and told me another place to go. If it had not been for them my pet snake would be hungry in the middle of the pandemic of coronavirus. I shop here often for the cute toys and they always have nice fly cultures for my insects. They don't sit their crickets out to die and not be sold like PetSmart. They controlled how many people entered the store during coronavirus. PetSmart pretended to be superior for not selling mice for food, their excuse: "we don't test them it might not be safe." I said "You are going to force me to feed my snake wild mice I have to feed it something is wild mouse safer?!" I went to the suggested place from the girls who work at Petco and still felt the effects of my anger at the hypocrisy of pet smart read more

Have been taking my little dog Watson to Petco Store #1776 for 4 years now. Angie is terrific! Always does a great job. Highly recommend.

first of 6 dog training sessions today. Very friendly staff and our dog received a good lesson in "sit" and "lay down" for the first session. Looking forward to the future sessions and building confidence for us and our dog. read more

Grooming of mini poodle was not good - not a smooth cut which I was willing to overlook until she started to develop problems with her ear. This was not an issue prior to the grooming. When I called them and asked if they even cleaned ears, I was told they were "plucked" but she acts they had not been cleaned properly. I did ask that person answering phone to check records for any notation of problems and I was told none were noted. This is a first and last visit for this location. read more

They need to bring back all the old reptiles they used to have over 25 now they only have seven The people that work there are very nice the store used to be a whole lot nicer a whole lot bigger and had a whole lot more animals The reason I am reading three stars is for the great staff they always talk me when I going to buy anything I need or even just to Talk read more

I come here because they carry Halo brand dog food. My dog loves and treat bar. The loyalty program is decent. The staff is always nice and the store is easy to navigate and clean. read more

This location is very unprofessional and very understaffed. It's very rarely that I come in and see more than one person working the front end--it's impossible to get real assistance. Not to mention the (non black, especially) employees who are permitted to say the n-word loud enough for customers to hear. The animals seem to be well cared for, but the store and its bathroom are otherwise filthy. Really going downhill, really dingy for such a good location at wendover. If I were you, I would save yourself the trouble and go to a Petsmart down the street instead. read more