I used to recommend this place to everyone. Not anymore…read more After three years of loyal business and bringing both of my dogs here, what I experienced recently was completely unacceptable. I dropped off my senior dog, who's nearly 12 and has severe anxiety, for a scheduled grooming. An hour later, I got a call saying they couldn't groom him because he didn't have his updated rabies documentation.... which is completely understandable. What's not acceptable is that they let him sit in a cage for an hour before contacting me, fully knowing they wouldn't be grooming him. If the paperwork was missing, why not send him home when he was being dropped off. When I asked, calmly, why he had to sit there for an hour unnecessarily, the staff member on the phone was rude and condescending. No real answer -- just attitude. I had someone pick him up immediately. Meanwhile, they went ahead with grooming my younger dog. I had given very clear, written instructions: bath, haircut, and anything else she needed. When I picked her up, it was obvious she had only been bathed : not groomed. I asked why nothing had been trimmed on her back or ears or butt, and they told me, "We only did her feet and belly because some clients get upset when we do too much." Seriously? If I wanted a foot and belly trim, I would've written that. I wrote "haircut." This is the second time I've paid for a haircut and received a glorified bath. But even that wasn't the most upsetting part. I've been coming to this location for three years -- and I didn't recognize a single staff member that day. It looked like a team of overwhelmed, disinterested kids who didn't want to be there. One girl was elbowing a dog on the grooming table to hold it down while another shouted at it to stop moving -- clearly frustrated and rough. They didn't even realize I was standing there, watching. To top it off, my senior dog was just in two weeks ago for a nail trim -- no one asked for rabies documentation then. So what changed? Honestly, it felt like they just didn't want to bother with a larger, older dog who requires more time and patience. Then the icing on the cake: later that day, my boyfriend got an email saying we were unprofessional -- and that they'd no longer be accepting our elderly dog. Not both dogs. Just the one that requires more effort. That told me everything I needed to know. This place used to be professional, trustworthy, and kind. Not anymore. What I witnessed was chaotic, careless, and borderline abusive. I'm heartbroken and disgusted. I will never be bringing my dogs here again -- and I wouldn't recommend anyone else trust them with theirs either.

Pet Supplies Plus is a national chain of pet supplies stores founded in 1988 in Redford, Michigan…read more It is privately held. It is the third largest specialty pet food retailer in the US after PetSmart and Petco. The company began adding franchise locations in the Midwest, expanding into the northeastern and southern states during the late 1990s. There are over 560 Pet Supplies Plus stores in 36 states. I walked in looking for a specific wet cat food that I needed to get for a neighbor, but the did not have it. Still, the store has a large selection of pet food for dogs and cats. It's smaller than a PetSmart, so the selection is a bit limited, but they do offer the most common brands and items.

One man that works here, dark haired with a beard- is so unbelievably and disgustingly rude…read more Seriously such an awful experience coming into this store He had an absolutely awful attitude for someone just mopping the floors, sorry that's your big boy job at 40 :(

I loved the self dog wash. Clean, quality soaps and conditioners provided, ear wipes, nail clippers…read more.

Bethany and her family have been taking care of my MIA for 16 years since she was a puppy. I could…read morenot ask for more friendly and caring people. The grooming is always perfect and has kept her very happy and healthy. If you want the absolute BEST groomer ever , this is the place. Will C

Most lovely service my dog is always happy and perfectly quaffed when she comes out!…read moreBeen taking my Cavaliers here for many many years

My dog loved it here. While we were visiting we stopped in for some treats, we let her walk around,…read moresmell around the store and tell us what she wanted. The staff were so welcoming and helpful. They have various treats and toys for all sized dogs. My pup was happy with her choices she picked out.

Went in to use the do it yourself dog baths after my dog had been sprayed by a skunk a few days…read moreearlier. Was turned away as the employee advised me that the dog needed to be washed six times at home before being able to use the baths at this location. Unfortunately I don't have the luxury of a tub at home and my poor uncomfortable dog was sent packing. Thankfully Pet Supplies down the road took us with no issue.

Becky is wonderful with our three English Setters. We've worked with her for years and she's…read moreprofessional, timely, responsive and LOVES dogs. A great groomer.

Becky is truly the best! She has been so accommodating and wonderful! My dog loves going to see her…read moreevery 6-8 weeks for his groom apt. My dog is truly 100% comfortable with her. I highly recommend her Furry Friends Pet Grooming! 5 stars!

Increíble Service I was referred to Terri and Calypso Pet…read moreSalon by the vet and staff at RISPCA . The level of service and care she and her staff provided Molly was great. Our long hair cat was having an issue with litter getting stuck in her hair. I brought her to Calypso and she was first given a deshedding cut but that did not help with the issue. Terri then gave her a lions cut and problem solved. The cut actually is really cute on her and now she's not walking around with litter ( and other things) stuck in her fur. We will be returning for future grooming services at Calypso and will be bringing our other rescue for her first visit soon. Thank you for taking such great care of Molly.

Best dog grooming experience both me and my dog have ever had in our lives. I've been in the pet…read moreindustry for decades and Terri is THE most knowledgeable about dog and cat breeds, styles, behavior and cared for my 13 yr old Wirehaired Pointing Griffon with as much love as if it was her own dog. She respected my requests and offered helpful suggestions as well. I'll never go anywhere else!!

Don't take your dog there. My first dog I had I brought her there. They gave my female dog…read moreGroucho marks eyebrows ( very long). I cried when I saw her. They also did a reverse go tee under her chin. when I call to complain about the eyebrows they said to bring her in and the would fix it. The way they fix it was to shave her eyebrows.

I've only had Kimmie for 3 months and the calmness I saw when my cat was returned to me was…read moreevident. I won't take her anywhere else for her grooming needs! I highly recommend Gagnons Grooming! Thank you!

I have taken both of my dogs here for over 10 years and have been pleased with the results…read more My dogs have felt at ease every time as they can sense that Lori is patient and caring - and a true dog person. I highly recommend Hot Dog Grooming :)

She ruined my 10 month old puppy. Shaven her down to her pink skin when I said only trim her to a…read morepuppy cut. She said she was matted. She absolutely was not. Had her 3.5 hours. Have been to vet for the severe anxiety and the skin sensitivity. Had to go on meds and steroids. Awefull place for small puppies. She is very argumentative as well.