Laurie and her staff are incredible!! They truly treat their customers (i.e. our pups) like their own. I am so happy to have found Lucky Dog Resort. Highly recommend and will definitely be using in the future! Gigi and Sasha can't wait to return. read more

Lucky Dog Resort - Gigi the goofball loving Lucky Dog Resort! - Pet Training Near Me - Middletown, Rhode Island

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The staff is great with the dogs. Zach he is exceptionally good with Cooper. Cooper has become a very nice, active and socially well rounded dog. read more

I am overly protective of my Carson, as he is both a service animal and my little furry friend. When he needs some time to go be a dog with other dogs, or we need a place for him to go when we leave and can't take him, we like to have a place scouted out in preparation. Our first time using Lucky Dog was when we moved here, and didn't think it was wise having Carson underfoot while the movers were in and out of the house. Carson had a great time, and made friends with another short and nervous dog, and they had a grand time tentatively adventuring together. The second time we used Lucky Dog, we had a day trip and were taking the ferry, for which I didn't need Carson's services. Once again he had a fun time, and they even sent me a video of him and photos of him with his Corgi buddy. We have scheduled Carson to stay with Lucky Dog over the holidays, and I feel confident he will be happy and safe there. The staff is friendly and it's obvious they love dogs, and the location is safe, secure, and super clean. Laurie and her husband have been so helpful and nice, and their online scheduler makes these things so easy. Prices are competitive, and there is something for everyone. There's daycare, boarding, wedding support and more. There's the house for boarding guests to feel at home, and individual rooms in the back for dogs who just need a little time alone or are not neutered. This place is so great, I just wish there was a place like Lucky Dog everywhere we move! read more

Lucky Dog Resort - Laurie and the team celebrated our little guy's birthday - Pet Training Near Me - Middletown, Rhode Island

I feel so lucky that we found Laurie and her team at Lucky Dog to watch my sweet pup over Labor Day. It matters to me where I board my dog, and I won't settle for just any space. I want my dog to be cared for and to have fun if he can't be with me. Not only did my dog have a BLAST at lucky dog but I felt like all the staff at Lucky Dog loved on my pup the whole time he was there. I loved that they not only took top notch care of him, but also loved having him around. It really made me feel so happy. I appreciate that Laurie sent me updates while we were away so that I knew what our guy was up to. I also found their online booking tool well organized, thorough, and easy to use. My dog takes several supplements at each meal but I felt like there was an easy to use platform to get the information across about what he needed at each meal. I would absolutely use Lucky Dog again, and recommend them! read more

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My husband and I are newly married and we adopted a house pony last winter. Our new giant puppy, Klaus, is everything to us and we haven't spent time away from him. We are the three musketeers going everywhere together. I'd gotten news that my husband and I needed to spend some time out of town for some medical appointments and it would be too long to leave Klaus in his crate, and what if we were stuck longer in traffic or needed to extend our stay? My husband did exhaustive research about in-house pet sitting, daycare and boarding services in the area and came up with Lucky Dog Resort. We decided that lucky dog was the best fit for us because we could leave him for a day if we'd ever need to drop him off while we are out running errands or leave him overnight if we needed to travel. All of their options seemed to work for us for any anticipated needs. We couldn't be more thrilled with their staff, facility and services. When we drop Klaus off at their gate he is SO EXCITED to be there. The staff greets us and reviews his typical daily schedule, food and sleeping habits with us. They have crating options and snuggling options and make sure to note when your dog typically eats and how much. There are often many, many things to worry about on a given day and Lucky Dog Resort has taken one worry from our list - we no longer worry that Klaus is happy and safe when he's not with us. They send us mid-day photos and videos and his doggie smile is enough to prove how happy he is to be running around with friends. Their team is reinforcing his training and good behaviors and best of all, he comes home from daycare EXHAUSTED - he's run and played and gotten rubbies all day long. He is loved, safe and cared for at Lucky Dog Resort. read more

When you drive up you'll notice the pristine grounds, the big welcome smiles and a peaceful atmosphere that says "my dog will have fun and be safe here". Laurie has outdone herself! She and her team are so kind and loving to the dogs. I have a 4yr old German Shepherd. He has an amazing disposition but still is a bit of a mama's boy. They have helped me wean him into daycare and now he's loving it! So grateful! read more

Lucky Dog Resort - Murphy at daycare - Pet Training Near Me - Middletown, Rhode Island

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LACKS APPROPRIATESAFTEY PROTOCOLS AGAINST DOGS THAT BITE. Due to having foot surgery, we sought out a doggie daycare for our 12month old Great Pyrenees, Elmore. We were excited to learn that he could join the pack-and on short notice! When we asked to tour it became clear that to do so would be an inconvenience for the owner Laurie. But we were grateful to get him into a place that had such a positive reputation online. After maybe 4 days of our pup attending Lucky Dog we received a text message saying Elmore had been bitten on the face. It said he was fine with only a little scratch on his mouth. I was concerned so my partner picked Elmore up. He was limping. He had a 2 inch open slash on his face. It was evident from missing fur patches and other scratches, that the bite ran from above his eye, knicking his under eye and ended at the mouth. Reading the incident report was even more upsetting. It stated that "Elmore was casually walking around...when Dog X latched onto Elmores face". It was also time stamped to have happened 2 full hours before we were notified. How heartbreaking?! I immediately called the owner Laurie who said, "Well your boy is loud, things like this happen" she went on to tell me that this is "normal pack behavior ". I asked Laurie what the protocol os for unprovoked aggressive dog bites that break the skin. She said they give the biter a timeout, but no other changes would be made. I asked if Elmore returned the next day and unprovoked bit another dogs face, drawing blood, he'd be able to stay in the pack? She said yes. I expressed how unsafe that is and cancelled my remaining scheduled days there. Laurie was very abrasive and seemed very uncaring about Elmores injury. She yelled, "I said Id pay the vet bill and Im sorry, what else do you want from me?!" Umm Laurie, I want you to at least pretend that you CARE that our puppy was hurt in your care. Hours later I received a ranting text message from the owner Laurie stating that she is ovetworked and doesn't have time for self-care. So THAT happened! The 2 stars are for the loving staff. But I cannot recommend this place as it is UNSAFE and the owner is unstable. Puppies beware! read more

Lucky Dog Resort - Aggressive dogs are not removed from this center - Pet Training Near Me - Middletown, Rhode Island

My 4 year old Golden Retriever mix had his first day of camp at Lucky Dog today and I couldn't be happier to find this place! The facility is awesome and so is the staff! Looking forward to leaving my boy here for more stays in the future! read more

Lucky Dog Resort - Pet Training Near Me - Middletown, Rhode Island

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Just boarded our goldendoodle Max for the first time, and this definitely won't be his last. Laurie and the staff at Lucky Dog Resort took amazing care of Max for his 5 night stay. Not only did they make Max feel comfortable for his first night away from us, but she made it easy to enjoy vacation with daily updates including max playing with friends, sleeping, running in the yard, and snuggling with new buddies.. The staff and owner really love your dog like they would their own! Would definitely recommend!!! read more

Lucky Dog Resort - Snug buds - Pet Training Near Me - Middletown, Rhode Island

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Great daycare. If you want your dog to have a comfortable place to play with other pups, look no further.

my dog died within hours of being dropped off. he was hit by a car and died on 7/22/23 while staying at lucky dog resort. they said he escaped through a hole in the fence that the neighbor tells us has been there for years and was brought to the owner's attention two years ago. we got the call more than two hours after he died to pick up his body. griffin was two and he was the sweetest dog I've ever known. read more

Lucky Dog Resort - Griffin died just after his 2nd birthday. - Pet Training Near Me - Middletown, Rhode Island

Above and beyond, and then beyond again. We have boarded our two Huskies (Ally and Zelda) at Lucky Dog several times. They love it there and always come back relaxed and happy. The team at Lucky Dog clearly loves them, knows them, and has taken some amazing pictures of them and shared them with us. This past visit, however, went from just great to life-saving. Shortly after the dogs got there, one of the staff noticed that Zelda wasn't acting herself: she was lethargic, having difficulty breathing, and running a fever. Elaine contacted us immediately and went with her to the vet. She stayed with her there for the initial diagnosis. When the local vet referred Zelda to a hospital, Laurie took Zelda there herself, stayed with her through the intake process, and spoke with us by video-chat so that we could see how Zelda was doing. Even after Zelda had been admitted and we were back home, Laurie stayed in touch, genuinely concerned about how Zelda was doing. (After two days of hospitalization in the ICU for pneumonia, Zelda is safely back home and reunited with her sister.) Laurie, Elaine, and the rest of the team at Lucky Dog clearly care for Zelda as a lot more than just a "client." They know our dogs well enough to know and notice when something isn't right. And they went the extra mile to ensure Zelda got life-saving care and we stayed fully informed. We are incredibly grateful. read more

It's shocking to me how our dog's visit went after so many 5 star reviews here. We had an awesome experience with our wedding concierge service for our dog, but from the encounter we had at drop off and pick up, this completely ruined the experience here and it seems like we had some bad luck. We had two girls greet us at the door basically blocking us from entering and said "sorry for the construction going on" ... I understand this isn't a 5 star resort and they have a policy, but how do you not have basic customer service skills when working in this business? How hard is it to say "hey, welcome! you can hand me the leash and we'll take your dogs food. We're happy to answer any questions." We had the most uncomfortable welcome as the two girls just stared at us almost like we were bothering them, and I had to take action as the paying customer to ask what we do with our dog, the food, etc.? So we finally head out the door and hope things would go well, and we got one "report card" about our dog the entire Weds-Sun stay we booked. I certainly didn't get a warm welcome and had some major concerns as we headed off to our wedding, and continued to stress about it on my wedding weekend. My dog was fed 1 can a day here, and he is an 80 pound male golden retriever who gets 4 cans a day. How is this okay? We filled out all the (endless) paperwork, verbally said several times "4 cans a day - you can feed him all of the food we gave you".. we did our homework, and they failed theirs. Fast forward to pick up day, the employee that gives us our dog back basically handed him off with a bag full of food and said "he wasn't that hungry." My dog looked skinnier than ever. Big red flag. I had major questions as to why there was so much food left, and it was because they decided to note that my dog only needed one can of food a day? So was that the employees' way of covering up? My dog is an eater, and he was absolutely underfed and that is unacceptable for the money we paid. I find it extremely concerning that several dog professionals didn't question this "1 can a day" mistake and either call us directly, or question it amongst themselves? Why would we give you a bag full of food, tell you to use all of it, and you decide to note he gets fed 1 can a day? If he wasn't hungry or being odd, how hard was it to call us 10 minutes down the road? It's baffling to me that someone working in the pet industry can't also see on the food can, how much the dog should be fed and say "I think we made a mistake, let's fix this." They seem to care more about all their strict cookie cutter rules, rather than actually properly caring for the dog. My advice to this place would be to take a step back on your strict rules all over your website, and between your employees. It's not a good look. Let your customers in the door for more than 5 seconds and give them a run down on how things work. Maybe you should encourage your team to cross check each other's work too, so that this doesn't happen to another dog. We left extremely upset after our wedding and right before our honeymoon, and it very much was not appreciated. read more

My dog is anxious at regular kennels, won't eat or drink & is seriously exhausted. At LD she had a blast and was not upset ever. She at, drank, played with the other dogs and lounged a lot. It was worth driving from West Hartford Connecticut to Newport just so she could stay there. The owner is a gem. read more

Lucky Dog Resort - Lucky dogs go to Lucky Dog Resort. - Pet Training Near Me - Middletown, Rhode Island

Leaving a 6 month old puppy is very tough and I had decided to forgo a short vacation rather than chance a trip to Scotland but then I found Lucky Dog. Suffice it to say both dog and I had great (albeit separate) vacations. Laurie and her team are enthusiastic and thoughtful. Their caring approach is awesome. I could relax and our puppy seems to have had a tremendous time. We both recommend Lucky Dog and give it 5 out of 5 . X Cindy read more

We started bringing our puppy Punkie to Lucky Dog a few months ago for socialization. Punkie loves going to Lucky Dog and we are so grateful to have a doggy day care on the island that maintains the staff to dog ratio and works every day to ensure our dog's safety and happiness. We will continue using Lucky Dog and we highly recommend it! read more

What a wonderful team and place! While on vaca I needed a place to leave my fur baby and there was such relief in knowing that she was with the kind folks at lucky dog! She has a blast and made new furry friends. THANK U to Laurie and her team. Highly recommend 5 stars!! read more

Lucky Dog Resort - Naya at Lucky Dog Resort! - Pet Training Near Me - Middletown, Rhode Island

Lucky Dog Resort truly took care of my fur-baby. Even with my little guy being a grumpy old man I was so surprised on how fast he was able to feel at ease. Lucky Dog pampered my Gizmo while he stayed overnight and would send me pictures/videos of him having a blast! The location is well gated, maintained and no funny dog odors. Staff is friendly, loving and courteous. I would highly recommend them and if I'm ever in the area I will definitely use them again!! read more

Lucky Dog Resort - Pet Training Near Me - Middletown, Rhode Island

We love Lucky Dog and so does Penny! We are so lucky to have found great daycare and boarding near us. Penny has been attending since she was a puppy and still, without fail, she gets incredibly excited every time we pull in the driveway. It's the best feeling to see your dog so happy. read more

Started sending my dog to day care there. The second time we drove up she started wagging her tail and couldn't wait to get out of the car. She clearly loves it and is very happy there. So glad to have found this wonderful place for her! read more

Laurie, and her team at Lucky Dog Resort, are simply fantastic. Our dogs love staying here! They get so excited when we pull into the parking lot! Not only do they get excited, they are well cared for during their stay as well. Also, the facility is impeccably clean! One of the top boarding facilities we've ever used. read more

We got Elinor just before the pandemic set in. Aside from interacting with dogs in the neighborhood, she rarely left our yard. We were so happy to find Lucky Dog right down the street from us. Laurie is thorough with respect to vaccines and we appreciate that. Her staff is warm and patient. We feel very comfortable leaving Elinor in their care. Thanks, Laurie! read more

When it comes to services, especially for family and pets, I hold those who I do business with to a high bar. I look for reliability, customer service, and operational efficiencies. These are table stakes in my book, a service that has all of this is one that exudes professionalism, and tends to deliver a quality service. Lucky Dog Resort fits that bill. I used Lucky Dog for their wedding concierge service and overnight boarding, and plan to go back and use them for day care or boarding again! I was impressed before I even dropped my dog off. Laurie was responsive and organized, and in her interactions, she really demonstrated that she cared about all the details, no matter how small. She has this online portal which you load all your information and do your booking and communication through - super impressed by that; and we met over Zoom (during the pandemic) to discuss the wedding and my pup, and she was just so attentive and didn't miss a beat. I was impressed even more during drop off - they have a super streamlined drop off / pick up process (with lots of clients - they definitely have a loyal customer base, because they are that good) and I got a glimpse of the property that is the Lucky Dog Resort. So nice! I had no worries leaving my dog, who is my everything, there. Laurie brought my pup to the wedding for the ceremony and photos, and she was fantastic! She made sure my dog looked at the camera and behaved during the ceremony, and had water and treats, and his favorite squeak toy, for him. I didn't have to worry about a thing! Which is key during your own wedding. And it was clear that my dog really liked her, he would follow her around the venue! For anyone looking to bring have their dog be part of their wedding, or looking for day care in the South County or Newport County area - there is no other choice! Thank you Laurie and the team at Lucky Dog, I am so happy to have found you!! read more

We would never leave Ruby with anyone else! Laurie and staff were so detail oriented, caring, and fantastic with Ruby, and us :)) The Resort, is homey and impeccably clean. Really couldn't ask for more, highly recommend! read more

Rascal is an 8 year old collie who has attended various day cares wherever we have lived and has always quickly welcomed the social interaction with other dogs and people. The luxurious surroundings are merely a backdrop for the skilled care that the staff provide. Laurie's staff quickly picked up on Rascal's difficulty adjusting to day care this time alerting me to her anxiety. As a writer and someone who relies on the ability to keenly perceive other beings reactions I had missed how a sudden decline in my health had impacted on Rascal. Laurie and her staff helped me realize that whatever we are going through can greatly impact our canine companions well being. I am greatly appreciative of Laurie and her staffs' attention to detail and the ability to meet Rascals psycho social needs and helping Rascal be more relaxed and social again by providing a stable routine and environment. --Deborah Henderson Roberts, contributing author to Chicken Soup for the Soul's "The Dog Did What?" read more

We cannot recommend Lucky Dog strongly enough. Laurie and the staff go the extra mile to ensure that the dogs in their charge are well taken care of. From the way they ensure that the dogs are carefully introduced into the environment to updates about how the dogs are doing. Our recent trip was even better because we had NO concerns about the welfare of our dog. The last time we used a kennel our dog couldn't wait to get out of the place. When we picked her up from Lucky Dog it was clear that she was perfectly content, and wasn't desperate to leave. Thanks Laurie! read more

Lucky Dog Resort - Bella - Pet Training Near Me - Middletown, Rhode Island

Was visiting the area this past weekend and looked into doggy day care to keep my dog, Bailey occupied on Saturday. I had several conversations with Laurie, who was very pleasant and answered all my questions. I provided all of Bailey's updated vaccinations and was set to drop her off Saturday around 9am-4pm. When I dropped Bailey off Staff was super friendly and told me there would be 12 dogs in daycare today. @130 I decided to pick up Bailey before heading out for the day so I wasn't rushing to pick her before they closed. When I arrived the staff member seemed puzzled and confused. "I thought you were going to pick her up at 4?!?" I explained I wanted to get bailey before heading downtown and didn't want to rush before they closed. He then stated he would be right back and went into the dog play area, returning without bailey. "I forgot we had to put her in one of these rooms because she was focused and barking at this other dog." He walked over to the right side of the entrance and I followed him into an area where bailey was in a small enclosed room similar to a boarding area. I saw no other dogs in these single enclosed areas. I asked if Bailey even got to play with any other dogs to which he replied, "maybe 20 minutes." My husband was so infuriated when we returned home he called, in which we spoke to another staff member who told us "Bailey was just being put down for a nap." Also explaining the other staff member was new and didn't know what he was talking about. I'm so beyond thankful I came to pick her up early or my sweet girl would've been in a small enclosed area by herself for the remainder of the day. Please do NOT bring your dog here if you want them to be mistreated and be charged money to have your dig be crated all day! read more

Lucky Pet Resort is a haven for dogs. Our dog Lucky spent a very happy morning at Lucky Pet Resort while we attended services at the Naval Base. Laurie, the owner, is a lovely person who went out of her way to accommodate our scheduling needs. Angela was very helpful and Greg was just wonderful with Lucky read more

If I could give them no stars I would. I brought my dog here once and the customer service was horrible. Laurie(the owner) was a very rude, uptight, money hungry person. Her excuses is that she is "over worked" for everything. When I got my dog back she seemed very timid and stand offish. Ive brought her to other dog daycares so this is very unusual. I asked around about her, I got a lot of feedback but what stuck out was that she's rumored to kick/mistreat the dogs. The dogs safety is not her first interest. Making as much money and keeping a good name is all she cares about. Please save your money on this unprofessional establishment. read more

I was really excited to start sending my pup to Lucky Dog, but can honestly say that the enrollment process was so unpleasant that I will take my business elsewhere. I had created an online profile for my pup complete with vaccine records, documentation that she was spayed, and her microchip number. I then called to schedule a meet and greet, but was told that there was one piece of documentation missing. I asked if I could schedule the meet and greet, and stop by the vet on my way to have the paper in my hand and upload into the system. I was told that it is the policy to have all records uploaded online at least 12-24 hours prior in case they were "processing other dogs". Just to clarify, I was not trying to show up without my final piece of information, but wasn't even allowed to schedule an appointment. When I asked if there was someone else I could speak with, sure that the girl I was speaking with didn't understand what I was asking, I was told no. For a small business on an island where news travels fast, I was disappointed to see that another review I had read stating the same opinion was my experience as well. read more

I've owned dogs for most of my life , (68 yrs old) and used many dog daycare centers both good and not so good in several states. Lucky Dog Resort in Newport, RI has been the absolute best that I've had the pleasure of using bar none. They excel in all aspects of this business from the personal commitment of the owner down through the entire staff. This is my recommendation for the top dog daycare/boarding facility in Newport ! read more

My dog spent two nights and two days at Lucky Dog. When I came to pick him up, along with my mom's dog who also stayed the same amount of time - we were met by Laurie in the yard and it was unfortunately not the best exchange. We had just gotten married, and were really excited to see the Resort, and to pick up our pup. We were met with an anxious Resort owner who was abrupt, and couldn't wait to get paid an extra $75 and get our dogs off her hands. I was so disappointed because I had read and heard such good things about the Resort, however thanks to the awful customer service we received when picking up our boys - we won't be returning. Such a shame.. Never once received an update on how my dog was doing, or how he was when I picked him up. I wasn't even invited in to see where my dog and his friend had just spent the weekend. It was bizarre to say the least. read more

We booked this service for our wedding, and Laurie was very helpful during our wedding ceremony and took great care of our dog. We asked multiple times at the wedding about pickup, and she never said we needed an appointment so we followed the email that said pickup before noon. When we showed up "unannounced" (her words) she gave us so much attitude, she was such a different person than the day before. I ended up picking up my dog and my sister's dog (who was supposed to stay for another night) because I didn't feel comfortable leaving them in her care. I'm not one to write reviews, but customer service is everything. She seemed overwhelmed and overworked, not someone I want to be watching my dog. Not to mention every single dog was barking when we got there. I would not recommend this place as I have never been treated so horribly in my life. We had just gotten married, she didn't even say congratulations! The appointment part was an oversight on our part, but as newly weds I would expect her to not give us an immense amount of attitude when we missed the "appointment" part of pickup before noon. She also couldn't wait to charge us extra for an early pickup. read more

One word, Unprofessional. 30 minutes prior to the reservation they inform my partner and I that they can not accommodate for our 8 month old puppy while we are on vacation. We submitted all the paperwork 24hours prior to the reservation and they wait until 30 minutes prior to inform us of their 4month fecal policy when we had ours done 4months and 13 days prior. We had no time to find another location. read more

Overall this place was good. Staff was friendly. My dog seemed well taken care of. I took away 1 star because they seem too focused on internet based stuff and less personal interaction. I listed a 12pm pickup time on my reservation. I picked up my dog at 1230 and was charged a $33 late pick up fee. I called the manager and she stated that after the clock hits 12, the computer charges you a day boarding fee. No one went over this at check in. It does state it on their website, but there is so much information on the sites. There are a ton of hidden fees you need to be aware of. I have boarded at other places and they always go over rules and clarify check out at check in. Would I board there again....yes, but I may check out a place that is more personable. For a small business, it had a very corporate / franchise feel. read more

Laurie and the gang are outright amazing! They took the best care of our dog, Baio as well as made our wedding weekend worry-free and stress-free. I couldn't have asked for a better experience, thank you so much! read more

Laurie was absolutely incredible! She watched Eva during our wedding weekend, brought her to the rehearsal, and to the wedding. We could tell she really enjoyed working with the dogs, and Eva was very happy. We definitely recommend you use Lucky Dog. read more

It's hard to find a place/people that will care for your pet they way you'd like, and even more difficult to find a place that follows that with good business practices. Lucky Dog has both. From the moment we dropped our pup off for the initial greeting, we felt we were in great hands with Laurie. She is super responsive to messages, flexible with drop-off/pickup times, and isn't out to make a buck. She truly loves what she does and it's evident. The entire staff goes out of their way to answer my (probably neurotic) questions and always provides me with a report on my pup at the end of the day. This is the only place I feel comfortable "boarding" my dog, also, as he can't handle being in a crate without hurting himself. The staff at Lucky Dog are truly great people! read more

Thank you to Laurie and her team! I used Lucky Dog for many days of my vacation while we went to the beach. I appreciate their flexibility because I'm a last minute person. My beagle, Don, was pooped when he got home and had the best nights sleep after he left. I felt very comfortable leaving my pooch with them for extended periods. My only advice would be for them to maybe text pics or updates on the dogs. Possibly some sort of "report card" at the end of the day? read more

I HAVE NEVER YELPED BEFORE but I would be doing dog owners a disservice if I didn't sing Lucky Dog Resort's praises. Laurie is welcoming and accommodating to both the owner and the dog. I was actually excited to leave my dog at LDR for our vacation knowing he'd have a "doggy vacation". The fact that the dogs interact with each other in a controlled and supervised environment all day, instead of MAYBE 20 minutes a day is a plus as is the fact that they have puppy nap time in the YOGA ROOM. There are more than ample outdoor runs and play yards for the dogs to run instead of standard small chain link runs at many kennels. During our trip we got texts to let us know how our dog was doing. I cannot say enough about our peace of mind due to leaving Buck at LDR in Middletown RI. We were referred to Laurie by a South County vet's office and am so glad I took their advice! read more