Steph takes care of your pets as if they are her own. She is punctual, professional, and…read morecompassionate. We have a very difficult, highly sensitive dog, and Steph is great with her. From administering medication on schedule to helping manage our pup's reactivity, she is incredible!

Steph is amazing! I am working remotely with her, and it has been a really great experience so…read morefar. She has helped me feel empowered to train my animal. Steph helped me to better learn how to use the tools I had already, rather than starting from scratch. I'm looking forward to continuing to work with Steph while training my dog.

My dog was a nightmare to walk before taking him to Sit Means Sit. He would pull uncontrollably…read moreand forget about it if we saw another dog on the walk. Even passing a fenced yard with a dog in the back was horrible. After 3 weeks with Sit Means Sit I was able to start walking him around the neighborhood. No more pulling! We have been in the program for 5 weeks now and it's been a life saver! Dakota was our day train trainer and he did amazing work with Max! Thank you Sit Means Sit!

My wife and I have known Steve for a few years now. 3 of our daughters dogs have been trained at…read moreSit Means Sit in Kennewick. Over the years, Steve has really grown his business, adding more trainers and a nice, large new space adjacent to their original location. Based on our experience, they have grown because they do a great job. Steve and all of the trainers obviously care about their customers dogs and providing a very high level of customer service. We recently started taking our own new pup to Sit Means Sit and have had an amazing experience. They encourage questions, and give thorough, well thought out answers. They make it very clear that they want your dog to succeed, and be a confident, well-behaved part of your family. The facility is extremely nice, and everything about the training is fun for the dogs and their owners. Having a well behaved dog is a joy. I highly recommend Sit Means Sit in Kennewick to anyone, regardless of the age of your dog. Take advantage of their free consultation and see for yourself.

We had our 8-month-old puppy in DeAnn's Canine Good Citizen class. It was a fantastic experience,…read moremuch better than previous class at a big box store. DeAnn kept us all on track and emphasized the important skills, plus answered questions about other behaviors that we wanted to address. Definitely recommend this facility and this instructor!

I spent a week in a dog training seminar at 4 Paws. There were pros and cons to the facility…read more Pros: -This is a big space and depending on what type of needs you have, you could have 4 big rings or 6 small rings. -The people who manage the space, when I saw them, were friendly. -The bathrooms were clean. - There was bottled drinking water available. - There was a classroom area, we didn't use it, but it's great that it is available. - there is a huge outdoor area, nicely grassed for walking and playing with your dog on breaks. - well appointed with tons of dog equipment. Cons: - I'm probably going to say this one several times. The floors have a black mat overlay, which is better to walk on than concrete. BUT, I had to wash my white dogs EVERY DAY. Their paws, legs, skirting, and faces were dark grey. - The black flooring turned my pants black wherever it touched. - The dogs are breathing that black material as well as ingesting it when there is a treat that touches the ground. - One dog in my course left with Bronchitis. - we were wearing masks and still had black residue in our noses. Onward from how much I hated the flooring material. - I spent a shit ton of money for a 7 day training. During most of it there was banging and drilling and all sorts of noise because the facility didn't plan around the training, but rater opted to have maintenance or whatever done, during operating hours and during a time they had rented out the space. At times it was almost impossible to hear above the racket. - I felt this decision was incredibly disrespectful to our trainer and to those of us there for the training. I drove in for the training, as mentioned, paid a fair amount, and what I discovered is that I will never come back to this facility for another training, as the pros do not exceed the cons.

I recently had my dog attend a 3 month long training program. I am beyond thrilled with the…read moreresults. She is calmer and more obedient-she has confidence and is able to go out in public more easily. I HIGHLY recommend Mattox Dog Training

I take my boxer, Boomer to Mattox Dog Training Academy and I have never been disappointed by how…read morethey take care of him. He gets exercise AND training while he is being boarded. He always comes home tired after being at Mattox. They all treat him like he is one of their own. I know that I have nothing to worry about from the time I drop him off till the time I pick him up.

Love, love, love Paws to Play and staff. The staff are wonderful and my dogs love going. Under Ami,…read morethe staff make my dogs feel safe and relaxed. My one pup, little (very little) was a rescue and had lots of anxiety about new things. She literally jumps into their arms when we take her. The big dog, very big, started going to daycare as a 6 month old. She grew up at paws to play and had her share of accidents...she was a goofy pup that ran into things when she played. The staff took such good care of her and helped her grow into a well behaved, loving adult dog. Since we work at home, Paws to Play has allowed us to work and keep the doggies happy and exercised! THANK YOU!

My experience with Paws to Play has been terrible. I originally called to schedule and find out the…read morerequirements for my 1yr old lab/retriever mix to come occasionally for daycare when I am in town for work. She loves the dog park and any chance she gets to play with other dogs, so we felt daycare would be a great option for her during long work days. Paws to Play told me to schedule my dog for a fecal test and then to let them know when I did that and they would get me scheduled for the daycare introduction. I was also told often times, they are able to schedule intros "day of." The next day I submitted a sample for my dogs fecal test and then called Paws to Play back to set up an intro date. I then was told they wouldn't schedule the intro until they received my dogs results. So already, they contradicted them selves. Once I sent over her fecal test results, I called again to schedule the intro. My call was not returned, and instead I was sent an email from Ame giving me no options but one intro date and time on a Tuesday, which also happened to be over a week from the date I submitted the test results. I told her I was not able to do that date and she gave me a Friday date instead (almost 2 weeks from when I submitted the results). I agreed for that appointment and asked for them to please let me know if there were any cancellations earlier and I would try to make it work. She advised me there would not be any cancellations and she would keep me on the Friday appointment. I'm not sure how Ame could have told the future, but I agreed. A few days before our intro appointment I was schedule for a work meetingfrom 9-10am. Our intro was schedule for 9:30am. I called asking if it were possible to adjust our appointment to 10am, and specifically asked for a call back. Again, I was not called back and received another email from Ame stating that was not possible and that they would just need to cancel the appointment all together. I responded saying I would arrange for a family member to bring my dog at 9:30 and I would be picking her up after. The day of the intro came and my mother took my dog to the appointment. My dog is afraid of the vet after her spay surgeries, and upon arriving at the daycare she obviously assumed she was going to the "vet." She slipped out of her leash and ran to the car. Paws to Play then informed my mother they would not be able to take my dog for an intro because she "had too much anxiety." My mother informed them that once my dog went inside and realized she was at daycare with other dogs, and this was not the vet, she would be perfectly okay. Paws to Play again said no and continued by telling my mother how anxious my dog was and how it would take "45 minutes to calm her down" should she be allowed to come inside. They stated I would need to schedule some "meet and greets" which would include my dog sitting in the lobby for 10 mins multiple times while someone comes out and pets her and gives her treats. They told my mother they would give me a call. Later that day I again did NOT receive a call, and instead Ame emailed me to tell me they had issues with my dog, she was "under too much stress," and I would need to schedule the meet and greets. I declined. Overall, every single interaction I have had with Paws to Play was ridiculous. It's also extremely unprofessional that I couldn't even get a call back any of the times I reached out a left a message, and instead they chose to email me, despite specifically asking for call backs. What poor business etiquette. You would think individuals who work with dogs daily would be skilled enough to recognize dogs have fears just as humans do, and would allow for a dog to come into their appointment for the opportunity to see daycare is not the vet. And lastly, please don't tell people scheduling is likely to happen "same day" if you are going to schedule them weeks out, and then be so readily willing to cancel their appointment all together when they request a time adjustment.

FRIENDLY and COURTEOUS! We needed a same-day appointment and…read morethey were able to get our 70+ pound Goldendoodle in right away. They were very complimentary about his behavior. Since this was only our second visit, they didn't know our grooming preferences, so I had to ask to have his tail shortened a bit more. They happily complied. Highly recommended!

Went in to buy food. We also usually take our dog here for grooming never had an issue before and…read morethen an employee told me if I download an app that somehow I can get a coupon because I was spending over $60 so I was like OK sure she had me repeatedly trying my email. I kept telling her it wasn't working then she switched my email kept trying to do it over and over again. My toddler was getting really upset. I was getting stressed out. She called the manager over to help the manager was like well. I guess I can take off the toy from your order no apology no sorry that's quite a hassle or anything. Probably the worst PetSmart I've ever been to in Washington state will not go back and will also be calling corporate today. During the time of me stressfully sitting there trying to do all of this my toddler broke off something in the stroller because she was melting down adding to the stress. So I got a free dog toy and instead have to buy a $30 snack tray now for my stroller all because I didn't just check out and go to my car. Do not download their app and do not shop here if you're a mom. We were a frequent grooming and food customer. But my sanity is not worth shopping somewhere with a rude manager and stressful environment.

The Ma'am who helped us or running the business was super sweet, straight to the point, and very…read morecommunicative!! My babies came back happy and ready to play!

Kano's came to groom our cat Remus this morning, who had several mats on his chest and his hair was…read morejust SO long and out of control. She did SO good with our boy and he looks so handsome. He already looks more comfortable and happy in his "skin"